Canon ImageRunner 4045 Administrator guide

1
Canon iR Advance 4045 Trouble Error Codes List

2
Code
Description
Remedy
E000-
0001
Fixing temperature abnormal rise
The temperature detected by the
main thermistor does not rise to
the specified value during startup
control.
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Check connection of the
Connectors (Thermistor Connector:
J2063/J2510/J214, AC Connector: J105).
3. Replace the Fixing Main Thermistor
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
E001-
0000
Fixing unit temperature rise
detection
The reading of the main thermistor
is 250 deg C or more continuously
for 200 msec.
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Check connection of the
Connectors (Thermistor Connector:
J2063/J2510/J214, AC Connector: J105).
3. Replace the Fixing Main Thermistor
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
E001-
0001
Fixing unit temperature rise
detection
The hardware circuit detects
overheating of the main or sub
thermistor for 30 msec.
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Replace the DC Controller
PCB (UN2).
E001-
0002
Fixing unit temperature rise
detection
The reading of the sub thermistor
is 295 deg C or more continuously
for 200 msec.
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Check connection of the
Connectors (Thermistor Connector:
J2063/J2510/J214, AC Connector: J105).
3. Replace the Fixing Main Thermistor
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
E002-
0000
Fixing unit temperature insufficient
rise
1. The reading of the main
thermistor is less than 115 deg C
continuously for 400 msec 2.5 sec
after it has indicated 100 deg C. 2.
The reading of the main thermistor
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Check connection of the
Connectors (Thermistor Connector:
J2063/J2510/J214, AC Connector: J105).
3. Replace the Fixing Main Thermistor

3
is less than 150 deg C
continuously for 400 msec 1.3 sec
after it has indicated 140 deg C.
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
E003-
0000
Low fixing temperature detection
after standby
The reading of the main thermistor
is less than 100 deg C
continuously for 200 msec or more.
1. Go through the following to clear the
error: COPIER> FUNCTION> CLEAR>
ERR; and then turn OFF and then ON
the power. 2. Check connection of the
Connectors (Thermistor Connector:
J2063/J2510/J214
, AC Connector: J105).
3. Replace the Fixing Main Thermistor
(Film Unit). 4. Replace the Fixing Main
Unit. 5. Replace the DC Controller PCB
(UN2).
E004-
0000
Thermistor disconnection detection
error
When disconnection is detected
with connector for 30 sec
continuously.
1. Check connection of the Connector
(J2063/J2510/J214). 2. Replace the Film
Unit. 3. Replace the Fixing Main Unit. 4.
Replace the DC Controller PCB (UN2).
E010-
0001
Unstable rotation of the Main Motor
(M1)
Detection is executed every 100
msec after the start of motor
rotation; however, the drive
detection signal is absent for 2 sec.
1. Check connection of the Connector
(J2002/J2255/J203). 2. Replace the Main
Motor (M1). 3. Replace the DC Controller
PCB (UN2).
E010-
0002
Unstable rotation of the Main Motor
(M1)
During motor rotation, detection is
executed every 100 msec;
however, the drive signal is absent
5 times in sequence.
1. Check connection of the Connector
(J2002/J2255/J203). 2. Replace the Main
Motor (M1). 3. Replace the DC Controller
PCB (UN2).
E014-
0001
Unstable rotation of the Fixing
Motor (M2)
Detection is executed every 100
msec after the start of motor
rotation; however, the drive
detection signal is absent for 2 sec.
1. Check connection of the Connector
(J2001/J203). 2. Replace the Fixing
Motor (M2). 3. Replace the DC Controller
PCB (UN2).
E014-
0002
Unstable rotation of the Fixing
Motor (M2)
During motor rotation, detection is
executed every 100 msec;
however, the drive signal is absent
5 times in sequence.
1. Check connection of the Connector
(J2001/J203). 1. Replace the Fixing
Motor (M2). 2. Replace the DC Controller
PCB (UN2).
E020-
The path between the sub hopper
1. Check the rotation of hopper motor

4
0000
and the developing assembly is
clogged with toner.
The Developing Assembly Toner
Sensor (S25) detects the absence
of toner, while the Sub Hopper
Toner Sensor (S26) detects the
presence of toner. With the
Developing Cylinder Clutch (CL3)
turned on, the hopper feed screw
motor (M16) is rotated for 1 sec
intermittently 194 times; still, the
Developing Assembly Toner
Sensor (S25) does not detect the
presence of toner. * Error occurs
after the delivery if a paper in
passage exists.
gear. (If rotating, false detection by the
sensor is doubted. Feed the toner to the
developing unit in service mode:
COPIER > FUNCTION > INSTALL >
TONER-S.) 2. Replace the Developing
Assembly Toner Sensor (S25). 3.
Replace the Sub Hopper Toner Sensor
(S26). 4. Replace the DC Controller PCB
(UN2).
E024-
0000
The connector of Developing
Assembly Toner Sensor (S25) is
disconnected.
The Developing Assembly Toner
Sensor (S25) connection detection
signal is absent for 100 msec 10
times in sequence. * Error occurs
after the delivery if a paper in
passage exists.
1. Check connection of the Connector
(J2013/J209). 2. Replace the Developing
Assembly Toner Sensor (S25). 3.
Replace the DC Controller PCB (UN2).
E024-
0001
The Developing Assembly Toner
Sensor (S25) is disconnected.
<At LOW SPEED> The Developing
Assembly Toner Sensor (S25) ON
counter is checked every 2.5
seconds, and the counter
increments 1 count every 25 times
when the sensor goes on, and 300
counts are reached. <At HIGH
SPEED> The Developing
Assembly Toner Sensor (S25) ON
counter is checked every 1.5
seconds, and the counter
increments 1 count every 15 times
when the sensor goes on, and 300
counts are reached.
1. Check connection of the Connector
(J2013/J209). 2. Replace the Developing
Assembly Toner Sensor (S25). 3.
Replace the DC Controller PCB (UN2).
E025-
0000
The connector of Sub Hopper
Toner Sensor (S26) is
disconnected.
The Sub Hopper Toner Sensor
1. Check connection of the Connector
(J2115/J2503/J207). 2. Replace the Sub
Hopper Toner Sensor (S26). 3. Replace
the DC Controller PCB (UN2).

5
(S26) connection detection signal
is absent for 100 msec 10 times in
sequence. * Error occurs after the
delivery if a paper in passage
exists.
Code
Description
Remedy
E025-
0001
Failure of the Bottle Motor (M17)
When the disconnection status of
the bottle motor (M17) is detected
15 times or more continuously
with the 100ms cycle during the
intermittent rotation When the
disconnection status of the bottle
motor (M17) is detected 75 times
continuously with the 100ms
cycle during the continuous
rotation * Error occurs after
delivering the remaining paper.
1. Check connection of the Connector
(J2216/J2503/J207). 2. Replace the Bottle
Motor (M17). 3. Replace the DC Controller
PCB (UN2).
E032-
0001
Failure of NE Controller Counter
Detection of open circuit of count
pulse signal.
Disconnection of cable.
E110-
0001
Failure of the Polygon Motor
(M11)
The Polygon Motor (M11) speed
lock signal does not indicate a
locked state a specific period of
time after the Polygon Motor
(M11) has been started. * The
same condition is detected after
the error retry is performed.
1. Check connection of the Connector
(J1/J7/J10/J21/J208/ J8142/J8143). 2.
Replace the Laser Scanner Unit. 3.
Replace the DC Controller PCB (UN2).
E110-
0002
Failure of the Polygon Motor
(M11)
The speed lock signal indicates a
deviation 10 times in sequence at
intervals of 100 msec after the
signal has indicated a locked
state. * The same condition is
detected after the error retry is
performed.
1. Check connection of the Connector
(J1/J7/J10/J21/J208/ J8142/J8143). 2.
Replace the Laser Scanner Unit. 3.
Replace the DC Controller PCB (UN2).
E110-
0003
Failure of the Polygon Motor
(M11)
The Polygon Motor (M11) speed
1. Check connection of the Connector
(J1/J7/J10/J21/J208/ J8142/J8143). 2.
Replace the Laser Scanner Unit. 3.

6
lock signal does not indicate a
locked state for 6.5 sec. after a
switchover is made from low to
normal speed or for 8 sec. after a
switchover is made from normal
to low speed. * The same
condition is detected after the
error retry is
Replace the DC Controller PCB (UN2).
E196-
0000
Error in EEPROM access
20 retries failed after error
occurred during communication
with EEPROM. * Error occurs
after the delivery if a paper in
passage exists.g
Replace the DC Controller PCB (UN2).
E196-
0001
Main ROM reading/writing error
The main ROM reading or writing
error occurs.
Replace the DC controller PCB (UN2).
E196-
0002
Option ROM reading/writing error
The option ROM reading or
writing error occurs.
Replace the DC controller PCB (UN2).
E197-
0000
Error in communication of Laser
Driver PCB Communication time
out error between DC Controller
PCB and Main Controller PCB 2
Communication error with image
PCB (For factory)
Communication time out error
between DC Controller PCB and
Main Controller PCB 2
1. Check the cable. 2. Replace the Laser
Scanner Unit. 3. Replace the DC
Controller PCB (UN2). 4. Replace the
Main Controller PCB 2 (UN14)
E197-
0001
Error in communication of Laser
Driver PCB
Communication error with image
PCB for factory (Serial
communication error)
1. Check the cable. 2. Replace the Laser
Scanner Unit. 3. Replace the DC
Controller PCB (UN2).
E202-
0001
There is an error in the detection
of the CCD home position.
The attempt to detect the home
position fails when the CCD is
moved forward.
1. Disconnect and then connect the
flexible cable(Reader Controller PCB
(UN4)-Main Controller PCB 2 (UN14)). 2.
Replace the flexible cable. 3. Replace the
CCD HP sensor (S11). 4. Replace the
Polygon Motor (M11). 5. Replace the
Reader Controller PCB (UN4). 6. Replace
the Main Controller PCB 2 (UN14).
E202-
There is an error in the detection
1. Disconnect and then connect the

7
Code
Description
Remedy
E227-
0003
The reader unit power supply
(24V) is faulty.
At the end of a job, the 24V port is
off.
1. Disconnect and then connect the power
supply harness connector.(J504/J3/J114) 2.
Replace the Power Supply PCB (UN1).
E227-
0004
The reader unit power supply
(24V) is faulty
When a load is being driven, the
24V port is off.
1. Disconnect and then connect the power
supply harness connector.(J504/J3/J114) 2.
Replace the Power Supply PCB (UN1).
E240-
0000
Error in controller communication
The serial communication error
such as parity error or overrun
error is constantly detected.
1. Check the Connectors. 2. Replace the
DC Controller PCB (UN2).
E240-
0001
Error in controller communication
The serial communication error
such as parity error or overrun
error is detected while printing.
1. Check the Connectors. 2. Replace the
DC Controller PCB (UN2).
E246-
0001
System error Contact to the sales companies.
0002
of the CCD home position.
The attempt to detect the home
position fails when the CCD is
moved back.
flexible cable(Reader Controller PCB
(UN4)-Main Controller PCB 2 (UN14)). 2.
Replace the flexible cable. 3. Replace the
CCD HP sensor (S11). 4. Replace the
Polygon Motor (M11). 5. Replace the
Reader Controller PCB (UN4). 6. Replace
the Main Controller PCB 2 (UN14).
E225-
0000
The light intensity of the CCD is
faulty.
The light intensity of the CCD
during shading is under the
specified level.
1. Disconnect and then connect the
flexible cable. 2. Replace the flexible
cable. 3. Replace the CCD Unit. 4.
Replace the Reader Controller PCB
(UN4). 5. Replace the Main Controller
PCB 2 (UN14).
E227-
0001
The reader unit power supply
(24V) is faulty.
At time of power-on, the 24V port
is off.
1. Disconnect and then connect the power
supply harness connector. (J504/J3/J114)
2. Replace the Power Supply PCB (UN1).
E227-
0002
The reader unit power supply
(24V) is faulty.
At the start of a job, the 24V port
is off.
1. Disconnect and then connect the power
supply harness connector.(J504/J3/J114)
2. Replace the Power Supply PCB (UN1).

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E246-
0002
System error Contact to the sales companies.
E246-
0003
System error Contact to the sales companies.
E247-
0001
System error Contact to the sales companies.
E247-
0002
System error Contact to the sales companies.
E247-
0003
System error Contact to the sales companies.
E247-
0004
System error Contact to the sales companies.
E248-
0001
EEPROM error of the CCD unit
An error has occurred at power-
on.
1. Disconnect and then connect the flexible
cable(CCD unit- Reader Controller PCB
(UN4)). 2. Replace the flexible cable. 3.
Replace the CCD unit.
E248-
0002
EEPROM error of the CCD unit
An error has occurred during write
operation
1. Disconnect and then connect the flexible
cable(CCD unit- Reader Controller PCB
(UN4)). 2. Replace the flexible cable. 3.
Replace the CCD unit.
E248-
0003
EEPROM error of the CCD unit
An error has occurred during read
operation following write operation.
1. Disconnect and then connect the flexible
cable(CCD unit- Reader Controller PCB
(UN4)). 2. Replace the flexible cable. 3.
Replace the CCD unit.
E261-
0000
Error in Zero Cross
Zero Cross failed to be detected
for 500ms or more while the relay
was ON. * The same condition is
detected after the error retry is
performed.
1. Check the Connectors. (J113/J202) 2.
Replace the Power supply PCB (UN1). 3.
Replace the DC Controller PCB (UN2).
Code
Description
Remedy
E280-
0003
Reading unit
communication error
Reading error after
writing.
1. Disconnect and then connect the flexible
cable(Reader Controller PCB (UN4)-Main Controller
PCB 2 (UN14)). 2. Disconnect and then connect the
flexible cable(CCD unit- Main Controller PCB 2
(UN14)). 3. Replace the flexible cable. 4. Replace the
Reader Controller PCB (UN4). 5. Replace the Main
Controller PCB 2 (UN14).

9
E315-
0007
Codec error
JBIG encode error.
Replacement of the Main Controller PCB.
E315-
000d
Codec error
JBIG decode error
1. Replace the SDRAM. 2. Replace the HDD. 3.
Replace the Main Controller PCB
E315-
000e
Codec error
Soft decode error
1. Replace the SDRAM. 2. Replace the HDD. 3.
Replace the Main Controller PCB.
E315-
0025
Codec error
ROTU hardware error.
Replacement of the Main Controller PCB.
E315-
0027
Codec error
ROTU timeout error.
Replacement of the Main Controller PCB.
E315-
0033
MemFill hardware error
MemFill hardware error.
Replacement of the Main Controller PCB.
E315-
0035
Codec error
MemFill timeout error.
Replacement of the Main Controller PCB.
E315-
0100
Codec error
PrcOverRun error.
Replacement of the Main Controller PCB.
E315-
0500
Codec error
Interruption does not
occur although 2 minutes
have passed after
starting the operation.
jcdImage device.
E315-
0501
Codec error
Abnormal interruption is
detected after starting
the operation.
jcdImage device.
E315-
0510
Codec error
Interruption does not
occur although 2 minutes
have passed after
starting the operation.
jcdImage device.
E315-
0511
Codec error
Abnormal interruption is
detected after starting
the operation.
jcdImage device.
E315-
0520
Codec error
Interruption does not
occur although 2 minutes
have passed after
starting the operation.
jcdImage device.
E315-
Codec error
jcdImage device.

10
0521
Abnormal interruption is
detected after starting
the operation.
Code
Description
Remedy
E315-
0530
Codec error
Interruption does not occur although
2 minutes have passed after starting
the operation.
jcdImage device.
E315-
0531
Codec error
Abnormal interruption is detected
after starting the operation.
jcdImage device.
E315-
0540
Codec error
Interruption does not occur although
2 minutes have passed after starting
the operation
jcdImage device.
E315-
0541
Codec error
Abnormal interruption is detected
after starting the operation.
jcdImage device.
E315-
0550
Codec error
Interruption does not occur although
2 minutes have passed after starting
the operation.
jcdImage device.
E315-
0551
Codec error
Abnormal interruption is detected
after starting the operation
jcdImage device.
E315-
0560
Codec error
Interruption does not occur although
2 minutes have passed after starting
the operation.
jcdImage device.
E315-
0561
Codec error
Abnormal interruption is detected
after starting the operation.
jcdImage device.
E350-
0000
System error Contact to the sales companies.
E350-
0001
System error Contact to the sales companies.
E350-
0002
System error Contact to the sales companies.