Canon ImageRUNNER ADVANCE 8505i III Installation guide

CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo
146-8501, Japan
CANON U.S.A., INC.
One Canon Park, Melville, NY 11747, U.S.A.
CANON CANADA INC.
8000 Mississauga Road Brampton ON L6Y 5Z7,
Canada
CANON EUROPA N.V.
Bovenkerkerweg 59, 1185 XB Amstelveen, The
Netherlands
(See http://www.canon-europe.com/ for details
on your regional dealer)
CANON AUSTRALIA PTY LTD
Building A, The Park Estate, 5 Talavera Road,
Macquarie Park, NSW 2113, Australia
CANON CHINA CO. LTD.
2F Jinbao Building No.89 Jinbao Street,
Dongcheng District, Beijing 100005, China
CANON SINGAPORE PTE LTD
1 Fusionopolis Place, #15-10, Galaxis, Singapore
138522
What is
Your Question?
FAQ Guide
FT6-2116 (010) XXXXXXXXXX Copyright CANON INC. 2019 PRINTED IN CHINA
Imprimé en CHINE
English P.3
Español P.47

FAQ Guide
What is
Your Question?
You can access canon.com/oip-manual
to read the User's Guide that describes all
functions of this machine.
Please read "Important Safety Instructions"
before operating this product. P.38
After you finish reading this guide, store it in a safe
place for future reference.
The information in this document is subject to
change without notice.
English
Español
3

4
PaperJamsOccur .............................18
Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 19
If Paper Jams Occur P.
18
Check the following rst . . . . . . . . . . . . . . . . . . .6
The Machine Does Not Respond to the Computer . . . 7
The Authentication Screen (Logon Screen) Is Displayed
andYouCannotGoFurther............................7
If You Cannot Send Documents to
a Server Using [Scan and Send]. . . . . . . . . . . . . . . 24
Stopping Scanning/Faxing. . . . . . . . . . . . . . . . . . . . . 24
Scanned Documents Cannot Be E-Mailed. . . . . . 25
If You Cannot Send/Forward Faxes. . . . . . . . . . . . . 26
If You Cannot Receive Faxes . . . . . . . . . . . . . . . . . . . 27
The Machine Does Not
Operate P.
6
Scan/Fax Cannot Be
Performed Successfully
How to Load Paper P.
8
P. 24
Loading Paper in the Paper Deck . . . . . . . . . . . . . . . 8
Loading Paper in the Paper Drawer . . . . . . . . . . . . . 8
When You Have Loaded a Different Type of Paper
thanthePresetOne..........................10
Loading Paper in the Multi-Purpose Tray. . . . . . . 11
When loading paper in the optional
Documentinsertion..........................12
Loading Paper with Printed Logos . . . . . . . . . . . . . 13
LoadingTabPaper.............................14
What's Your Problem?
Contents

5
Canceling Copy/
Print Jobs P.28
Installing the
Printer Driver P.29
Replacement Parts P.30
An Error Screen is
Displayed P.32
Images Are Shifted/Slanted/Skewed .............15
Irregularities Appear in Images/Images
AreFaint.....................................15
Black Streaks Appear in Images . . . . . . . . . . . . . . . . 16
Bleed-throughOccurs.........................17
Printing Results Are
Not Satisfactory P.
15
Loading Paper or Paper
Settings Cannot Be Done
Successfully
Illustrated Index P.34
Appendix P.38
You Can Consult the User's Guide! . . . . . . . 46
If You Notice a Search Number. . . . . . . . . . . 46
Do You Want to
Know More? P.46
P. 20
PaperIsNotFed. ..............................20
If the "Load paper." Message Is Displayed . . . . . . 21
Printing Cannot Be Performed on the Expected
SideofPaper. ................................22
Printing Cannot Be Performed with the
ExpectedSize. ...............................22
In Two-Sided Printing, the Print Direction Differs
between the Front and Back Sides of the Paper. . . . 23

6
Check the following rst
Is a message displayed on the touch
panel display?
Message
Simple Message
N O T E
If an error message is displayed P.32
Check 1
Is the main power indicator O?
If the main power indicator does not light
when you turn the main power ON, check
the power plug and the breaker.
Main power
indicator
Search
0WR6-01H
Location of the breaker
User's Guide
How to use the search number P.46
Check 3
Is lit?
Press this to cancel the
Sleep mode.
Check 2
Is the machine correctly connected to
the computer?
Check the network connection.
Search
0WR6-006
Setting the network environment
User's Guide
How to use the search number P.46
Check 4
The Machine Does Not Operate
Check the following rst

The Authentication Screen
(Logon Screen) Is Displayed
and You Cannot Go Further
Log on to the machine using a
registered user ID.
To continue the operation when the
authentication screen (logon screen) is
displayed, it is necessary to log on with a
registered user ID.
Search
0YAS-022
Logging into the Machine
User's Guide
How to use the search number P.46
Solution
7
The Machine Does Not Respond to the Computer / The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further
Set the IP address again.
Search
0WR6-003
Setup Guide
User's Guide
How to use the search number P.46
Solution 3
Restart the machine.
1. Press the main power switch to turn off the
machine.
CAUTION!
Note that turning OFF the machine deletes the
data that is waiting to be printed.
2. Check that the main power indicator has turned
off.
3. Wait 10 seconds or more and press the power
switch again.
Download the printer driver again.
N O T E
For more information P.29
Solution 1
Solution 2
The Machine Does Not Respond
to the Computer

8
Loading Paper in the Paper Deck / Loading Paper in the Paper Drawer
How to Load Paper
Loading Paper in the Paper Deck Loading Paper in the Paper
Drawer
CAUTION!
Of the LTR size, you can load the preset size of
paper in the paper deck.
N O T E
When loading paper in the optional paper deck.
User's Guide
1
2First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
3Return the paper deck to its original position.
CAUTION!
Be careful not to get your ngers caught
between the paper drawer and the machine.
1
2Squeeze the light blue tabs and adjust the
positions of the slide guides.
3First fan the paper stack well and then load it.
Make sure that this line is not exceeded.
The print side face down
Paper Orientation
Paper
Paper
Drawer
LTR LTRR

9
Loading Paper in the Paper Drawer
4Place the paper drawer back into the machine.
CAUTION!
Be careful not to get your ngers caught between
the paper drawer and the machine.
POINT
When you have changed the paper size, replace
the paper size label with an appropriate one, as
necessary.
When you have loaded a different type of paper
than the preset one, be sure to change the paper
type setting. P. 10
How to use the search number P.46
Search
0WR6-0SH
Available paper types

10
When You Have Loaded a Dierent Type of Paper than the Preset One
How to Load Paper
When You Have Loaded a Dierent
Type of Paper than the Preset One
5
1. Select the
paper type.
CAUTION!
Make sure to select paper type that matches the
basis weight of the loaded paper.
2. Press [OK].
When you have loaded custom size
paper
Set the paper size manually.
Search
0WR6-02A
When loading free size paper
(custom size paper)
User's Guide
How to use the search number P.46
1
2Press [Preferences] [Paper Settings] [Paper
Settings] on the touch panel display.
3
1
2
3
4
POINT
Any paper source other than 1to 4is optional.
For more information User's Guide
4
POINT
If the displayed paper size is different from the
loaded paper size, adjust the slide guides.
2. Press [OK].
Press
Select the
paper source.
1. Check the
paper size.