Canon LX-D5500 User manual

User'sGuide
CANON FINETECH NISCA INC.2018
4Y1-8614-020
LX-D5500
COLOR LABEL PRINTER

ii
Table of Contents
Before You Begin
Conventions・・・・・・・・・・・・・・・・・・・・・ 1
Sample Screens・・・・・・・・・・・・・・・・・・・ 1
Trademarks ・・・・・・・・・・・・・・・・・・・・・ 1
Abbreviations ・・・・・・・・・・・・・・・・・・・・ 2
Important Notices ・・・・・・・・・・・・・・・・・ 2
Legal Notice ・・・・・・・・・・・・・・・・・・・・・ 2
1. Basic Operation
Printer Part Names and Functions ・・・・・・ 5
Front/Right Side View・・・・・・・・・・・・・・・ 5
Left Side View ・・・・・・・・・・・・・・・・・・・ 6
Inside the Printer ・・・・・・・・・・・・・・・・・・ 7
Operation Panel ・・・・・・・・・・・・・・・・・・ 8
Online and Sleep Mode ・・・・・・・・・・・・・10
Connecting the Printer and Computer ・・11
Connecting with USB Cable・・・・・・・・・・・12
Connecting with LAN Cable ・・・・・・・・・・13
Turning the Printer On/Off ・・・・・・・・・・ 14
Turning the Printer On ・・・・・・・・・・・・・・14
Turning the Printer Off ・・・・・・・・・・・・・・15
Loading Paper ・・・・・・・・・・・・・・・・・・・ 16
Using Roll Paper・・・・・・・・・・・・・・・・・・・16
Using Fanfold Paper ・・・・・・・・・・・・・・・ 23
Changing Paper ・・・・・・・・・・・・・・・・・ 26
Treating the Trailing Edge of Paper ・・・・・ 29
Using the Manual Cutter ・・・・・・・・・・・・・31
2. How to Print
Making Prints ・・・・・・・・・・・・・・・・・・・・ 35
Canceling Printing ・・・・・・・・・・・・・・・・ 38
Canceling Print Jobs from the
Status Monitor ・・・・・・・・・・・・・・・・・・ 38
How to Pause Printing ・・・・・・・・・・・・・ 39
3. How to Use the
Printer Driver
Opening the Printer Driver ・・・・・・・・・・ 41
Opening the Printer Driver Setup Window
from the Application Software ・・・・・・・・・41
Opening the Printer Driver Setup Window
from the [Devices and Printers] Folder ・・・ 42
Opening the Printer Properties Window ・・ 43
Using Page Setup Features ・・・・・・・・・・ 44
Registration of Favorites ・・・・・・・・・・・・ 46
Selecting the Paper Size ・・・・・・・・・・・・・51
Setting a Custom Paper Size ・・・・・・・・・ 52
Selecting the Paper Type ・・・・・・・・・・・ 60
Selecting the Orientation ・・・・・・・・・・・・61
Setting the Print with the Selected
Orientation・・・・・・・・・・・・・・・・・・・・・ 63
Checking the Setting Contents ・・・・・・・ 65
Checking the Version Information ・・・・・・ 66
Using Print Quality Features ・・・・・・・・・ 67
Selecting a Resolution・・・・・・・・・・・・・・ 69

iii
Table of Contents
Selecting a Half-tone ・・・・・・・・・・・・・・ 70
Selecting a Color Correction ・・・・・・・・・・71
Printing in Black and White・・・・・・・・・・・ 72
Adjusting the Color Balance・・・・・・・・・・ 72
Adjusting the Brightness ・・・・・・・・・・・・ 74
Adjusting the Density・・・・・・・・・・・・・・ 75
Adjusting the Contrast ・・・・・・・・・・・・・ 76
Print the Gradation Smoothly ・・・・・・・・・ 77
Setting the Sharpness・・・・・・・・・・・・・・ 78
Using the Overlay Settings Feature・・・・ 80
Printing a Form to a File・・・・・・・・・・・・・・81
Carrying out Overlay Printing ・・・・・・・・・ 86
Using Advanced Settings ・・・・・・・・・・・ 91
Selecting Print Order ・・・・・・・・・・・・・・ 92
Adjusting the Print Speed ・・・・・・・・・・・ 93
Using Utility Features ・・・・・・・・・・・・・・ 94
Placing the Printer in Sleep Mode ・・・・・・ 97
Changing the Sleep Timer/Off Timer
Setting ・・・・・・・・・・・・・・・・・・・・・・・ 99
Adjusting the Paper Stop Position (or
Cutting Position) ・・・・・・・・・・・・・・・・・ 102
Changing the Special Settings ・・・・・・・・ 105
Changing the Ink Jetting Amount for
Printing ・・・・・・・・・・・・・・・・・・・・・・・ 110
4. How to Use the
Status Monitor
Displaying the Status Monitor ・・・・・・・116
Starting the Status Monitor ・・・・・・・・・・ 116
How to Start and Display the Status
Monitor ・・・・・・・・・・・・・・・・・・・・・・・ 117
Using the Status Monitor ・・・・・・・・・・ 120
5. Maintenance
Cleaning the Print Head ・・・・・・・・・・・ 126
Print Head Cleaning ・・・・・・・・・・・・・・・ 127
Cleaning During Printing ・・・・・・・・・・・・ 128
Adjusting Print Head Position ・・・・・・・ 129
Detailed Printhead Position Adjustment
・141
Checking Setting Values・・・・・・・・・・・ 148
Replacing the Ink Tank ・・・・・・・・・・・・ 150
Replacing the Ink Tank ・・・・・・・・・・・・・ 150
Checking the Ink Information ・・・・・・・・・ 156
Replacing the Maintenance Cartridge・157
Replacing the Maintenance Cartridge ・・・ 157
Checking the Maintenance Cartridge
Information ・・・・・・・・・・・・・・・・・・・・ 161
Cleaning the Printer ・・・・・・・・・・・・・・ 162
Cleaning the Exterior of the Printer ・・・・・ 162
Cleaning the Transport Area ・・・・・・・・・ 163
6. Troubleshooting
For Troubleshooting Operations ・・・・・ 168

iv
Table of Contents
Power Does not Turn On ・・・・・・・・・・・ 168
Printing Does not Start/Complete・・・・・・168
Slow to Print・・・・・・・・・・・・・・・・・・・・ 172
Printing Does Not Stop/Data is Not Sent/
Settings are Not Sent from Utility ・・・・・・ 172
Paper is Not Feeding Correctly ・・・・・・・・ 173
Status Monitor Does Not Start ・・・・・・・・174
Improving the Print Quality ・・・・・・・・・・17 4
Paper Is Jammed ・・・・・・・・・・・・・・・・・ 177
"Request of the print head check"
Appears on the Screen ・・・・・・・・・・・・・ 181
List of Error Messages/Warning
Messages・・・・・・・・・・・・・・・・・・・・・・ 182
Error Message・・・・・・・・・・・・・・・・・・・ 182
Warning Message ・・・・・・・・・・・・・・・・188
7. How to Use the
Auto Cutter
Part Names and Functions ・・・・・・・・・・191
Settings for Using Auto Cutter ・・・・・・ 192
Paper is Jammed ・・・・・・・・・・・・・・・・ 198
8. Appendix
Moving the Printer ・・・・・・・・・・・・・・・ 204
Shipping the Printer ・・・・・・・・・・・・・・ 208
Uninstall Printer Driver ・・・・・・・・・・・・ 212
About Network Utility ・・・・・・・・・・・・ 215
Starting the Network Utility ・・・・・・・・・・ 215
Configuring the Network ・・・・・・・・・・・ 216
Configuring Network Using the Network
Utility ・・・・・・・・・・・・・・・・・・・・・・・・226
Specifications・・・・・・・・・・・・・・・・・・・ 229
Index ・・・・・・・・・・・・・・・・・・・・・・・・・ 231

1
Conventions
The following marks are used in this manual.
Warning Instructions that, if ignored, could result in death or serious personal injury
caused by incorrect operation of the equipment. These must be observed
for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material
damage caused by incorrect operation of the equipment. These must be
observed for safe operation.
Important Instructions including important information. To avoid damage and injury or
improper use of the product, be sure to read these indications.
Note Instructions including notes for operation and additional explanations.
Indicates an operation that must not be performed. Read these items
carefully, and make sure not to perform the described operations.
Sample Screens
The sample LX-D5500 printer driver screens displayed in this manual were created with Windows 10.
Trademarks
• Canon and the Canon logo are registered trademarks of Canon Inc.
• Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
• Adobe and Acrobat are trademarks or registered trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• Other brand and product names may be trademarks or registered trademarks of their respective
companies.
Before You Begin

2
Before You Begin
Abbreviations
Throughout this manual the following abbreviations are used in text.
• Microsoft Windows 10 is abbreviated as "Windows 10"
• Microsoft Windows 8.1 is abbreviated as "Windows 8.1"
• Microsoft Windows 7 SP1 is abbreviated as "Windows 7"
• Microsoft Windows is abbreviated as "Windows"
Important Notices
• Copying this manual or any part of this manual without permission is strictly forbidden.
• The specifications for this printer and software provided with the printer are subject to change
without prior notice.
• We have done our best to make this manual as complete and accurate as possible, and we ask you
to contact your place of purchase. If you find any omissions or mistakes in this manual.
• We can accept no responsibility for loss or damages resulting from the use of this printer or its
software; please accept this before you use the printer.
Legal Notice
■Legal Limitations on the Usage of Your Product and the Use of Images
• It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by
law. Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, and certain public and private documents
prohibited from reproduction by law. Reproduction of such items may be subject to criminal
prosecution.
• Please note that intellectual property protected by copyright may not be reproduced without the
express permission of the copyright holder except for personal or household use under limited
circumstances.
■Product Name
LX-D5500

3
Before You Begin
■FCC (Federal Communications Commission)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop operation of
the equipment.

Chapter 1
Basic Operation
This chapter describes basic things to remember before using this product.
Printer Part Names and Functions.......................................................................................................5
Connecting the Printer and Computer ..........................................................................................11
Turning the Printer On/Off .................................................................................................................... 14
Loading Paper............................................................................................................................................... 16

5
Printer Part Names and Functions
Front/Right Side View
[1]
[2]
[3]
[5]
[6]
[4]
[8]
[7]
[9]
［1］Upper unit ［6］Roll cover handle
Open this unit when setting paper,
removing paper jammed in the paper
feed path, or cleaning inside of the
machine. The upper unit holds the
printhead.
Use this handle to open the roll cover.
［2］Operation panel（→ P. 8）［7］Cutter cover
Keys necessary for operation and lamps to
indicate the state of printer are provided
on this panel.
When using the manual cutter, open this
cover.
［3］Ink tank door（→ P.15 0）［8］Maintenance cartridge door（→ P.157）
Open this door when replacing ink tanks
or opening the upper unit.
Open this door when replacing the
maintenance cartridge.
［4］Paper delivery slot ［9］Manual cutter（→ P. 31）
Printed paper is delivered through this
slot.
Use this cutter to cut the ejected paper
manually.
［5］Roll cover
This cover protects the roll paper feeder.

6
Chapter 1 Basic Operation
Left Side View
[1]
[7]
[3]
[4]
[5]
[6]
[2]
［1］Rear feeder slot ［4］RS232C port
This slot is used to feed fanfold paper. This is an extended interface for
connecting an external unit.
［2］Rating plate ［5］USB port（→ P.12）
A serial number for identifying the printer
is shown on this plate.
(The serial number is required when you
contact customer support or require any
sort of printer repairs.)
Connect a USB cable here to connect to
the computer.
［6］LAN port（→ P.13）
Connect a LAN cable here to connect to
the computer.
［3］RS232C port ［7］Power socket
Connect a barcode reader to this port. Connect the power cord here.

7
Printer Part Names and Functions
Inside the Printer
[2]
[3]
[5]
[4] [8]
[6]
[1]
[7]
［1］Transport guide (Left) ［5］Paper guide
This is a fixed guide for transporting paper
straight.
This guide prevents paper from floating.
［2］Upper unit open lever ［6］Maintenance cartridge
Opens the upper unit. Ink used to clean the print head is
collected here.
［3］Jam release lever ［7］Cleaning stick
Pull down this lever when paper is
jammed.
Use this cleaning stick when cleaning the
transport section.
［4］Transport guide (Right) ［8］Roll holder
This guide is used to transport paper
straight and detect the width of paper.
This holder is used to set paper.

8
Chapter 1 Basic Operation
Operation Panel
[1] [2] [3] [4]
[5][6]
[7]
[8]
［1］P o w e r k e y / l a m p（→ P.14）［4］BACK FEED key
Press this key to turn on/off the printer.
This lamp lights up or blinks depending
on the power supply status.
On: The printer is powered.
Blink: The printer is in sleep mode
(power-saving mode).
Off: The printer is not powered.
Pressing this key feeds paper one page
backward. Pressing and holding this key
continuously feeds the paper backwards.
The possible back feed length is 300 mm
(11.81 inch) or less (accumulated total) *.
* When the auto cutter is installed, it is
330 mm (12.99 inch) or less (accumulated
total).
［2］Pause key ［5］ Ink warning lamp (Bk/C/M/Y) （→ P.15 6）
Pressing this key suspends printing.
Pressing this key restarts printing.
These lamps indicate the remaining
amounts of Black (Bk), Cyan (C), Magenta
(M) and Yellow (Y) inks.
Lit: There is no ink available for
printing or the ink tank is faulty.
Blink: The ink tank is low.
Off: The ink tank is full.
［3］FEED key
Press to feed paper by 1 page. Pressing
and holding this key continuously feeds
paper.

9
Printer Part Names and Functions
［6］Maintenance cartridge warning lamp
（→ P.161）
［8］Status lamp
This lamp lights up or blinks when there
remains a small or no maintenance
cartridge space to collect ink.
Lit: The maintenance cartridge is full
or faulty.
Blink: The maintenance cartridge is
running out of space.
Off: The maintenance cartridge free
space.
This lamp lights up or blinks.
On: Printing from the computer is
possible. (Online mode)
Blink: The printer is processing or
operating (printing, cleaning, etc.)
Off: Instructions and print data cannot
be received from the computer
(offline mode) or Sleep mode.
［7］Error lamp（→ P.18 2）
Lights when an error occurs.
Lit: An operator call error has occurred.
Blink: A service call error has occurred.
Important
• Opening the ink tank door or maintenance cartridge door during printing will cause an error and
suspends printing. Do not open the ink tank door or maintenance cartridge door except when
replacing an ink tank or maintenance cartridge or opening/closing the upper unit.
• Never attempt to open the upper unit by force or hit the upper unit. This could damage the printer
or result in poor print quality. Always open and close the upper unit slowly.

10
Chapter 1 Basic Operation
Online and Sleep Mode
Online mode: This mode can print data from the computer. The power lamp and status lamp stays
lit.
Sleep mode: The printer is in power-saving mode. The printer automatically switches to sleep
mode to save power when a certain amount of time elapses without receiving a
print job or operating printer controls. Power lamp is blinking and the Status lamp
stays lit. When print data is received, the printer is automatically placed in the online
status to start printing.
Status of the printer Receive data Power lamp Status lamp
Online Printable Lighting Lighting
Sleep Printable Blinking OFF

11
Connecting the Printer and Computer
This section explains how to connect the printer to the computer. The printer is compatible with Hi-
Speed USB and LAN.
Important
• The USB cable is hot-swappable. However, it should be noted that the USB cable should not be
connected or disconnected in the following cases:
– When the computer is being booted. (before the desktop appears)
– When the printer is printing.
– When the printer driver is being installed.
• When disconnecting the USB cable with the computer or printer powered, be sure to remove the
USB plug on the computer side (USB hub side) in advance.
• When reconnecting the USB cable, wait for at least 5 seconds after disconnecting it. If you connect
the USB cable too early, the printer may malfunction.
Note
• A USB cable is not provided with the printer. Please prepare a cable that matches the port on your
computer.

12
Chapter 1 Basic Operation
Connecting with USB Cable
1Connect the USB cable to the printer and then to the computer.
Note
• The printer driver must be installed prior to connecting the USB cable.
• For instructions on how to install the printer driver, refer to the Getting Started Guide.

13
Connecting the Printer and Computer
Connecting with LAN Cable
1Connect the printer to the network (LAN) using a LAN cable.
Note
• Use a Category 5e or better twisted pair Ethernet cable.
• Connection to a corporate LAN must be made by a network administrator.
• For instructions on how to install the printer driver and how to connect a printer to a
network, refer to the Getting Started Guide.

14
Turning the Printer On/O
This section explains how to turn the printer on and off.
Turning the Printer On
Make sure that the power cable is connected properly, then turn the printer on.
1Press the Power key.
Printhead cleaning is performed, the printer becomes ready for printing. The status lamp stays
lit when the printer is in the online mode.
PAUSE
Note
• When the printer is in the sleep mode, press the power key to return the printer to online
mode. The printer will also wake up from the sleep mode automatically as soon as it starts
receiving a print job.

15
Turning the Printer On/O
Turning the Printer O
1Make sure the printer is not operating.
2Press the Power key for at least 1 second.
PAUSE
When the power lamp stops blinking, the printer is turned off.
Note
• When a given length of time elapses after switching to sleep mode, the printer is
automatically turned off.
（→ P.9 9）
Important
• Make sure the power lamp is off before removing the power plug. Removing the power plug
while the power lamp is lit or blinking could result in a dry print head, paper jams and/or
poor quality prints.
• If the printer will not be used for a long period of time, disconnect the power cord, and
interface cable.

16
Loading Paper
Using Roll Paper
1Loosen the xing screw of holder stopper, and then remove the holder stopper.
1
2
2With the edge of the roll paper as shown below, insert the roll holder.
Insert it firmly until the roll touches the flange of the roll holder, leaving no gap.
Holder stopper