Charder MS3830 User manual

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MS 3830
Medical Scale
USER MANUAL

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TABLE OF CONTENTS
PREFACE.....................................................................................................2
GENERAL INFORMATION.......................................................................2
SAFETY INSTRUCTION ...........................................................................2
ENVIROMENTAL.......................................................................................3
CLEANING..................................................................................................3
MAINTENANCE.........................................................................................3
WEIGHING OPERATION ..........................................................................3
WARRANTY-LIABILITY...........................................................................4
DISPOSING OF THE SCALE.....................................................................5
EXPLANATION OF THE GRAPHIC SYMBOLS.....................................5
EMC guidance and manufacturer's declaration............................................7
SPECIFICATION.......................................................................................12
POWER ADAPTOR STANDARDS..........................................................13
PANEL........................................................................................................15
KEY FUNCTION.......................................................................................15
LCD SYMBOL DESCRIPTION................................................................16
TIME SETTING.........................................................................................17
USING SCALE..........................................................................................18
USING HOLD FUNCTION.......................................................................18
USING BMI FEATURE.............................................................................19
USING TARE FUNCTION........................................................................20
STORING AND RE-CALLING PRE-TARE WEIGHT............................ 20
SET UP YOUR DEVICE ........................................................................... 24
PRINT function and data transmission.......................................................25
ASSEMBLY OF BRACKET......................................................................30
PARTS LIST OF SM-3461(R) & SM-3462(L)..........................................31
ASSEMBLY INSTRUCTION OF HANDRAILS .....................................33
ASSEMBLY OF DISPLAY........................................................................36
INSTRUCTION FOR CHARGING AND CONNECTING......................37
INSTRUCTION FOR REPLACING BATTERIES...................................38
ERROR MESSAGE...................................................................................41
TROUBLESHOOTING.............................................................................42

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PREFACE
Thank you for choosing CHARDER MEDICAL product. All features
of this product were designed to state of the art and are optimized
for simple and straightforward use. If you have any queries or
experience any problems not addressed in the operating
instructions, please contact your CHARDER MEDICAL service
partner, or visit us on the Internet at www.chardermedical.com
GENERAL INFORMATION
We strongly recommend you use the scales on flat and hard surface.
Any soft surface, like carpet will cause inaccuracy.
SAFETY INSTRUCTION
Before putting the device into use, please read with care
the information given in the Operating Instructions. They
contain important instructions for installation, proper use and
maintenance of the device.
The manufacturer shall not be liable for damages arising out of
failure to heed the following instructions:
These batteries should be kept away from small children. If
swallowed, promptly seek medical assistance.
Expected Service Life: 5 years
When using electrical components under increased safety
requirements, always comply with the appropriate regulations.
Improper installation will render the warranty null and void.
Ensure the voltage marked on the power supply unit matches your
mains power supply.
This device is designed for use indoors.
Observe the permissible ambient temperatures for use
The device meets the requirements for electromagnetic
compatibility. Do not exceed the maximum values specified in the
applicable standards.
If you have any problem, contact your local CHARDER MEDICAL
service partner.

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ENVIROMENTAL
All batteries contain toxic compounds; disposal of batteries
should be delegated to a competent organisation, complying with
the deposit of Poisonous Waste Regulation 1972.
Please do not incinerate batteries.
The optimum operating temperature for the scale is 5℃to +35
℃; although it will operate at higher and lower temperatures the
scales battery life will be adversely effected.
CLEANING
We would recommend using alcohol based wipes or similar
when cleaning the scales.
Please do not use large amounts of water when cleaning the
scales as this will cause damage to the scales electronics, you
should also refrain from using corrosive liquids or high pressure
washers.
Always disconnect the scales from the mains power supply
before cleaning.
MAINTENANCE
The scale does not require any routine maintenance. However,
we recommend checking the scale’s accuracy at regular intervals.
The regularity of these checks is dependent on the level of use
and the state of the scale. If any inaccuracies occur, please
contact your local dealer or CHARDER MEDICAL service partner.
WEIGHING OPERATION
Before reading detailed instructions on how to use all the weighing
functions that are built into your scale, please read the following

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important guidelines:
Always be sure that the display shows `Zero` before use, if it does
not then please press the ZERO key.
The device is designed to detect when a stable weight is achieved,
the indicator will `bleep` twice to indicate a stable weight value, your
reading should be taken at this point.
WARRANTY-LIABILITY
If a fault or defect is present on receipt of the unit which is within
CHARDER MEDICAL’s scope of responsibility, CHARDER shall
have the right to either repair the fault or supply a replacement unit.
Replaced parts shall be the property of CHARDER. Should the fault
repairs or replacement delivery not be successful, the statutory
provisions shall be valid. The period of warranty shall be two years,
beginning on the date of purchase. Please retain your receipt as
proof of purchase. Should your scale require servicing, please
contact your dealer or CHARDER MEDICAL Customer Service.
No responsibility shall be accepted for damage caused through
any of the following reasons: Unsuitable or improper storage or use,
incorrect installation or commissioning by the owner or third parties,
natural wear, changes or modifications, incorrect or negligent
handling, overuse, chemical, electrochemical or electrical
interference or humidity, unless this is attributable to negligence on
the part of CHARDER MEDICAL.
If operating, climatic or any other influences lead to a major
change in conditions or material quality, the treaty for perfect unit
functioning shall be rendered null and void. If CHARDER provides
and individual warranty, this means that the unit supplied will be free
of faults for the length of the warranty period.

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DISPOSING OF THE SCALE
This product is not to be treated as regular household waste, but
should be handed in to an electrical/electronic equipment recycling
centre.
You can obtain further details from your local council, your municipal
waste disposal company or the firm which you purchased the
product.
EXPLANATION OF THE GRAPHIC SYMBOLS
SN-T13000001
Designation of the serial number of
every device, applied at the device.
(Number is as an example).
“Please note the accompanying
documents“ or “Observe operating
instructions”
Charder Electronic Co., Ltd.
No.103, Guozhong Rd., Dali Dist.,
Taichung City 412, Taiwan (R.O.C.)
Identification of manufacturer of
medical product including address
Type B applied part

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Dispose of old appliances separately
from your household waste!! Instead,
take them to communal collection
points.
Carefully read this operation manual
before setup and commissioning,
even if you are already familiar with
Charder scales.
Transport and storage temperature
limit i
ndicating the upper and the
lower limit
(Transport and storage temperature
on packaging)
-20°C
+60°C

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EMC guidance and manufacturer's declaration
Guidance and manufacturer’s declaration-electromagnetic emissions
The MEDICAL SCALE MS3830 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS3830 should assure
that it is used in such an environment.
Emission test Compliance Electromagnetic
environment-guidance
RF emissions
CISPR 11
Group 1 The MEDICAL SCALE
MS3830 uses RF energy only
for its internal function.
Therefore, its RF emissions
are very low and are not likely
to cause any interference in
nearby electronic equipment.
RF emissions
CISPR 11
Class B
Harmonic emissions
IEC 61000-3-2
Class A
Voltage fluctuations
/flicker emissions
IEC 61000-3-3
Compliance
The MEDICAL SCALE
MS3830 is suitable for use in
all establishments, including
domestic establishments and
those directly connected to the
public low-voltage power
supply network that supplies
buildings used for domestic
purposes.
Guidance and manufacturer’s declaration-electromagnetic immunity
The MEDICAL SCALE MS3830 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS3830 should assure that it is
used in such an environment.
Immunity test
IEC 60601 test
level Compliance level Electromagnetic environment-guidance

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Electrostatic
discharge(ESD)
IEC 61000-4-2
± 6 kV contact
± 8 kV air
± 6 kV contact
± 8 kV air
Floors should be wood,
concrete or ceramic tile.
If floors are covered with
synthetic material, the
relative humidity should
be at least 30%
Electrical fast
transient/burst
IEC 61000-4-4
± 2kV for power
supply lines +
1kV for
input/output
lines
± 2kV for power
supply lines Not
applicable
Mains power quality
should be that of a typical
commercial or hospital
environment.
Surge IEC
61000-4-5
± 1kV line(s) to
line(s) ± 2kV
line(s) to earth
± 1kV differential
mode Not
applicable
Mains power quality
should be that of a typical
commercial or hospital
environment.
Voltage Dips,
short
interruptions
and voltage
variations on
power supply
input lines IEC
61000-4-11
<5% UT(>95%
dip in UT) for 0,5
cycle 40%
UT(60% dip in
UT) for 5 cycles
70% UT(30%
dip in UT) for 25
cycles <5%
UT(>95% dip in
UT) for 5 s
<5% UT(>95%
dip in UT) for 0,5
cycle 40%
UT(60% dip in
UT) for 5 cycles
70% UT(30%
dip in UT) for 25
cycles <5%
UT(>95% dip in
UT) for 5 s
Mains power quality
should be that of a typical
commercial or hospital
environment. If the user
of the MEDICAL SCALE
MS3830 requires
continued operation
during power mains
interruptions, it is
recommended that the
MEDICAL SCALE
MS3830 be powered
from an uninterruptible
power supply or a
battery.
Power
frequency(50/60
Hz) magnetic
field IEC
61000-4-8
3 A/m 3 A/m The MEDICAL SCALE
MS3830 power
frequency magnetic
fields should be at levels
characteristic of a typical
location in a typical
commercial or hospital
environment.
NOTE UT is the a.c. mains voltage prior to application of the test level.

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Guidance and manufacturer’s declaration-electromagnetic immunity
The MEDICAL SCALE MS3830 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS3830 should assure that is
used in such and environment.
Immunity test
IEC 60601 test
level Compliance level Electromagnetic environment-guidance
Conducted RF
IEC 61000-4-6
3 Vrms
150 KHz to 80 MHz
3 Vrms
Portable and mobile RF
communications equipment
should be used no closer to any
part of the MEDICAL SCALE
MS3830 including cables, than
the recommended separation
distance calculated from the
equation applicable to the
frequency of the transmitter.
Recommended separation
distance:
d = 1,2 √P
d = 1,2 √P 80MHz to 800 MHz
d = 2,3 √P 800MHz to 2,5 GHz
Where P is the maximum output
power rating of the transmitter in
watts (W) according to the
transmitter manufacturer and d is
the recommended separation
distance in metres (m).
Field strengths from fixed RF
transmitters, as determined by an
electromagnetic site survey
a
,
should be less than the
compliance level in each
frequency range
b
.
Interference may occur in the
vicinity of equipment marked with
the following symbol:

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Radiated RF
IEC 61000-4-3
3 V/m 80MHz to 2,5
GHz
3 V/m
NOTE1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects and
people.
a Field strengths from fixed transmitters, such as base stations for radio
(cellular/cordless) telephones and land mobile radios, amateur radio, AM and
FM radio broadcast and TV broadcast cannot be predicted theoretically with
accuracy. To assess the electromagnetic environment due to fixed RF
transmitters, an electromagnetic site survey should be considered. If the
measured field strength in the location in which the MEDICAL SCALE MS3830
is used exceeds the applicable RF compliance level above, the MEDICAL
SCALE MS3830 should be observed to verify normal operation. If abnormal
performance is observed, additional measures my be necessary, such as
re-orienting or relocating the MEDICAL SCALE MS3830.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be les than
3 V/m.

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Recommended separation distance between portable and mobile RF
communications equipment and the MEDICAL SCALE
The MEDICAL SCALE MS3830 is intended for use in an electromagnetic
environment in which radiated RF disturbances are controlled. The customer or
the user of the MEDICAL SCALE MS3830 can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile
RF communications equipment (transmitters) and the MEDICAL SCALE
MS3830 as recommended below, according to the maximum output power of
the communications equipment.
Separation distance according to frequency of transmitter m Rated maximum output
power of transmitter
W
150 kHz to 80 MHz
d =1,2√P
80 MHz to 800 MHz
d =1,2√P
800 MHz to 2,5 GHz
d =2,3√P
0,01 0,12 0,12 0,23
0,1 0,38 0,38 0,73
1 1,2 1,2 2,3
10 3,8 3,8 7,3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the
recommended separation distance d in metres (m) can be estimated using the
equation applicable to the frequency of the transmitter, where p is the maximum
output power rating of the transmitter in watts (W) according to the transmitter
manufacturer.
NOTE1 At 80 MHz and 800 MHz, the separation distance for the higher
frequency range applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects
and people.

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SPECIFICATION
Model MS 3830
Capacity 300kg x 0.1kg
Accuracy ±0.15kg
OIML Approval Class III
Weight Unit kg
LCD Display 1.0 inch LCD display with 5 and 1/2 digits
Dimension 1150(L) x 800(W) x 66(H) mm
Operating Temp.
and Humidity 5°C - 35°C 15% - 85% RH
Transport / Storage
Temp, and Humidity
- 20°C … + 60°C
10% - 95% RH
Key Functions ON/OFF, ZERO, PRINT, BMI, HOLD, PRE-TARE,
TARE , CLEAR, ENTER, 0~9 , M1-5
Power Supply
6-AA size batteries
Rechargeable battery pack (optional).
12V AC Adaptor
Standard
Accessories
Adjustable Feet x 2 ; spacer x 2; Fixed plate (top) x
1.;Fixed plate (bottom) x 1;Tapping Screw x 3; User
manual x 1; RS232 cable x 1; 12V Adaptor x 1; Plastic
anchor x 2, Screw x 2
SM2711 indicator stand
TP2100 thermo printer
Handrail set right side SM-3461
Handrail set left side SM-3462
Options
Cross bar set SS-8444

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POWER ADAPTOR STANDARDS
CAUTION: The device is only compatible with restricted power
adaptors in dashed block below.

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Standard Accessories
No. Accessories Item Spec. Qty.
1 Adjustable feet
M6*15 2
2 Spacer ∮6.6*∮13 2
3 Fixed plate (top)
SS-4961 1
4
Fixed plate
(bottom SS-4971 1
5 Tapping Screw
M3*10 3
6
User manual IN-1156 1
7 RS232 cable WR-8159 1
8
12V Adaptor 1
9 Plastic anchor
1”(white) 2
10
Screw 4*20 2

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PANEL
KEY FUNCTION
Key Description
ON/OFF Turn ON/OFF the scale
PRINT Data transmission via interface(Print-out the results)
BMI To determine Body Mass Index
HOLD To determine stable weighing value in case of
unstable weight.
ZERO To reset the display to 0.0kg display / Zero the scale
(±2% of full capacity)
M1-5 To store 5 pre-tare values (Approval Model).

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PRE-TARE
Pre-tare function for subtraction of a known container
weight or any other object before weighing process.
TARE
Tare allows the user to zero the instrument to cancel
the weight of a container/ clothes from the reading of
the instrument, thus giving the true weight of the
product/ person being tested, while weighing.
CLEAR To clear the wrong entry while entering digits.
ENTER To confirm the performing functions.
0-9 Entering digits
LCD SYMBOL DESCRIPTION

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Definitions
Stable symbol: To indicate that the weight is stable.
Minor weight: Weight under zero.
Zero symbols: Weight is at zero point.
Low battery: Battery need to charge or replaced.
TIME SETTING
Long press HOLD key for 3 seconds to enter the TIME SETTING
mode, beginning with the top row, with the flashing digit. Press
HOLD key after successful change to move to next step.
EX: To input Dec 25, 2008, 8:00am.
Enter year using keys from 0~9.
Press HOLD key after successful
entry to move to next.
Enter date.
Ex: 12/25 enter “12.25”
Press HOLD key after successful
entry to move to next.
Enter time.
Display Format
YYYY→MM.DD→TT:SS

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USING SCALE
Switch on the scale using key. The diagnostic scale
self-check is performed and the software version is displayed.
The „0,00 kg” weight displays on the screen, now the scale is
ready for weighing.
Note: If „0,00 kg” won’t display on the screen, press key
to zero the scale, can be used any time to zero the scale.
Place a person in the middle of the scale. Wait until the scale
stabilizes and stable sign (ο) shows on the screen
Direction:
If a person is heavier than the scale capacity, the display will show
the „Err” prompt (= overload).
USING HOLD FUNCTION
MS 3830 is provided with the integrated hold function to determine
the average weight. It enables people to be weighed accurately
although they are not still on the scale platform.
Note: Determining average weight is not possible incase of big fluctuation
between weight.
Switch ‘ON’ the scale using [ON/OFF] key. The diagnostic
self-check will be performed and after that „0.0 kg” will display
on the screen with ‘stable’ and ‘zero sign’.
Move the object/ person on the scale platform..
Press the [HOLD] key. The ‘HOLD’ will display on the screen.

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with blinking triangle and after few seconds the average of
fluctuating weight will display on the screen and will lock on the
display.
To release the locked weight on display simply press the [HOLD]
key again and the display will return to normal mode
automatically.
[HOLD] key function can be activated before or after putting the
weight on the tread platform. But in case of weighing unstable
person it is recommended to press [HOLD] key after the person
moves on the tread platform.
USING BMI FEATURE
1. In normal mode, press BMI key to enter into BMI mode.
2. The display will show last height and the extreme left digit of
figure will blink.
3. Enter the height using (0~9) number keys. (ex:170cm)
4. Proceed to weigh as normal. The instrument will show the
weight, height, and BMI value.
5. At this stage, the weight and height can be changed, and the
MS 3830 will automatically calculate the BMI value according to
the changed weight and height.
6. HOLD feature can also be used if the weight is unstable.
7. Press BMI button to return normal weighing mode.