Cinderella Comfort NA User manual

Languages: English, French
Cinderella Comfort
Cinderella Comfort User Manual
Model Comfort NA

BOWL LINERS
REMEMBER TO USE A BOWL LINER FOR EACH AND EVERY USE. If you do not use bowl liners, it will cause bad odors and wear
out the product. Cinderella Original Bowl Liners are made of a special paper coated with polyethylene film. This liner is necess-
ary to catch and contain the waste, and then convey it into the incineration chamber without spilling on the surface of the bowl.
If you use bowl liners correctly and consistently, you will also simplify the cleaning process, making it easier to have a hygienic
and clean bowl at all times.
CINDERELLA ORIGINAL BOWL LINERS are specially designed for Cinderella incineration toilets, and We recommend that you
always use these bowl liners with your Cinderella Comfort incineration toilet. Using other bowl liners for incineration toilets will
not void the warranty, but they may fit poorly and could cause spilling and bad odors.
OUT OF BOWL LINERS?
Visit www.cinderellaeco.com
IMPORTANT REMEMBER TO USE A BOWL LINER FOR EACH AND EVERY USE.
Using the toilet without a bowl liner may cause system failure and damage
the toilet.

3
English – User Manual Cinderella Comfort
Contents
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 12
Page 14
Page 16
Introduction / Orientation
Technical Specifications / Important Information
How Cinderella Comfort Works / Technical Diagram
Safety Features
How To Use Your Cinderella Comfort
Important User Information
Regular Maintenance
Annual Maintenance
Troubleshooting FAQ
Warranty / Service
Sommaire
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 26
Page 28
Page 30
Introduction / Orientation
Fiche technique / Informations importantes
Fonctionnement de la Cinderella Comfort / Schéma
Dispositifs de sécurité
Utilisation de la Cinderella Comfort
Informations importantes pour l'utilisateur
Entretien régulier
Entretien annuel
FAQ dépannage
Garantie / Maintenance
For sales, support and service please call [phone]
email: [email protected]
or visit www.cinderellaeco.com
Pour les ventes, l'assistance et la maintenance,
veuillez appeler au [phone],
ou envoyer un courriel à : [email protected]
ou encore visiter le site www.cinderellaeco.com

4
Introduction
Congratulations, you are now the proud owner of the Cinderella Comfort incineration toilet. Manufactured in Norway for over
two decades, Cinderella incineration toilets lead the market as the most technologically advanced and popular incineration
toilets in the world.
Your new Cinderella Comfort is our most convenient and innovative model yet. Featuring a ground-breaking new exterior air
circulation system and other conveniences such as a handy digital display, Cinderella Comfort provides a substantially more
comfortable experience for users, and sets an entirely new standard of quality among incineration toilets.
With proper use and care, your new Comfort incineration toilet will provide great service for many years to come. This user
manual contains detailed information about product specifications, usage, maintenance, troubleshooting and more.
Control Panel
Orientation
Please see page 15 for a detailed explanation of the different messages.
Digital display Select language Red light Start button Yellow light Green light
Control panel
w/digital display
Front cover
Lid /seat
Temperature safety
Ash container
w/insert

5
English – User Manual Cinderella Comfort
All safety instructions in this manual are marked
with this symbol. Please be sure to pay close
attention to all instructions given in this manual,
especially when you see this symbol.
Note: Energy consumption per incineration will vary between
0.8 – 2.0 kWh, depending on the quantity of waste and use.
The Cinderella Comfort incineration toilet is designed to incinerate human feces, urine, tampons, and
toilet paper only.
Using Cinderella Comfort to burn other items constitutes misuse and will void your warranty.
Misuse may also cause damage to the toilet or your property and could harm you or those around you.
WARNING:
Do not operate your Cinderella Comfort until you
have thoroughly read and you completely under-
stand all instructions and safety rules described
in this manual. Save this manual and review it
frequently to ensure continuing safe operation,
and for instructing any other users.
Technical specifications
Seated height 21 1/4 in. /540 mm
Height 23 5/8 in. /600 mm
Width 15 3/8 in. /390 mm
Depth 23 1/4 in. /590 mm
Weight 75 lbs / 34 kg
Capacity 3–4 deposits/hour
Ventilation pipe, plastic 4 5/16 in. (110 mm)
Ventilation fan 12 VDC, (Noise: 51 dB)
Voltage 220–240 VAC, 10 Amp
Power consumption (incinerating): Max 2000 W
READ ALL INSTRUCTIONS CAREFULLY
To avoid shock hazard:
1. Always unplug your Cinderella Comfort before performing any electrical maintenance.
2. Do not operate the toilet if the cord is damaged or you suspect an electrical malfunction.
To avoid burn hazard:
1. Do not remove the ash container until the toilet has cooled completely.
2. Young children must be supervised when they use Cinderella incineration toilets.
3. Do not install the toilet in an explosive atmosphere.
4. Never burn trash or garbage in Cinderella incineration toilets as it may damage the toilet or cause injury.
Electrical Information
The Cinderella Comfort is designed to operate on a 220-240VAC circuit and a minimum of 10amp.
It is delivered with a 15amp NEMA 6-15P plug and chord.
If you do not have the appropriate receptacle available, please contact a licensed electrician to assist with your installation.
For more detailed information, please see the Cinderella Comfort Installation Manual.
IMPORTANT NOTE:
Extension cords should not be used
with this appliance.
15 AMPERE-250 VOLT (NEMA 6-15P) PLUG
IMPORTANT NOTE: When installing this product, be sure to follow all national electrical code regulations.
Remember that there can also be special regional, local and municipal codes and ordinances for your area.

6
How Cinderella Comfort Works
Cinderella Comfort sets an entirely new standard of comfort and convenience among incineration toilets. This is due largely to
its ground-breaking new air circulation system, which supplies all air necessary for incineration from exterior air, and thus does
not impact the air pressure and temperature of the room in any way.
Using the toilet is simple and familiar, with only the added step of inserting a simple liner into the bowl before each use.
This liner helps keep the waterless bowl clean and odor-free. After each use, at the touch of a button, all waste is removed from
the toilet bowl to an isolated incineration chamber, where it is safely incinerated at a high temperature, leaving only an
insignificant amount of ash. During this incineration process, the air circulation system provides the oxygen necessary for proper
incineration and removes excess heat rapidly and safely through the exhaust vent. All fumes and vapors are processed through a
heat-activated platinum catalyst to reduce emissions and remove excess odor. Thanks to Cinderella Comfort’s innovative design,
all necessary air is provided from the exterior, eliminating the need to draw oxygen from inside the room.
The incineration process occurs in the background and automatically stops whenever the toilet needs to be used. Even when
making a visit, users are never exposed to the incineration chamber or any partially incinerated waste. Numerous safeguards
exist to ensure clean and easy usage of the toilet, without any safety risk. Cinderella Comfort’s unique ventilation system ensures
that the room temperature is not affected by the incineration process and allows users to continue using other
air-dependent equipment such as ventilation fans as required.
Bowl to place liner
Heating element
Fan
Catalyst
Drain hole
T-bend bottom cap
Catalyst exhaust
Outlet air
Inlet air
Outlet air

7
English – User Manual Cinderella Comfort
SAFETY FEATURES
1. The incineration process is inactive while the toilet lid is open. The heater element will not start until the seat and lid are
closed.
2. The hatch to the incineration chamber CANNOT remain open while the toilet is still hot (e.g. during cleaning).
This is only possible when the toilet has cooled down and the fan has stopped.
3. Should a ventilation problem arise and the internal temperature of the toilet increase to exceed 170 °F (80 °C),
incineration will be interrupted and a warning message displayed. This situation requires a manual reset to ensure the
ventilation issue is addressed before the toilet can be used again.
4. If the ash container is improperly positioned after emptying, incineration will not start and a warning light and message will
be displayed.
5. The air circulation system will continue to operate, even in the case of a power failure, until the internal temperature of the
toilet has returned to the normal range. The internal fan can continue to operate for up to five hours on battery power.
6. If the incineration chamber hatch mechanism gets jammed or is prevented from closing properly, incineration will not
start and an error message will be displayed.
7. The Cinderella Comfort’s onboard computer includes a “watchdog” system which monitors internal temperatures and
other indicators. If it detects anything unexpected, incineration will stop immediately and a warning message displayed.
LISTINGS AND CERTIFICATIONS
Cinderella has been tested and approved by the consumer safety testing body UL, and meets the requirements of the NSF
Protocol for Electrical Incinerating Toilets – Health and Sanitation.
SPECIAL-TYPE INCINERATOR
MH61230

8
How to Use Cinderella Your Cinderella Comfort
1. Check that the green light on the control
panel is lit, indicating the unit is powered and
ready for use.
3. Place a bowl liner in the bowl. Use a new bowl
liner on every visit.
5. Use the toilet as usual. If little waste is
produced, it may be helpful to pour some water
into the bowl to add weight.
7. Push the Start button to drop the bag into
the incineration chamber. Incineration begins
as soon as the hatch is closed. The toilet is now
ready for the next user.
2. Lift the toilet lid and seat. A red light starts
flashing. The ventilation fan starts automatically.
4. Lower the seat. The toilet is ready for use.
6. Close the toilet lid.
8. A solid yellow light will display during active
incineration. The toilet may be used at any point.
This will temporarily interrupt incineration.
Incineration time may vary based on the number
of visits and amount of waste.

9
English – User Manual Cinderella Comfort
Important Information for Users of Cinderella Comfort
1. Always remember to place a new liner in the toilet bowl before use.
2. The toilet lid must always be closed when the toilet is not in use. Incineration cannot continue until the lid has been
closed.
3. The incineration cycle could take up to three hours from the most recent visit.
4. The fan will continue to run until incineration is completed and the internal temperature of the toilet has returned to the
normal range. Cooling can take up to ninety minutes after incineration is completed.
5. Your Cinderella toilet may be used at any point during the incineration or cooling processes. Incineration is interrupted
during use. Be sure to press Start at the completion of each visit.
Prohibited Items
DO NOT PUT THE FOLLOWING ITEMS INTO THE
TOILET
Excessive amounts of paper of any kind
• Newspaper
• Paper Towels
Flammable liquids or materials
• Cigarette lighters
• Cigarettes or cigars
• Gasoline
• Alcoholic drinks or liquors
• Alcohol or rubbing alcohol
• Nail polish remover
• Lighter fluid
• Lamp oil / kerosene
Aerosol containers
Glass or plastic bottles or containers
Etc.
Tips for Short Periods of Overuse
Should the situation require an unusually high number of guests to use the toilet for a short period of time,
please follow these tips:
1. Empty the ash container completely before guests arrive.
2. Preheat the toilet before use by opening and closing the lid then pushing the Start button.
3. Ensure guests are instructed to properly use a bowl liner and press Start after every visit.
4. Check regularly to ensure the toilet lid is closed and the yellow incineration light remains lit.
5. You may need to run an extra incineration cycle or two before emptying the ash container to ensure incineration has fully
completed.
Capacity
The total liquid-holding capacity of the system is 4.7 liters/1 imperial gallon. The Cinderella system is designed for a typical
usage of no more than three to four visits per hour. To avoid overload, more than six visits per hour is not recommend. Over-
loading the toilet with many visits in a short period of time, without completing an incineration cycle, can result in odors and
leakage and may damage the toilet.
The ash container should be emptied frequently for best operation and more efficient incineration. Your Cinderella Comfort will
display a message to empty the container after 100 uses, and will lock out further visits if not emptied after 130 visits. Failing
to empty the ash container when full may cause damage to the toilet and void your warranty.
HOW TO HANDLE THE WASTE
DO NOT THROW IN TOILET

10
Maintenance
In order to ensure optimal operation and extend the lifetime of your Cinderella Comfort, you will need to set aside a little time
for preventive maintenance. Good maintenance routines will give you lower operating costs and cause less wear on the
product. There are some simple tasks that you should perform regularly and some that you should perform annually or after
500 incinerations (1 pack of bowl liners).
Regular Maintenance
Emptying the Ash Container
Recommended frequency: Weekly
1–6 steps as written
1. Make sure that the incineration process has finished and the toilet has cooled down. The fan must have stopped.
2. Remove the front cover and rotate the ash container until the handle is pointing straight towards you.
The flashing red and yellow lights indicate that the ash container is out of position.
The display will read “Ash container out of position”.
3. Remove the insert (the innermost bowl) and dispose the ash. Pour hot water into the insert and leave it for about 30
minutes, before cleaning with a brush (do not use any sharp tools).
4. Put the insert back into the ash container and place the container back into the toilet by rotating the handle to the left,
until it stops. The red and yellow lights will turn off. The display reads “Ready for use” when the container is in the correct
position.
5. Place the front cover back on toilet.
6. Open the lid. Press and hold the Start button to open the toilet in washing position. Without placing a bowler liner or toilet
paper in the toilet, pour 1/4 gallon (1 liter) of water into the toilet. You may also use water to clean the bowl. Close the
toilet lid then push the Start button to start the incineration process. The water inside the insert will boil away and the hot
steam will clean the catalyst.
WARNING Remove the ash container only when it is cool and toilet is not in operation

11
English – User Manual Cinderella Comfort
Cleaning the Bowl
Recommended frequency: As needed for cleanliness and when emptying the ash container.
1. Open the toilet lid.
2. Press and hold the Start button for three seconds to open the hatch to the washing position.
3. Use moist paper, water and a mild cleaning agent as needed.
IMPORTANT NOTE: Do not use chlorine-based or flammable cleaning agents.
4. Close the toilet lid and press Start to begin an incineration cycle.
WARNING Do not use flammable cleaning agents when cleaning the bowl
IMPORTANT
1. Do not use any sharp tools or objects when cleaning the insert, as this will damage the insert and reduce its
service life.
2. The remaining ash is germ-free and safe to handle when it has burned to a light color. If the ash is dark or
incinerationis incomplete, run an extra cycle to ensure that the ash is safe to handle is safe to handle. If failure
persists, see the troubleshooting section for further advice.
3. The ash is not suitable to use as fertilizer or compost. It should be disposed of in your household trash in
accordance with relevant public ordinances.
Steam Cleaning the Exhaust Vent
Recommended frequency: After every one hundred uses or when emptying the ash container.
1. Ensure the ash container is empty.
2. Open the lid.
3. Press and hold the Start button for three seconds to open the hatch to the washing position.
4. Pour approximately 1/4 gallon (1 liter) of clean water into the incineration chamber.
(Note: It may be convenient to clean the bowl at this point. See steps below.)
5. Close the toilet lid and press Start to begin an incineration cycle. The water will boil away and the hot steam will clean the
exhaust system.

12
Cleaning the Exhaust Pipe and Catalyst
Recommended frequency: Annually or every 500 uses
A smooth-running air circulation system is critical to keep your toilet functioning properly. Particles generated during the
incineration process can clog the catalyst and exhaust pipe over time, and is important to regularly maintain these elements to
ensure your toilet continues to function properly.
BASIC CLEANING OF THE CATALYST
1. Disconnect the power cable and pull the toilet off the inlet/outlet pipes.
2. Release and remove the ash container.
3. In the center of the fan housing at the back of the toilet, you will find the catalyst exhaust. If you are having trouble
locating the catalyst exhaust, please see the technical diagram on page 6.
4. Clean the exhaust pipe with a flexible brush, use a vacuum cleaner afterwards to extract the remaining particles from the
exhaust. (Remove the ash container to ensure that you have access to air).
5. Reinstall the toilet properly, make sure that both the inlet and outlet pipes are correctly fixed to the toilet.
See the installation manual for further instructions.
6. Put the insert back into the ash container and place the container back into the toilet by rotating the handle to the left
until it stops. The red and yellow lights will turn off. The display reads “Ready for use” when the container is in the correct
position.
7. Place the front cover back on the toilet.
8. Open the lid. Press and hold the Start button to open the toilet in washing position. Without placing a bowler liner or toilet
paper in the toilet, pour 1/4 gallon (1 liter) of water into the toilet. You may also use water to clean the bowl. Close the
toilet lid then push the Start button to start the incineration process. The water inside the insert will boil away and the hot
steam will clean the catalyst.
ADVANCED CLEANING OF THE CATALYST
(Perform basic cleaning steps 1–4 before starting on the advanced cleaning)
NOTE!
This procedure requires heavy lifting and access to an area where you can spill water, for example a
shower, tub or outside.
1. Locate a stable base/ground and place the toilet on it.
2. Tilt the toilet with the front oriented downwards. The front edge of the toilet should be about 8 inches (20 cm) above the
ground.
3. Insert a funnel into the end of the exhaust pipe. Pour about 1 gallon (4 liters) of hot water (hot tap water) into the funnel.
Make sure that water does not spill over the funnel, the water will come out from the catalyst within the incineration
chamber and flow out of the front of the toilet, where ash container normally sits. (Wait 1–2 minutes after pouring water
before moving the toilet, this will allow all the water to drain.)
4. Reinstall the toilet properly, make sure that both the inlet and outlet pipes are correctly fixed to the toilet.
See the installation manual for further instructions.
5. Dry out the catalyst by initiating an incineration process without inserting a bag and/or paper, close lid and press Start.
ANNUAL MAINTENANCE

13
English – User Manual Cinderella Comfort
Preparing Your Toilet for a Longer Period of Absence
In cases of longer periods of absence or risk of lightning strike, the plug should be disconnected from the power supply in or-
der to protect the toilet against external damage. Note! The waste must be incinerated and the yellow light switched off before
disconnecting the plug. If unburned waste remains in the toilet, this could cause great damage over time.
The battery will start charging when it is reconnected to the 230V power supply. The toilet should be stored dry, and to reduce
the external influences of temperature variations and moisture, it may be wise to disconnect the toilet from the pipes for
longer periods of absence. Remember to always reinstall the toilet before use.
Cleaning the Ventilation System
Recommended frequency: Annually or every 1000 uses
1. Unplug the toilet.
2. Pull the toilet away from the ventilation pipes and set it aside.
3. Using a hand-held brush with firm bristles, carefully clean any dirt, dust or other objects
obstructing the airflow from the horizontal inlet and outlet pipes.
4. Remove the chimney cap and the T-bend bottom cap from the vertical ventilation pipe.
5. Using a chimney sweeping brush, clean any built up material from the interior of the
vertical ventilation pipe.
Safety Backup Battery
Your Cinderella Comfort is equipped with a backup battery which is activated in the event of a power outage, for cooling down if
the toilet is hot. If the power remains out for longer periods of time, battery lifetime will be reduced.
Test the battery as follows:
1. Make sure that the toilet has been connected to the 230V power supply for at least 2 days, before checking the battery.
2. Unplug the toilet from the power supply.
3. Open and close the toilet lid, the text in display will indicate that the battery is functional.
4. If the battery is faulty, it must be replaced to ensure the safety of the toilet.
How to Select a Different Language on the
Cinderella Comfort Display
1. Hold down the “Language select”button for 3 seconds until “Language” is displayed on
the first text line. The current language will be displayed on the second line.
2. Push the ‘‘Language select” button repeatedly until the desired language is displayed.
3. The new language will be saved a few seconds after you push the button, and the toilet will
resume operation.
Language select

14
TROUBLESHOOTING
During a Power Outage
If waste is burning when there is a power
outage, you may get smoke and odor on
the outside. The fan will be operated by
the battery, but the heating element will
not start again until you restart the toilet.
When the power comes back on, open
and close the lid to simulate use, then
push Start.
NEVER USE THE TOILET DURING A
POWER OUTAGE
Faults / Messages
When lights are flashing, you should look for the reason, and fix the problem before using the toilet. You must take immediate
action in the event of any irregularities such as odors, poor incineration or system failures, in order to avoid damage and
unnecessary repair costs.
Noise from the Fan
If the fan starts making noise, try to pull
the toilet off the ventilation pipes and
see if the sound persists. If the sound
persists try to clean the fan. You can
access the fan from the rear wall behind
the exhaust pipe, or you could remove
the back cover for better access. Use a
small brush or similar to clean the fan
housing. If the operation is successful,
reinstall toilet before use. If the fan is
faulty, contact service for replacement.
Odor in the Room
Can be any one of several causes:
1. Failure to use a bowl liner each and
every time or careless use of the
liner.
2. The airflow may be blocked. Inspect
the outlet pipe and chimney cap.
3. Check that the installation has been
performed in accordance with the
installation manual, too much
restriction in the outlet air could
cause back pressure and cause
odor inside.
4. The exhaust pipe may be clogged.
See page 12, Basic Cleaning of the
Catalyst.
5. The catalyst may be clogged. See
page 12 Advanced Cleaning of the
Catalyst.
Odor Outside
Causes may be the same as for in the
room plus:
1. The catalyst is activated from heat.
When the toilet is cold it can take
a few minutes before the catalyst
starts to work.
2. The catalyst may be faulty. Contact
service.
Black Charcoal Residue
Ash should be gray. Black lumps
means insufficient incineration and it
may be related to restrictions in the
airflow or insufficient air is being drawn
into the chamber. Check your
installation. Perform maintenance and
when you clean the ash container, make
sure that you don’t leave any residue
that may cause problems.
Emptying Indicator
Your Cinderella Comfort will indicate when it is time to empty the ash container, the display will read ‘‘EMPTY THE ASH CON-
TAINER” and you will hear 3 short beeps when the toilet lid is opened. See page 10, for further instructions. If not emptied
within a short period of time, the toilet will lock down. At this point the yellow and red lights are constantly lit and the display will
read ‘‘TOILET LOCKED CONTAINER FULL”. You will hear 3 short beeps every 10 seconds until the ash container is emptied.
Reset the Toilet System
During cleaning and troubleshooting,
resetting the electronics may sometimes
be helpful. Do this by pushing the Start
button. This will cause a short beep to
sound. Hold down the button for about 8
seconds until you hear a long beep,
then release the button.
IMPORTANT Unplug toilet before making repairs. Shock hazard present when the toilet is plugged in.

15
English – User Manual Cinderella Comfort
Error Display
Message Red Yel. Sound What to DoGreen
Ash container
must be emptied Remove and empty ash container.
Remove and empty ash container.
Empty the
ash container
Toilet locked
container full
Ash container
must be emptied,
toilet locked.
No power
Hatch is jammed
/ bowl liner is
jammed
Ventilation fan error Error fan
Flashing
Flashing Flashing
Flashing
Flashing
Lamp on Lamp on
Lamp off
3 beeps
3 beeps
3 beeps
every 10 sec
10 beeps
10 beeps
1
1
1
2
1
2
3
4
5
1
2
3
4
5
No power
Battery mode
Error hatch
mechanism
Plug in the toilet.
If problem persists, call for service.
Check fan for obstructions.
Reset toilet.
Open and close toilet lid.
Start incineration.
If error persists, disconnect plug and call for
service.
When toilet is hot: Reset toilet.
Open and close lid before pushing the Start
button.
If unsuccessful, reset toilet, insert liner, pour
in 3 cups of water and push the Start but-
ton. If still unsuccessful, wait until toilet has
cooled (fan stopped). Try to remove paper/
liner manually.
If problem persists, call for service.
Adjust the position of the ash container.
Check the stop pin on the ash container.
Visually check the condition of the magnet
on the ash container.
If problem persists, call for service.
Temperature
sensor is faulty,
shortcircuited or
broken.
Heating circuit
interrupted
Error
heating circuit
Toilet lid opens. Close toilet lid. Lid is open
Error
temp.sensor
Ash container
in wrong position
Ash container is
out of position
Flashing
Flashing
Flashing
Flashing
Flashing Flashing
Continuous
Continuous
3 beeps
1
2
3
4
1
2
1
2
3
4
1
Unplug the toilet.
Wait 15 minutes.
Check temperature safety on right hand
side of toilet. Unscrew gray plug. Push on
fuse inside with finger, do not use any
sharp objects. If the fuse was triggered, you
will hear a click. If so, check inlet/outlet air.
If it was not the fuse, call for service.
Reset toilet.
Open and close lid.
Start incineration.
If error persists, unplug the toilet and call
for service.
1
2
3
4
Bad incineration or
smell
Unreadable display
message / no
display message
1
2
Perform maintenance described on page
10–13. Check that the installation is corre-
ct as described in the installation manual.
If problem persists, call for service.
Reset the toilet.
If problem persists, call for service.
TROUBLESHOOTING
Note: How to reset the toilet system is described on the previous page.

16
WARRANTY
What Does thisWarranty Cover?
This warranty covers defects in materials or workmanship in your Cinderella Incineration Unit on the terms,
for the period and subject to the exceptions set out below.
What Does this Warranty Not Cover?
This warranty does not cover normal wear and tear or damage caused by accident
(including fire, floods, hurricanes or acts of God or nature), abuse, misuse, failure to follow manufacturer
directions or improper maintenance. Consequential and incidental damages are not recoverable under this
warranty. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
For information on proper maintenance, please consult page 10–13 of this manual.
How Long Does the Coverage Last?
This warranty lasts for a period of two (2) years from the original date of purchase.
What Will Cinderella Eco Canada Ltd. Do?
If you submit a valid claim under this warranty, Cinderella Eco Canada Ltd. will either repair, replace or refund
the purchase price of your Cinderella Incineration Unit, at its sole discretion.
How Do You Get Service?
To obtain service, call Cinderella Toilet USA or visit an Authorized Service Provider.
Available service options are dependent on the country in which service is requested and may be restricted to
the original state in which the sale took place. Call charges and shipping charges may apply, depending on the
location.
For further information please refer to:
www.cinderellatoiletusa.com/pages/warranty
You may be required to furnish proof of purchase details when making a claim under this warranty.
How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to sta-
te. Please check your local laws
Cinderella Eco Canada Ltd.
77 City Centre Drive, Suite 501, East Tower
Mississauga, ON L5B 1M5, Canada
For sales, support and service please call [phone]
email: [email protected]
or visit www.cinderellaeco.com

17
Français– Manuel de l’utilisateur Cinderella Comfort
SACS PAPIER
RAPPELEZ-VOUS D'UTILISER UN SACS PAPIER À CHAQUE UTILISATION. Si vous n'utilisez pas de sacs papier, cela produira
de mauvaises odeurs et endommagera la toilette. Les sacs papiers originaux Cinderella sont fabriqués à partir de papier
spécial revêtu d'un film en polyéthylène. Ce sac est nécessaire pour recevoir et retenir les déchets, puis les transporter dans
la chambre d'incinération sans éclaboussement sur la surface de la cuvette. Si vous utilisez les sacs papiers correctement et
à chaque fois, vous simplifierez également le nettoyage et votre cuvette sera toujours propre et hygiénique.
LES SACS PAPIER ORIGINAUX CINDERELLA sont spécialement conçus pour les toilettes sèches à incineration Cinderella.
Il est recommandé de toujours utiliser ces sacs papier avec votre toilette sèche à incineration Cinderella Comfort.
L'utilisation d'autres sacs papier n'invalidera pas votre garantie, toutefois il se peut qu'ils ne soient pas correctement adaptés
et entraînent des débordements et mauvaises odeurs.
VOUS N'AVEZ PLUS DE SACS PAPIER? Visitez le site
www.cinderellaeco.com
IMPORTANT NE PAS OUBLIER D'UTILISER UN SAC PAPIER À CHAQUE UTILISATION.
L’utilisation de la toilette sans sacs papier peut entraîner une panne du
système et endommager la toilette.
Sommaire
Page 18
Page 19
Page 20
Page 21
Page 22
Page 23
Page 24
Page 26
Page 28
Page 30
Introduction / Orientation
Fiche technique / informations importantes
Fonctionnement de la Cinderella Comfort / Schéma
Dispositifs de sécurité
Utilisation de la Cinderella Comfort
Informations importantes pour l'utilisateur
Entretien régulier
Entretien annuel
FAQ dépannage
Garantie / Maintenance
Pour les ventes, l'assistance et la maintenance,
veuillez appeler au [phone],
ou envoyer un courriel à : [email protected]
ou encore visiter le site www.cinderellaeco.com

18
Introduction
Félicitations, vous êtes maintenant l'heureux propriétaire d'une toilette sèche à incineration Cinderella Comfort. Fabriquées en
Norvège depuis plus de vingt ans, les toilettes sèches à incineration Cinderella sont les plus perfectionnées du marché et les
plus utilisées dans le monde.
Votre nouvelle Cinderella Comfort est le modèle le plus pratique et le plus novateur à ce jour. Équipée d'un nouveau système de
circulation d'air extérieur innovant et d'autres fonctions pratiques dont un affichage numérique, la Cinderella Comfort offre une
utilisation beaucoup plus confortable et établit une nouvelle référence de qualité pour les toilettes à incineration.
Si vous l’utilisez et l’entretenez correctement, vous pourrez utiliser votre nouvelle toilette Comfort pendant de nombreuses
années. Cette notice d'emploi comprend toutes les informations précises sur les spécifications du produit, son usage, son
entretien, son dépannage, etc.
Panneau de commande
Orientation
Veuillez vous reporter à la page 29 pour une explication détaillée des différents messages.
Affichage numérique Sélectionner langue Voyant rouge Touche start Voyant jaune Voyant vert
Panneau de commande
Couverture avant
Couvercle / Siège
Sécurité thermique
Cendrier avec insert

19
Français– Manuel de l’utilisateur Cinderella Comfort
Toutes les consignes de sécurité figurant dans
ce mode d'emploi sont indiquées par ce sym-
bole. Veuillez respecter scrupuleusement les
instructions de ce mode d’emploi, particulière-
ment lorsque vous voyez ce symbole.
Remarque : La consommation électrique par incinération
varie entre 0,8 – 2,0 kWh en fonction de la quantité de
déchets et de l'utilisation.
La toilette sèche à incineration Cinderella Comfort est conçue pour incinérer uniquement le papier de
toilette, les tampons, l'urine et les excréments humains.
L'utilisation de la Cinderella Comfort pour incinérer autre chose constituerait une mauvaise utilisation
et invaliderait votre garantie. Une mauvaise utilisation peut également endommager la toilette ou votre
propriété et pourrait vous nuire ou nuire à votre entourage.
AVERTISSEMENT : N'utilisez pas la Cinderella
Comfort avant d'avoir lu attentivement et compris
toutes les instructions et consignes de sécurité
de ce manuel. Gardez ce manuel et consultez-le
fréquemment pour assurer un fonctionnement
sûr en continu et pour expliquer son
fonctionnement de la toilette aux autres
utilisateurs.
Fiche technique
Hauteur de siège 540 mm
Hauteur 600 mm
Largeur 390 mm
Profondeur 590 mm
Poids 34 kg
Capacité 3–4 utilisations/ heure
Tuyau de ventilation, plastique Ø110 mm
Ventilateur 12 VCC, (bruit : 51 dB)
Tension 220–240 VCA, 10 amps
Consommation d'électricité (incinération) : Max. 2000 W
LIRE ATTENTIVEMENT TOUTES LES CONSIGNES
Pour éviter les risques d'électrocution :
1. Veillez toujours à débrancher votre toilette Cinderella avant toute intervention électrique.
2. N'utilisez pas la toilette si le câble est endommagé ou si vous soupçonnez un mauvais fonctionnement électri-
que.
Pour éviter les risques de brûlures :
1. Attendez que la toilette soit complètement refroidie avant de retirer la boîte à cendres.
2. Les jeunes enfants doivent être surveillés lorsqu'ils utilisent les toilettes sèches à incineration Cinderella.
3. N'installez pas la toilette dans une atmosphère explosive.
4. Pour éviter tout dommage ou blessure, ne brûlez jamais d'ordures ou de déchets dans les toilettes sèches à
incineration Cinderella.
Informations électriques
La Cinderella Comfort est conçue pour fonctionner sur un circuit de 220-240 VCA et au minimum de 10ampères. Cette toilette
est livrée avec une prise et un câble NEMA 6-15P de 15ampères.
Si votre fiche ne correspond pas à la prise, communiquez avec un électricien agréé pour l’installation. Pour de plus amples infor-
mations, veuillez vous reporter au manuel d'installation de la Cinderella Comfort.
INFORMATION IMPORTANTE :
N'utilisez pas de rallonge avec cet
appareil.
PRISE 15 AMPÈRES-250 VOLTS (NEMA 6-15P)
INFORMATION IMPORTANTE : Lors de l'installation de cette toilette, veillez à respecter toutes les réglementations
relatives au code électrique national. N'oubliez pas de respecter les éventuels codes ou décrets nationaux,
régionaux ou municipaux.

20
Fonctionnement de la Cinderella Comfort
La Cinderella Comfort établit une nouvelle référence de confort et de commodité pour les toilettes sèches à incineration.
Ceci est principalement dû à son nouveau système de circulation d'air innovant qui prélève à l'extérieur tout l'air nécessaire à
l’incineration et n'impacter donc pas la pression et la température de l'air ambiant.
L'utilisation de la toilette est simple et normale, la seule étape supplémentaire étant l'insertion d'un sac papier dans la
cuvette avant chaque utilisation. Ce sacs papier permet de garder la cuvette sans eau, propre et inodore. Après chaque
utilisation, d'une simple pression d'une touche, tous les déchets sont évacués de la cuvette vers une chambre d’incineration où
ils sont incinérés en toute sécurité à haute température et transformés en une quantité minime de cendres. Durant cette
incinération, le système de circulation d'air fournit l'oxygène nécessaire à une bonne incineration et élimine l'excès de chaleur
rapidement et sûrement, via la conduite d'évacuation. Toutes les fumées et vapeurs sont traitées dans un catalyseur en platine
activé par la chaleur, afin de réduire les émissions et d’éliminer les odeurs en excès. Grâce au design innovant de la Cinderella
Comfort, tout l'air nécessaire vient de l'extérieur, la toilette n'a donc aucunement besoin de prélever l'oxygène de la pièce.
L'incinération s'effectue en arrière-plan et s'arrête automatiquement lorsque la toilette doit être utilisée. Même lors de son
utilisation, les utilisateurs ne sont jamais exposés à la chambre d’incineration ou aux déchets partiellement incinérés.
De nombreux dispositifs de sécurité ont été mis en place pour garantir l'usage facile et propre de la toilette en toute sécurité.
Le système de ventilation unique de la Cinderella Comfort garantit que l’incineration n'a aucun impact sur la température ambi-
ante et permet de continuer d'utiliser d'autres appareils ayant besoin d'air pour fonctionner, par exemple des ventilateurs.
Cuvette pour la mise
en place du sacs
papier
Élément de
chauffage
Boîte à cendres
Ventilateur
Catalyseur le tuyau
d’échappement du
catalyseur
Aspiration d'air
Expulsion d'air
Orifice de vidange
Bouchon inférieur
du coude
Le tuyau d’échappement
du catalyseur