Cinderella Comfort User manual

CINDERELLA COMFORT
Product manual
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Document number: D000762
Revision number: 03
Cinderella Comfort Product Manual | 01.06.2022

2
CONTENTS
1. GENERAL SECTION 3
1.1 INTRODUCTION 3
1.2 APPLICATION ACCORDING TO REGULATIONS 3
1.3 OPERATING INSTRUCTIONS GUIDE 3
1.4 LIMITATION OF LIABILITY 3
1.5 LISTINGS AND CERTIFICATIONS 3
1.6 ENVIRONMENTAL REQUIREMENTS 3
1.7 GENERAL SAFETY INSTRUCTIONS 4
1.8 APPLIANCE RATING PLATE 5
1.9 CINDERELLA ONLINE 5
2. INSTALLATION SECTION 6
2.1 UNPACKING THE TOILET AND ACCESSORIES 6
2.2 MEASUREMENT SPECIFICATIONS CINDERELLA COMFORT 6
2.3 ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET 7
2.4 INSTALLATION SPECIFICATION 8
2.4.1 SPECIFICATIONS PARTS AND MATERIALS 8
2.51 INSTALLING THE CINDERELLA INCINERATING TOILET 8
2.5.1 INSTALLING THE OUTLET PIPES 9
2.5.2 INSTALLING THE HORIZONTAL INLET PIPE 10
2.5.3 INSTALLING THE ORIGINAL CINDERELLA FLUE TERMINAL CAP 11
2.6 ELECTRICAL SPECIFICATIONS AND REQUIREMENTS 11
2.7 CHECKLIST TO VERIFY THE COMPLETE INSTALLATION 12
2.8 PERFORMANCE TEST TO VERIFY THE SYSTEM FUNCTIONALITY 12
3. USER SECTION 13
3.1 INTENDED USE AND HANDLING 13
3.2 GENERAL SAFETY 13
3.3 SAFE OPERATIONS 13
3.4 CINDERELLA COMFORT SAFETY FEATURES 13
3.5 IMPORTANT USER INFORMATION 14
3.6 THE CONTROL PANEL 15
3.7 USING THE CINDERELLA COMFORT TOILET 16
3.8 OPERATING THE FRONT COVER AND ASH CONTAINER 17
4. GENERAL MAINTENANCE INSTRUCTIONS 18
4.1 END PRODUCT CHARACTERISTICS 18
4.2 CUSTOMER MAINTENANCE 19
4.2.1 EMPTYING AND CLEANING THE ASH CONTAINER 19
4.2.2 STEAM-CLEANING THE CATALYTIC CONVERTER 19
4.2.3 CLEANING THE BOWL 20
4.2.4 INSPECTING THE CATALYTIC CONVERTER 21
4.2.5 CLEANING THE APPLIANCE FLUE TERMINAL 21
4.2.6 RINSING THE CATALYTIC CONVERTER WITH HOT WATER 22
5.0 TROUBLESHOOTING AND FAQ 23
5.1 TROUBLESHOOTING TABLE 24
6. REPAIRS AND SPARE PARTS 25
6.1 SPARE PARTS LIST 25
6.2 WIRE DIAGRAM 26
7. WARRANTY 27

ENGLISH
3
1. GENERAL SECTION
1.1 INTRODUCTION
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the
functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear or odours and
will void the warranty. When installing the appliance, the technical and administrative regulations in which the
country it is installed must be adhered to.
1.2 APPLICATION ACCORDING TO REGULATIONS
This appliance is designed to incinerate bodily waste products and small sanitary products such as tampons and
non-alcoholic baby or face wipes.
1.3 OPERATING INSTRUCTIONS GUIDE
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place so you can refer to them when required. If you pass on the product to someone else, hand over this
instruction manual along with it.
These instructions provide you with the necessary guidance for proper installation, handling and maintenance
of the product. It is important that both the installer and the user familiarize themselves with the instructions
given in this manual. The manual also contains information on professional maintenance and any necessary
information for service and repairs.
1.4 LIMITATION OF LIABILITY
The manufacturer accepts no liability for damage in the following cases:
• Faulty installation
• Damage to the product resulting from incorrect connection voltage
• Alterations to the product without express permission from the manufacturer
• Use for purposes other than those described in the operating manual
• Non-observation of the operating and maintenance instructions
• Application not in accordance with the regulations or provisions
• Use of non-original bowl liners and spare parts
1.5 LISTINGS AND CERTIFICATIONS
The Cinderella Comfort has been extensively tested by NEMKO in accordance with the European standard for
electrical safety and electromagnetic compatibility.
1.6 ENVIRONMENTAL REQUIREMENTS
• Ambient temperature range: -20–40°C
• Operating altitude: Tested to 2,500 m
CAUTION!
When the Cinderella toilet is installed, minimum clearance to combustible construction must
be: 50mm from sides, 50mm from rear

4
DANGER!
Safety instruction: Failure to observe this instruction could cause fatal or serious injury.
WARNING!
Safety instruction: Failure to observe this instruction could lead to injury.
CAUTION!
Failure to observe this instruction could cause material damage and impair the function
of the product.
NOTE!
Supplementary information for operating the product.
DANGER!
• Do not spray aerosols in the vicinity of this appliance while it is in operation.
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• Do not place articles on or against this appliance.
• Do not modify this appliance.
DANGER!
• Do not operate the incinerating toilet if it is visibly damaged.
• If the power cable for this toilet is damaged, it must be replaced by the manufacturer,
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serious hazards.
• Only operate the toilet with the voltage shown on the type plate on the back of the toilet.
WARNING!
• Danger of crushing! Do not place your hand on the hinge or underneath the toilet seat
while open, as there is no soft-close function on the lid and seat.
• Do not empty the ash container when hot.
• Before activating, ensure that the power supply line and plug are dry.
CAUTION!
• During transport, only hold the toilet by the toilet shell. Never hold the toilet by the
power cord, front cover, lid or seat or exhaust outlet.
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can circulate.
1.7 GENERAL SAFETY INSTRUCTIONS

ENGLISH
5
REGISTER WITH “MY CINDERELLA”
When you register your toilet in “My Cinderella”, you will receive relevant information about our products and
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registered toilets will be in our manufacturer database.
Online Troubleshooter
A complete guideline to your toilet, providing useful advice and user improvements, enabling you to solve the
most common issues on your own, without having to call for assistance.
Easy access to information
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manuals, service manuals and a Disassembly of Waste Electrical and Electronic Equipment (WEEE) manual.
Service and spare parts
Select country of origin and receive a list of local dealers where you can obtain service and spare parts.
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MANUFACTURER
CINDERELLA ECO GROUP AS
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For sales and support call [phone]
or visit our web www.cinderellaeco.com
CINDERELLA COMFORT
MODEL: EM01CS02 - EU
SERIAL:
VOLTAGE........................................ 220-240 V AC 50-60Hz
CURRENT ....................................... 9 A
HEATING ELEMENT:...................... 2000W
EL MOTOR: .................................... 12 V DC
BATTERY: ....................................... 12 V DC 2,6 Ah
FAN BLOWER................................. 12 V DC
CAPACITY....................................... 4 VISITS PR. HOUR
CIRCUIT BOARD............................. E5
YEAR OF MANUFACTURING......... 2022
DESIGNED FOR STATIONARY STRUCTURES
1.8 APPLIANCE RATING PLATE
The appliance rating plate can be found on the back plate of the incineration toilet. From this plate you can read
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you contact the customer service centre or when ordering spare parts.
1.9 CINDERELLA ONLINE