Cinderella Comfort User manual

CINDERELLA COMFORT
Product manual
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Document number: D000762
Revision number: 03
Cinderella Comfort Product Manual | 01.06.2022

2
CONTENTS
1. GENERAL SECTION 3
1.1 INTRODUCTION 3
1.2 APPLICATION ACCORDING TO REGULATIONS 3
1.3 OPERATING INSTRUCTIONS GUIDE 3
1.4 LIMITATION OF LIABILITY 3
1.5 LISTINGS AND CERTIFICATIONS 3
1.6 ENVIRONMENTAL REQUIREMENTS 3
1.7 GENERAL SAFETY INSTRUCTIONS 4
1.8 APPLIANCE RATING PLATE 5
1.9 CINDERELLA ONLINE 5
2. INSTALLATION SECTION 6
2.1 UNPACKING THE TOILET AND ACCESSORIES 6
2.2 MEASUREMENT SPECIFICATIONS CINDERELLA COMFORT 6
2.3 ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET 7
2.4 INSTALLATION SPECIFICATION 8
2.4.1 SPECIFICATIONS PARTS AND MATERIALS 8
2.51 INSTALLING THE CINDERELLA INCINERATING TOILET 8
2.5.1 INSTALLING THE OUTLET PIPES 9
2.5.2 INSTALLING THE HORIZONTAL INLET PIPE 10
2.5.3 INSTALLING THE ORIGINAL CINDERELLA FLUE TERMINAL CAP 11
2.6 ELECTRICAL SPECIFICATIONS AND REQUIREMENTS 11
2.7 CHECKLIST TO VERIFY THE COMPLETE INSTALLATION 12
2.8 PERFORMANCE TEST TO VERIFY THE SYSTEM FUNCTIONALITY 12
3. USER SECTION 13
3.1 INTENDED USE AND HANDLING 13
3.2 GENERAL SAFETY 13
3.3 SAFE OPERATIONS 13
3.4 CINDERELLA COMFORT SAFETY FEATURES 13
3.5 IMPORTANT USER INFORMATION 14
3.6 THE CONTROL PANEL 15
3.7 USING THE CINDERELLA COMFORT TOILET 16
3.8 OPERATING THE FRONT COVER AND ASH CONTAINER 17
4. GENERAL MAINTENANCE INSTRUCTIONS 18
4.1 END PRODUCT CHARACTERISTICS 18
4.2 CUSTOMER MAINTENANCE 19
4.2.1 EMPTYING AND CLEANING THE ASH CONTAINER 19
4.2.2 STEAM-CLEANING THE CATALYTIC CONVERTER 19
4.2.3 CLEANING THE BOWL 20
4.2.4 INSPECTING THE CATALYTIC CONVERTER 21
4.2.5 CLEANING THE APPLIANCE FLUE TERMINAL 21
4.2.6 RINSING THE CATALYTIC CONVERTER WITH HOT WATER 22
5.0 TROUBLESHOOTING AND FAQ 23
5.1 TROUBLESHOOTING TABLE 24
6. REPAIRS AND SPARE PARTS 25
6.1 SPARE PARTS LIST 25
6.2 WIRE DIAGRAM 26
7. WARRANTY 27

ENGLISH
3
1. GENERAL SECTION
1.1 INTRODUCTION
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the
functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear or odours and
will void the warranty. When installing the appliance, the technical and administrative regulations in which the
country it is installed must be adhered to.
1.2 APPLICATION ACCORDING TO REGULATIONS
This appliance is designed to incinerate bodily waste products and small sanitary products such as tampons and
non-alcoholic baby or face wipes.
1.3 OPERATING INSTRUCTIONS GUIDE
3OHDVHUHDGWKLVLQVWUXFWLRQPDQXDOFDUHIXOO\EHIRUHLQVWDOODWLRQDQGȴUVWXVH6WRUHWKHVHLQVWUXFWLRQVLQDVDIH
place so you can refer to them when required. If you pass on the product to someone else, hand over this
instruction manual along with it.
These instructions provide you with the necessary guidance for proper installation, handling and maintenance
of the product. It is important that both the installer and the user familiarize themselves with the instructions
given in this manual. The manual also contains information on professional maintenance and any necessary
information for service and repairs.
1.4 LIMITATION OF LIABILITY
The manufacturer accepts no liability for damage in the following cases:
• Faulty installation
• Damage to the product resulting from incorrect connection voltage
• Alterations to the product without express permission from the manufacturer
• Use for purposes other than those described in the operating manual
• Non-observation of the operating and maintenance instructions
• Application not in accordance with the regulations or provisions
• Use of non-original bowl liners and spare parts
1.5 LISTINGS AND CERTIFICATIONS
The Cinderella Comfort has been extensively tested by NEMKO in accordance with the European standard for
electrical safety and electromagnetic compatibility.
1.6 ENVIRONMENTAL REQUIREMENTS
• Ambient temperature range: -20–40°C
• Operating altitude: Tested to 2,500 m
CAUTION!
When the Cinderella toilet is installed, minimum clearance to combustible construction must
be: 50mm from sides, 50mm from rear

4
DANGER!
Safety instruction: Failure to observe this instruction could cause fatal or serious injury.
WARNING!
Safety instruction: Failure to observe this instruction could lead to injury.
CAUTION!
Failure to observe this instruction could cause material damage and impair the function
of the product.
NOTE!
Supplementary information for operating the product.
DANGER!
• Do not spray aerosols in the vicinity of this appliance while it is in operation.
• 'RQRWXVHRUVWRUHȵDPPDEOHPDWHULDOVLQRUQHDUWKLVDSSOLDQFH
• Do not place articles on or against this appliance.
• Do not modify this appliance.
DANGER!
• Do not operate the incinerating toilet if it is visibly damaged.
• If the power cable for this toilet is damaged, it must be replaced by the manufacturer,
FXVWRPHUVHUYLFHRUDVLPLODUO\TXDOLȴHGSHUVRQLQRUGHUWRSUHYHQWVDIHW\KD]DUGV
• 7KLVWRLOHWPD\RQO\EHUHSDLUHGE\TXDOLȴHGSHUVRQQHOΖQDGHTXDWHUHSDLUVPD\FDXVH
serious hazards.
• Only operate the toilet with the voltage shown on the type plate on the back of the toilet.
WARNING!
• Danger of crushing! Do not place your hand on the hinge or underneath the toilet seat
while open, as there is no soft-close function on the lid and seat.
• Do not empty the ash container when hot.
• Before activating, ensure that the power supply line and plug are dry.
CAUTION!
• During transport, only hold the toilet by the toilet shell. Never hold the toilet by the
power cord, front cover, lid or seat or exhaust outlet.
• 'DQJHURIRYHUKHDWLQJ$OZD\VHQVXUHVXɝFLHQWYHQWLODWLRQVRWKDWWKHKHDWDQG
HPLVVLRQVJHQHUDWHGGXULQJLQFLQHUDWLRQFDQGLVVLSDWHIURPWKHȵXHSLSH(QVXUH
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can circulate.
1.7 GENERAL SAFETY INSTRUCTIONS

ENGLISH
5
REGISTER WITH “MY CINDERELLA”
When you register your toilet in “My Cinderella”, you will receive relevant information about our products and
DYDLODEOHVXSSRUWV\VWHPVDVZHOODVVSHFLDOR΍HUVVSHFLȴFDOO\WDLORUHGWR\RXUWRLOHWPRGHOΖQWKHHYHQWRIWKHIW
registered toilets will be in our manufacturer database.
Online Troubleshooter
A complete guideline to your toilet, providing useful advice and user improvements, enabling you to solve the
most common issues on your own, without having to call for assistance.
Easy access to information
<RXFDQGRZQORDGSURGXFWGRFXPHQWDWLRQIURPRXURQOLQHGRFXPHQWDWLRQFHQWUHZKHUH\RXZLOOȴQGSURGXFW
manuals, service manuals and a Disassembly of Waste Electrical and Electronic Equipment (WEEE) manual.
Service and spare parts
Select country of origin and receive a list of local dealers where you can obtain service and spare parts.
$SSOLDQFH6SHFL΋FDWLRQV
MANUFACTURER
CINDERELLA ECO GROUP AS
6MºYLNYHJHQ0LGVXQG125:$<
For sales and support call [phone]
or visit our web www.cinderellaeco.com
CINDERELLA COMFORT
MODEL: EM01CS02 - EU
SERIAL:
VOLTAGE........................................ 220-240 V AC 50-60Hz
CURRENT ....................................... 9 A
HEATING ELEMENT:...................... 2000W
EL MOTOR: .................................... 12 V DC
BATTERY: ....................................... 12 V DC 2,6 Ah
FAN BLOWER................................. 12 V DC
CAPACITY....................................... 4 VISITS PR. HOUR
CIRCUIT BOARD............................. E5
YEAR OF MANUFACTURING......... 2022
DESIGNED FOR STATIONARY STRUCTURES
1.8 APPLIANCE RATING PLATE
The appliance rating plate can be found on the back plate of the incineration toilet. From this plate you can read
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you contact the customer service centre or when ordering spare parts.
1.9 CINDERELLA ONLINE

6
INCLUDED ITEMS QTY
Cinderella Comfort 1
Bowl liners 100
Product manual 1
Height 600 mm
Seated height 540 mm
Width 390 mm
Depth 590 mm
Height center outlet 415 mm
Height center inlet 155 mm
2.2 MEASUREMENT SPECIFICATIONS
389
600
618
588
415
155
2. INSTALLATION SECTION
2.1 UNPACKING YOUR CINDERELLA INCINERATING TOILET
NOTE!
When unpacking the Cinderella toilet, use the
SUHȴ[HGVWULSRQWKHERWWRPRIWKHER[5HOHDVH
the strip all around the box and lift up the box.

ENGLISH
7
1
2
1
3
2
5
6
9
4
CINDERELLA ORIGINAL INSTALLATION KIT QTY
1Storm Collar 1
2Wall mount rod 3
3Support clamp 3
4Elbow, 87° w/drain 1
5 Flue Terminal Cap 1
6Threaded rod, 30 mm 3
CINDERELLA ORIGINAL INSTALLATION KIT QTY
10DOH)HPDOHPPȵXHSLSH 5
20DOH0DOHPPȵXHSLSH 2
2.3 ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET
Cinderella Original Insulation Kit Arctic: Cinderella has invented a specially designed insulation kit that gives
you an added advantage when installed in cold environments. This kit is specially designed for the Cinderella
Incineration Toilet and adds a layer of insulation inside the toilet shell which restricts the accumulation of water
and ice on your appliance. This eliminates wear on your product and its interior. Ask your dealer or visit our
homepage www.cinderellaeco.com for further information.
Cinderella Original Installation Kit: We strongly recommend the use of the “Cinderella Original Installation Kit”
when installing you appliance. This complete set includes necessary parts for an ideal installation, optimizing
the incinerating process and functionality of your toilet. The installation kit includes two separate boxes. Box
no. 1 includes 7 x 110mm UV stabilized PP quality pipes - for installing the inlet and outlet ventilation. Box no.
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contains a storm collar for the inlet air, as well as pipes and clamps to support the installation of the pipes.
NOTE!
• This manual will further explain and demonstrate how to optimally install your toilet,
based on the parts included in the Original Cinderella Installation Kit. Should you desire
to install your Cinderella appliance with other than our original pipes and parts, be sure
WKDWWKH\FRPSO\ZLWKWKHVSHFLȴFDWLRQVGHVFULEHGXQGHUVHFWLRQȊSDUWVDQG
PDWHULDOVSHFLȴFDWLRQVȋ
• In order to guarantee your Cinderella Incineration Toilet functions properly, It is
essential to ensure proper ventilation in accordance with the guidelines in this
PDQXDOΖQVWDOODWLRQVGHYLDWLQJIURPWKHPDQXIDFWXUHVSHFLȴFDWLRQVRUWKHXVHRI
non-authorized parts in the installation of the appliance will cause malfunction, wear
or odors and will void the warranty.

8
2.4 INSTALLATION SPECIFICATIONS
2.4.1 SPECIFICATIONS PARTS AND MATERIALS
ITEM SPECIFICATIONS
Ventilation pipes Cinderella Comfort is required to be installed with 110 mm pipes with a smooth
inner surface and a minimum inner diameter of 102 mm. The pipe material must
EHVSHFLȴHGIRUWHPSHUDWXUHVRYHUr&DQGSUHIHUDEO\RID33RU&39&W\SH We
strongly recommend using the Original Cinderella PP- quality pipes.
Elbow (Outlet air) Cinderella Comfort is required to be installed with a smooth curved elbow that
PLQLPL]HVWKHUHVWULFWLRQRIWKHDLUȵRZ:HVWURQJO\UHFRPPHQGXVLQJWKH2ULJLQDO
Cinderella Elbow 87° w/ drain.
Flue Terminal Cap &LQGHUHOOD&RPIRUWLVUHTXLUHGWREHLQVWDOOHGZLWKDȵXHWHUPLQDOFDSWKDWSUHYHQWV
LQWUXVLRQRIUDLQZDWHUDQGWKDWKDVDPLQLPXPUHVWULFWLRQRIWKHDLUȵRZ:LQG
fans or similar is not to be used when venting the Cinderella Incinerating Toilet. We
strongly recommend using the Original Cinderella Flue Terminal Cap.
2.5 INSTALLING THE CINDERELLA INCINERATING TOILET
It is essential to ensure proper ventilation in accordance with the guidelines in this manual to guarantee the
functionality of your new Cinderella toilet. Improper installation may cause malfunction, wear or odors and will
void the warranty. Read each section carefully before starting the installation of the toilet. Always make sure that
the work is carried out by professionals in accordance with local regulations.
WARNING!
Before cutting any holes, always check that you will not cut any electrical wiring or water
pipes.
NOTE!
• The inside of the ventilation pipe must be smooth and not embossed or grooved.
• 1HYHUXVHDPHVKQHWLQWKHYHQWLODWLRQSLSHDVWKLVPLJKWUHVWULFWWKHDLUȵRZ
in the system.
• The elbow must be accessible when installed, so that the drainage pipe can be rinsed,
and the outlet pipe cleaned.
• &LQGHUHOOD&RPIRUWLVSURYHGIRUXVHLQEDWKURRPVZHWURRPVΖ3FODVVLȴHGEXW
water must not be splashed over the external parts of the toilet.
• 7KHWRLOHWPXVWEHSODFHGRQDȴUPDQGOHYHOEDVHDQG\RXU&LQGHUHOODDSSOLDQFHPD\
EHLQVWDOOHGRQDKHDWHGȵRRU
CAUTION!
• Upon installation of the appliance, the technical and administrative regulations of the
country in which the toilet is installed must be adhered to. We recommend that you
contact your local dealer for planning and installing your Cinderella toilet.
• Never use 90° bends in addition to the elbow.
• If the pipe perforates the roof surface, ensure that it is in compliance with
building regulations.
• 'RQRWXVHDQ\ȵH[LEOHGXFWVRUSLSHVZKHQLQVWDOOLQJWKH&LQGHUHOODWRLOHW
• Never connect more than one appliance to the vent.
• The elbow must be accessible when installed, so as to be able to rinse the drainage pipe
and clean the outlet pipe regularly,

ENGLISH
9
DIAMETER VENT PIPE OUTLET DIRECTION REFERENCE BENDS MAXIMUM PIPE LENGTH
110mm +RUL]RQWDOȵXHSLSH C (Not allowed) 1.0m
110mm 9HUWLFDOȵXHSLSH A None 6.0m
110mm 9HUWLFDOȵXHSLSH B 2 x 45° bends 5.0m
2.5.1 INSTALLING THE OUTLET PIPES
415
Max A
C
415
Max A
415
Max B
C
415 mm
Ø 111mm
155mm
40 mm
35 mm
NOTE!
The center of
the appliance
ȵXHWHUPLQDOLV
415 mm from
WKHȵRRUOHYHO
280
NOTE!
When adjusting the pipe length, please notice
that the pipe will enter 35 mm into the appliance
ȵXHWHUPLQDODQGZLOOKDYHWREHFDOFXODWHGLQWR
the planning of your installation.
NOTE!
When installing the pipe vertically, straight up
from the appliance, please notice that the
minimum distance from the wall must be
280mm.
NOTE!
The Original Cinderella Installation Kit includes
5 x 1066 mm pipes to be used on the outlet
installation, the pipes are delivered with socket
and gasket for simple installation. When
installing the pipe on the outer wall, you will have
to enter the pipe from the external to the inside.

10
Ø 111mm
155mm
OUTER DIAMETER
INLET PIPE
INNER DIAMETER
INLET PIPE
INLET
DIRECTION
BENDS MAXIMUM
PIPE LENGTH
110mm 102mm Horizontal None 500mm
2.5.2 INSTALLING THE HORIZONTAL INLET PIPE
It is important to ensure that the toilet has enough access to fresh air, and we therefore always recommend
installing the Cinderella Comfort with designated inlet air connection. Supplying fresh air from the outside and
into the appliance is essential for cooling, circulation and the supply of oxygen to the incineration process. If the
WRLOHWKDVUHVWULFWHGDFFHVVWRDLUR[\JHQ\RXZLOOH[SHULHQFHSRRULQFLQHUDWLRQUHGXFHGHɝFLHQF\DQGSRVVLEO\
overheating of the appliance. Poor incineration over time will wear on the product and void your warranty.
400 mm
600 mm
!
40 mm
35 mm
NOTE!
• The pipe must always be installed vertically above the
roof and extend at least 600 mm above the roof surface.
If the outlet air pipe is to be enclosed (e.g. using metal
siding), make sure that the end of the pipe extends at
least 400 mm above the enclosure.
• If installed where snow is likely to accumulate it might
be necessary to extend the pipe further, and to secure
accordingly.
NOTE!
• The center hight for the inlet air terminal is
PPIURPWKHȵRRUOHYHO
• The Original Cinderella Installation kit in-
cludes 2 x 500 mm pipes to be utilized for the
LQOHWDLUDQGYHQWLODWLRQDQGȵXHWHUPLQDOFDS
$GMXVWWKHOHQJWKRILQOHWWRȴWKHLQVWDOODWLRQ
please notice that the pipe will enter 40 mm
into the inlet terminal on the appliance.
NOTE!
When mounting the storm collar on the external
ZDOOPDNHVXUHWKDWWKHSLSHLVLQVWDOOHGȵXVK
with the storm bottom of the storm collar.
Misplacement can lead to restricted air circulation
WKDWFDXVHSRRULQFLQHUDWLRQUHGXFHGHɝFLHQF\
and possibly overheating of the appliance.
NOTE!
Cinderella supplies a specially designed
ȊVLSKRQȋWKDWȴWVRQWRWKHHOERZSURYLGHGLQ
the installation kit, this item can be purchased
as an accessory from any Cinderella dealer. If
installation is done from the interior, you will
need to connect the siphon to the elbow-piece to
prevent condensation and rainwater to drain onto
WKHȵRRU)DLOXUHWRFROOHFWWKHFRQGHQVDWLRQDQG
emptying it regularly, may result in damage to the
ȵRRU

ENGLISH
11
Power requirements INPUT CURRENT FUSE
220V-240V AC 9 A 10 A
Power consumption STANDBY MODE INCINERATING MODE
0.5 W 2000 W
Connection polarity CABLE CROSS SECTION CABLE LENGTH PLUG TYPE
1,5 mm² 2,3 m Type F Schuko CEE 7
2.6 ELECTRICAL SPECIFICATIONS AND REQUIREMENTS
WARNING!
• This appliance must be installed in accordance with National Electrical Codes, as well
as all state, municipal and local codes.
• The correct voltage, frequency and amperage must be supplied to the appliance from
a dedicated, grounded circuit which is protected by a properly sized circuit breaker.
• The proper voltage, frequency and amperage are listed in this manual and on the
product rating plate on the back of the toilet.
DANGER!
• The connection cable must be laid in such a way that it does not come into contact with
sharp edges.
• Changes to the internal electrical installation or the connection cable must be performed
E\DSURIHVVLRQDOWUDGHVPDQRUDVLPLODUO\TXDOLȴHGSHUVRQLQRUGHUWRSUHYHQWVDIHW\
hazards.
• Power converters are not recommended for use with your Cinderella product. Cinderella
comfort has a maximum power consumption level of 2000W, which may be sustained
over periods exceeding an hour at a time. Power converters with a “peak consumption”
level of 2000W may be unable to maintain this power output and become overloaded,
damaged or unsafe if used with your Cinderella Comfort.
2.5.3 INSTALLING THE ORIGINAL CINDERELLA FLUE TERMINAL CAP
Min 10 mm
2x
NOTE!
The toilet is delivered with a 16 Amp, 250Volt,
2 Pole 3Wire Grounding Type F schuko CEE 7/7 plug.
7RVXSSO\VXɝFLHQWSRZHUWRWKHXQLWDVGHOLYHUHG
it will require a dedicated grounded circuit, with at
least 10 amps of available power at 230 V AC.
NOTE!
7KH&LQGHUHOOD2ULJLQDOLQVWDOODWLRQ.LWLQFOXGHVDȵXHWHUPLQDOFDSWKDWLVGHVLJQHGIRU
RSWLPDOȵRZDQGLQFUHDVHGSURGXFWHɝFLHQF\7KLVFDSFRQVLVWVRIWZRSDUWVZKHUHWKH
EDVHVHFWLRQFDQEHȴ[HGWRWKHSLSHVZLWKVWDLQOHVVVFUHZVRUJOXHWKLVIRUHDV\FRQQHFWLRQ
and removal for maintenance of the ventilation pipes. Use the 500 mm pipe included in the
Cinderella installation kit as the last section of the ventilation pipe, this will utilize the con-
QHFWLRQRIWKHȵXHWHUPLQDOFDS

12
CONTROL ITEMS CONFORMANCE
The connected voltage is in accordance with the appliance rating plate
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- Safe draining “siphon” is installed where condensation is likely to accumulate
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2.7 CHECKLIST TO VERIFY COMPLETE INSTALLATION
2.8 PERFORMANCE TEST TO VERIFY SYSTEM FUNCTIONALITY
When the “Start” button is pressed, the incineration cycle will be activated. The estimated incineration time for
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and the complete test should be completed without any fault indications or system interruptions. The toilet will
have to cool down to the point that the fan has stopped before the ash container can be removed. The cooling
phase can take from 60 – 90 minutes, depending on the ambient cooling temperature.
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1 meter
1,2 liter
2
13
564
WARNING!
The ash container will get very hot while incinerating. Do not remove the ash container until
the toilet has cooled completely and the fan has stopped.
60-80 Minutes

ENGLISH
13
3. USER SECTION
3.1 INTENDED USE AND HANDLING
The Cinderella Comfort toilet is intended for indoor installation and use in leisure homes such as cabins, second
homes, outhouses, site welfare units, boathouses and pool houses. The toilet is solely designed to incinerate
bodily waste products and small sanitary products such as tampons, sanitary pads and non-alcoholic baby, face
and cleaning wipes. Using the Cinderella Comfort to incinerate other items constitutes misuse and will void your
warranty.
Do not put the following items into the toilet:
3.4 CINDERELLA COMFORT SAFETY FEATURES
• The incineration process is inactive while the toilet lid is open. The incineration will not start until the seat and
lid are closed.
• The hatch to the incineration chamber CANNOT remain open while the toilet is still hot (e.g. during cleaning).
This is only possible when the toilet has cooled down and the fan has stopped.
• Should a ventilation problem arise and the internal temperature of the toilet increases to more than 105 °C,
incineration will be interrupted and an error message and code is displayed. This situation requires a manual
reset to ensure the ventilation issue is addressed before the toilet can be used again.
• If the ash container is improperly positioned after emptying, incineration will not start and a warning light
and message will be displayed.
• If the combustion chamber hatch mechanism gets jammed or is prevented from closing properly,
incineration will not start and an error message will be displayed.
• The Cinderella Incinerating toilet’s smart software monitors the temperature while incineration is taking
place. If any deviations from the normal temperature range are detected, this will immediately result in the
incineration stopping and a error message will be displayed.
3.2 GENERAL SAFETY
3.3 SAFE OPERATIONS
• Excessive amounts of paper of
any kind
• Chlorine based cleaning agents
• Alcoholic cleaning wipes
• Newspaper
• Paper towels
• Flammable liquids or materials
• Cigarette lighters
• Cigarettes or cigars
• Petrol
• Alcoholic drinks or liquors
• Alcohol or rubbing alcohol
• Nail polish remover
• /LJKWHUȵXLG
• Lamp oil / kerosene
• Aerosol containers
• Glass or plastic bottles or
containers etc.
DANGER!
• Do not operate the incineration toilet if it is visibly damaged.
• If the connection cable for the toilet is damaged, it must be replaced by the
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safety hazards.
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repairs can result in considerable danger or damage to the toilet.
• Cleaning and user maintenance may not be carried out by unsupervised children.
• 'RQRWXVHDQ\H[SORVLYHVXEVWDQFHVRUȵDPPDEOHFOHDQLQJDJHQWVZKHQPDLQWDLQLQJ
the toilet.
WARNING!
• The ash container in the toilet will become very hot when the toilet is in use. Make sure
the safety cover is in place when the toilet is in use. Do not empty the ash container
until the toilet has cooled completely.
• The seat does not have a soft-close function, take care not to crush your hands or
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14
3.5 IMPORTANT USER INFORMATION
Capacity 4 uses per hour
The Cinderella Comfort toilet is designed to handle up to four visits per hour. To avoid overload,
more than four visits per hour is not recommended. Overloading the toilet with many visits in a
short period of time, without completing an incineration cycle, can result in odours and leakage, and
may damage the toilet.
Emptying Frequency
The total liquid capacity of the system’s waste container is 5 L. The ash container should be emptied
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the catalytic converter cleaner.
If your ash container has not been removed (by weekly emptying routines), your Cinderella Comfort
will display a message to empty the container after 90 incineration cycles, and will lock out further
visits if not emptied after 120 visits. We recommend that you empty the toilet as often as possible to
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Failing to empty the ash container when full may cause damage to the toilet and void your warranty.
Preparing your toilet for a lengthy period of non-use
In cases of longer periods of non-use, the waste must be incinerated, and the ash container
emptied.
Short period of increased use
Should the situation require an unusually high number of guests to use the toilet for a short period
of time, please follow these tips:
1. Empty the ash container completely before guests arrive.
2. Preheat the toilet before use by opening and closing the lid then pressing the Start button.
3. Ensure guests are instructed to use a bowl liner and press “Start” after every visit.
4. Check regularly to ensure the toilet lid is closed and the yellow incineration light is still lit.
5. You may need to run an extra incineration cycle or two before emptying the ash container to
ensure that the waste has been fully incinerated.
Long period
e
rio
d
1 hour
Empty
Max 4 visits
NOTE!
• Always remember to place a new liner in the toilet bowl before use, one liner per visit
• The toilet lid must always be closed when the toilet is not in use. Incineration will not
start or continue until the lid has been closed.
• The incineration cycle could take up to 180 minutes from the most recent visit.
• The fan will continue to run until incineration is completed and the internal
temperature of the toilet has returned to the normal range. The cooling phase can
exceed 120 minutes after incineration is completed, depending on the temperature of
the air provided for cooling.
• Your Cinderella toilet may be used at any point during the incineration or cooling
processes. Incineration is interrupted during use. Be sure to close the lid and press
‘‘Start’’ at the completion of each visit.

ENGLISH
15
3.6 THE CONTROL PANEL
The control panel is equipped with a combination of light, sound and display messages that will give the best
possible user experience. There are a number of light and sound combinations that will tell the user about the
status of the system. It is important that all users familiarize themselves thoroughly with these signals before
use. An overview of all the light and sound signals can be found in the troubleshooting table in section 5.1.
Selecting your language
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The current language will be displayed on the second line. Push the ”Select language” button repeatedly until
the desired language is displayed. The new language will automatically be saved a few seconds after you have
chosen your language, and the toilet will resume operation.
Emptying indicator
Your Cinderella Comfort will indicate when it is time to empty the ash container. The display will read ‘‘EMPTY THE
ASH CONTAINER” and you will hear three short beeps when the toilet lid is opened. If not emptied within a short
period of time, the toilet will lock down. At this point the yellow and red lights are constantly lit and the display
will read ‘‘TOILET LOCKED CONTAINER FULL”. You will hear three short beeps every ten seconds until the ash
container is emptied.
Language select button
Standby
Incineration mode
System interrupted
NOTE!
• A green light indicates that the toilet is connected to the power supply. When only the
green light is lit, the toilet is on standby and ready for use.
• A yellow light indicates an ongoing incineration process and will light constantly while
the toilet is in incineration mode
• A red light indicates interruption and will alert the user that the toilet is no longer
incinerating or on standby.

16
3.7 USING THE CINDERELLA COMFORT TOILET
1. Check that the green light on the
control panel is lit, indicating the
unit is powered and ready for use.
2. Lift the toilet lid and seat. A red
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fan starts.
3. Place a bowl liner in the bowl.
Use a new bowl liner for every visit.
4. Lower the seat. The toilet is
ready for use.
5. Use the toilet as usual. If little
waste is produced, it may be
helpful to pour some water into the
bowl to add weight.
6. Close the toilet lid.
7. Push the “Start” button to drop
the bowl liner and its contents
into the incineration chamber.
Incineration begins as soon as the
hatch is closed. The toilet is now
ready for the next user.
8. A constant yellow light will display during active incineration. The toilet
may be used at any point. This will temporarily interrupt incineration.
Incineration time may vary based on the number of visits and amount of
waste.
3
45 6
7
1 2
8

ENGLISH
17
3.8 OPERATING THE FRONT COVER AND ASH CONTAINER
1 2 3
4 5 6
WARNING!
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NOTE!
Please see the maintenance section for instructions regarding cleaning and emptying the
ash container.

18
4. GENERAL MAINTENANCE INSTRUCTIONS
This manual includes both customer maintenance and the maintenance to be performed by professionals
in accordance with the necessary expertise and authorizations.
A smooth-running air circulation system is critical to keep your toilet functioning properly. Particles generated
during the incineration process can clog the catalyst and exhaust pipe over time, and it is important to regularly
maintain these elements to ensure proper functionality.
In order to ensure optimal operation and extend the lifetime of your Cinderella Comfort appliance you will
need to set aside a little time for preventive maintenance. Good maintenance routines will give you lower
operating costs and cause less wear on the product. We strongly advise our customers to perform frequent
maintenance as follows:
1. Empty the toilet frequently. Do not base your use on the maximum limit of the appliance.
2. Always clean the ash container and insert when emptied (see section 4.2.1).
3. Always perform the steam cleaning after each box of bowl liners (500 uses), preferably after each
emptying and washing of the ash container. (see section 4.2.2).
4. Always observe the end result characteristics when emptying the toilet. Deviations in the end result
may indicate the need for maintenance or service (see section 4.1).
4.1 END PRODUCT CHARACTERISTICS
The residual waste, or “ashes”, will consist of pathological residue, salts and minerals, and will therefore
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unburned waste, the ashes should be a combination of white and dark shade of grey. If there are larger
deposits of black unburned waste, humidity or paper when emptying the toilet, please start an additional
incineration without inserting paper or water. When the incineration is completed, empty the ash
container and perform the maintenance procedures as instructed in this manual.
WARNING!
Before performing maintenance, always make sure that the toilet is not in incineration
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ENGLISH
19
CAUTION!
Do not use any sharp tools or objects when cleaning the ash container insert, as this will
damage the insert and reduce its service life.
NOTE!
• In order to preserve the functionality of your toilet in the best possible way, we
recommend that you carry out the “steam cleaning” procedure in accordance with
section 4.2.2 every time you empty and wash the insert. This will prevent the possible
accumulation of tar and unwanted deposits in the catalytic converter and toilet exhaust
system.
• When emptying the toilet, make sure that the grid power is connected. Emptying the
appliance without power will not enable the system to reset the use counter.
4.2.2 STEAM-CLEANING THE CATALYTIC CONVERTER
Recommended frequency: When emptying the ash container or at least every 500 uses. To perform steam
cleaning:
1. Ensure that the toilet is cold and the ash container has been emptied and cleaned (see section 4.2.1).
2. Remove the front cover and release the ash container
3. Pour approximately 1 L of clean water into the toilet insert
4.2 CUSTOMER MAINTENANCE
4.2.1 EMPTYING AND CLEANING THE ASH CONTAINER
15 minutes
1 2 3
4 5 6
7 8

20
12 3
45 6
1 2 3
4.2.3 CLEANING THE BOWL
Recommended frequency: as required for cleanliness and when emptying the ash container.
To clean the bowl:
1. Open the toilet lid.
2. Press and hold the Start button for three seconds to open the hatch to the washing position.
3. Use moist paper, water and a mild cleaning agent as required. Close the lid and start the incineration
NOTE!
Do not use the toilet during the maintenance procedure, as this will impair the function of
the cleaning. The toilet can be used when the toilet returns to standby mode.
DANGER!
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CAUTION!
Do not use chlorine-based cleaning agents to clean the bowl. Chlorine is extremely harmful
for the catalytic converter and if put into the toilet it may cause the catalyst to malfunction.
4. Insert the ash container carefully without spilling any water, and attach the front cover.
5. Press “Start” to begin an incineration cycle.
6. The water will start to boil and the steam will clean out any debris in the catalytic converter. This system
cleaning will normally take 60–80 minutes.
60-80 minutes