Cisco 7841 Product information sheet

To Place a call to an extension:
 Lift the handset and dial extension. or
 Press a line button and dial extension. or
 Press the SPEAKER button and extension.
To Place an outside call:
 Lift the handset and dial 8 plus the number. or
 Press a line button and dial 8 plus the number. or
 Press the SPEAKER button and dial 8 plus the number.
 Enter access code if required.
To Answer a call:
 Lift the handset. or
 Press the line button associated with the call. or
 Press the Answer soft key. or
 Press the SPEAKER button.
To End a call:
 Hang up the handset. or
 Press the SPEAKER button. or
 Press the EndCall soft key.
To place a call on Hold:
 During an active call, press the Hold soft key or button.
 To return to the call press the Resume soft key.
 If you have multiple calls on hold, press the NAVIGATION button to select the
desired call before you press Resume.
To Redial the most recently dialed number:
 Lift the handset and press the Redial soft key, or simply press the Redial soft
key to activate the speakerphone.
To Mute a call:
 Press the MUTE button. The MUTE button automatically lights, indicating that
the calling party cannot hear you.
 To turn off mute, press MUTE again (or lift the handset).
Call transfer:
 During a call press the Transfer soft key. This places the call on hold.
 Dial the number or office extension to which you want to transfer the call.
 When it rings on the other end, press Transfer again. Or, when the party answers,
announce the call and then press Transfer. If the answering party does not want
the call press End Call then press Resume to go back to the original caller.
 To transfer directly to voice mail press Transfer then *XXXX where XXXX is
the extension number and then press Transfer again.

To Park a call:
 During an active call, press the More soft key until you see the Park soft key.
 Press Park. The LCD screen displays the special call park number at which the
call is stored.
 Make a note of the call park number, then hang up. The call is parked at that
number, allowing you to retrieve it from another phone.
 To retrieve the parked call from any phone in the Cisco CallManager system, dial
the call park number at which the call is parked.
Call Pickup:
 Press the PickUp soft key. The call now rings on your phone.
 Select the Number to answer then press Answer and the call will go to your
phone
Forwarding Calls:
 Press the CFwdAll soft key. You should hear two beeps.
 Enter the number to which you want to forward all of your calls, exactly as you
would if you were placing a call to that number. (After you enter the number, an
animated phone icon with a flashing right arrow appears in the upper-right corner
of the LCD screen. The LCD screen also displays a message confirming the
number or extension to which your calls are being forwarded).
 To cancel call forwarding, press the CFwdAll soft key.
Placing a Conference Call:
 During a call, press the More soft key and then the Confrn soft key. Doing so
automatically activates a new line and puts the first party on hold.
 Place a call to another number or extension.
 When the call connects, press Confrn again to add the new party to the
conference call.
 Repeat these steps to add parties to the conference call.
To Access Voice Mail internally:
 To set up and access voice mail, first press your line button
 Then press the Messages button on your Cisco IP Phone (teachers should then
press the * key) and follow the voice instructions.
 The default PIN is 12345.
 Remember there is a difference between your voicemail ID and your PIN.
 The first time you access your voice mail you will be walked through setting
up your voice mail.
To Access Voice Mail externally:
 Call Your Buildings Main Number and Press *
 Enter your ID (Your 4 digit extension or assigned voicemail extension).
 Enter your PIN.

Cisco Unity Voice Mail Shortcuts and Info.
Accessing Cisco Unity
To Access Voice Mail
Internally:
 Press the Messages
button on your Cisco IP
Phone
 Enter your PIN (default
PIN for first time set up
is 12345)
To Access Voice Mail
Externally:
 Call your Buildings
Main number. When
you hear the recording
Press *.
 When prompted, enter
your ID (Your 5 digit
assigned extension)
followed by #.
 When prompted, enter
your
PIN
followed
by
#.
Main Menu and Shortcuts
Key Task
1 Hear new messages
2 Send a message
3 Review old messages
4 Change setup options
41 Change greetings
412 Turn on/off alternate
greeting
421 Change message
notification
423 Choose full or brief menus
431 Change phone password
432 Change recorded name
During Message Menu
While listening to a
message, press:
Key(s) Task
1 Restart message
2 Save
3 Delete
4 Slow playback
5 Change volume*
6 Fast playback
7 Rewind five seconds
8 Pause/Resume
9 Fast-forward five seconds
# Fast-forward to end
## Skip message, save as is
*Not available on some
systems.
Shortcuts for During
Message Menu
While listening to a message,
press:
Keys Task
#4 Reply
#42 Reply to all
#5 Forward message
#6 Save as new
#8 Deliver e-mail/fax to fax
machine*
#9 Play message properties
77 Rewind ten seconds
99 Fast-forward ten seconds
*Not available on some
systems.
After Message Menu
After listening to a message,
press:
Key(s) Task
1 Replay message
2 Save
3 Delete
4 Reply
42 Reply to all
44 Call the subscriber*
5 Forward message
6 Save as new
7 Rewind five seconds
8 Deliver e-mail/fax to fax
machine*
9 Play message properties
# Save as is
*Not available on some
systems.
Send Message Menu
After addressing and
recording, press:
Key(s) Task
# Send message
1 Mark urgent
2 Request return receipt
3 Mark private
5 Review recording
6 Rerecord
7 Add to recording
91 Add name
92 Hear all names (and
delete
names)
* Cancel message