Cisco Small Business Pro SPA 504G Instruction manual

 CiscoSPA504G4‐LineIPPhone

25925 Telegraph Rd., Ste. 210, Southfield, MI 48033 – 1-877-298-4791 – www.bullseyetelecom.com 
QuickUserGuide
Somefunctionsrequirepressinga
phonebutton,suchas .
Somefunctionsrequirepressingkeys
onthekeypad,suchas .
Forsomefunctions,youcanusethe
softkeysonthephonescreen,suchas
.
TheLEDbuttonsnexttothephone
screenmaybeusedaslinebuttonsfor
acall.

PlacingACall
1.Liftthehandset,press tousethe
speaker,orpress touseaheadset.
2.Pressalinebutton(optional).If
youdonotchoosealinebutton,the
firstlinebuttonisused.
3.Dialanphonenumberoranexternal
number.

DialinganExternalNumber
Useanoutsideline(ifallowed):
Selectthelinebutton ,and
enterthephonenumber,includingany
long‐distanceprefixrequiredbyyour
phoneservice.Noaccesscodeis
needed.
Useapersonalextension(ifallowed):
Entertheaccesscode,suchas9.Enter
thephonenumber,includinganylong‐
distanceprefixrequiredbyyourphone
service.Checkwithyourphone
administratorfordetails.

MakingaConferenceCall
Createaconferencecall:
Duringacallwithoneparty,press
.Dialtheextensionorphone
numberofthethirdparty.Whenthe
partyanswers,pressthebuttonagain.
Endtheconferenceforeveryone:
Hangup,orpress .
Exittheconferencewhiletheother
partiescontinue:
Press .

TransferringaCall
AttendedTransfer:
Press .Dialtheextensionor
phonenumber.Afterspeakingtothe
otherparty,press again.

ImmediateTransferw/softkey:
Press .Dialtheextensionor
phonenumber.

HoldingandResumingCalls
Toholdacall,pressor.To
resumeaheldcall,presstheflashing
linebuttonor .

HandlingMissedCalls
Returnamissedcall:
Press(LastCallReturn)or
toviewinformationforthemostrecent
missedcall.Toreturnthecall,press
.
Viewalistofmissedcalls:
Press .Youcanusethe
navigationbuttontochooseacall,and
thenpress .
Note:TheCallHistoryisavailableat
anytime.Press,andthenchoose
CallHistory>MissedCallstoviewor
returnmissedcalls.

UsingYourVoicemailBox
Setupyourvoicemail:
DialtheActivationCode*62,then
press.Atthepromptenterthe
defaultpassword,998877,followedby
.
 Followthepromptstochangeyour
passwordandrecordyourgreetings.

Checkmessagesforyourprimary
personalextension(ifenabled):
DialtheActivationCode*62,then
press.Atthepromptenter
yourpassword,followedby.
Checkmessagesoutsidetheoffice:
Callyourownphonenumber.When
thecallgoestovoicemail,pressfor
themenu.
Enteryourpassword,followedby.

DoNotDisturb
ToenableDoNotDisturb:
DialtheActivationCode*78,then
press.
TodisableDoNotDisturb:
DialtheDeactivationCode*79,then
press.
Redial
DialtheActivationCode*66,thenpress
.

CallForwarding
ToenableCallForwardingAlways:
1. DialtheActivationCode*72,then
press.
2.Attheprompt,dialthephonenumber
whereyouwantyourcallstobedirected
andpress#.
3.Oncethesystemplaysaconfirmation
message,hangup.
TodisableCallForwardingAlways:
1.DialtheDeactivationCode*73,then
press.
ToenableCallForwardingBusy:
1.DialtheActivationCode*90,then
press.
2.Attheprompt,dialthephonenumber
whereyouwantyourcallstobedirected
andpress#.
3.Oncethesystemplaysaconfirmation
message,hangup.
TodisableCallForwardingBusy:
1.DialtheDeactivationCode*91,then
press.

DivertingCallstoVoicemail
Ignorearingingcall:
Press.Thecallisforwardedto
yourCallForwardNoAnswernumber
(usuallyvoicemail).


 CiscoSPA504G4‐LineIPPhone

25925 Telegraph Rd., Ste. 210, Southfield, MI 48033 – 1-877-298-4791 – www.bullseyetelecom.com 

1) Handset–Thisisthehandset.
2) VoicemailIndicatorLight–Displayssolidredwhen
youhaveavoicemail.Flashesredduringanincoming
callorwhenthephone’sfirmwareisbeingupdated.
3) LCDScreen–Showsinformationaboutcalls,messages,
softkeys,time,date,andotherrelevantinformation.
4) LineKeys–Multifunctionkeysthatcanbe
programmedtoactascallappearances,busylamp
field,orspeeddial.
5) SoftKeys–Context‐sensitivekeysthatperform
differentfunctionsbasedonwhatisdisplayedonthe
screen.
6) NavigationButtons–Usethesetonavigatethevarious
menusandfeaturesofyourphone.
7) MessagesButton–Presstoaccessthevoicemail
system.
8) HoldButton–Placesthecurrentcallonhold.
9) SettingsButton–Presstoaccessthesettingsmenu.
10) MuteButton–Presstomutethemicrophone.
11) VolumeControl–Controlthevolumelevelsofspeaker
phone,handset,orheadset.
12) HeadsetButton–Presstoactivatetheheadset.
13) SpeakerPhoneButton–Presstoactivatethespeaker
phone.
14) DialPad–Sameastraditionaltelephone.
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