Cisco 7841 User manual

Cisco 7841 Quick Reference Guide
Make Calls
Obtain Dial Tone: Choose one of the following and enter the desired phone number
•Lift the handset
•Press an unlit Line Button (activates speaker phone)
•Press the
soft key (activates speaker phone)
•Press the (unlit) Headset Button (activates headset)
•Press the Speakerphone Button (activates speaker
phone)
TodialINTERNATIONALCALLS:9-011-xxx-xxx-xxxx
Dial from the Call
H istor y
As you dial a phone number, phone numbers display from your call history.
Scroll to the desired number and choose one of the following:
•Press the SelectButton (middle silver button) in the Navigation
pad .
• Press the Call soft key .
•Pick up the handset.
Redial Nu
m b ers
•Press the soft key. Your phone calls the last number you dialed.
End Calls
Note: You must resume
a held call in order to
end the call.
Choose one of the below based on current use of handset, speaker phone or headset
•Hang up the receiver
•Press the Speakerphone Button
•Press the Headset Button
•Press the active Line Button
Answer Calls
There are several
different ways of
answering calls on your
phone.
Note: To silence a
ringing call, press the
Volume Button down
once.
To answer a ringing call , choose one of the following:
•Lift handset
•Press the Answer soft key (activates speaker phone)
•Press the Speakerphone Button (activates speaker phone)
•Press the Headset Button (activates headset)
•Press the flashing amber Line Button (activates speaker phone)
Call Waiting (double beep)
•To answer second call press, the flashing line button.
•Active call is placed on hold and ringing (or held) call is connected.
Note: You may also flip flop between two held calls by pressing flashing line button.
Pickup
•Lift handset
•Press Pickup soft key
•Press Answer soft key
Place Call on
Hold
•With call in progress, press the Hold Button
•
Line Button flashes
with green light

Resume Held
Call
Choose one of the following:
•Press the flashing green Line Button
•Press the Hold Button
•Press the Resume soft key
Transfer Calls
You may perform a Blind
Transfer (call is NOT
announced) or a Warm
Transfer (call is
announced)
•With call in progress, press the Transfer Button
Note: This puts call on hold and provides dial tone
•Dial desired destination (Optional: Announce the call)
•Press the Transfer Button to complete transfer
To Cancel A Transfer (before completion)
•Press the Cancel soft key (cancels connection to transferee)
•Press the Resume soft key or press the flashing green Line Button to return to
caller
Shared Lines
If you share a line (extension appears on multiple phones)
•Either you or your co-worker may answer a ringing call
•When co-worker is using the shared line, the shared Line Button is lit red
•When co—worker has a call on hold, the shared Line Button will flash red
Conference Call
Maximum of 8
participants
•With call in progress, press the Conference Button Call is automatically placed
on temporary hold and dial tone is heard
•Dial the desired internal or external number and announce the conference call
•Press the Conference Button to create the conference
•
Repeat above steps to add additional participants
Park
Allows the call to be
retrieved from another
Cisco phone
•With call in progress, press the Park soft key
•Note the Call Park Code (i.e. XXXXX) displayed on the screen
•Hang up receiver
Park Retrieve
From any Cisco phone
•Lift receiver and dial assigned Call Park code
•Converse
Mute Call
Applies to all modes:
handset, headset, and
speaker
•With call in progress, press the Mute Button
•Red light indicates call is muted
Divert to Voice
Mail
•Hear incoming call
•Without answering call, press the Divert soft key
•Call is immediately diverted to voice mail
Divert Call while in an existing conversation (call is sent to voice mail):
•Hear call waiting tone
•Press Navigation Button down to highlight incoming call
•Press the Divert soft key
Forward Calls
Forwards prime/first line
on phone
•Press the FwdAll soft key (no dial tone)
•Enter the desired forwarding number or press the Message/Voice Mail Button to
forward your calls to voice mail
Cancel Call Forwarding
•Press the FwdOFF soft key

Contacts -
Corporate
Directory
•Press the Contacts Button
•Scroll to Corporate Directory
•Press the Select Button (middle silver button)
•Enter desired first and/or last name (use Navigation button to move between fields)
•Press the Search soft key to see matching results
•Scroll to desired name and life receiver to dial
Call History •Press the Applications Button
•Press 1on key pad for Call History
•Use Navigation Button to scroll to desired number
•Icons below indicate whether call was missed, received or placed
•Soft keys provide the following options:
oCall: Dials highlighted number
oDetails: View call information
oClear: Clears entire Call History
oEdit Dial: Make change to listed number
oDelete: Delete highlighted number from Call History
•Press the Exit soft key to exit Call History
Place call using Call History
•Scroll to/highlight the desired number
•
Lift receiver or press Call soft key
Change
Ringtone
•Press the Applications Button
•Press 2on keypad for Preferences
•Press 1on keypad for Ringtones (list of ring tones appear on screen)
•Scroll to desired ringtone and press the Play soft key to hear it
•With desired ringtone highlighted, press the Set soft key
•Press the Apply soft key (selection has a check mark next to it)
Button Color
Status
•Green steady – active call in progress
•Green flashing – call you placed on hold
•Amber flashing – incoming call
•Red steady – shared line in use
•Red flashing – shared line on hold
Help Desk: 415-514-4100
Online tutorial:
http://www.cisco.com/c/dam/assets/swa/flash/ip_phone_78xx/index.html

Cisco 7841 Overview