Cisco 6945 Series User manual

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CISCOIPPHONE
6945SeriesUser
Guide
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VOICEMAIL
SettingupVoiceMailfortheFirstTime:
Pressthemessageskeyonyourphone.
Followtherecordedinstructiontorecordyourname,recordyour
greeting(s),andresetyourpassword.Waituntilthesystemtellsyouthat
youhavecompletedenrollmentbeforehangingup.
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AccessingVoiceMail:
FromYourInternalPhone:
Pressthemessagesbuttononyourphoneandenteryourpassword
followedbythe#key.
Selectoption1fornewmessages.
FromAnotherInternalIPPhone:
PressthemessagesbuttononanyIPphone.
Whenpromptedforapassword,pressthe*key.
EnteryourID(extension)andthe#key,andthenenteryourpassword
andthe#key.
Selectoption1fornewmessages.
FromanExternalPhone:
Dialyourfulltelephonenumber,letyourvoicemailpickupandpressthe
*key.
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Youcanenteruptothreenumbersperentry.Home,WorkandMobile.Do
notforgettoaddtheoutsideaccesscode9.Forexample;AnneWeston
belowisprogrammedwith92819538899where9istheoutsidelineaccess
code.
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Directory:
Youcanalsosearchauser’sphonenumberandcreateacontactbylogginginto
theweb.
TosearchforentriesinthePhonedirecotry;followinstructionsbelow:
ClickonDirectoryTab.
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ClickActionandAddthecontactalongwiththeOutsideAccessCodeif
neededfortheirHomeorMobilephone.
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Toconfigureentriesincontacts;followinstructionsbelow:
ClickonContactsTab
ClickAddNewtoaddanewentry.
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FilloutinformationandassignaSpeedDialifneeded.
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You’llbepromptedforyourID(extension)and#key,thenyourpassword
followedbythe#key.
UnifiedMessaging(voicemailsinInbox)
YourvoicemessageswillappearinyourInboxandwillcontainaWAVfile
attachmentwiththerecording.Youplayavoicemessagebyopeningthe
attachment.
Ifyouwouldliketoforwardthevoicemailtosomeone,simplyforward
theemail.
VoiceMailFeatures:
Option4‐SetupOptions
Option1–Greetings‐‐Therearethreegreetingoptionsforyouto
choosefrom:Standard,Closed,Alternate,.
Option2–MessagingSettings–messagenotification,menustyle,edit
privatelists.
Option3–PersonalSettings–changepassword,changerecordedname,
changedirectorylisting.
PHONECONTROLS
Muteacall:
PresstheMutebutton.
Toturnoffmute,pressMuteagainorliftthehandset.
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Changethevolume:

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Presstheupordownvolumekeylocatedonthelowerrighthandsideof
thephonetoincreaseordecreasetheringingvolumeorlistening
volume.
Afteradjustingthelisteningvolume,youwillbepromptedtosavethe
newsetting.
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Changetheringtype:
PresstheSettingsbutton.
SelectPreferences.
SelectRingtone.
Usethescrollkeytoselectaringtype.
PressthePlaysoftkeytohearasampleoftheselectedringtype.
PressSetandthenpressApplytosaveyourselection.
Exitthedirectorymenu.
DIRECTORIES
CallHistory:
YoumayviewMissed,ReceivedandPlacedCallsbypressingthe
Directoriesbutton.
ToviewMissedCalls,presstheDirectoriesbutton,Selectthemissedcalls
directorydisplaythemissedcallslist.
Youcanalsopresstheuparrowonyourbluenavigationbuttontoview
callhistory.
Whenyouarefinished,presstheExitsoftkeytwicetoexittheDirectory
menu.
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Contacts:
ContactsareavailableonyourIPPhoneandcanbecreatedviathewebGUI.
Followinstructionsbelowtoprogramyourcontacts.ToviewthemonyourIP
phone;presstheDirectoriesButton,thenPersonalDirectory.Whenpromptedto
login;usethesameusernameandPINthatyouusedtologintotheCCMUser
Page(forexample;JDoeand123321).
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Contacts:
PersonalDirectoryisyourowndirectorywhereyoucanstorenumbersviathe
UserOptionspage.Thisisasecuredirectorywhichisonlyaccessiblebyyour
phoneandisnotsharedwithrestoftheorganization.

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ToRemoveaSpeedDial
Simplyselectthe“+”nexttothespeeddialandremovethe
information.
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TospeeddialaMissed,Received,oraPlacedcall:
oPressthedirectoriesbutton.
oUsethescrollkeystoselectdesiredcallhistoryoptiononthe
Directorymenu.
oUsethescrollkeystoselectthenumberyouwanttospeeddial.
oPresstheDialsoftkeytospeeddialtheselectedextension
Todialanexternalnumber‐PresstheMorebutton,
thenEditDialsoftkey.Presstheuparrowontheblue
togglebuttonandentera“9”thentheDialsoftkeyto
callanexternalnumber,“9”and“1”forlongdistance.
PersonalDirectory:
PresstheDirectoriesbutton
Usethenavigationbuttonorpress4toselectthePersonalDirectory
LogintothedirectoryusingyouruserIDandPIN.
Searchforyourpersonalentries.
PressDialsoftkeytodialtheselectednumber
Note:PersonalDirectoriesaresetupintheUCMUserOptionsMenu.Instructionsare
laterinthepresentation.
CorporateDirectory:
PresstheDirectoriesbutton
UsetheNavigationbuttonorpress5toselecttheCorporateDirectory
UsetheNavigationbuttontoentertheLast,FirstorNumberfields
searchoption,andpresstheSearchsoftkeytofindyourselection
UsetheNavigationbuttontofindyourlisting
PressDialsoftkeytodialtheselectednumber
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BASICCALLFEATURES

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Placeacall:
Liftthehandsetanddialthenumber.
Pressalinebuttonanddialthenumber.
PresstheSpeakerbuttonanddialthenumber.
PresstheNewCallsoftkeyanddialthenumber.
Answeracall:
Liftthehandset.
Pressthelinebuttonassociatedwiththecall.
PresstheAnswersoftkey.
Endacall:
Hangupthehandset.
PresstheSpeakerbutton.
PresstheEndCallsoftkey.
Placeacallonhold:
Whileonacall,presstheHoldkey.
Toreturntothecall,presstheResumesoftkey.
Ifmultiplelinesareonhold,usethescrollkeystoselectthedesiredline
beforeyoupressResume.
Redialthemostrecentlydialednumber:
LiftthehandsetandpresstheRedialsoftkey,orsimplypresstheRedial
softkeytoactivatethespeakerphone.
ForwardAllCalls:
Toforwardallcallstoanotherextension:
PresstheFwdAllsoftkey.Youwillheartwobeeps.
Enterthenumbertowhichyouwanttoforwardallyourcalls.Aflashing
rightarrowwillappearnexttoyourphonenumberontheLCDtoindicate
thatallcallsarebeingforwarded.
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Tocancelforwardallcalls:
oPresstheFwdAllsoftkey.Youwillheartwobeeps,Theflashing
arrowwillnolongerdisplaynexttoyourphonenumberonthe
LCD,indicatingthatforwardallcallsinnotactive.
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Youcanconfigureupto3SpeedDialsthatwillappearonthephonethe
rest196entriescanbesetupasAbbreviatedDialingNumbers.
PressSave.
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ChecktheForwardallcallsandeitherenterthephonenumberincluding
the9todialout,orselectthevoicemailoptionfromthedropdown
menu.
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SpeedDials&AbbreviatedDialing:
SpeedDials
ToAddaSpeedDial
UnderGeneralSettingsontheHomepagechoosethebuttonpressthe
“+”buttonnexttoittofilltheinformation.Pleaseadd9ifit’sanexternal
calland91infrontofthenumberifit’saLongDistanceNumber.
TheSpeedDialnumberswilldisplayonyourphoneastext.
PressSave.
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Changebetweenhandsetandspeakerphoneduringacall:
Tomoveahandsetcalltospeakerphone,presstheSpeakerbuttonand
hangupthehandset.
Tomoveaspeakerphonecalltoyourhandset,liftyourhandset.
CallTransfer: 
Totransferwithouttalkingtothetransferrecipient:
Duringacall,presstheTransferbutton.Thisplacesthecallonhold.
Dialthetransferrecipient’snumber.
PressTransferagain.
Totalktothetransferrecipientbeforetransferringthecall:
Duringacall,presstheTransferbutton.
Dialthetransferrecipient’snumber.
Iftherecipientacceptsthetransferredcall,pressTransfer.
Ifyoudecideyoudonotwanttocompletethetransfer,pressCancel,
thenResumetoreturntotheoriginalcall.
Transferacalldirectlyintovoicemail:
Duringacall,presstheTransferbutton.Thisplacesthecallonhold.
Dial*extension(example:*2232)
PressTransfersoftkeyagain.
CallPark:
Toparkacall:
Duringacall,presstheParksoftkeytoparkacall.Thesystemwilldisplay
theparkzonenumber(XX).PressParkagaintoparkthecall.
Toretrieveaparkedcall:
Selectthephonefromwhichyouwishtoretrievetheparkedcall.
oPickupthehandsetanddialtheparkzonenumbertoretrieve
thecall.
DND(DoNotDisturb):
TheDNDfeatureallowsyoutosilenceyourringer.
Whileyourphoneisintheidlestate,presstheDNDsoftkey.
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CONFERENCECALLING

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ConferenceCalls: 
Toplaceaconferencecall:
Duringacall,presstheConferencebutton.Thiswillautomaticallyselect
anewlineandplacetheotherpartyonhold.
Placeacalltoanotherperson.
Whenthecallconnects,pressConfsoftkeytoaddthispersontothe
conferencecall.
Repeatthefirstthreestepstoaddpeopletotheconferencecall.
ConferenceList:
Displaysthelistofcallersonaconferencecall,withtheabilitytoselectand
removecallersfromtheconferencecall.
ToActivateConferenceList:
WhileonaConferenceCall,presstheDetailssoftkey.
Youcanthenhighlightthecalleryouwanttodisconnectfrombypressing
theRemovesoftkey.
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Page8
Presented by
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AccessingCiscoPhoneUserOptionsviatheWebBrowser:
TheCiscoUserOptionsWebBrowserPageallowstheIPPhoneuserstomanage
theirphoneviaaninternetbrowser.Userscanforwardcalls,configurespeed
dials,andconfigurepersonaladdressbookentriesfortheirphone.
Usingyourbrowser,gotohttp://myphone.coastalbend.edu/ucmuser
(hint:saveasfavoriteafterloggingin).
Enteryourusernameandpassword(exampleusername:JDoeforJohn
Doe)anduseyournetworkpassword.
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Forwardingcalls:
UnderGeneralSettingontheHomePage