Cisco 7902G - Unified IP Phone VoIP User manual

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Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]
800 553-NETS (6387)
Fax: [phone]
Cisco IP Phone 7902G
for Cisco CallManager
License and Warranty
Text Part Number: 78-16335-01
Phone Guide

Cisco IP Phone 7902G for Cisco CallManager iii
Contents
Getting Started 1
How to Use this Guide 1
Where to Find Additional Information 2
Safety and Performance Information 2
Connecting Your Phone 4
An Overview of Your Phone 6
Buttons and Hardware 6
Understanding Feature Availability 8
Going On-Hook and Off-Hook 8
Basic Call Handling 9
Placing a Call 9
Answering a Call 9
Ending a Call 9
Using Hold and Resume 10
Transferring a Connected Call 10
Making Conference Calls 11
Forwarding Your Calls to Another Number 12
Using Voice Messaging 13
Prioritizing Critical Calls 14
Customizing Phone Settings 15
Adjusting the Volume 15
Setting Up Speed Dial Buttons 16

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Accessing Your User Options Web Pages 17
Logging In to the User Options Web Pages 17
Troubleshooting Your Phone 18
Cisco One-Year Limited Hardware Warranty Terms 19

Cisco IP Phone 7902G for Cisco CallManager 1
Getting Started
These sections give you the basic information you need to start using your new Cisco IP Phone.
How to Use this Guide
This guide provides you with an overview of the features available on your phone. You can read it
completely for a solid understanding of your phone’s capabilities, or refer to the table below for
pointers to commonly-used sections.
If you want to... Then...
Review important safety
information
See the “Safety and Performance Information” section on
page 2.
Use your phone after someone else
has installed it for you
Start with the “An Overview of Your Phone” section on page 6.
Connect your phone to the
network
See the “Connecting Your Phone” section on page 4.
Learn what the button lights mean See the “Buttons and Hardware” section on page 6.
Make calls See the “Placing a Call” section on page 9.
Put calls on hold See the “Using Hold and Resume” section on page 10.
Transfer calls See the “Transferring a Connected Call” section on page 10.
Make conference calls See the “Making Conference Calls” section on page 11.
Change the ringer or call volume See the “Adjusting the Volume” section on page 15.

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Where to Find Additional Information
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Safety and Performance Information
Installing and Using Your Phone
Read the following safety notices before installing or using your Cisco IP Phone:
Warning IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents. Use the
statement number provided at the end of each warning to locate its translation in the
translated safety warnings that accompanied this device.
Warning Read the installation instructions before you connect the system to its power source.
Warning Ultimate disposal of this product should be handled according to all national laws and
regulations.
Warning Do not work on the system or connect or disconnect cables during periods of lightning
activity.

Getting Started
Cisco IP Phone 7902G for Cisco CallManager 3
Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to
telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN
ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution
when connecting cables.
Using an External Power Supply
The following warnings apply when you use the external power supply with the Cisco IP Phone:
Warning This product relies on the building's installation for short-circuit (over current)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC,
10A international) is used on the phase conductors (all current-carrying conductors).
Warning The device is designed to work with TN power systems.
Warning The plug-socket combination must be accessible at all times because it serves as the
main disconnecting device.
Caution Use only a Cisco-approved power supply.

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Connecting Your Phone
Your system administrator will likely connect your new Cisco IP Phone to the corporate IP telephony
network. If that is not the case, refer to the graphic and table below to connect your phone.
Caution If you plan to power your phone locally (instead of receiving power thorough the Ethernet
connection), use only a Cisco 48 volt power supply designed to work with a
CiscoIPPhone.
1Network (Ethernet) port (10 BASE T) 2Handset port
3DC adaptor port (DC48V) 4Power supply with DC output connector (Optional.
Required only if power is not supplied through an
Ethernet connection.)
5Power cable with wall AC plug.
Provided if your phone uses external
power
2
3
5
4
1
79976

Connecting Your Phone
Cisco IP Phone 7902G for Cisco CallManager 5
Adjusting the Handset Rest
When you connect your phone, you might want to adjust the handset rest to ensure that the receiver
will not slip out of the cradle. See the table below for instructions.
Registering with TAPS
After your phone is connected to the network, your system administrator might ask you to
auto-register your phone using TAPS (Tool for Auto-Registered Phones Support). TAPS might be used
either for a new phone or to replace an existing phone.
To register with TAPS, pick up the handset, enter the TAPS extension provided by your system
administrator, and follow the voice prompts. You might need to enter your entire extension, including
the area code. After your phone displays a confirmation message, hang up. The phone will re-start.
1Set the handset aside and pull the square plastic tab from the handset rest.
2Rotate the tab 180 degrees.
3Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab.
Return the handset to the handset rest.
1 2 3
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An Overview of Your Phone
The Cisco IP Phone model 7902G is a basic telephone that provides the following features:
•Voice communication over a data network
•One phone line that can support up to two calls
•Familiar telephony features to handle calls easily
•Online control from your User Options web pages
Buttons and Hardware
1Cisco IP Phone
series type
Indicates the Cisco IP Phone model number
2Label and plastic
cover
Use the paper label, protected by a plastic cover, to indicate your phone
number. You can also note your speed dial numbers on this label.