Cisco WIP310 - iPhone Wireless VoIP Phone User manual

USER GUIDE
Wireless-G IP Phone
Model: WIP310
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Table of Contents
i
Wireless-G IP Phone
Introduction 1
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Online Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Copyright and Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1: Getting to Know Your WIP310 3
Phone and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Phone Keys and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handset Navigation Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Phone Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Phone LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Phone Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Installing the WIP310 8
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Powering On the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Powering O the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Choosing the Wireless IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Registering Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 3: Using Your WIP310 14
Making External Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Receiving Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the Speaker Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Muting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Adjusting the Call Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Creating Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Viewing Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Viewing the Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Setting Do Not Disturb on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Conguring Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Blocking Anonymous Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Blocking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting Up Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Using Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Locking Your Phone Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Muting the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
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Changing the Backlight Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Changing the Phone’s Name (Station Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Viewing the Display Name or Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 4: Advanced Functions 24
Enabling the Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Using Star Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Upgrading Your Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Performing a Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Restarting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 5: Cisco SPA9000 Voice System Features 27
Picking Up a Call at a Specic Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Picking Up a Call at an Extension in a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Retrieving Parked Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Using the Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Enabling the Cisco SPA9000 Key System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Appendix A: Troubleshooting 29
Appendix B: Specications 30
Appendix C: Warranty Information 32
(to be updated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Appendix D: Regulatory Information 34
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Avis d’Industrie Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Wireless Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Avis de non-responsabilité concernant les appareils sans l . . . . . . . . . . . . . . . . . .35
Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) . .36
Wireless Equipment (Wireless-N/G/A/B Products) . . . . . . . . . . . . . . . . . . . . . . . . .37
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
National Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Product Usage Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Technical Documents on www.linksys.com/international . . . . . . . . . . . . . . . . . . . .38
User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste
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Electric and Electronic Equipment (WEEE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Appendix E: Software License Agreement 43
Software in Linksys Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
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Introduction
1
Wireless-G IP Phone
Introduction
Welcome
Thank you for choosing the Cisco WIP310 Wireless-G IP
Phone. The phone allows you to make inexpensive, yet
high-quality, Voice over IP (VoIP) telephone calls using
your Internet connection. The phone supports traditional
features, such as redialing, speed dialing, call forwarding,
contacts list, call history, and speaker phone. The WIP310
Wireless-G IP Phone also supports advanced call features,
such as 3-way call conferencing, call transferring, web
services (Local Search, Stock, and Weather), and more.
NOTE: Some advanced call features require
Internet Telephone Service Provider (ITSP)
integration and support. For information on
these features, check with your ITSP. For more
information about your Internet phone service,
please refer to the materials provided by your
ITSP.
Use the instructions in this User Guide to help you connect
to your wireless network and configure your WIP310
Wireless-G IP Phone so that you can start making calls
right away!
Cisco Small Business Pro IP Phone Family
The Cisco WIP310 IP phone is part of the Cisco suite of
products for small-to-medium businesses and individuals.
Thissuiteofproducts provideslow-costInternet telephony
solutions, including an IP PBX (SPA9000) to provide
business-class phone services, a line of wired IP phones,
and the WIP310 wireless IP phone.
TheWIP310 wireless IP phone is compatible with the Cisco
SPA9000Voice System to provide wireless IP phone service
in a home office or small office environment. It can serve
also as a standalone wireless Internet phone in a home
environment where a wireless G network is available. For
travel, the Cisco WIP310 provides phone service wherever
wireless networks are available.1
1 Wireless networks requiring you to enter authentication
(such as a user name and password) are not compatible with the
WIP 310.
About This Guide
Icon Descriptions
While reading through the User Guide you may encounter
various icons designed to call attention to a specific item.
Below is a description of these icons:
NOTE: This check mark indicates that there is
a note of interest and is something that you
should pay special attention to while using the
product.
WARNING: This exclamation point indicates
that there is a caution or warning and it is
something that could damage your property
or product.
WEB: This globe icon indicates a noteworthy
website address or e-mail address.
Online Resources
Most web browsers allow you to enter the web address
without adding the http:// in front of the address. This
User Guide will refer to websites without including http://
in front of the address. Some older web browsers may
require you to add it.
Resource Website
Cisco www.cisco.com
Linksys www.linksys.com
Linksys International www.linksys.com/international
Glossary www.linksys.com/glossary
Network Security www.linksys.com/security
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Introduction
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Wireless-G IP Phone
Copyright and Trademarks
CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco
StadiumVision, Cisco TelePresence, the Cisco logo, DCE,
and Welcome to the Human Network are trademarks;
Changing the Way We Work, Live, Play, and Learn and
Cisco Store are service marks; and Access Registrar,
Aironet, AsyncOS, Bringing the Meeting To You, Catalyst,
CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco,
the Cisco Certified Internetwork Expert logo, Cisco IOS,
Cisco Press, Cisco Systems, Cisco Systems Capital, the
Cisco Systems logo, Cisco Unity, Collaboration Without
Limitation, EtherFast, EtherSwitch, Event Center, Fast Step,
Follow Me Browsing, FormShare, GigaDrive, HomeLink,
Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo,
iQ Net Readiness Scorecard, iQuick Study, IronPort,
the IronPort logo, LightStream, Linksys, MediaTone,
MeetingPlace, MeetingPlace Chime Sound, MGX,
Networkers, Networking Academy, Network Registrar,
PCNow, PIX, PowerPanels, ProConnect, ScriptShare,
SenderBase, SMARTnet, Spectrum Expert, StackWise, The
Fastest Way to Increase Your Internet Quotient, TransPath,
WebEx, and the WebEx logo are registered trademarks of
Cisco Systems, Inc. and/or its affiliates in the United States
and certain other countries.
All other trademarks mentioned in this document or
Website are the property of their respective owners. The
use of the word partner does not imply a partnership
relationship between Cisco and any other company.
(0807R)
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Chapter 1 Getting to Know Your WIP310
3
Wireless-G IP Phone
Chapter 1:
Getting to Know Your
WIP310
Phone and Charger
Phone in charger
Your Cisco WIP310 Wireless-G IP Phone set consists of a
handset, charger, USB cable, and power supply.
To charge the phone:
Place the phone in the charging cradle.1.
Connect one end of the power supply to the phone2.
charger.
Connect the other end of the power supply to an3.
electrical outlet.
See Charging the Battery on page 8.
You can also connect one end the included USB cable to
the USB port on the bottom of the phone and the other
end to your PC to charge the phone.
USB port on phone
NOTE: The battery must charge for at least 8
hours prior to the phone’s initial use. Do not
power on the phone until it has charged for at
least 8 hours.
Talk time for the phone is approximately three (3) hours
and standby time is approximately 40 hours.
NOTE: Talk and standby time can vary widely
depending on your phone settings and wireless
environment. Cisco recommends that you keep
the phone in the charger when it is not in use.
Phone Keys and Buttons
Power/End Call Button
The button with the red phone symbol is the Power/End
Call button. To power on the phone, press and hold this
button until the screen is lit.To power off the phone, press
and hold this button until the screen becomes dark.
You also press this button to end a call or to return to the
phone Home screen at any time.
Call Button
The button with the green phone symbol is the Call
button and is used to place and answer calls.
Soft Keys
The silver soft keys are located under the display screen.
The function of these keys depends on the phone screen
or menu you are currently viewing. For example, in the
Home screen, press the left soft key for Options, and
press the right soft key for Contacts.
Handset Navigation Pad
Select Button and Arrow Keys
To navigate through the phone menus, use the Navigation
Pad. The Select button is the silver button in the middle of
the navigation pad.
The arrow keys are used to move up, down, left and right
through the phone menus.
Left soft key
Call button
Right soft key
Power/End Call
button
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Chapter 1 Getting to Know Your WIP310
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Wireless-G IP Phone
Keypad
The keypad is used for dialing numbers and entering
letters and symbols.
Keypad
Entering Text
When entering characters, press the Back soft key to
delete one character at a time.
Press akey multipletimes toview the charactersassociated
with that key. Available characters are shown below:
Key Character Set
1 1 / : \ , ! ; $ ^ |
2 abc2ABC
3 def3DEF
4 ghi4GHI
5 jkl5JKL
6 mno6MNO
7 pqrs7PQRS
8 tuv8TUV
9 wxyz9WXYZ
0 Space 0 ~ ? >‘ <“
* . @ * & % [ ] _
#/P # + - = ( ) { }
To exit to a previous menu without saving information:
Press the1. Back key multiple times until you reach the
beginning of the text field. The Cancel soft key then
appears.
Press2. Cancel to exit.
Press the Power/End Call button to return to the Home
screen at any time.
Phone Hardware Features
Your phone includes a speaker phone and a headset port.
Speaker Phone
Speaker phone
The speaker is located on the back of the phone. To use the
speaker phone, while on a call, press the Speaker On/Off
button located on the left side of the phone. The speaker
symbol appears on the phone display when the speaker
phone is in use.
Headset
Headset Jack
To use a headset with your phone, connect a supported
headset to the 2.5 mm headset jack on the right side of
the phone.
Phone LED
Your phone has an LED in the upper left corner that
displays colors to indicate the phone status. The table
below shows the colors and their meanings:
Color and State Definition
Off The phone is off and is not charging.
Solid red The phone is off and is charging.
Solid green The phone is off and is fully charged.
Orange blinking The phone is on and cannot register
to the ITSP, or the phone has low
power.
Green blinking The phone is on, is connected to the
wireless network and the ITSP, and is
in ready to use.
Red blinking The phone is on and there is an
unread text message or voice mail
message.
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Chapter 1 Getting to Know Your WIP310
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Wireless-G IP Phone
Phone Display Screen
Your phone features a full-color high-resolution display
screen that provides the phone status, time and date, and
other information as described below.
Home Screen
Home screen
You can return to the Home screen at any time by pressing
the Power/End Call button.The Home screen displays the
following information:
Date and Time•—For information on changing the
date and time, see Setting the Date and Time on page
20.
Station Name•—The name of your phone appears in
the upper right corner.This name may be automatically
assigned. To change the station name, see Changing
the Phone’s Name (Station Name) on page 21.
Options•—Press the Options soft key to access phone
options.
Settings•—In theHome screen, pressthe Select button
under the Settings icon to access many phone
options, such as wireless setup, call preferences, speed
dials, and call forwarding.
Contacts•—Press the Contacts soft key to access your
contacts address book. See Using Contacts on page
21.
Display Screen Icons
The display screen also contains icons that indicate phone
functions and status. The most common icons are shown
in the following table.
Icon Description
Indicates the battery status. Flashing bars
indicate the battery is charging. The battery is
fully charged when four bars are shown.
Indicates the wireless signal status. Solid bars
indicate the wireless signal strength. Full signal
strength is available when four bars are shown.
Indicates that the phone is searching for the
wireless network.
Indicates that there are new missed calls.
Indicates that there is voice mail.
Indicates that there are new message(s)
waiting.
Indicates that the speaker phone is in use.
Indicates that the handset or headset is in use.
Indicates that the phone ringer is off.
Appears when you are accessing the phone
volume control.
Identifies the Settings menu or button. In
the Home screen, press the Select button to
access the settings menu.
Displays phone information. Press the Select
button for more information on the menu
item.
Enables Do Not Disturb. Press the Select
button to enable or disable Do Not Disturb..
Indicates that the phone is locked.
Indicates that you have an incoming call.
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Chapter 1 Getting to Know Your WIP310
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Wireless-G IP Phone
Icon Description
Indicates that dialing is in progress.
Indicates that a call is progressing.
Indicates that a call is in progress between two
WIP310 phones.
Indicates that a call is active.
Indicates that a call is on hold.
Indicates that a call has ended because
the other party hung up, the number was
incorrect, or the call timed out.
Indicates that you have picked up a call from
another extension.
Indicates that you have picked up a call from
an extension in a group of phones.
Indicates that the call is shared between two
extensions.
Indicates a conference call. In the Options
menu, press Select to create a conference call.
Indicates that an incoming call is rejected.
When this icon appears, press Select to edit
the current entry.
When this icon appears, press Select to
confirm the current choice.
When this icon appears, press Select to view
more details about the current highlighted
item.
When this icon appears, press the Select
button to view or edit the selected menu item.
Display Messages
Your phone displays status messages on the screen to
indicate phone actions and results. Some of the common
display messages are:
Acquiring Network—The phone is attempting to connect
to a wireless network.
Trying to Register—The phone is connected to the
wireless network and is attempting to connect to your
Internet Telephony Service Provider (ITSP) to register your
phone.
Registration Failed—The phone is connected to the
wireless network, but cannot register with your ITSP. The
phone must be registered with your ITSP before use.
Registration can fail if:
Your Internet service is not available to complete the•
registration.
Your ITSP’s systems are not responding to the•
registration request.
Your registration information is incorrect.•
Contact your ITSP for troubleshooting information.
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Chapter 1 Getting to Know Your WIP310
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Wireless-G IP Phone
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRE-
CAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING.
This device for indoor use only!•
Read and follow all warnings and instructions marked•
on the product.
Do not use this product near water, laundry tub, in a•
wet basement, or near a swimming pool.
Do not place this product on an unstable table. The•
product may fall and be damaged.
This product should never be placed near or over a•
radiator or heat register.
This product should be operated only from the type of•
power source indicated on the label.
Do not allow anything to rest on the power cord. Do•
not locate this product where the cord will be abused
by persons walking on it.
Avoid using a telephone during an electrical storm.•
There may be a remote risk of electric shock from
lightning.
Do not use this product to report a gas leak in the•
vicinity of the leak.
Do not use this product near intensive care medical•
equipment or by persons with pacemakers.
BATTERIES
Use only the battery type listed in the instruction•
manual. Do not use lithium batteries or non-
rechargeable batteries that may damage the Phone
and charger.
Do not dispose of the battery in a fire, because batteries•
can explode.
Do not open or mutilate the battery. Released•
electrolyte is corrosive and can cause damage to the
eyes or skin. It can be toxic if swallowed.
Avoid contact with metal objects when handling the•
battery. These objects could short out the batteries or
cause the conductor to overheat, resulting in burns.
Do not attempt to recharge the battery cell by heating•
it. Sudden release of battery electrolyte can cause
burns or irritation to the eyes or skin.
Observe the proper polarity, or direction, of any•
battery. Reverse insertion of the battery cell can result
in leakage or explosion.
Remove the battery if you do not plan to use the•
product for several months at a time.
•
Properly dispose of any “dead” batteries because they•
are likely to leak into the product.
Do not store this product or the battery in a high•
temperature area. If you store a battery in a freezer
or refrigerator, protect it from condensation during
storage and defrosting. Stabilize the battery at room
temperature before using.
Your battery is rechargeable and can be recycled when•
it outlives its usefulness. Depending upon your local
and state law, it might be illegal to dispose of this
battery into a municipal waste system. Check with
your local solid waste company for more information
on your recycling options for the battery cells.
SAVE THESE INSTRUCTIONS
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Chapter 2 Installing the WIP310
8
Wireless-G IP Phone
Chapter 2:
Installing the WIP310
Installing the Battery
Open the phone’s back battery cover. Place the battery
so that the metal contacts on the battery touch the metal
contacts in the battery compartment. The battery fits only
one way. Do not force. Replace the cover after the battery
is installed.
Battery Installed
Charging the Battery
Inserting the Power Adapter
Insert the power adapter into the charger and then insert
the adapter into a wall outlet. Charge the phone by placing
the phone into the charger.
NOTE: You can also charge the phone using the
USB cable. Connect one end to your phone and
the other end to a USB port on your personal
computer.
The phone briefly displays a charging icon and the LED is
solid red. When the LED is solid green, the phone is fully
charged.
NOTE: The battery needs to charge for
at least 8 hours prior to the phone’s initial
use. Do not power on the phone until it has
charged for at least 8 hours.
Powering On the Phone
Power on the phone by pressing and holding the Power/
End Call button for approximately five seconds until the
screen is lit. The phone is ready to use when the Home
screen appears (in approximately 30 seconds).
Home Screen
Powering Off the Phone
Power off the phone by pressing and holding the Power/
End Call button until the screen becomes dark.
Installing the Phone
To use your Wireless-G IP Phone, you need the following:
Access to a Wireless-B or Wireless-G network with•
Internet access
An account with an Internet Telephony Service•
Provider (ITSP)
To use your phone, you need to complete the following
tasks:
Connect to a wireless network.1.
Register your phone with your ITSP. If you received2.
your phone directly from your ITSP, it should be pre-
configured and should perform this step automatically
after you power on the phone.
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Chapter 2 Installing the WIP310
9
Wireless-G IP Phone
Accessing the Wireless Network
The first time you power on the phone, the phone is not
configured to connect to a network. To connect your
phone to your wireless network, you need to set up a
Wireless Profile. There are two ways to configure the Wi-
Fi Profile: Automatically via Wi-Fi Protected Setup® and
Manually.
NOTE: When configuring the phone’s
wireless network, you should be as close as
possible to the wireless router. For normal
use, the phone should be within 300 feet
(90 m) of the wireless network to connect.
Using Wi-Fi Protected Setup
If your wireless router supports Wi-Fi Protected Setup, you
can use this option to automatically connect the phone to
your wireless network.
NOTE: Look for the Wi-Fi Protected Setup
button on your router. If you are not sure that
your router supports this feature, consult
your router User Guide.
Wi-Fi Protected Setup button
The Wi-Fi Protected Setup Mark is a mark of the Wi-Fi Alliance.†
Using the Push Button Method
The easiest way to connect your phone to the wireless
network is the push button method.
Press the1. Power/End Call button to power on the
phone.
Power/End Call button
When the Home screen appears, press the2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.
Settings Menu
Press the3. Select button to view your options.
To automatically configure your profile, navigate to4.
Use Wi-Fi Protected Setup and press the Select button.
Wi-Fi Protected Setup
Navigate to5. Connect easily by pushing a button.
Connect Screen
Press the6. Select button.
Follow the phone’s on-screen instructions to connect7.
your phone to your network using Wi-Fi Protected
Setup:
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Chapter 2 Installing the WIP310
10
Wireless-G IP Phone
Setup Instructions
Press the Wi-Fi Protected Setup button on your
router.
Wi-Fi Protected Setup button
Within two minutes, press the Select button (green
check mark icon) on your phone.
The phone displays a message if the connection is
successful.
NOTE: If the connection is successful, the
phone creates a Wi-Fi Profile automatically. To
view, edit, or manage your Wi-Fi Profiles, see
Manually Configuring Your Wireless Connection.
Using the PIN Connect Method
You can also connect your phone to the wireless network
by entering the phone’s PIN on your wireless router.
Press the1. Power/End Call button to power on the
phone.
Power/End Call button
When the Home screen appears, press the2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.
Settings Menu
Press the3. Select button to view your options.
Navigate to4. Connect by using PIN.
Connect Screen
Press the5. Select button. Your phone’s PIN is displayed.
WPS PIN
Connect to your router’s web interface using a web6.
browser. Your computer must be connected to your
wireless network. Enter the IP address of the wireless
router in the browser toolbar.
If required, enter the user name and password. (By7.
default, Linksys routers typically use “admin” for the
user name and“admin”for the password.)
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Chapter 2 Installing the WIP310
11
Wireless-G IP Phone
View the Wireless tab or screen. Locate the Wireless8.
Protected Setup configuration menu.
Enter the PIN into the field that allows you to setup9.
wireless devices using a PIN.
A message appears if the connection is successful.
NOTE: If the connection is successful, the phone
creates a Wi-Fi Profile automatically. To view,
edit, or manage yourWi-Fi Profiles, see Manually
Configuring Your Wireless Connection.
Manually Configuring Your Wireless Connection
Use this method to connect to your network if your router
does not support the Wi-Fi Protected Setup feature.
If you are manually configuring your WIP310 wireless
connection, you need to know the wireless security type
for your router. The WIP310 works with the following
security types:
WEP•—Wired Equivalent Privacy. With this type of
security, you need to enter a 64 or 128-bit key on the
phone (or a more easily remembered passphrase to
generate the key). The phone then authenticates with
your router to provide a secure connection.
WPA•—Wi-Fi Protected Access. With this type of
security, you need to enter a password on the phone.
The phone then authenticates with your router to
provide a secure connection.
Determining Your Wireless Router Security Type
If you do not know your wireless router security type,
you need to log in to the router interface to get this
information. The steps below are written for a Linksys
router, but procedures for other routers should be similar.
Log in to your wireless router’s web interface using1.
a web browser. Your computer must be connected
to your wireless network. Enter the IP address of the
wireless router in the browser toolbar.
If required, enter the user name and password. (By2.
default, Linksys routers typically use “admin” for the
user name and“admin”for the password.)
ViewtheWireless tab orscreen. Note thenetworkname3.
(SSID) and the type of security (WEP, WPA Personal, or
WPA2 Personal).
If your router is using WEP, note the following:4.
WEP encryption: 64 bit or 128 bit. You need to choose•
this later.
Default transmit key, or TX key: The default key (of the•
4) that the router transmits to authenticate. This value
will be 1, 2, 3, or 4.
Passphrase and keys: You choose one of two methods•
to enter the WEP key. You either directly enter the WEP
key, or enter a more simple passphrase to generate the
WEP key.
If your router is usingWPA, note the WPA shared key, or
passphrase that you need to enter later.
Adding a Wireless Profile
Press the1. Power/End Call button to power on the
phone.
Power/End Call button
When the Home screen appears, press the2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.
Settings Menu
Press the3. Select button to view your options.
Select4. Manual Setup to manually configure a Wi-Fi
Profile.
Manual Wireless Setup
The Wi-Fi Profiles screen list appears. The list is empty5.
when configuring your phone for the first time.
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Chapter 2 Installing the WIP310
12
Wireless-G IP Phone
You can either scan for wireless routers in the area, or6.
input the router name directly if you know it.
To search for the available networks, press the Options
soft key, then navigate to Scan Networks. Press the
Select button.
Wi-Fi Profiles
A list of available networks appears. Navigate to the
desired network and press the Select button.
Available Networks
Unsecured Routers
If your network appears in the list, and you are not using
router security, the phone automatically connects to your
network. The display screen indicates whether or not the
connection was successful.
NOTE: If your router did not appear
automaticallyinthelist,securitysettingsonyour
router probably prevented its name from being
shown.You need to know the name assigned to
the router by the network administrator.
Routers Using Security
If you are using router security, follow the steps below.
To add the profile:
In the1. Wireless Setup > Manual Setup screen, press
Options and choose New Profile.
New Profile
Press the2. Left Arrow key to turn Auto Connect on.
New Profile Settings
Scroll down and enter a profile name (such as “Home”3.
or “Work”) to identify the wireless router to which you
are connecting.
Enter the name, or SSID, of the wireless router to which4.
you want to connect.
If the router has security enabled, press the5. Down
Arrow key to choose the type of security.
WEP—Wired Equivalent Privacy
Security Settings
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Chapter 2 Installing the WIP310
13
Wireless-G IP Phone
WEP Settings
Press the1. right navigation key to choose the WEP key
length (64 or 128 bits).
Enter the default TX Key (1, 2, 3, or 4).2.
Do one of the following:3.
Enter the passphrase. To generate a passphrase, select
•
Options. Click Generate Key, then Save.
You chose a TX key field in Step 2 (Key 1, Key 2, Key 3,
•
or Key 4). Enter the 64 or 128-bit key in the field.
WPA/WPA2 Personal—Wi-Fi Protected Access
WPA/WPA2 Personal
Enter the passphrase to access the router.1.
Enter Passphrase
Press the2. Select button.
A message appears if the connection is successful.
NOTE: If you have more than one wireless
profile saved, the phone tries to contact the first
wireless router in the list upon startup.
Editing a Wireless Profile
To edit a profile:
In the1. Wireless Setup > Manual Setup screen, press
Options and choose Edit Profile.
Edit Profile
Make the desired changes and press the2. Select
button.
Deleting a Wireless Profile
NOTE: You are not asked to confirm you want to
delete the profile, so be sure you want to delete
it before proceeding.
In the Wireless Setup > Manual Setup screen, press Options
and choose Delete Profile.
Switching Between Wireless Profiles
You can configure multiple wireless profiles on your
WIP310. If you have more than one wireless profile saved
on your phone, the phone tries to contact the first wireless
router in the list upon startup. Therefore, you should first
configure the wireless profile for the location where you
use the phone the most.
To switch to a different wireless profile, you need to
manually choose it from the list in your phone:
In the Home screen, press the1. Select button to display
the Settings menu. Press the Select button again and
navigate to the Wireless Setup menu.
Press the2. Select button to view your options.
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Chapter 2 Installing the WIP310
14
Wireless-G IP Phone
Select3. Manual Setup to show the list of configured
wireless networks.
Wireless Networks
Use the4. Up or Down Arrow key to choose the network
you want from the list and press the Select button.
The phone displays a message if it successfully5.
connects to the wireless network.
Choosing the Wireless IP Settings
By default, your WIP310 phone uses Dynamic Host
Configuration Protocol (DHCP). With DHCP, the router
assigns an IP address to your phone. This IP address
assignment is dynamic, meaning that the IP address
assigned to your phone can change.
You can configure the phone with a static, or unchanging
IP address.
NOTE: You should only configure your WIP310
to use a static IP address if you have been
instructed to do so by your ITSP or by another
support person.
To change the wireless IP setting:
In the Home screen, press the1. Select button to display
the Settings menu. Navigate to the Wireless Setup menu
and press the Select button to view your options.
Wireless Setup
Select2. IP Settings and press the Select button.
IP Settings
Press the3. Right Arrow key to choose DHCP or Static IP.
If you choose Static IP, enter the following:
Static IP—Enter the permanent IP address to assign to•
your phone.
NetMask—Enter the netmask to identify the subnet.•
Gateway—Enter the IP address of your wireless•
router.
Primary DNS—Enter the IP address of the primary•
Domain Name Server. (This server translates domain
names to IP addresses.)
Secondary DNS—Enter the IP address of the secondary•
Domain Name Server.
Registering Your Phone
After you configure your phone to connect to the wireless
network, your phone must register with your ITSP. If you
received your phone directly from your ITSP, it should be
pre-configured and perform this step automatically.
If there is a problem with registration, the phone displays
a message that it failed to register. If this occurs, contact
your ITSP for assistance.
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Chapter 3 Using Your WIP310
15
Wireless-G IP Phone
Chapter 3:
Using Your WIP310
The Wireless-G IP Phone supports many features such
as caller ID, call forwarding, call transfer, and 3-way
conferencing, and can store 200 records in its address
book.
Making External Phone Calls
Outgoing Call
Dial the number (including any digits that must be1.
used for long distance).
Press the2. Call button and the call is placed.
Dialing a Number from the Recently Used Num-
bers List
Press the1. Call button and scroll to a number.
(Optional)To edit the number, press the2. Select button.
Use the Left and Right Arrow keys to insert numbers
and the Back soft key to delete numbers.
Press the3. Call button.
Dialing a Number from your Contacts or the Call
History List
Press the1. Call button.
Press2. Options, then navigate to choose:
Contacts•—Select a number from the Contacts list.
Call History•—Select a number from the Call History
list.
Speed Dial•—Select a speed dial.
Star Code•—Select a star code to enter before dialing.
See Using Star Codes on page 26.
Press the3. Select button.
Press the4. Call button and the call is placed.
Redialing the Last Called Number
To redial the last called number, in the Home screen, press
the Call button twice.
Receiving Phone Calls
Press the Call button to answer the Phone’s incoming call.
Information about the call appears on the phone’s screen
display.
While the phone is ringing, you can also press the Options
soft key and choose one of the following options:
Incoming Call Options.
New Call•—Ignore the call and place a new call. Press
the Down or Up Arrow keys and navigate to New Call
and press the Select button.
Mute•—Mute the speaker on your phone.
Setup•—Ignore the call and enter the Setup menu.
Receiving Phone Calls While Configuring Your
Phone
If you receive a call while using a configuration screen on
your phone (for example, the Settings screen), a message
appears notifying you of the new call.
To answer the call, press the•Call button.
To ignore the call, press the•Back soft key. You return
to the phone screen and the incoming call continues
to ring.
To reject the call, press the•Select button when the
reject icon ( ) is displayed.
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Chapter 3 Using Your WIP310
16
Wireless-G IP Phone
Placing a Call on Hold
To place a call on hold, press the Select button while on a
call. The hold icon appears. To return to the call, press the
Select button again.
Call on hold
Ending a Call
To end a call, press the Power/End Call button.
Using the Speaker Phone
The speaker is on the back of the phone, as shown in
Speaker Phone on page 4.
To turn the speaker on before or during a call, press the
speaker phone button on the side of the phone.
To turn the speaker on using menus during a call:
Press the1. Options soft key. Press the Up or Down
Arrow key to navigate to Speaker on.
Press the2. Select button. The speaker symbol appears
at the top of the phone screen.
To turn the speaker off, press the Options soft key and
press the Up or Down Arrow key to navigate to Speaker
off. Press the Select button.
Muting Your Phone
To mute your phone, press the Options soft key and
navigate to Mute. Press the Select button.
To unmute your phone, press the Options soft key and
navigate to Unmute. Press the Select button.
Adjusting the Call Volume
While in a call, press the Left or Right Arrow key to adjust
the call volume. Press the Select button to save the
setting.
Transferring a Call
You can transfer calls in two ways:
Blind transfer•—Transfer a call to another party
without waiting for the other party to answer.
Attended transfer•—Transfer a call to another party
after speaking to the other person.
To perform a blind transfer:
While in a call, press1. Options and navigate to Blind
Trnsfr. Press the Select button.
Enter the phone number to which you want to transfer2.
the call.
Press the3. Call button. The call is immediately
transferred.
To perform an attended transfer:
While in a call, press1. Options and navigate to New
Call.
Enter the phone number to which you want to transfer2.
the call.
Press the3. Call button.
After speaking to the other party, press4. Options and
navigate to Transfer.
Press the5. Select button. The call is transferred to the
other party.
Creating Conference Calls
You can create three-way conference calls on your phone.
To make a conference call:
Place the first call. (See1. Making External Phone Calls
on page 15.
Press2. Options and navigate to New Call. Press the
Select button.
Enter the second phone number.3.
Press the4. Call button.
When the second party answers, press5. Options and
navigate to Conference. Press the Select button. The
conference call icon appears.
To end a conference call:
Press the1. Up or Down Arrow key to select the party to
disconnect.
Press2. End Call. The selected line is disconnected and
you remain in a call with the other party.
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