Cisco 7920 - Unified Wireless IP Phone VoIP User manual

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Document Title Cisco Wireless IP Phone 7920 User Guide Part Number 78-14564-01

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User Guide
Cisco Wireless
IP Phone 7920
User Guide

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(0303R)
Cisco Wireless IP Phone 7920 User Guide
Copyright © 2003, Cisco Systems, Inc.
All rights reserved.

Cisco Wireless IP Phone 7920 User Guide iii
Contents
Cisco One-Year Limited Hardware Warranty
Terms xi
Preface xv
About This Guide xv
Audience and Scope xv
Related Documentation xvi
Cisco 7920 Documentation xvi
Cisco IP Phone Documentation xvii
Obtaining Documentation xvii
Cisco.com xvii
Documentation CD-ROM xviii
Ordering Documentation xviii
Documentation Feedback xix
Obtaining Technical Assistance xx
Cisco.com xx
Technical Assistance Center xxi
Cisco TAC Website xxii
Cisco TAC Escalation Center xxiii
Obtaining Additional Publications and
Information xxiv

iv 78-14564-01
CHAPTER 1Overview of the Cisco Wireless IP Phone
7920 1
Powering the Phone On and Off 4
Entering and Editing Text 5
Entering Symbols into Text 6
Deleting Characters 6
Main Screen and Display Indicators 6
Adjusting the Speaker Volume 8
Accessories 8
CHAPTER 2Getting Started 9
Checking Shipment Completeness 9
Safety Warnings 10
Warning Definition 10
Installation Warning 10
Product Disposal Warning 11
Lightning Activity Warning 11
Battery Handling Warning 11
Emergency Services Warning 12
Explosive Gas Warning 12
Battery Disposal Warning 12
Battery Safety Notices 13
Installing and Removing the Battery 15
Charging the Phone and the Battery 17
CHAPTER 3Basic Phone Tasks 21
Dialing a Phone Number 21
Redialing a Number 22
Using Speed Dial 22

Cisco Wireless IP Phone 7920 User Guide v
Answering a Call 23
Muting a Call 23
Using the Menus 23
CHAPTER 4Using Special Call Features 25
Selecting a Phone Line 25
Switching Between Calls 25
Placing a Call on Hold 26
Resuming a Held Call 26
Parking a Call 26
Making Conference Calls 27
Setting Up a Conference Call 27
Making Meet-Me Conference Calls 28
Establishing a Meet-Me Conference 28
Connecting to a Meet-Me Conference
Call 29
Transferring a Call to Another Phone 29
Using Call Pickup 30
Picking Up a Call Within Your Calling
Group 30
Picking Up a Call Outside Your Calling
Group 31
Using Shortcuts 32
Switching the Key Lock On and Off 32
Setting Ring and Vibration Modes 33
Checking Voice Mail 34

vi 78-14564-01
CHAPTER 5Advanced Features 35
Using the Directory Features 35
Accessing the Directory Menu 36
Browsing the Phone Record 36
Checking Detailed Phone Record
Information 37
Dialing a Number from the Directory 37
Dialing by Browsing Phone Records by
Name 37
Dialing by Scrolling Within the Phone
Record 39
Editing Phone Records 39
Adding or Erasing a Phone Record 39
Editing a Phone Record Entry 41
Configuring a Speed Dial Hot Key 41
Playing Voice Messages 43
Using the Call History 43
Opening the Call History Menu 44
Missed Calls 44
Checking a Missed Call 45
Editing and Dialing a Missed Call
Number 45
Received Calls 45
Checking a Received Call 46
Editing and Dialing a Received Call
Number 46
Placed Calls 46
Checking a Placed Call 47
Editing and Dialing a Placed Call 47
Erasing the Entire Call History 47

Cisco Wireless IP Phone 7920 User Guide vii
CHAPTER 6Configuring Profiles and Phone Settings 49
Default Settings for the Profiles 49
Using the Profiles 50
Opening the Profiles Menu 51
Activating a Profile 52
Setting the Ring Volume for a Profile 52
Setting the Incoming Call Alert for a
Profile 53
Setting the Vibrating Call Alert for a
Profile 53
Setting the Keypad Tone for a Profile 54
Setting the Warning Style for a Profile 54
Setting the Speaker Volume for a Profile 55
Configuring Phone Settings 56
Opening the Phone Settings Menu 57
Viewing the Phone Status 57
Viewing the Current Config File 57
Viewing the Network Statistics 58
Viewing the Firmware Information 58
Setting the Ring Tones 59
Downloading the Ring Tones 60
Setting the Phone Language 61
Setting the Greeting Message 61
Setting the Welcome Message 62
Setting the Backlight On and Off 62
Switching the Phone Lock On and Off 62
Setting the Password for the Phone
Lock 63
Enabling and Disabling the USB Port 63
Restoring the Factory Default Settings 64

viii 78-14564-01
CHAPTER 7Network Configuration 67
Opening the Network Config Menu 68
Setting Up the Dynamic Host Configuration
Protocol Client 68
Performing Static Settings 70
Setting IP Address 71
Setting IP Address for the Subnet
Mask 71
Setting IP Address for the Primary
Gateway 72
Setting IP Address for the Primary TFTP
Server 73
Setting IP Address for the Primary DNS
Server 73
Setting IP Address for the Secondary
DNS Server 74
Viewing the Current Configuration 75
Choosing TFTP IP Address 75
Viewing the Media Access Control Address 76
Site Survey 76
Performing the 802.11b Configuration 77
Opening the 802.11b Configuration
Menu 79
Performing Wireless Settings 79
Activating the Wireless Settings 79
Setting Up the Service Set Identifier 80
Selecting the Authentication Type 81
Setting Up the Wired Equivalent Privacy
Keys 82
Opening the Encryption Menu 83

Cisco Wireless IP Phone 7920 User Guide ix
Viewing the Associated Access Point MAC
Address 85
Viewing the Associated AP SSID 86
Viewing the Network Type 86
Setting the Cisco Light Extensible
Authentication Protocol 87
Setting the LEAP Username 87
Setting the LEAP Password 88
Switching the Prompt Mode On and
Off 88
APPENDIX AMenu Diagrams 91
APPENDIX BDisplay Messages 99
Informational Messages 99
Error Messages 101
Warning Messages 103
I NDEX 105

x 78-14564-01

Cisco Wireless IP Phone 7920 User Guide xi
Cisco One-Year Limited
Hardware Warranty Terms
There are special terms applicable to your hardware
warranty and various services that you can use during
the warranty period. Your formal Warranty
Statement, including the warranty applicable to Cisco
software, is included on the CD that accompanies
your Cisco product. Follow these steps to access and
download the Cisco Information Packet and your
warranty document from the CD or from Cisco.com.
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2. To read the Cisco Information Packet, follow
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and make sure that the part number
78-5235-02F0 is highlighted.
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c. Click Go.

xii 78-14564-01
The Cisco Limited Warranty and Software
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Cisco One-Year Limited Hardware Warranty Terms
Cisco Wireless IP Phone 7920 User Guide xiii
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for
Hardware
Cisco or its service center will use commercially
reasonable efforts to ship a replacement part within
ten (10) working days after receipt of a Return
Materials Authorization (RMA) request. Actual
delivery times can vary, depending on the customer
location.
Cisco reserves the right to refund the purchase price
as its exclusive warranty remedy.
To Receive a Return Materials Authorization
(RMA) Number
Contact the company from whom you purchased the
product. If you purchased the product directly from
Cisco, contact your Cisco Sales and Service
Representative.
Complete the information below, and keep it for
reference:
Product purchased from:
Their telephone number:
Product Model and
Serial number:
Maintenance Contract
number:

xiv 78-14564-01

Cisco Wireless IP Phone 7920 User Guide xv
Preface
This section covers the following topics:
•About This Guide, page xv
•Audience and Scope, page xv
•Related Documentation, page xvi
•Obtaining Documentation, page xvii
•Obtaining Technical Assistance, page xx
•Obtaining Additional Publications and
Information, page xxiv
About This Guide
This guide is designed to help you learn about basic
and advanced features of, and phone and network
configurations for, the Cisco Wireless IP Phone 7920.
Audience and Scope
This guide is intended for the wireless phone user who
may or may not have had any technical training in IP
telephony or networking, and who is planning to use
the Cisco Wireless IP Phone 7920 in an enterprise
environment.

xvi 78-14564-01
Related Documentation
This section describes other publications in the
Cisco 7920 Wireless IP Phone documentation set in
addition to related Cisco publications.
Cisco 7920 Documentation
The following publications are companion documents
to the Cisco Wireless IP Phone 7920 User Guide:
•For IP phone configuration, software installation,
and operation instructions, refer to the
Cisco Wireless IP Phone 7920 Administrator
Guide.
•For Cisco Wireless IP Phone 7920 accessories,
refer to the Cisco Wireless IP Phone 7920
Accessory Guide.
•For regulatory compliance and safety
information, refer to the Regulatory Compliance
and Safety Information for the Cisco Wireless IP
Phone 7920.
•For the latest information about the
Cisco Wireless IP Phone 7920, refer to the
Release Notes for the Cisco Wireless IP Phone
7920 at the following location:
http://www.cisco.com/univercd/cc/td/doc/produc
t/voice/c_ipphon/7920/index.htm

Preface
Cisco Wireless IP Phone 7920 User Guide xvii
Cisco IP Phone Documentation
For information about Cisco IP Phones, refer to the
following publications:
•Getting Started with the Cisco IP Phone 7910
•Cisco IP Phone Models 7960 and 7940 User
Guide
•Cisco IP Phone Administration Guide for Cisco
CallManager
Obtaining Documentation
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These sections explain how to obtain technical
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Cisco.com
You can access the most current Cisco documentation
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You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this
URL:
http://www.cisco.com/public/countries_languages.shtml

xviii 78-14564-01
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