Cisco 6961 - Unified IP Phone Standard VoIP User manual

Data Sheet
© 2010-2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 5
Cisco Unified IP Phone 6961
Cisco®Unified Communications Solutions enable collaboration so that organizations can quickly adapt to
market changes while increasing productivity, improving competitive advantage through speed and
innovation, and delivering a rich-media experience across any workspace, securely and with optimal
quality.
Product Overview
The Cisco®Unified IP Phone 6961 is a new and innovative IP endpoint that delivers affordable, business-grade voice
communication and video communication services to customers worldwide.
The Cisco Unified IP Phone 6961 supports 12 lines, paper label inserts for line and feature descriptions along with a
full-duplex speakerphone for a more productive, more flexible, and easier-to-use endpoint experience. Single-call
per-line appearance is introduced, delivering traditional telephony-like user experience for customers who seek this
type of call interaction for their users. Fixed keys for hold, transfer, and conference; tri-color LED line and feature
keys also make the endpoint simpler and easier to use.
The Cisco Unified IP Phone 6961 offers greater personalization, with the choice of two colors and two handset style
options. Right-to-left language presentation is also supported on the displays, addressing the language localization
needs of global customers.
The Cisco Unified IP Phone 6961 is also more energy-efficient and eco-friendly, in support of customer green
initiatives. A Deep-Sleep option provides energy savings. With this option, the Cisco Unified IP Phone 6961
consumes up to 50 percent less power in off-hours versus when the phone is idle during normal business hours. In
addition, the Cisco Unified IP Phone 6961 employs use of both recyclable and reground plastics for a more earth-
responsible solution.
With adoption of Cisco Unified Video Advantage 2.2 and later and the VTIII camera, you can elevate your
communication experience with support for video communications. Your PC monitor provides support for the video
communications while voice communications are supported by your IP Phone 6961 endpoint. For more information
on Cisco Unified Video Advantage and the VTIII camera, go to:
http://www.cisco.com/en/US/products/sw/voicesw/ps5662/index.html.

Data Sheet
© 2010-2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 5
Features and Benefits
Tables 1 through 6 give features and other information about the phones, and Table 7 gives ordering information.
Table 1. Features and Benefits
Feature Benefit
Lighted Hold key The key lights when pressed to put a call on hold and stays lit until the held call has been resumed, or flashes if one
call is held while another is engaged; the key is dark when no calls are on hold.
Lighted Menu key The key lights when pressed to access voicemail messages, call logs, network settings, user preferences, corporate
directories, and XML services; it stays lit while menu items are active.
Deep-Sleep option Power savings can be recognized by cycling power by time of day and day of week.
Co-branding Co-Branding button allows customers to include their logo on the Cisco Unified IP Phone 6900 Series phones.
Cisco has approved third-party vendors to produce the buttons.
Multiple-language support The following languages are supported:
●Arabic (Arabic area)
●Bulgarian (Bulgaria)
●Catalan (Spain)
●Chinese (China)
●Chinese (Hong Kong)
●Chinese (Taiwan)
●Croatian (Croatia)
●Czech (Czech Republic)
●Danish (Denmark)
●Dutch (Netherlands)
●English (United Kingdom) - Prompts only
●Estonian (Estonia)
●French (France)
●Finnish (Finland)
●German (Germany)
●Greek (Greece)
●Hebrew (Israel)
●Hungarian (Hungary)
●Italian (Italy)
●Japanese (Japan)
●Latvian (Latvia)
●Lithuanian (Lithuania)
●Korean (Korea Republic)
●Norwegian (Norway)
●Polish (Poland)
●Portuguese (Portugal)
●Portuguese (Brazil)
●Romanian (Romania)
●Russian (Russian Federation)
●Spanish (Spain)
●Slovak (Slovakia)
●Swedish (Sweden)
●Serbian (Republic of Serbia)
●Serbian (Republic of Montenegro)
●Slovenian (Slovenia)
●Thai (Thailand)
●Turkish (Turkey)
Speakerphone Full-duplex speakerphone allows for flexibility in placing and receiving calls.
Headset support RJ9 interface to optional headset allows customers to enjoy additional options for place and receiving calls.
Lighted message
waiting indicator The key lights when there is new voicemail, and the light is visible on both the phone chassis and the handset; it stays lit until you process your new voicemail.
Graphical display A 396 x 81 pixel-based, anti-glare, monochrome display with white backlighting provides scrollable access to calling
features and text-based XML applications.
Four soft key buttons and a
scroll toggle bar Your calling options are dynamically present; the scroll toggle bar allows easy movement through the displayed information.

Data Sheet
© 2010-2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 5
Feature Benefit
Network features Network features include Cisco Discovery Protocol and IEEE 802.1 p/q tagging and switching.
Ethernet switch The phone has a 10/100BASE-T Ethernet connection through two RJ-45 ports, one for the LAN connection and the
other for connecting a downstream Ethernet device such as a PC.
Volume control A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.
Dual-position foot stand The display is easyto view and the buttons and keys are easy to use; you can remove the foot stand for wall
mounting, with mounting holes located on the base of the phone.
Multiple ring tones The phone offers seven user-adjustable ring tones.
American Disabilities Act
(ADA) features The hearing-aid-compatible (HAC) handset meets the requirements set by the ADA; it also meets ADA HAC requirements for a magnetic coupling to approved hearing aids. The phone dialing pad also complies with ADA
standards.
Signaling protocol support The phones are supported in Cisco Unified Communications Manager and Unified Communications Manager
Business Edition Versions 7.1.2 and later using Skinny Client Control Protocol (SCCP) and SIP is supported with
Cisco Unified Communications Manager and Unified Communications Manager Business Edition Versions 7.1.5
and later.
Codec support G.711a, G.711, G.729a, G.729b, G.729ab and iLBC audio-compression codecs are supported.
Voice quality Comfort-noise generation and voice-activity-detection (VAD) programming is provided on a system basis.
Video Communications Requires Cisco Unified Video Advantage 2.2 and the VT III camera for support.
Security features ●Certificates
●Image authentication
●Device authentication
●File authentication
●Signaling authentication
●Media encryption using Secure Real-Time Transfer Protocol (SRTP)
●Signaling encryption using Transport Layer Security (TLS) Protocol
●Encrypted configuration files
Cryptographyis not enabled by default and may only be enabled through a cryptographically enabled CUCM.
Table 2. Software and Physical Specifications
Specification Description
Firmware upgrades You can download firmware changes from Cisco.com
Software upgrades Software upgrades are supported with a Trivial File Transfer Protocol (TFTP) server
Dimensions (H x W x D) Cisco Unified IP Phone 6961: 164 x 240 x 209 mm (6.44 x 9.5 x 8.2 in.)
Weight Cisco Unified IP Phone 6961: Standard: 1227g (43 oz); Slimline: 1206g (43 oz)
Phone casing composition Polycarbonate acrylonitrile butadiene styerene (ABS) plastic
Table 3. Power Requirements
Power Requirement Description
IEEE 802.3af PoE The phones can receive power from IEEE 802.3af-compliant blades
Local power The phones can also be powered locally with a power adapter (CP-PWR-CUBE-3=) along with one of the power
cords listed in Table 4
Table 4. AC Region and Country-Specific Power Cords
Part Number Country
CP-PWR-CORD-AP= Asia Pacific
CP-PWR-CORD-AR= Argentina
CP-PWR-CORD-AU= Australia
CP-PWR-CORD-CE= European Community
CP-PWR-CORD-CN= China
CP-PWR-CORD-JP= Japan
CP-PWR-CORD-NA= North America
CP-PWR-CORD-SW= Switzerland

Data Sheet
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CP-PWR-CORD-UK= United Kingdom
Table 5. Temperature Ratings
Temperature Variable Description
Operating temperature 32 to 104ºF (0 to 40ºC)
Relative humidity 10 to 95% (noncondensing)
Storage temperature 14 to 140ºF (-10 to 60ºC)
Table 6. Certifications
Regulatory Compliance CE Marking
Safety ●Underwriters Laboratories (UL) 60950
●Canadian Standards Association (CSA) C22.2 No. 60950
●EN 60950
●IEC 60950
●AS/NZS60950
●TS 001
Electromagnetic compatibility ●Federal Communications Commission (FCC) Part 15 (CFR 47) Class B
●ICES-003 Class B
●EN55022 Class B
●CISPR22 Class B
●AS/NZS CISPR 22 Class B
●CISPR 24
●VCCI Class B
●EN55024
●EN 50082-1
●EN 61000-3-2
●EN 61000-3-3
●EN 61000-6-1
Telecom ●FCC Part 68 (CFR47) HAC
●TIA 810A
Regulatory compliance CE Marking
Table 7. Ordering Information
Product Name Part Number
Cisco Unified IP Phone 6961, Charcoal, Standard Handset CP-6961-C-K9=
Cisco Unified IP Phone 6961, Charcoal, Slimline Handset CP-6961-CL-K9=
Cisco Unified IP Phone 6961, White, Standard Handset CP-6961-W-K9=
Cisco Unified IP Phone 6961, White, Slimline Handset CP-6961-WL-K9=
Note: All Cisco Unified IP Phones require the purchase of a phone technology license, regardless of call protocol being used.
Optional Accessories
Description SKU
Arctic White Slimline Handset CP-6900-LHS-AW=
Arctic White Standard Handset CP-6900-MHS-AW=
Charcoal Slimline Handset CP-6900-LHS-CG=
Charcoal Standard Handset CP-6900-MHS-CG=
Arctic White Handset Cord CP-HS-CORD-W=
Charcoal Handset Cord CP-HS-CORD-C=

Data Sheet
© 2010-2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 5
Warranty
Cisco Unified IP Phones are covered by a Cisco standard 1-year hardware warranty.
Cisco Unified Communications Services and Support
Using the Cisco Lifecycle Services approach, Cisco and our partners offer a broad portfolio of end-to-end services to
support the Cisco Unified Communications System. These services are based on proven methodologies for
deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for example,
can help you meet aggressive deployment schedules and minimize network disruption during implementation.
Operate services reduce the risk of communications downtime with expert technical support. Optimize services
enhance solution performance for operational excellence. Cisco and our partners offer a system-level service and
support approach that can help you create and maintain a resilient, converged network that meets your business
needs.
For More Information
For more information about the Cisco Unified IP Phone 6900 Series, visit http://www.cisco.com/go/ipphones/6900 for
Product Home Page or contact your local Cisco account representative.
Printed in USA C78-541539-03 02/11