Cisco 6945 Series User manual

Cisco Unified IP Phone 6945 User Guide for
Cisco Unified Communications Manager Express Version 8.8 (SCCP)
First Published: July 22, 2011
Last Modified: July 22, 2011
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Tel: [phone]
800 553-NETS (6387)
Fax: [phone]
Text Part Number: OL-24413-01

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©2011 Cisco Systems, Inc. All rights reserved.

CONTENTS
Overview 1
Physical Description of Cisco Unified IP Phone 6945 1
Phone Screen 3
Phone Connections 4
Footstand 5
Higher Viewing Angle 6
Lower Viewing Angle 6
Adjusting the Handset Rest 7
Operating Your Phone 9
Soft Key Descriptions 10
Access Services 12
Adjust the Display Contrast 12
Adjust the Ring Volume 12
Answer a Call 12
Auto Answer 13
Call History 13
Clear Call History 13
Delete a Call Record From Call History 14
Edit Number From Call History 14
Filter Call History 14
Place a Call from Call History 15
View Call History 15
View Call Record Details 16
Call Park 16
Park and Retrieve a Call Using Call Park 16
Park and Retrieve a Call using Assisted Direct Call Park 17
Park and Retrieve a Call Using Manual Directed Call Park 17
Call Pickup 18
Answer a Call Using Pickup 18
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End a Call 19
Establish/End a Conference Call 19
Hold/Resume a Call 19
Forward All Calls 20
Mute a Call 20
Phone Applications 20
Phone Directory 21
Search for and Dial a Contact 21
Search for and Dial a Contact while on a Call 22
Place a Call 22
Place a MeetMe Conference Call 23
Redial a Number 23
Select the Ringtone 23
Set up a Call Back Notification 24
Shared Lines 24
Sign In and Out of a Hunt Group 25
Speed Dial 25
Set up Speed-Dial Buttons 26
Speed-Dial Button 26
Transfer a Call 26
Blind Transfer 26
Consultative Transfer 27
Cancel Transfer 27
View Phone Information 28
Voice Messages 28
Check for Voice Messages 28
Listen to Voice Messages 28
Personalize Your Voicemail 29
Transfer Call to Voice Mail 29
Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP)
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Contents

CHAPTER 1
Overview
This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline
model 6945. The Cisco IP Phone 6945 has four lines.
•Physical Description of Cisco Unified IP Phone 6945, page 1
Physical Description of Cisco Unified IP Phone 6945
Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP)
OL-24413-01 1

DescriptionName
Functions as traditional handset and indicates an incoming call (flashing
red) or new voice message (steady red).
Handset with indicator
light
1
Displays information such as incoming/outgoing call status, directories,
line status, phone configuration options, and soft key tabs. Also, shows
dedicated phone line labels.
LCD screen2
Depending on configuration, programmable buttons provide access to:Line buttons3
• Phone lines and intercom lines (line buttons)
•Speed-dial numbers (speed-dial buttons, including the BLF speed-dial
features)
• Call features (for example, a Privacy button)
Buttons light to indicate status:
• Green, steady: Active call, answering call or two-way intercom call
• Green, flashing: Held call
• Amber, steady: Privacy in use, one-way intercom call, or DND active
• Amber, flashing: Incoming call or reverting call
• Red, steady: Remote line in use or parked
• Red, flashing: Remote line on hold
Depending on how your system administrator sets up the phone, enable soft
key options displayed on your phone screen.
Soft key buttons4
Transfers active calls to another extension.Transfer button
5
Initiates a conference call.Conference button6
Places the call on hold.Hold button7
The navigation pad allows you to scroll up and down on the LCD screen.
Allows you to scroll through menus, highlight items, and display speed
Navigation Pad and Select
(center) button
8
dials list if you press down when the phone is on-hook. Display phone
numbers from your Placed Calls if you press up when the phone is on-hook.
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Overview
Physical Description of Cisco Unified IP Phone 6945

DescriptionName
Toggles headset on and off. When the headset is on, the button is lit.Headset button
9
Toggles speaker on and off. When the speakerphone is on, the button is lit.Speaker button10
Functions as traditional telephone keypad.Dial pad11
Toggles mute on and off.Mute button12
Increases or decreases handset, headset, ringer, or speakerphone volume.Volume button13
Provides access to message (voice mail) system.Messages button14
Provides access to phone settings such as call history, user preferences,
phone configuration (including administration settings, device configuration,
Application button15
network configuration, and other common configurations), and phone model
information.
Provides access to phone directories.Contacts button16
Phone handset.Handset17
Phone Screen
Displays date, time, and directory number.Header1
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Overview
Phone Screen

Displays text label and icon for phone or intercom line, speed-dial
numbers, or services, depending on your configuration.
Line text label with icon2
During a call, displays details for the primary line. If not on a call,
displays line text label and other information such as placed calls,
speed dials, and phone menu listings.
Primary line details and other
phone information
3
Displays line label and call details for the secondary line and other
phone information such as placed calls, speed dials, and phone
menu listings.
Secondary line details and other
phone information
4
Displays soft keys for available features or actions.Soft key labels5
Phone Connections
This section shows and describes the connectors on your Cisco Unified IP Phone 6945.
Access port (10/100 PC) for connecting your phone
to your computer
5DC adapter port (DC48V) for phones not
provided with inline power
1
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Overview
Phone Connections

Auxiliary port6AC-to-DC power supply (optional)2
Handset connection7AC power cord (optional)3
Analog headset connection (optional)8Network port (10/100 SW) for connecting
to the network
4
Footstand
If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher
or lower viewing angle, depending on your preference.
Footstand slots for a lower viewing angle2Footstand slots for a higher viewing angle1
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Overview
Footstand

Higher Viewing Angle
Lower Viewing Angle
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Overview
Higher Viewing Angle