Cisco 8831 User manual

September 23, 2014
©2014 ADP, Inc. b27323
1
Cisco 8831 IP Conference Phone
Quick Reference Guide
*437532*
Making Calls
When making calls outside your
dealership, enter a 9 and then the
10-digit number. You do not need to
enter a 1 for long distance calls.
Dialing a Number
Do one of the following then dial the number:
!Press the New Call softkey.
!Press the (unlit) Speakerphone button.
Redialing Numbers
Press the Redial softkey. The phone dials the number it last called.
Calling Internal Extensions from the Voice Enabled Directory
1. Dial your voice-enabled directory extension, usually 8090.
2. At the voice prompt, speak the name of the person you want to call.
!If the system finds a single match, it plays the greeting for the person and
automatically transfers you to that person’s extension.
!If there are multiple matches, the system plays the greeting for the first
matching person. If the greeting matches the person you want to call, speak
Yes, and you will be connected to the person’s extension; if not, speak No, and
the system presents the greeting of the next matching person.
!If the system cannot find a match, try speaking the name again, or just the
person’s first or last name.
Ending Calls
There are multiple ways to end a
call on your phone.
Perform one of the following options to end a call:
!Press the End Call softkey.
!Press the lit Speakerphone button.
Answering Calls
There are multiple ways to answer
calls on the phone.
Answering a Ringing Call
To answer a ringing call, do one of the following:
!Press the unlit Speakerphone button.
!Press the Answer softkey.
Call Waiting
If a second call arrives while you are on another call, the name of the second caller
displays and the LEDs on the Sound Base flash green. To answer the second call
and put the first call on hold, press the flashing amber line button . Press the line
button again to switch between the two calls.
Muting Calls
You can mute your phone using the Mute button. This allows you to listen to all
parties on a call but prevents them from hearing any noise coming from your line.
Press Mute on either the Display Control Unit or the Sound Base to toggle Mute
on and off. When Mute is on, the Mute button and the LED indicators glow red.
Placing Calls on Hold
Note: When a call is on hold for an
extended period of time, you will
see and hear both visual and
audible alerts.
1. Press the Hold softkey. The hold icon displays.
2. To resume the held call, press the Resume softkey.

©2014 ADP, Inc. b27323
2
Quick Reference Guide
Conference
You can create a conference with
multiple callers.
The conference call ends when all
participants hang up.
Creating a Conference
1. While on an active call, press the Conf softkey.
2. Dial the number to the contact you want to add to the conference call.
3. Press the Conf softkey before or after the party answers. The conference begins
and the phone displays “Conference” instead of caller ID.
4. Repeat Steps 1 through 3 to add more participants.
Conferencing Two Active Calls
1. While connected with two calls (one active, one on hold), press the Conf softkey.
2. Press the More and then the Calls softkeys.
3. Select the other call, and then press the Conf softkey.
Viewing and Removing Conference Participants
1. To view conference participants, press the ConfList softkey.
2. To remove a conference participant, highlight a name then press the Remove
softkey.
Call History
You can view the last 150 missed,
placed, and received calls for your
phone.
Viewing the Call History
Press the Apps softkey, and then select Call History.
Dialing a Call from the Call History
To dial, scroll to a call and press the Select button in the Navigation bar or the Call
softkey.
Viewing Call Details
To view the details for a call, highlight the call and press the More and then Details
softkeys.
Directories
With directories, you can search for
and call a contact.
Searching and Calling a Contact in a Directory
1. Press the More and then the Contacts softkey.
2. Select a directory.
3. Enter search criteria and press Search softkey.
4. Select the listing and press the Dial softkey.
Mute
Mute
Dialpad+
Speakerphone+
Select+
button+
Navigation+
Softkeys+
Volume
Speaker+
LCD+
screen+
Display+
Control+Unit+
Sound+
Base+