Cisco 8800 Series User manual

8800 CiscoIP Phone
Quick Reference Guide
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8800 Phone Layout and Key Descriptions
8800 Phone Descriptions

Handset Light
Strip
Indicates an incoming call (flashing red) or new voice message
(steady red).
Phone Screen
Shows information about your phone such as directory number,
call and line status, softkey options, speed dials, placed calls,
and phone menu listings.
Programmable
Feature Buttons
and Session
Buttons
Your phone provides quick access to your phone lines, features,
and call sessions:
Programmable feature buttons (left side): Use to view
calls on a line or access features such as Speed Dial or
All Calls. These buttons are also called feature buttons.
Sessionbuttons (right side): Use to perform tasks such as
answering a call, resuming a held call, or (when not being
used for an active call) initiating phone functions such as
displaying missed calls. Each call on your phone is
associated with a session button.
Note: If you are using a locale that reads right to left, such as
Arabic, the line button and session button locations are
swapped.
Depending on how your system administrator sets up the phone,
the buttons provide access to:
Phone lines and intercom lines
Speed-dial numbers (speed-dial buttons, including the
Line Status speed-dial features)
Web-based services (for example, a Personal Address
Book button)
Call features (for example, a Privacy button)
Buttons illuminate to indicate status:
Green, steady: Active call or two-way intercom call
Green, flashing: Held call
Amber, steady: Privacy in use, one-way intercom call,
DND active, or logged into Hunt Group
Amber, flashing: Incoming call or reverting call
Red, steady: Remote line in use (shared line or Line
Status)
Red, flashing: Remote line on hold
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SoftkeyButtons
Depending on how your system administrator sets up the phone,
enabled softkey options display on your phone screen.
Navigation Ring
and Select
Button
The navigation ring and select button allows you to scroll
through, highlight, and select items.
ReleaseButton
Ends a connected call or session.
Hold / Resume
Button
Places an active call on hold or resumes the held call.
Conference
Button
Creates a conference call.
TransferButton
Transfers a call.
Speakerphone
Button
Toggles the speakerphone on or off. When the speakerphone is
on, the button is lit.
Mute Button
Toggles the microphone on or off. When the microphone is
muted, the button is lit.
Headset Button
Toggles the headset on or off. When the headset is on, the
button is lit.
Keypad
Allows you to dial phone numbers, enter letters, and select menu
items (by entering the item number).
Volume Button
Controls the handset, headset, and speakerphone volume (off
hook) and the ringer volume (on hook).
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8800 Phone Quick Task Guide
USER PREFERENCES
To adjust user preferences:
1. Press Applications button.
2. Scroll to and select Preferences option.
To change the ring tone:
1. Select Ringtone from Preferences.
2. Scroll through ring type options.
3. Press Play softkey to sample ring.
4. Press Set softkey to make choice.
5. Press Apply softkey to finalize choice.
To change contrast:
1. Select Contrast from Preferences.
2. Use Navigation ring to adjust contrast.
3. Press Save softkey to save contrast settings.
Contacts Button
Opens or closes the Directories menu. Use the Contacts button
to access personal and corporate directories.
Applications
Button
Opens or closes the Applications menu. Use the Applications
button to access call history, user preferences, phone settings,
and phone model information.
Messages
Autodials your voice messaging system (varies by system).
Back Button
Returns to the previous screen or menu.
Handset
The handset contains the primary mic and speaker.
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DIALINGAND ANSWERING
To make a call:
Lift the handset and dial a number (or predial by entering the number before
lifting the handset).
Press Speakerphone or Headset and dial a number if using
speakerphone/headset.
For Internal calls - enter the 4 digit extension number.
For external calls - dial9 + the number (add 1 + area code for long distance
calls).
To answer a call on your primary line:
Lift the handset.
If you are using the speakerphone, press Speakerphone button.
If you are using the headset, press Headset button.
To end a call:
Hang up handset.
If you are using the speakerphone, press Speakerphone button or End-Call
softkey.
If you are using the headset, press the Headsetbutton or End-Call softkey.
DECLINE
To immediately decline a call:
Highlight the call and press Decline softkey.
To send call to voicemail:
Press Volume down once to silence the incoming call, then wait for the call go to
voicemail.
HOLD AND RESUME
To place a call on hold:
Press the Hold / Resume button.
To resume a call:
Press the Resume softkey or the Hold / Resume button.
DND (DO NOT DISTRURB)
When you don’t want your phone to ring:

Press DNDsoftkey to enable.
Your phone will not ring, but the call will still flash on screen, and is available to
pick up.
Press DNDsoftkey to disable.
FORWARD
To forward calls:
1. At idle phone, press Forward All softkey.
2. Dial the destination number or select number from Call History.
To cancel forwarding:
Press Forward Off softkey.
TRANSFER
To transfer a call to another extension:
Press Transfer button.
At dial tone, dial desired number.
Press Transfer button again.
To retrieve the call if no one answers:
Press Cancel softkey.
VOICEMAILACCESS
To access voice mail on your phone:
1. Press the Voice Mail key for the box of the first extension’s box.
a. If it’s a voice mail box for another line on the phone, press said line’s
button and then press the voice mail key.
2. The voice mail system will prompt for the PIN for the box. Enter the PIN.
a. If you forget the PIN, contact your system administrator and they can reset
the PIN for you.
3. Unread/unheard voice mail messages will be played first.
4. Listen to the prompts to delete, save or forward a voicemail message.
CORPORATEDIRECTORY
Look up subscribers by first name, last name or extension number:
1. Press the Contacts Button.
2. Scroll to and select Corporate Directory.
3. Fill in search criteria and press Submit softkey.
4. Highlight desired contact and press Dial (or Call) softkey.

VOLUME
To adjust the handset, headset, or speakerphone volume:
During the call, press Volume button up or down.
To adjust the ringer volume:
At an idle phone, press Volume button up or down.
CONFERENCE(AD-HOC)
To conference in participants:
1. During a connected call, press Conference button.
2. Select a held call and press Yes.
3. OR dial the desirednumber and press Conference button again.
To end a conference call:
Hang up handset.
Press Cancel softkey.
To view conference participants:
Press Details softkey.
CALLHISTORY
To view call history:
1. Press Applications button.
2. Scroll to and select Call History option.
3. Select All Lines or the line that you want to view.
4. Select a call record and press Details softkey.