
CLOUD VOICE S Service –Cisco IP Phone 6921
Version 4.0
© 2018WTT HK Limited,All Rights Reserved
Table of Content
1Phone Set Features and Functions...............................................................................3
1.1 Operation for IP Phone 6921 ...................................................................................3
2Location of Control .......................................................................................................4
3Preference Setup..........................................................................................................6
3.1 Adjusting Ringer Volume and Ringtone ......................................................................6
3.1.1 Change Volume:..................................................................................................6
3.1.2 Change Ringtone:................................................................................................6
3.2 Adjusting Contrast ....................................................................................................6
4Basic Features..............................................................................................................7
4.1 Placing a Call...........................................................................................................7
4.2 Answering a Call ......................................................................................................7
4.3 Call Waiting..............................................................................................................7
4.4 Ending a Call............................................................................................................8
4.5 Muting a Call............................................................................................................8
4.6 Putting a Call on Hold ...............................................................................................8
4.7 Transferring a Call to another Party ...........................................................................8
4.8 Redialing the Last Number Dialed..............................................................................9
4.9 Forwarding Calls to another Phone............................................................................9
4.9.1 Setting up Call Forwarding from your IP Phone ......................................................9
4.9.2 Setting up Call Forwarding from your Mobile ..........................................................9
4.9.3 Setting up Call Forwarding via Internet...................................................................9
4.10 Placing a Conference Call......................................................................................10
4.11 Call Pickup............................................................................................................11
4.11.1 Call Pickup within your Group .......................................................................11
4.11.2 Directed Call Pickup (Specific Group Member)...............................................11
5. VoiceMail Service (iVoiceMail Plus) ............................................................................12
5.1 Activating VoiceMail..............................................................................................12
5.1.1 Activating VoiceMail on your IP Phone .............................................................12
5.1.2 Remote Activation of VoiceMail........................................................................12
5.2 Accessing VoiceMail.............................................................................................12
5.3 Remote Access to VoiceMail.................................................................................13
5.4 Retrieval of VoiceMail via Outlook 2000/ 2003/ 2007/ 2010/ 2013 ............................13
6. VoiceMail Service (eVoiceMail)...................................................................................14
6.1 Activating VoiceMail..............................................................................................14
6.1.1 Activating VoiceMail on your IP Phone .............................................................14
6.1.2 Remote Activation of VoiceMail........................................................................14
6.2 Accessing VoiceMail.............................................................................................14
6.3 Remote Access to VoiceMail.................................................................................15
7. Using the Phone Log ..................................................................................................16
6.1 Viewing and Dialing from the Phone Log..................................................................16
6.2 Delete Call Record from the Phone Log ...................................................................16
8. Extension Mobility ......................................................................................................17
8.1 Login ....................................................................................................................17
8.2 Logout ...................................................................................................................17
9. Password Management...............................................................................................18
9.1 Change The Cloud Voice Password.....................................................................18
9.2 Change The IP Phone PIN ..................................................................................19