Cisco 7941G - Unified IP Phone VoIP User manual

User Guide
Cisco Unified IP Phone Guide 7905G/7912G, 7906G/7911G,
7940G/7960G, 7941G/7961G (SCCP)
Cisco Unified Communications Manager Express
1Overview
2Operating Your Phone
3Phone Features and Functions List

2
1Overview
This guide provides phone, soft key, and features descriptions for the following Cisco Unified IP Phone models:
•7905G/7912G
•7906G/7911G
•7940G/7960G
•7941G/7961G
Cisco Unified IP Phone 7905G/7912G and 7906G/7911G
Physical Layout
The Cisco Unified IP phones 7905/7912 and 7906/7911 phones are single-line phones. The 7906/7911 phones provide a higher
resolution display than the 7905/7912 phones, and are similar in operation.
Name Description
1Cisco IP phone model type Shows the Cisco IP phone model number.
2LCD screen Displays information such as line/call status, phone number, and soft key tabs.
3Soft keys Engages the functions displayed on the corresponding LCD tabs.
4Navigation button Scrolls through text and selects features that are displayed on the LCD screen. Provides
shortcut access to the Speed Dial menu when the phone is idle.
5Menu button Provides access to phone services.
9
83
4
6
5
7
2 1
121276

3
Connecting Your Phone
This section shows how to use the connectors on your Cisco IP phone.
6Hold button Places an active call on hold. Resumes a held call.
7Keypad Functions like a traditional telephone keypad.
8Volume button Increases or decreases handset volume and on-hook ring volume.
9Handset with indicator light Functions like a traditional handset.
1Network port (10BASE-T) 4Cisco power supply (optional)
2Handset port 5Power cable with wall socket plug
3DC adapter port (DC48V)
Name Description
2
54
1
3
91637

4
Adjusting the Handset Rest
When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the
following method to adjust the handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab 180 degrees.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
Cisco Unified IP Phone 7960G/7940G and 7961G/7941G
The Cisco Unified IP phones 7940/7960 and 7941/7961 are multiline phones. The 7940 and 7941 have two lines; the 7960 and
7961 have 4 lines. The 7941/7961 phone provides a higher resolution display than the 7940/7960 phones, and are similar in
operation.
Physical Layout
Name Description
1Cisco IP phone model type Shows the Cisco IP phone model number.
2LCD screen Displays information such as line/call status, phone number, and soft key tabs.
1 2 3
120521
17 3
4
1516 14
95069
1
8
6
5
2
910
111213
7

5
3Line or speed-dial button Opens a new line, speed-dials a phone number, or ends a call. The Cisco Unified IP
Phone 7940G has two lines, and the Cisco Unified IP Phone 7960G has six lines.
4Footstand adjustment Allows you to adjust the angle of the phone base.
5Directories button Provides access to phone directories.
6Question “?” button Not in use.
7Settings button Provides access to phone settings such as display contrast and ring type.
8Speaker button Toggles the speaker on and off.
9Mute button Toggles mute on and off.
10 Headset button Toggles the headset on and off.
11 Volume button Increases or decreases handset, headset, ringer, or speakerphone volume.
12 Services button Provides access to phone services.
13 Messages button Provides access to a message system.
14 Navigation button Scrolls through text and selects features that are displayed on the LCD screen.
15 Keypad Functions like a traditional telephone keypad.
16 Soft keys buttons Engages the functions displayed on the corresponding LCD tabs.
17 Handset with indicator light Functions like a traditional handset and provides message waiting indicator light and
message-waiting (stutter) tone.
Name Description

6
Connecting Your Phone
This section show how to use the connectors on your Cisco IP phone.
1DC adapter port (DC48V) for phones not
provided with inline power 5Access port (10/100 PC) for connecting your phone to your computer
2AC-to-DC power supply 6Handset port
3AC power cord 7Headset port
4Network port (10/100 SW) for connecting to the
network 8Footstand button
AUX
DC48V
10/100 SW 10/100 PC
+
113656
2
8
3
45
67
1

7
Adjusting the Handset Rest
When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the
following method to adjust the handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab 180 degrees.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
Soft Key Descriptions
Your Cisco Unified IP phone is equipped with soft keys for call features and options. soft keys are displayed along the bottom
of the LCD screen and are engaged using the corresponding buttons. Soft keys can change according to the state of the phone.
Following is a comprehensive list of soft keys offered on these Cisco Unified IP Phones. Functions depend on your system
configuration.
Soft Key Description
<< or >> Navigates to edit characters. Use the backspace soft key to erase digits that were entered incorrectly.
Accept Accepts the current edits. For instance, adding an entry to your personal directory.
Acct Consult your administrator on the use of this soft key.
Add Adds an entry to the personal directory.
Alpha Toggles character input mode from numeric to alphanumeric.
Answer Answers an incoming call.
BlndXfr Redirects the call without allowing you to speak to the transfer recipient (known as a blind transfer).
Callback Notifies callers that the called line is free.
Cancel Cancels the last selection.
CFwdALL Forwards all calls.
Clear Clears directory history.
Confrn Connects callers to a conference call.
DelAll Deletes all entries in the personal directory.
Delete Deletes selected item.
Dial Dials the displayed number.
Directories Provides access to phone directories.
DND Enables and disables the Do-Not-Disturb feature.
Down Decreases the LCD screen contrast.
1 2 3
120521

8
Edit Selects a number and activates the cursor for editing.
EditDial Selects a number and activates the cursor for editing.
EndCall Ends the current call.
Exit Exits from the current selection or screen.
Flash Provides hookflash functionality for three-way calling and call waiting services provided by the PSTN or
Centrex service.
GPickUp Selectively picks up calls to a phone number that is a member of a pickup group.
Hold Places an active call on hold. Resumes a held call.
Login Provides PIN-controlled access to restricted phone features. Contact your system administrator for additional
instructions.
Message Dials the local voice-mail system.
Monitor Enables the user to switch from the handset to the speaker to listen to a call hands-free.
Monoff Enables the user to switch from the speaker to the handset and continue talking on the call.
more Scrolls through additional soft key options (for example, use the more soft key to locate the Number soft
key).
Mute Toggles muting on and off.
NewCall Opens a new line on the speakerphone to place a call.
Number Toggles character input mode from alphanumeric to numeric.
Ok Confirms the selection.
Park Forwards calls to a location from which the call can be retrieved by anyone in the system.
PickUp Selectively picks up calls to another extension.
Play Plays the ring sound sample.
Redial Redials the last number dialed.
Reorder Reorder the entries in the Personal Directory.
Restore Consult your system administrator on the use of this soft key.
Resume Returns to an active call.
Save Saves the last change.
Search Initiates a search in the local directory.
Select Selects the highlighted option.
Settings Provides access to phone settings such as display contrast, ring volume, and ring type.
Trnsfer Transfers selected calls to an alternate number.
Up Increases the LCD screen contrast.
URL Enter alphanumeric characters for call forwarding.
Soft Key Description (continued)

9
2Operating Your Phone
This section describes how to operate your Cisco Unified IP phone. Because there are differences in phone and site configuration,
not all features and procedures described here may apply to your phone. Consult your system administrator for more
information. This section includes:
•Basic: Place a Call, page 9
•Speakerphone: Place a Call, page 10
•Headset: Place a Call, page 10
•Answer a Call, page 10
•End a Call, page 10
•Redial a Number, page 10
•Hold a Call, page 10
•Mute a Call, page 11
•Manage Call Waiting, page 11
•Retrieve Voice-Mail Messages, page 11
•Call-Blocking (Toll Bar) Override, page 11
•Transfer a Call, page 12
•Forward All Calls, page 12
•Conference Calls, page 12
•Place a Call from Your Local Directory, page 14
•Program Personal Speed-Dial Buttons, page 15
•Place a Call from Your System Speed-Dial Directory, page 15
•View Call History, page 15
•Place a Call from Call History, page 15
•Clear Call History, page 16
•Use Audio Paging, page 16
•Use the Intercom Feature, page 16
•Activate Do Not Disturb, page 17
Note In the following procedures, you may be required to enter information using the keypad. Press the backspace (<<) soft
key to erase digits that were entered incorrectly.
Basic: Place a Call
To place a call, use one of the following methods:
•Lift the handset and dial the number.
•Dial the number and then lift the handset.
•Press the line button for your extension, dial the number, and then lift the handset.
•Press any available button, dial the number, and then lift the handset.
•Press the New Call soft key, dial the number, and then lift the handset.
•Press a speed-dial button and then lift the handset.
•If you have selected a number from a directory, press the Dial soft key, and then lift the handset.

10
Speakerphone: Place a Call
To place a call using the speakerphone, use one of the following methods:
•Press the speakerphone button and perform the steps for placing a basic call, and do not lift the handset.
•Perform the steps for placing a basic call and do not lift the handset.
To switch to handset operation, just lift the handset.
Headset: Place a Call
To place a call using a headset, press the heasdset button, then perform the steps for placing a basic call, and do not lift the
handset.
To switch to handset operation, just lift the handset.
Answer a Call
To answer a call, use one of the following methods:
•Lift the handset.
•If you are using a headset, press the Headset button. If necessary, press the line button to select between incoming calls.
•To use the speakerphone, press the Answer soft key or the Speaker button.
End a Call
To end a call, use one of the following methods:
•Hang up the handset.
•If you are using a headset, press the Headset button or the EndCall soft key.
•If you are using the speakerphone, press the Speaker button or the EndCall soft key.
Redial a Number
To redial the most recently dialed number, use one of the following methods:
•Lift the handset and press the Redial soft key.
•Press the Redial soft key to dial using the speakerphone.
Hold a Call
To place a call on hold while on the call, press the Hold soft key.
To retrieve a held call, press the Resume soft key.
If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume.
If multiple calls on multiple lines are on hold, press the line button for the line that you want to pick up. The active call on the
other line is automatically put on hold.
Note Because the hold feature can generate music or beeps, avoid using hold when dialed into a remote conference system.
Simple three-party conferences that are created locally on your phone can safely be placed on hold without introducing
music or beeps into the conference.