Cisco 8821 Manual

Phone Setup
•Phone Hardware Installation, on page 1
•Phone Configuration Tasks, on page 15
Phone Hardware Installation
Before you can use your phone, you must install and charge the battery. The battery may already be installed
in your phone, or you may have to install it yourself.
You must read the safety information in Product Safety and Security before you use, install, or charge the
phone.
The battery may already be charged using one of the supported charging methods. If the battery isn't charged,
you must charge the battery before you can set up the phone.
Install the Cisco Wireless IP Phone 8821 Battery
IP54 compliance mean that the phone is sealed from dust and water. When the phone leaves the factory, it is
completely sealed.
If you need to open the battery compartment, don't open it in a dusty or wet environment.
You should make sure that the battery cover is closed to ensure that dust and water cannot enter the battery
compartment.
Dirt, oil, or other products can damage the gasket on the battery compartment cover, resulting in a poor seal.
Every time you change the battery, inspect the gasket for damage. If the gasket is damaged, you can order a
replacement cover.
Note
Phone Setup
1

Phone life and functions could be compromised if:
• The battery is installed incorrectly.
• The battery cover is not closed properly.
• The rubber gasket on battery cover is poorly maintained.
• The rubber gasket on battery cover is damaged.
• The phone is dropped on a hard surface on a regular basis.
Caution
Procedure
Step 1 Remove the cover from the battery compartment.
a) Push the locking catch to the left to release the cover.
b) Lift and remove the cover of the battery compartment.
Step 2 Install the battery.
If you install the battery incorrectly in the battery compartment, the battery and the battery
compartment will be damaged.
Caution
Phone Setup
2
Phone Setup
Install the Cisco Wireless IP Phone 8821 Battery

The battery has metal contacts that must connect to the contacts in the battery compartment. The battery also
has an arrow at the bottom and the Cisco logo at the top.
When the battery is correctly inserted, the logo and arrow are visible. The arrow points towards the connector
on the base of the phone and the logo is close to the locking catch.
The battery compartment has small tabs in the bottom corners. The battery must slide under these tabs. The
following graphic shows the battery compartment without and with the battery correctly installed.
a) Hold the battery so that the lower edge is close to the bottom of the compartment. Make sure that the
metal contacts on the phone and battery face each other. On the battery, the Cisco logo must be near the
locking catch and the arrow must point to the base of the phone.
Phone Setup
3
Phone Setup
Install the Cisco Wireless IP Phone 8821 Battery

Do not force the battery into the compartment or you will damage the compartment and the
battery.
Caution
b) Slide the bottom of the battery under the tabs in the bottom of the battery compartment.
c) Press the battery into the battery compartment until it locks in place. Make sure that it is flat in the
compartment.
The following graphic shows a properly-installed battery.
Step 3 Inspect the gasket on the inside of the battery compartment cover and, if necessary, clean it with a cloth
dampened with water.
Do not use oil- or alcohol-based cleaners on the gasket. These cleaners will damage the gasket and
void the phone warranty.
Caution
Step 4 Replace the cover to the battery compartment.
Phone Setup
4
Phone Setup
Install the Cisco Wireless IP Phone 8821 Battery

When you close the battery cover, make sure that it is completely closed. Otherwise dust and water
can enter the battery compartment.
Caution
a) Align the tabs at the bottom of the cover into the notches on the phone.
The tabs slide into the phone.
b) Press the cover firmly against the phone until it clicks in place. Press at the top, middle, and bottom of
the cover on each side.
Press at the top, middle, and bottom of the cover on each side.
Phone Setup
5
Phone Setup
Install the Cisco Wireless IP Phone 8821 Battery

Do not force the cover. If it doesn't click into place easily, remove the cover and check that the
battery is inserted correctly.
Caution
c) Check that the cover is flush with the phone, then slide the lock to the right to lock the cover in place.
Replace the Cisco Wireless IP Phone 8821 Battery
If you have a spare battery, you can replace a depleted battery with a charged battery.
IP54 compliance mean that the phone is sealed from dust and water. When the phone leaves the factory, it is
completely sealed.
If you need to open the battery compartment, don't open it in a dusty or wet environment.
You should make sure that the battery cover is closed to ensure that dust and water cannot enter the battery
compartment.
Phone Setup
6
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

Dirt, oil, or other products can damage the gasket on the battery compartment cover, resulting in a poor seal.
Every time you change the battery, inspect the gasket for damage. If the gasket is damaged, you can order a
replacement cover.
Note
Phone life and functions could be compromised if:
• The battery is installed incorrectly.
• The battery cover is not closed properly.
• The rubber gasket on battery cover is poorly maintained.
• The rubber gasket on battery cover is damaged.
• The phone is dropped on a hard surface on a regular basis.
Caution
Procedure
Step 1 Remove the cover from the battery compartment.
a) Push the locking catch to the left to release the cover.
b) Lift and remove the cover of the battery compartment.
Step 2 Hold the phone in one hand with the screen towards the palm of your hand. Cup your other hand near the base
of the phone. Shake the phone to make the battery fall into your hand.
Phone Setup
7
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

Step 3 Install the battery.
If you install the battery incorrectly in the battery compartment, the battery and the battery
compartment will be damaged.
Caution
Phone Setup
8
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

The battery has metal contacts that must connect to the contacts in the battery compartment. The battery also
has an arrow at the bottom and the Cisco logo at the top.
When the battery is correctly inserted, the logo and arrow are visible. The arrow points towards the connector
on the base of the phone and the logo is close to the locking catch.
The battery compartment has small tabs in the bottom corners. The battery must slide under these tabs. The
following graphic shows the battery compartment without and with the battery correctly installed.
a) Hold the battery so that the lower edge is close to the bottom of the compartment. Make sure that the
metal contacts on the phone and battery face each other. On the battery, the Cisco logo must be near the
locking catch and the arrow must point to the base of the phone.
Do not force the battery into the compartment or you will damage the compartment and the
battery.
Caution
b) Slide the bottom of the battery under the tabs in the bottom of the battery compartment.
c) Press the battery into the battery compartment until it locks in place. Make sure that it is flat in the
compartment.
The following graphic shows a properly-installed battery.
Phone Setup
9
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

Step 4 Inspect the gasket on the inside of the battery compartment cover and, if necessary, clean it with a cloth
dampened with water.
Do not use oil- or alcohol-based cleaners on the gasket. These cleaners will damage the gasket and
void the phone warranty.
Caution
Step 5 Replace the cover to the battery compartment.
When you close the battery cover, make sure that it is completely closed. Otherwise dust and water
can enter the battery compartment.
Caution
a) Align the tabs at the bottom of the cover into the notches on the phone.
The tabs slide into the phone.
Phone Setup
10
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

b) Press the cover firmly against the phone until it clicks in place.
Press at the top, middle, and bottom of the cover on each side.
Do not force the cover down. If it doesn't click into place easily, remove the cover and check
that the battery is inserted correctly.
Caution
c) Check that the cover is flush with the phone, then slide the lock to the right to lock the cover in place.
Phone Setup
11
Phone Setup
Replace the Cisco Wireless IP Phone 8821 Battery

Phone Battery Charging
You can charge the battery using any of the following options:
• USB cable—You can charge the phone with an AC power adapter or your computer.
• Desktop charger—You can use the phone and charge it at the same time.
• Multicharger—You can charge several phones at the same time.
Explosion Hazard: Do not charge the phone battery in a potentially explosive atmosphere. Statement 431
Warning
The battery takes about 3 hours to charge in the AC power adapter, desktop charger, or multicharger. It takes
about 6 hours to charge using the USB cable and your computer.
Spare Battery Charging
If you require longer talk times, you will find it useful to have a spare, charged battery. You can charge a
spare battery in the desktop charger or multicharger.
Explosion Hazard: Do not charge the spare battery in a potentially explosive atmosphere. Statement 431
Warning
The spare battery takes about 3 hours to charge in the desktop charger or multicharger.
Prepare the Power Adapter
The power adapter for your phone is compact. Before you use the power adapter, you have to unfold the
prongs. After you use the adapter, you can fold in the prongs.
The power adapter for your region may also require an additional clip to allow the adapter to be plugged into
the electrical outlet.
Phone Setup
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Phone Setup
Phone Battery Charging

Procedure
Step 1 Catch the edge of a prong with your finger and pull the prong up until it clicks into position.
Step 2 (Optional) Install the international power clip.
Step 3 (Optional) Before you close the adapter, remove the international power clip.
Step 4 (Optional) Hold the lever on the top of the adapter down and press the prongs down to close the adapter.
Charge the Battery with the AC Power Supply
You can charge your phone using an AC power supply. When you use the power supply to charge your phone,
the battery can take up to 3 hours to fully charge.
The wide connector on the USB cable connects to the phone using magnets to hold it secure. It has pins that
you need to align correctly. If you hold the phone so that the screen is towards you, the battery icon on the
connector is visible.
Phone Setup
13
Phone Setup
Charge the Battery with the AC Power Supply

Do not charge the phone in a hazardous environment.
Do not charge the phone if it is wet.
Caution
Before you begin
You need the USB power cable supplied with your phone.
You need to prepare the power adapter for use as described in Prepare the Power Adapter, on page 12.
Procedure
Step 1 Plug the USB cable into the bottom of the phone with the pins aligned.
Step 2 Plug the USB cable into the power adapter.
Step 3 Plug the power adapter into the electrical outlet.
Charge the Battery with the USB Cable and a USB Port on Your Computer
You can charge your phone using your computer. When you use the computer to charge your phone, the
battery can take up to 6 hours to fully charge.
The wide connector on the USB cable connects to the phone using magnets to hold it secure. It has pins that
you need to align correctly. If you hold the phone so that the screen is towards you, the battery icon on the
connector is visible.
Phone Setup
14
Phone Setup
Charge the Battery with the USB Cable and a USB Port on Your Computer

Do not charge the phone in a hazardous environment.
Do not charge the phone if it is wet.
Caution
Procedure
Step 1 Connect the long connecter of the USB cable to the bottom of the phone with the pins aligned.
Step 2 Plug the other end into the USB port in the computer.
Phone Configuration Tasks
When you set up a new phone, you connect it to your call control system and set up the phone features. This
connection takes the following steps.
1. Gather information. You need the following information:
• Wireless access point information: SSID, security type, security password or pin or key
• MAC address of the phone
• Directory number plan, to determine the DN to assign to the user
2. Set up the call control system:
Phone Setup
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Phone Setup
Phone Configuration Tasks

1. Ensure that your Cisco Unified Communications Manager has the latest firmware load and any required
device packages.
2. (Optional) Set up Wi-Fi profiles, Wi-Fi profile groups, phone button templates, softkey templates,
and the common phone profile on the Cisco Unified Communications Manager.
3. (Optional) Set up the Cisco Unified Communications Manager to automatically register phones.
3. If your Cisco Unified Communications Manager is not set up for automatic phone registration,
1. Set up the new user.
2. Add the new phone.
3. Associated the new phone to the user.
4. Enable the features that the user needs.
4. Set up the phone to connect to the call control system.
After the phone is connected to the call control system, it should automatically update to the latest firmware
load.
Related Topics
Cisco Unified Communications Manager Phone Configuration
Configuration on the Phone
Determine the MAC Address of the Phone
Phone Setup
16
Phone Setup
Phone Configuration Tasks