Cisco Cisco 7960 Service manual

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About This Guide
Overview
The Cisco Session Initiation Protocol (SIP) IP Phone 7960 Administrator Guide
provides information about how to setup, connect cables to, and configure a
Cisco SIP IP phone 7960 (hereafter referred to as a Cisco SIP IP phone). The
administrator guide also provides information on how to configure the network
and SIP settings and change the settings and options of the Cisco SIP IP phone.
The administrator guide also includes reference information such as Cisco SIP IP
phone call flows and compliance information.
Who Should Use This Guide
Network engineers, system administrators, or telecommunication engineers
should use this guide to learn the steps required to properly set up the Cisco SIP
IP phone on the network.
The tasks described are considered to be administration-level tasks and are not
intended for end-users of the phones. Many of the tasks involve configuring
network settings which could affect the phone’s ability to function in the network
and require an understanding of IP networking and telephony concepts.

About This Guide
Objectives
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Objectives
The Cisco SIP IP Phone 7960 Administrator Guide provides necessary
information to get the Cisco SIP IP phone operational in a Voice-over-IP (VoIP)
network.
It is not the intent of this administrator guide to provide information on how to
implement a SIP VoIP network. For information on implementing a SIP VoIP
network, refer to the documents listed in the “Related Documentation” section on
page xi.
Organization
This administrator guide is divided into the following chapters and appendixes:
•Chapter 1, “Product Overview” describes SIP and the Cisco SIP IP phone.
•Chapter 2, “Getting Started with Your Cisco SIP IP Phone” describes how to
install, connect, and configure the Cisco SIP IP phone.
•Chapter 3, “Managing Cisco SIP IP Phones” describes how to modify the
Cisco SIP IP phone’s network and SIP settings, how to access network and
call status information, and how to upgrade the firmware.
•Appendix A, “SIP Compliance with RFC-2543 Information” provides
reference information about the SIP IP phone compliance to RFC 2543.
•Appendix B, “SIP Call Flows” provides reference information about the
SIP IP phone call flows.
•Appendix C, “Technical Specifications” lists the physical and operating
environment specifications, cable specifications, and connection
specifications.
•Appendix D, “Translated Safety Warnings” lists translated safety warnings
that should be followed when installing an electrical device such as the
SIP IP phone.

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About This Guide Related Documentation
Related Documentation
The following is a list of related Cisco SIP VoIP publications. For more
information about implementing a SIP VoIP network refer to the following
publications:
•Session Initiation Protocol Gateway Call Flows
•Session Initiation for VoIP on Cisco Access Platforms
•Getting Started with the Cisco IP Phone 7960
•Installing the Wall Mount Kit for the Cisco IP Phone
The following is a list of Cisco VoIP publications that provide information about
implementing a VoIP network:
•Service Provider Features for Voice over IP (introduced in Cisco IOS Release
12.0(3)T)
•Cisco IOS IP and IP Routing Configuration Guide
•Cisco IOS Release 12.1 Multiservice Applications Configuration Guide
•Voice over IP for the Cisco 2600 and Cisco 3600 Series Routers
•Voice over IP for the Cisco AS5300 Documents
Document Conventions
This document uses the following conventions:
•Commands and keywords are in boldface font.
•Arguments for which you supply values are in italic font.
•Elements in square brackets ([ ]) are optional.
•Alternative keywords are grouped in braces and separated by vertical
bars (for example, { x | y | z }).
•Optional alternative keywords are grouped in brackets and separated by
vertical bars (for example, [ x | y | z ]).
•Terminal sessions and information the system displays are in screen font.
•Information you must enter is in boldface screen font.

About This Guide
Document Conventions
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Notes use the following conventions:
Note Means reader take note. Notes contain helpful suggestions or
references to material not covered in the publication.
Cautions use the following conventions:
Caution Means reader be careful. In this situation, you might do something
that could result in equipment damage or loss of data.
Warnings use the following conventions:
Warning This warning symbol means danger. You are in a situation that
could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be
familiar with standard practices for preventing accidents. (To
see translations of the warnings that appear in this publication,
refer to the appendix, “Translated Safety Warnings.”)
Waarschuwing
Dit waarschuwingssymbool betekent gevaar. U verkeert in een
situatie die lichamelijk letsel kan veroorzaken. Voordat u aan
enige apparatuur gaat werken, dient u zich bewust te zijn van de
bij elektrische schakelingen betrokken risico’s en dient u op de
hoogte te zijn van standaard maatregelen om ongelukken te
voorkomen. (Voor vertalingen van de waarschuwingen die in
deze publicatie verschijnen, kunt u het aanhangsel “Translated
Safety Warnings” (Vertalingen van veiligheidsvoorschriften)
raadplegen.)

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About This Guide Document Conventions
Varoitus
Tämävaroitusmerkkimerkitseevaaraa.Olettilanteessa,jokavoi
johtaa ruumiinvammaan. Ennen kuin työskentelet minkään
laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä
vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.
(Tässä julkaisussa esiintyvien varoitusten käännökset löydät
liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta
koskevat varoitukset).)
Attention
Cesymboled’avertissementindiqueundanger.Vousvoustrouvez
dans une situation pouvant entraîner des blessures. Avant
d’accéder à cet équipement, soyez conscient des dangers posés
par les circuits électriques et familiarisez-vous avec les
procédures courantes de prévention des accidents. Pour obtenir
les traductions des mises en garde figurant dans cette
publication, veuillez consulter l’annexe intitulée « Translated
Safety Warnings » (Traduction des avis de sécurité).
Warnung
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer
Situation, die zu einerKörperverletzung führen könnte.Bevor Sie
mit der Arbeit anirgendeinem Gerät beginnen, seienSie sich der
mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt.
(Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Anhang mit dem Titel “Translated
Safety Warnings” (Übersetzung der Warnhinweise).)
Avvertenza
Questo simbolo di avvertenza indica un pericolo. Si è in una
situazione che può causare infortuni. Prima di lavorare su
qualsiasi apparecchiatura, occorre conoscere i pericoli relativi
ai circuiti elettrici ed essere al corrente delle pratiche standard
per la prevenzione di incidenti. La traduzione delle avvertenze
riportate in questa pubblicazione si trova nell’appendice,
“Translated Safety Warnings” (Traduzione delle avvertenze di
sicurezza).

About This Guide
Document Conventions
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Advarsel
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon
som kan føre til personskade. Før du utfører arbeid på utstyr, må
du være oppmerksom på de faremomentene som elektriske
kretser innebærer, samt gjøre deg kjent med vanlig praksis når
det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de
advarslene som finnes i denne publikasjonen, kan du se i
vedlegget "Translated Safety Warnings" [Oversatte
sikkerhetsadvarsler].)
Aviso
Este símbolo de aviso indica perigo. Encontra-se numa situação
que lhe poderá causar danos fisicos. Antes de começar a
trabalhar com qualquer equipamento, familiarize-se com os
perigos relacionados com circuitos eléctricos, e com quaisquer
práticascomuns quepossam prevenirpossíveisacidentes.(Para
ver as traduções dos avisos que constam desta publicação,
consulte o apêndice “Translated Safety Warnings” - “Traduções
dos Avisos de Segurança”).
Advertencia
Este símbolo de aviso significa peligro. Existe riesgo para su
integridad física. Antes de manipular cualquier equipo,
considerar los riesgos que entraña la corriente eléctrica y
familiarizarseconlos procedimientosestándardeprevenciónde
accidentes. (Para ver traducciones de las advertencias que
aparecen en esta publicación, consultar el apéndice titulado
“Translated Safety Warnings.”)
Varning!
Denna varningssymbol signalerar fara. Du befinner dig i en
situation som kan leda till personskada. Innan du utför arbete på
någon utrustning måste du vara medveten om farorna med
elkretsar och känna till vanligt förfarande för att förebygga
skador. (Se förklaringar av de varningar somförekommer i denna
publikation i appendix "Translated Safety Warnings" [Översatta
säkerhetsvarningar].)

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About This Guide Obtaining Documentation
Obtaining Documentation
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at
http://www.cisco.com, http://www-china.cisco.com, or
http://www-europe.cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM
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Ordering Documentation
Registered CCO users can order the Documentation CD-ROM and other Cisco
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Nonregistered CCO users can order documentation through a local account
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408 526-4000 or, in North America, call 800 553-NETS (6387).
Obtaining Technical Assistance
Cisco provides Cisco Connection Online (CCO) as a starting point for all
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Technical Assistance Center. All customers can submit technical feedback on
Cisco documentation using the web, e-mail, a self-addressed stamped response
card included in many printed docs, or by sending mail to Cisco.

About This Guide
Obtaining Technical Assistance
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Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco
Connection Online is the foundation of a suite of interactive, networked services
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CCO’s broad range of features and services helps customers and partners to
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Customers and partners can self-register on CCO to obtain additional
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You can access CCO in the following ways:
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•Modem using standard connection rates and the following terminal settings:
VT100 emulation; 8 data bits; no parity; and 1 stop bit.
– From North America, call 408 526-8070
– FromEurope,call33164464082
You can e-mail questions about using CCO to [e-mail].
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or
maintenance contract customers who need technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract.

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About This Guide Obtaining Technical Assistance
To display the TAC web site that includes links to technical support information
and software upgrades and for requesting TAC support, use
www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For
other telephone numbers and TAC e-mail addresses worldwide, consult the
following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
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We appreciate and value your comments.
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About This Guide
Obtaining Technical Assistance
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