Cisco 8941 User manual

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified
Communications Manager Express Version 9.0 (SIP)
First Published: November 11, 2011
Last Modified: December 08, 2011
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Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]
800 553-NETS (6387)
Fax: [phone]
Text Part Number: OL-25525-01

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©2011 Cisco Systems, Inc. All rights reserved.

CONTENTS
Overview 1
Physical Description of Cisco Unified IP Phone 8941 and 8945 1
Phone Screen 4
Phone with a Single Line 5
Phone with Multiple Lines 6
Power-Save Mode 7
Phone Connections 7
Footstand 8
Adjusting the Handset Rest 10
Operating Your Phone 11
Soft Key Descriptions 12
Ad-hoc Conference 13
Answer a Call 14
Auto Answer 14
Busy Lamp Field 14
cBarge 14
Call History 15
Clear Call History 15
Delete a Call Record From Call History 16
Edit Number From Call History 16
Filter Call History 16
Place a Call from Call History 17
View Call History 17
View Call Record Details 18
Call Forward 18
Call Forward All (Forward calls, Missed calls, and Voicemail) 18
Call Park 19
Park and Retrieve a Call Using Call Park 19
Park and Retrieve a Call using Assisted Direct Call Park 20
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Park and Retrieve a Call Using Manual Directed Call Park 20
Call Pickup 21
Directed Call Pickup 21
Group Pickup 21
Call Waiting 21
Conference 22
Conflist 22
Distinctive Ring 23
Do Not Disturb 23
Turn DND On and OFF 23
End a Call 23
Extension Mobility 24
Enable Extension Mobility 24
Hold/Resume a Call 24
Hold Reversion 24
Hunt Group 25
Sign In and Out of a Hunt Group 25
Immediate Divert 25
Immediate Divert Enhanced 25
Intercom 25
Missed Call 26
Mobility 26
Mute a Call 26
My Phone Apps 27
On-hook Predialing 27
Phone Applications 27
Phone Contact 28
Corporate Directory 28
Search for and Dial a Contact 28
Search for and Dial a Contact While on a Call 29
Personal Directory 29
Add a Personal Directory Entry 29
Dial a Number from Personal Directory 30
Delete a Personal Directory Entry 30
Edit a Personal Directory Entry 31
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Search for an Entry in Personal Directory 31
Sign In and Out of Personal Directory 32
Place a Call 32
Place a MeetMe Conference Call 33
Privacy 33
Preferences 33
Redial a Number 33
Ring Setting 33
Shared Lines 34
Speed Dial 35
Place a Call with a Speed-Dial Button 35
Switching Between Calls on Different Lines 35
Transfer a Call 35
Video Calls 35
Voicemail 36
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Contents

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version
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CHAPTER 1
Overview
This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline
models 8941 and 8945. The Cisco Unified IP Phone 8941 has two lines and the 8945 has four lines.
•Physical Description of Cisco Unified IP Phone 8941 and 8945, page 1
Physical Description of Cisco Unified IP Phone 8941 and 8945
Your phone provides quick access to your phone lines, features, and call sessions. The Programmable Feature
buttons (Line buttons) are used to view calls on a line or access features such as speed dial or All Calls.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0
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DescriptionName
Displays information such as incoming/outgoing call status, directories,
line status, phone configuration options, and soft key tabs. Also, shows
dedicated phone line label.
Phone screen1
Connects to your Cisco Unified IP Phone and allows you to make a
point-to-point video call with another Cisco Unified IP Phone.
Video Camera2
Integrated lens cover protects the camera lens.Lens Cover button3
Depending on how your system administrator sets up the phone, enabled
soft key options are displayed on your phone screen.
Soft key buttons4
The navigation pad allows you to scroll up and down on the phone screen.
Allows you to scroll through menus, highlight items, and display speed
dials list if you press down when the phone is on-hook. Display phone
numbers from your Placed Calls if you press up when the phone is on-hook.
The Select button on the center of the Navigation pad allows you to select
a highlighted item.
The Select button is lit (white) when the phone is in power-save mode.
Navigation pad and Select
button
5
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version
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Physical Description of Cisco Unified IP Phone 8941 and 8945

DescriptionName
Initiates the conference call.Conference button6
Places the call on hold.Hold button7
Transfers active calls to another extension.Transfer button8
Redials a call.Redial button9
Functions as traditional telephone keypad and allows you to enter letters,
and choose menu items (by entering the item number).
Dial pad10
Toggles speaker on and off. When the speakerphone is on, the button is lit.
The speakerphone audio path does not change until a new default audio
path is selected (for example, by picking up the handset).
If external speakers are connected, the Speakerphone button selects them
as the default audio path.
Speaker button11
Hides a video from the phone screen during a video call.Hide Video button12
Toggles mute on and off. When the microphone is muted, the button is lit
red.
Mute button13
Toggles headset on and off. When the headset is on, the button is lit.Headset button14
Increases or decreases handset, headset, ringer, or speakerphone volume
(on hook).
Volume button15
Provides access to message (voice mail) system.Messages button16
Provides access to phone settings such as call history, user preferences,
phone configuration (including administration settings, device configuration,
network configuration, and other common configurations), and phone model
information.
Application button17
Provides access to phone directories such as personal directory, corporate
directory, or call history.
Contacts button18
Speaker for the phone.Phone Speaker19
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0
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Overview
Physical Description of Cisco Unified IP Phone 8941 and 8945

DescriptionName
Depending on configuration, programmable buttons provide access to:
• Phone lines and intercom lines (line buttons)
•Speed-dial numbers (speed-dial buttons, including the BLF speed-dial
features)
• Call features (for example, a Privacy button)
Buttons light to indicate status:
•Amber —Privacy in use, one-way intercom call, or DND active
•Green —Active call, answering call or held call on this line
•Red —Remote line in use or parked
Line buttons20
Phone handset rest.Handset rest21
Phone Screen
The way that your system administrator sets up your phone determines what is displayed on your phone screen.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version
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Overview
Phone Screen