Cisco MCS 7800 Series User manual

Cisco IP Phone 7800 Series
Multiplatform Phones
Quick Start Guide
Your phone
Cisco IP Phone 7841 shown.
1. Incoming call or voicemail indicator
2. Line and feature buttons
3. Softkeys
4. Navigation
5. Hold, Transfer, and Conference
6. Speakerphone, Headset, and Mute
7. Voicemail, Applications, and Directory
8. Volume
Line and feature buttons
Use the line and feature buttons to view calls on
a line, access features such as Speed Dial, and to
perform tasks such as resuming a held call.
Buttons illuminate to indicate status:
• Green, steady: Line isidle
• Red, steady: Line inuse
• Red, flashing: Incoming or held call
• Amber, steady: Line is unregistered
Place a call
Enter a number and pick up the handset.
Answer a call
Press the flashing red line button.
Put a call on hold
1. Press Hold .
2. To resume a call from hold, press Hold again.
Parking a Call
1.Press transfer key
2.DIal *68
3.Hit call
4.Enter extension where you would like to park the call
5.Press # key
Picking Up a Parked Call
1.Dial *88
2. Hit Call
3. Enter extension where you would like to pick up the
parked call
4.Press # key
View your recent calls
1. PressApplications .
2. Scroll and selectRecents.
3. Select a line to view.
Transfer a call to another person
1. From a call that is not on hold, press Transfer .
2. Enter the other person’s phone number.
3. Press Transfer again (before or after the party
answers).
Add another person to a call
1. From an active call, press Conference .
2. Enter the number you want to join and press Dial.
3. Once the call is connected, press Conference
again.

Place a call with a headset
1. Plug in a headset.
2. Enter a number using the keypad.
3. Press Headset .
Place a call with the speakerphone
1. Enter a number using the keypad.
2. PressSpeakerphone .
Mute your audio
1. Press Mute .
2. Press Mute again to turn muteoff.
Listen to voice messages
Press Messages and follow the voice prompts.
***TEMPORARY VOICEMAIL PASSCODE IS 189291#.
CHOOSE A NEW PASSCODE 4-16 DIGITS LONG, must
not contain your extension in any form and will not
accept anything simple like 1111 or 1234.
To check messages for a specific line, press the
line button first.
Forward all calls
1. Press the Forward softkey.
2. Dial the number that you want to forward to
and press the Call softkey.
3. 3. When you return, press the Clrsoftkey.
Adjust the volume in a call
Press Volume up or down to adjust the
handset, headset, or speakerphone volume when the
phone is in use.
Adjust the ringtone volume
Press Volume up or down to adjust the
ringer volume when the phone is not in use.
Change ringtone
1. PressApplications .
2. Select User preferences > Audio preferences >
Ext (n) - Ring tone, where n = extension number.
3. Scroll through the list of ringtones and press
Play to hear a sample.
4. Press Select and Set to save a selection.
5. Press Back to exit.
Adjust the screen contrast
1. PressApplications .
2. Select User preferences > Screen preferences >
Contrast level.
3. Press up to increase, or down to decrease, the
contrast.
4. Press Save.
Adjust the screen backlight
(7821, 7841, 7861)
1. PressApplications .
2. Select User preferences > Screen preferences >
Backlight timer.
3. Press On or Off, or select a length of time for the
backlight to be on.
User Guide
View the full User Guide at https://www.cisco.com/c/
en/us/support/collaboration-endpoints/unified-ip-
phone-7800-series/products-user-guide-list.html
Link to Video Tutorial-
https://s3.amazonaws.com/smartlynk-cincibell/courses/CBTS_Cisco_7821-7841-7861_Phone_Tutorial_10.22.18/story_html5.html
cbts.com 009180730 2
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