Cisco 8841 User manual

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ive S olutionsand R esources
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CONFERENCE CALLS
From an active call, press the Conference button.
Make a new call.
Press Conference again (before or after the party answers). The
conference begins and the phone displays “Conference.”
There can be a maximum of 8 members on the conference.
View and Remove Participants
During a conference, press Show Details. To remove a participant from
the conference, scroll to the participant and press Remove.
The conference originator can remove any member on the conference.
Any Cisco member of the conference can add another person.
JOIN CALLS
You can conference the active call with the held calls either on the same
line or across lines.
From an active call, press Conference.
Press Active calls to select the held call, and press Conference again
to create the conference
FORWARD ALL CALLS
To forward your top line to another extension:
Press the Forward All soft-key. You will hear two beeps.
Enter the extension number of where you wish to forward your calls.
You will hear a beep and a right arrow will appear in upper-right corner
of display. The LCD will also display the number to which your calls are
being forwarded.
To forward directly to your voicemail:
Press the Forward All soft-key, then press the Message button.
To cancel call forwarding:
Press the Forward All soft-key again.
To set forwarding on a secondary line:
Press the line button to select the second line and press Forward All.
LAST NUMBER REDIAL
To redial the last number dialed, lift the handset and press the Redial soft-
key or press the Redial soft-key to activate the speakerphone or headset.
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CALL PARK
Allows you to place a call on hold in the system so that it can be retrieved
from any phone in your office.
To park a call, press the Park soft-key (You may have to press the
More soft-key to see the Park soft-key)
(The parked call is put on hold, and you can press Resume to resume
the call on your phone.)
(Remember the park extension number shown in the display)
To retrieve the call from any phone, dial the park extension.
If you do not retrieve the call within a certain amount of time (set by
your system administrator) you receive an alert tone, at which time
you can press the Answer soft-key to answer the call on your phone.
CALL PICKUP (Not all users will have this feature)
Allows you to answer a call that is ringing on another phone within your
pre-assigned Call Pickup group.
Lift the handset
Press the Pickup soft key (you may have to press More …soft-key
first).
Press the Answer soft key to answer the call.
CALL HISTORY
Press the Applications button.
Scroll and select 1 Recents.
Press All Lines or the line you wish to view.
Scroll to the number you wish to call and press the Call soft-key.
Note – You might need to use the EditDial soft-key and to add a “9” or “9
1” to the front of the number.
CAMERA (8845 sets only)
Turn the ring around the camera clockwise to open the shutter.
Turn the shutter ring counterclockwise to close the camera shutter and
stop sharing your video.
To view your phone’s desktop while on a video call, press Hide video.
Press Show video to show the video.
Press PiP to adjust Picture In Picture within the display.
Press Swap to toggle between the full-screen view and the PiP view
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Cisco 8841 / 8845 IP Phone
User Guide
Programmable Feature & Line buttons
Message Release Back
Applications Contacts
Hold / Resume Transfer
Conference Speaker
Mute Headset Soft key
Navigation /Select Volume

DIALING INSTRUCTIONS
Within your site: New 4-digit extension
Local calls: 9 + telephone no.
Long Distance: 9 + 1 + telephone no.
International: 9 + 1 + 011 + number
Emergencies: 911 or 9 + 911
If you accidentally dial 911, please stay on the line to tell them not to come
to the site.
OVERHEAD PAGING
Each building will have a 3 digit extention to dial, zone codes
will be sent by the system. Extentions will be provided.
SOFT KEYS
These are the 4 keys under the bottom of the display. The feature that
they activate will appear above them in the display. The options will
change depending upon the status of your phone.
The  soft key is a “more” button to show additional features.
To return “back” a screen, press the Exit or soft key.
CHANGING THE LCD BRIGHTNESS
Press the Applications button.
Use the Navigation button to scroll & select Settings > Brightness.
To change the brightness press left or right on the Navigation button.
Press the Save softkey to save the brightness.
CHANGING HANDSET / HEADSET / SPEAKER VOLUME
Press the Up or Down VOLUME button when the
handset,headset or speaker is in use.
Press the Save soft key to save volume setting for future calls.
CHANGING THE RINGER VOLUME
While the phone is idle press the Up or Down VOLUME button to
adjust to desired level. The ringer volume is automatically saved.
MUTING A CALL
To mute a call, press the MUTE button (the mute light will turn red
when activated).
To disengage mute, press the MUTE button again or lift the handset.
Note – If you are using the mute feature with the speakerphone, lifting the
handset will disengage mute.
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CHANGING THE RING TONE
Press the Applications button.
Use the Navigation button to scroll and select Settings > Ringtone.
If your phone has multiple lines, select a line and press Edit or Select.
Highlight a ringtone and press the Play soft-key to hear the ring.
Press the Set sotkey to apply the ringtone.
To apply the ringtone to all lines, press Apply To All.
Press the Exit softkey to return to the Settings screen.
PLACING A CALL
Lift the handset, or
Press the Speaker button, or
Press a LINE / EXTENSION button, or
Press the Headset button, or
Press the New Call soft-key below the display.
To make a second call while on an active call, press the Hold soft-key
OR the Hold button, then press the New Call soft-key.
ANSWERING AND ENDING A CALL
(A new incoming call will flash yellow)
Lift the handset or
Press the Speaker button or
Press the Answer soft-key key if using a headset
To end a call, press the Cancell soft-key below the display, the speaker
button or headset button OR hang up the handset.
Note - To Silence an incoming call, press the Volume bar down once, and
then let the incoming call go to the target number (usually voicemail).
PLACING A CALL ON HOLD
(A held call will flash red)
During a call, press the Hold button OR Hold soft-key.
To resume the call on hold, press the Hold button, Resume soft-
key OR press the flashing line key on hold.
Note: If you are on a call and a second call rings, press the ringing
session button to automatically place the current call on hold and answer
the second call.
Note: You can alternate placing calls on hold on different lines by pressing
the held call you wish to speak to. The system will automatically place the
current call on hold.
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ANSWERING MULTIPLE CALLS
While active on the first call, you will be notified of a 2nd caller on the right
side of the display on a session button. You will see the caller information
and the line button will flash green. Most lines can have 4 simultaneous
calls. If a line has 2 active calls, the next incoming call will forward to your
voicemail. You can still make 2 additional outgoing calls.
Press the Answer soft key OR the session button you want to answer.
Speak to the 2nd caller.
(The 1st caller is automatically placed on hold and the “telephone” icon
will start flashing next to the held call.)
To return to the first caller:
Press the Navigation Button to highlight the 1st caller.
Press the Resume soft key OR press the session button OR complete
the call with the 2nd caller by pressing the button below the
display, then press the Resume soft key to return to the first call.
To alternate between calls:
Press the held call session button (the active call will automatically be
placed on hold)
Repeat the above step to toggle back and forth between calls.
TRANSFERRING A CALL
While on a call, press the Transfer soft-key. The original caller is
placed on hold.
Dial the extension you want to transfer to.
Once you hear ringing, either press Transfer soft-key again or, once
the party answers, announce the call and press Transfer soft-key.
If the second party refuses the call, press the Swap soft-key OR press
the flashing line key the first call is holding on to return to the original
call.
To cancel your call-transfer attempt:
Press the Cancel soft key.
To reconnect to the original caller, press the line key.
Transferring a caller into another voice mailbox:
Press the Transfer soft-key or the Transfer .button.
Press the #key.
Enter the 4digit mailbox number of the destination mailbox.
Press the Transfer soft-key or the Transfer .button again
Direct Transfer:
You can transfer the active call to the held call either on the same line or
across lines
From an active call, press Transfer.
Press Active calls to select the held call, and press Transfer again to
finish the call transfer.
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