Cisco Small Business Pro SPA 504G User manual

my
Datavo
®
Model SPA 504G Quick Start Guide

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Welcome
Thank you for choosing Datavo as your business solutions provider. This guide describes how to install your
phone and how to perform some basic tasks.
➊Installing Your IP Phone
Use this procedure to install the phone and connect it to your network.
Do not insert a telephone line cord into the port marked “AUX”.
Step 1. Turn the phone body over to expose the ports on the
back of the unit.
Step 2. Insert one end of the phone cord into the slot marked
with a phone symbol (the Handset Port). Insert the
other end into thejack at bottom of handset
(not shown).
Step 3. (Optional) Connect the desk stand by lining up the
tabs on the desk stand with the slots on the back of
the phone. Slide the bottom tabs into the slots and
lightly press down on the top of the desk stand. It
should easily slide into the top slots. Do not force.
Step 4. If you are using an external power source, plug one end of the power cord into the building’s power
outlet and insert the other end of the power cord into the phone base.
Step 5. Connect your phone to the network using an Ethernet Connection. Insert one end of the Ethernet
cable into the network port on the phone body marked “SW.” Insert the other end of the Ethernet
cable into the appropriate device, such as a network switch, onyour network.
Step 6. (Optional) To provide network access to a PC, connect one end of an additional Ethernet cable (not
provided) to the PC port on the back of the phone body. Connect the other end of the Ethernet
cable to the network port on your PC.
Step 7. (Optional) To install the phone on a vertical surface, use the Cisco MB100 Wall Mount bracket. See
the Cisco Small Business IP Phone SPA 50X User Guide (SIP) or the Cisco Unified Communications
Manager Express for the Cisco Small Business IP Phone SPA 50X documents on www.cisco.com for
more information. The Where to Go From Here section contains links to the documentation area
on www.cisco.com or http://www.datavo.com/support/voipphones/Cisco/Cisco_SPA504G_Data.pdf
Auxiliary Port
(Use only with SPA500S
Lower Slots
Upper Slots
Wall Slots
PC Port
Power Port
Headset Port
Cable Slot
Switch
(Network) Port

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➋Phone Lines and Buttons
Numbered objects in the photo are explained in the following table.
①②③
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑫
⑬⑭
④
# Phone Feature Discription
1Handset Pick up to place or answer a call.
2Message Waiting
indicator
Displays solid red when you have a new voice mail message. Flashes red during an incoming
call or when the phone’s firmware is being updated.
3LCD Screen Displays date and time, phone station name, line extensions and softkey options.
4Line Keys Indicates phone line status. Typically when lit:
Green: Line is idle.
Red (steady): Line is active or in use.
Red (blinking): Line is on hold.
Orange: Line is unregistered (cannot be used).
Orange (Flashing): The phone is not connected to the network.
5Softkey buttons Press a softkey button to perform the action shown on the label on the LCD screen above.
6Navigation button Press an arrow to scroll left, right, up, or down through items shown on the LCD screen.
7Messages button Press to access voice mail (must be set up by your phone system administrator).
8Hold button Press to place a call on hold.
9Setup button Press to access a menu to configure features and preferences (such as your directory and
speed dials), access your call history and set up functions (such as call forwarding).

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➌Softkey Buttons
Press the right arrow on the navigation button to view additional softkey buttons. Below is a partial listing of
softkey buttons that are available on your phone.
# Phone Feature Discription
10 Mute button Press to mute or unmute the phone. When phone is muted, the button glows red. A flashing
mute button indicates the network connection cannot be found.
11 Headset button Push to turn the headset on or off. When the headset is on, the button glows green.
12 Volume button Press + to increase the volume and - to lower the volume of the handset, headset, speaker
(when the handset is off the phone), or ringer volume (when the handset is on the phone).
13 Speaker button Push to turn the speaker on or off. When the speaker is on, the button glows green.
14 Keypad Use to dial phone numbers, enter letters and choose menu items.
Phone Feature Discription
<< or >> Move left or right through an entry without deleting characters.
add Add an entry
apps Push to turn the headset on or off. When the headset is on, the button glows green.
bx fer Performs a blind call transfer (transferring a call without speaking to the party to whom you are trans-
ferring the call).
Callpark Puts a call on hold at a designated “park” number. The call is parked on the line until you unpark it
or the caller disconnects. Must be configured by your phone system administrator.
Cancel Cancels any changes you have made (press cancel before pressing Ok or save).
cfwd Forwards all calls coming to your phone to a specified number.
-cfwd Clears Call Forward.
clear Clears the entry.
conf Initiates a conference call.
confLx Brings active lines on the phone together into a conference call.
confserv Dials into the conference bridge.
delChr Deletes the last number or letter.
delete Deletes an entire item (for example, a number from the Call History list).
dial Dials a number.
dir Do Not Disturb; prevents incoming calls from ringing your phone.
dnd Do Not Disturb; prevents incoming calls from ringing your phone.
-dnd Clears Do Not Disturb.
edit Opens an item so that you can edit numbers or letters, or enable or disable a feature.
editCall Ends the call in progress.
exit Closes a menu.
hold Places a call on hold.
intercom Allows you to automatically connect to a remote extension.
join Joins two calls into a conference call and drops you from the call.

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➍Using Your IP Phone
Placing or Answering Calls
To place or answer a call, you can pick up the handset, press the Speaker or Headset button, or press a
line button.
Putting a Call on Hold
To put a call on hold, press the Hold button. The caller hears a series of three rapid beeps or music while on
hold.
To resume the call, press the flashing red line button for the call or the Resume softkey.
Ending a Call
If you are using the handset, hang up or press the endCall softkey. If you are using the speakerphone, press the
Speaker button. If you are using the headset, press the Headset button.
Adjusting Volume and Muting
To adjust the volume of the handset or speaker, lift the handset or press the Speaker button. Press + on the
Volume button to increase the volume, or press - to decrease the volume. Press Save.
To adjust the ringer volume, press the Volume button when the handset is on the phone and the Speaker button
is off. Press the Save softkey.
To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. The
button glows red. Press the Mute button again to unmute.
Phone Feature Discription
lcr Returns the last missed call by dialing the number that called you.
missed calls Shows the Missed Calls list.
more Displays other softkey buttons that are available.
record Records the call in progress.
redial Displays a list of recently dialed numbers.
resume Resumes a call that is on hold.
save Saves your changes.
select Selects the highlighted item on the LCD screen.
xfer Performs a call transfer
xfer2vm Transfers an active call to voice mail.
y/n Enters a submenu and when pressed, toggles between Yes or No to enable or disable an option.

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➎Using Keyboard Shortcuts
When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub-
menu item on the LCD screen. For example, to obtain your IP address, press the Setup button and dial 9.
The IP address is displayed on the Network screen.

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Business Data & Voice Solutions
28001 Dorothy Drive, Agoura Hills, CA 91301 www.datavo.com