Cisco 7911 User manual

FLIPCO ECT
Better . Connected
TM
Cisco 7911 User Guide
Telephone: [phone]
Flip Solutions Ltd t/a Flip Connect, Unit 5/6,
29 Mill Lane, Welwyn, Hertfordshire, AL6 9EU

FLIPCO ECT
Better . Connected
TM Cisco 7911 IP Endpoint
User Guide
Page 2 of 4 Flip Connect Hosted VoIP – Cisco 7911 User Guide www.ipconnect.co.uk/support/userguides
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8 5
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Voicemail / Ringer Indicator
Monitor
Display
Softkeys
5
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Menu Button
Volume Bar
Dial Pad
Hold Button
9
Toggle / Navigation

FLIPCO ECT
Better . Connected
TM Cisco 7911 IP Endpoint
User Guide
Page 3 of 4 Flip Connect Hosted VoIP – Cisco 7911 User Guide www.ipconnect.co.uk/support/userguides
Phone Basics
Changing
ring tones
Press the menu button ( ) then option 3 ( ) > option 1 ( ) > option 1 ( ) >
option 1 ( ), then using the toggle button ( ) select the tone of your choice.
Press the Select softkey and then Save softkey to save.
Setting the
ring volume
With the handset in its cradle, press the volume bar ( ) up to increase, down to decrease,
This will automaticly save.
Setting the
speaker volume
Press the NewCall softkey then press the volume bar ( ) up to increase, down to decrease,
press the Save softkey to complete.
Setting the
earpiece volume
Lift the handset then press the volume bar ( ) up to increase, down to decrease,
press the Save softkey to complete.
Call Control
Group pickup To answer another phone that is part of your group, lift the handset and dial
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DEF
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MNO
*
0
DC pickup To answer another phone that is NOT part of your group, lift
the handset and dial then dial the extension number of the ringing phone.
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Place a call on
hold
Whilst on a call, press the hold button ( ) the caller will then be on hold, to retrieve
the call, press the hold button again.
Call Waiting Whilst on a call, you will be notied of the second caller by a beeping noise through the
earpiece and the number will be displayed on the screen.
To answer the waiting caller, press the Answer softkey, the rst call will then be placed
on hold.
You can switch between the calls using the toggle button ( ), highlight the call required
and press the hold button ( ), it will glow red to indicate a call is on hold.
Transferring
Calls
To transfer your call, press the Trnsfer softkey, dial the extension
number for internal transfer, or the full CLI to transfer to an external phone number. To
complete the transfer, hang up the call.
If you need to cancel the transfer and connect the call back to yourself, use the toggle
button ( ), highlight the call and press the hold button ( ).

FLIPCO ECT
Better . Connected
TM Cisco 7911 IP Endpoint
User Guide
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Call Control cont.
Call Forwarding In order to forward all incoming calls another number, press the Forward softkey, enter the
destination number then the EndCall softkey to complete.
To remove the forward, press Forward softkey and then the EndCall softkey.
Call Conferencing
Ad-Hoc
Conferencing
With your rst caller connected, press the More softkey then the Confrn softkey - this
will place the rst caller on hold. Dial the extension number or full CLI of the second
caller. To connect all calls, press the More softkey then the Confrn softkey.
Voicemail
Voicemail
management
To access the portal, you can either press the Msgs softkey or the menu button ( );
You can the Record a greeting by using option 5 ( )
5
JKL
Listening to your
voicemails
When you have a voicemail, the voicemail indication light will turn red, to listen to your
voicemails, press the Msgs softkey and follow the instructions given through the
handset.
Remote
voicemail
access
In order to access your voicemail from another phone;
If it is an internal phone, you can lift the handset and dial then
enter your extension number and password following the instructions given
through the handset.
To access from an external phone, dial your full CLI, wait for the voicemail promt,
then press the star key and follow the instructions given.
5
JKL
5
JKL
5
JKL
Further Support:
If you require further assistance our support pages have lots of ways to help you:
• There is an FAQs - click here - you can then ask questions and have them answered by community members.
• You can raise a support ticket here.
• Our User Guides, here you will nd PDFs and interactive video tutorials.
Alternatively you can ring the support helpline on 020 3056 5060 or email tickets@ipconnect.co.uk - this will open
a ticket and reply with your trackable reference number.
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