Cisco 6800 Series User manual

USER GUIDE | CLOUD COMMUNICATIONS
Cisco 6800 Series
Multiplatform IP Phones
Quick Start Guide
Document Version 1.0
May 2018

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CISCO 6800 SERIES MULTIPLATFORM IP PHONE
Masergy Cisco 6800 Series Multiplatform IP Phone
Your Phone
Cisco IP Phone 6841 shown.
1. Incoming call or voicemail
indicator
2. Line keys, SCA, and BLF
buttons
3. Softkeys
4. Navigation cluster
5. Hold, Transfer, and Conference
6. Speakerphone, Headset, and
Mute
7. Voicemail, Menu, and Directory
8. Volume
Line Key Buttons
Use the line keys to access the
assigned lines.
Buttons illuminate to indicate status:
Green, steady: Line is idle
Red, steady: Line in use
Red, slow flashing: Line on hold
Red, fast flashing: Incoming call
Amber, steady: Line unregistered
Amber, flashing: Line registering
Place a Call
Enter a number and pick up the
handset.
Answer a Call
Press the flashing red line button to
answer the non-shared line. If line is
shared must select “answer” softkey.
Put a Call on Hold
1. Press Hold .
2. To resume a call from hold,
press Hold again.
View Your Recent Calls
1. Press Menu .
2. Scroll and select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold,
press Transfer .
2. Enter the other person’s phone
number.
3. Press Transfer again (before or
after the party answers).
Add Another Person to a Call
1. From an active call, press
Conference .
2. Enter the number you want to
join and press Dial.
3. Once the call is connected,
press Conference again.
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CISCO 6800 SERIES MULTIPLATFORM IP PHONE
Place a Call with a Headset
1. Plug in a headset.
2. Enter a number using the
keypad.
3. Press Headset .
Place a Call with the
Speakerphone
1. Enter a number using the
keypad.
2. Press Speakerphone .
Mute Your Audio
1. Press Mute .
2. Press Mute again to turn mute
off.
Listen to Voice Messages
Press Messages and follow
the voice prompts. To check
messages for a specific line, press
the line button first.
Forward All Calls
1. Select the right side softkey
with Dots to locate the Forward
and press this softkey.
2. Dial the number that you want
to forward to followed by “#”,
you will hear confirmation tone.
3. When you return, select the
softkey with Dots to locate the
Clr Fwd softkey and press this
softkey to end call forwarding.
Adjust the Volume in a Call
Press Volume up or
down to adjust the handset, headset,
or speakerphone volume when the
phone is in use.
Adjust the Ringtone Volume
Press Volume up or
down to adjust the ringer volume
when the phone is not in use.
Change Ringtone
1. Press Menu .
2. Select User Preferences.
3. Select Audio Preferences.
4. Select Extension(line key).
5. Use Navigation Cluster right
arrow to go to the list of
ringtones and press Play to
hear a sample.
6. After choosing your ringtone
using the "select" softkey and
then hit the Set softkey to save
the new ringtone.
Adjust the Screen Contrast
1. Press Menu .
2. Select User Preferences.
3. Select Screen Preferences
4. Select Contrast Level using
Navigation Cluster.
5. Press the Navigation Cluster
right to decrease, left to
increase, the contrast level.
6. Press Save
For further information on other
Masergy supported telephones
please visit the Masergy IP Phones
webpage.