Cisco 3905 User manual

1 Last Revised 7/9/2013 2:14 PM
UNIVERSITY OF DELAWARE
Cisco 3905 User Guide
Feature Buttons
1 Phone screen 1. Date & Time
2. Line Detail
2 Light Strip –Solid Message Notification
Flashing Incoming Call
3. Navigation Bar & Select Feature
4. Application Button
5. Transfer Button
6. Hold Key Button
7. Dial Pad
8. Speaker Button
9. Volume Button
10. Mute Button
11. Redial Button
12. Return Menu Button
Basic Call Handling
INTERNAL DIALING
Dial the 4 digit extension.
Calls between 831 numbers will be 4-digit dial.
Calls between 837 numbers will be 4-digit dial.
Calls from 831 to 837 will be 5XXXX.
Calls from 837 to 831 will be 5XXXX.
Callers in Lewes can dial 55 + 4 digit extension
For further dialing instructions follow the link
http://www.udel.edu/voip/dialing.html
EXTERNAL DIALING
Local: 9+ Number
Domestic: 9+1 Area Code + Number
International: 9+011+Country Code+Number
Emergency External 911 & 9911
BASIC CALL PLACING OPTIONS
Pick up the handset.
Press the Call or Redial icon.
Press the Speakerphone button.
Press a Speed Dial button.
ANSWERING CALLS
While idle:
Lift the handset
Press the speakerphone button
Press the amber flashing session button
HOLD/RESUME
While on an active call:
1. Press the Hold key.
2. Retrieve the Held call Press Hold/ Resume .
CALL WAITING
During an Active call, if a second calls rings in,
you will hear a single beep.
To Answer (the original call will be put on hold
automatically)
Press and Hold/ Resume Key
Transfer Options
BLIND TRANSFER
While in an active call:
1. Press the Transfer key.
2. Dial the intended party.
3. Press the Transfer key
again to complete the transfer.
UNIVERSITY OF DELAWARE
Cisco 3905 User Guide

NJ/892586v1NCD
CONSULT TRANSFER
While in an active call:
1. Press the Transfer key.
2. Dial the intended party.
3. Wait for the party to answer and announce the call,
press the Transfer key again to complete the
transfer.
4. If dialed party does not wish to take the call, press
End Call (red hardkey), then resume the original call.
TRANSFER TO VOICEMAIL
1. Press the Transfer key.
2. Dial * plus the 4 or 5 digit extension.
3. Press Transfer again.
Conferencing Options
AD-HOC CONFERENCING (MAX 6)
While in an active call:
1. Press the hook- switch (flash button)
2. Wait for dial tone
3. Dial the intended party.
4. Press the hook-switch again to connect parties
5. Repeat to add additional parties.
REMOVE LAST PARTY FROM ACONFERENCE CALL
While in an Ad-Hoc or Joined Conference call:
1. Press the hook switch.
2. Last party dropped
Call Forwarding
To activate:
1. Press the Navigation Bar center button
2. Scroll using the Navigation bar arrows, till Call
Forward All is displayed on the phone screen
3. Press the navigation bar center button
4. Wait for dial tone, dial the desired destination.
To deactivate:
1. Press the navigation bar center button
2. Scroll till Call Forward All is displayed
3. Press the navigation bar center button
Voicemail
ID &PIN
Internally from your own phone:
2.Press the downward pointing Navigation bar arrow once.
3.You will see the Voice Mail Access option.
4. Press the Select button again.
The “default” PIN is “159357”
You will be prompted to change it during initial set up.
INITIAL SETUP
Follow the prompts to setup your mailbox
“Record your name”
“Record your greeting”
“Change your temporary PIN”
If you “hang up” before you have completely
enrolled, you will have to repeat the setup
process next time you access voicemail.
INTERNAL ACCESS
Internally from another phone:
1. Scroll using the navigation bar
2. Select “Voicemail”
Or Dial extension “7000”
3. Enter 7-digit phone (831-XXXX)
4. Enter your PIN & #
EXTERNAL ACCESS
1. Dial your number
2. Press the Asterisk *
3. Enter 7-digit number (831-XXXX), #
4. Enter your PIN & #
MAIN MENU
1- Listen to messages
2- Send a message
3-Review old messages
4-Setup options
PERFORMING COMMON TASKS
4-1-1 Re-Record Standard Greeting
4-1-2 Re-Record Alternate Greeting
4-3-2 Re-Record Name
4-3-1 Change Pin
Select
1. Press the Select button (shown to above).

NJ/892586v1NCD
LISTENING TO MESSAGES
1- Listen to new messages
3- Listen to old messages
[1][1] Rewind to beginning of message
WHILE LISTENING TO MESSAGES
[3] Delete
[4] Slower
[6] Faster
[#] Skip
AFTER LISTENING TO MESSAGES
[1] Repeat Message
[2] Save Message
[3] Delete Message
[4] Reply to Message
[5] Forward a Message
[6] Save message as new
[7] Go back 5 seconds
[8] Pause/Restart
[9] Message Properties
[#][#] Skip to next message
[*] Cancel playing messages
[1] [4]-Previous Message
[1][6] Next Message
NOTES or Help Desk INFO