Cisco SPA Phones User manual

© 2003 - 2012 Bicom Systems
Cisco SPA Phones User Guide

Cisco SPA Phones User GuideI
© 2003 - 2012 Bicom Systems
Table of Contents
Part I Introduction 1
Part II Requirements 1
Part III Installation 3
................................................................................................................................... 31 Power Adapter
................................................................................................................................... 32 Power over Ethernet (PoE)
................................................................................................................................... 33 IP Address
................................................................................................................................... 44 Factory Settings
Part IV Registering Phone 5
................................................................................................................................... 51 Manual Configuration
......................................................................................................................................................... 5UADSettings
......................................................................................................................................................... 6Creating Extension
......................................................................................................................................................... 8Registering Phone
.................................................................................................................................................. 8Hostname or IPAddress
.................................................................................................................................................. 9DNS SRV
................................................................................................................................... 102 Auto Provisioning
......................................................................................................................................................... 10UAD Settings
......................................................................................................................................................... 11Creating Extension
......................................................................................................................................................... 12Registering Phone
.................................................................................................................................................. 13DHCP .................................................................................................................................................. 13TFTPor HTTP& HTTPS
........................................................................................................................................... 13TFTP ........................................................................................................................................... 14HTTP& HTTPS
.................................................................................................................................................. 15DNS SRV

1Introduction
© 2003 - 2012 Bicom Systems
1Introduction
Cisco SPA Phones User Guide
This User Guide is written as general guide on how to set up the Cisco SPA phone
models: SPA301, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G and SPA525G to
work with PBXware 3.1.
2Requirements
1. Identify Cisco SPA Phone Model
To start and successfully complete registration of your Cisco SPA phone you need
to know which phone model you will setup.
From the back of each Cisco SPA phone there are exact model information that

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you should check. Although different phone models can have exactly the same
requirements and installation procedure, phone models can also have significantly
different requirements and installation procedure, so that ignorance of your own
model may result in the inability to successfully set up your phone.
2. Phone firmware
Make sure that your phone is loaded with appropriate firmware version.
model
firmware
SPA301
7.4.9c
SPA501G
7.4.9c
SPA502G
7.4.9c
SPA504G
7.4.9c
SPA508G
7.4.9c
SPA509G
7.4.9c
SPA525G
7.4.9c
For Cisco SPA phone model SPA301 lift the handset and enter ****, enter 150
and press #, the phone firmware (software version) will be recited.
For Cisco SPA phone models SPA502G, SPA504G, SPA508G, SPA509G press the
Setup button, scroll to Product Info and press select, scroll to Software
Version, the firmware version number is displayed.
For Cisco SPA phone model SPA501G press the Setup button, enter 150, then
press #, the firmware version will be recited.
For Cisco SPA phone model SPA525G press the Setup button, scroll to Status
and press Select, select Product Information, scroll to Software Version,
press Select.
3. DHCP server
Fully configured and operational DHCP server.
4. PBXware version
In order to find out the PBXware version, please login to PBXware and navigate to
Settings: About. On the top of "About" page is a code similar to this one "PBXware
Edition: Business, Release: 3.1 (041373f), Running: 1.4.24-gc-75ee203", where

3Requirements
© 2003 - 2012 Bicom Systems
"Release" denotes the exact version of your PBXware.
3Installation
This chapter describes how to install and connect the phone to the electrical power and
data network as well as how to apply factory settings.
The following topics are covered:
- Power adapter
- Power over Ethernet (PoE)
- Factory Settings
3.1 Power Adapter
1. Connect the Network and Power
Connect the DC plug on the power adapter to the DC port on the phone and
connect the other end of the power adapter into an electrical power outlet.
Connect the ethernet cable between the Internet port on the phone and the
network port on a router or switch to access LAN.
N O TE If you are using Power over Ethernet (PoE), you don't need to connect the
AC adapter. M ake sure the Ethernet cable and router or switch is Power over
Ethernet (PoE) com pliant.
3.2 Power over Ethernet (PoE)
1. Connect the Network (only)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet
(PoE) compliant router or switch.
Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power router or switch.
N O TE If you are using Power over Ethernet (PoE), you don't need to connect the
AC adapter. M ake sure the Ethernet cable and router or switch is Power over
Ethernet (PoE) com pliant.
3.3 IP Address
1. Find out your Cisco SPA phone IP Address
For Cisco SPA phone mode SPA301 lift the handset and enter ****, enter 110
and press #, the IP address will be recited.
For Cisco SPA phone models SPA502G, SPA504G, SPA508G, SPA509G press the

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Setup button, scroll to Network and press select, scroll to view current IP
address.
For Cisco SPA phone model SPA501G press the Setup button, enter 110, then
press #, the IP address will be recited.
For Cisco SPA phone model SPA525G press the Setup button, select Status,
scroll to Network Status, press Select.
3.4 Factory Settings
1. Reset to factory settings
This step is not required for out-of-the-box phones, however, if the phone has been
already used then it is a must.
Open a new browser window and enter your phone IP address in order to access
the phone web administration interface login screen. Example: http://192.168.1.22
Login to phone web administration interface with your username and password.
Please note, factory default login details are username: admin and password:
admin.
For Cisco SPA phone mode SPA301 lift the handset and enter ****, enter 7373
and press #, press 1to confirm, hang up to exit and begin the restore process,
phone will be reset to the factory default settings.
For Cisco SPA phone models SPA502G, SPA504G, SPA508G, SPA509G press the
Setup button, scroll to Factory Reset and press select,phone will be reset to
the factory default settings.
For Cisco SPA phone model SPA501G press the Setup button, enter 73738, then
press #, enter 1to confirm, hang up to exit and begin the restore process, phone
will be reset to the factory default settings.
For Cisco SPA phone model SPA525G press the Setup button, select Device
Administration, scroll to Factory Reset, press Select, phone will be reset to
the factory default settings.
Wait sometime prior for device to reboot.
N O TE Do not unplug or rem ove power to the phone while it is updating firm ware
and configurations.

5Registering Phone
© 2003 - 2012 Bicom Systems
4Registering Phone
This chapter describes how to identify Cisco SPA phone model, requirements that must
be met and how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
- Manual Configuration
- Auto Provisioning
4.1 Manual Configuration
This chapter describes how to set UAD settings, create PBXware extension and register
the phone.
The following topics are covered:
- UAD Settings
- Creating Extension
- Registering Phone
4.1.1 UAD Settings
1. Login to PBXware web administration interface
Open a new browser window and enter the IP address in order to access the
PBXware web administration login screen. Example: http://192.168.1.10
Login to PBXware with your e-mail address and password.
2. UAD settings
Navigate to Settings:UAD.
Make sure Cisco SPA UAD is enabled. To check the UAD status click on the edit
icon corresponding to your Cisco SPA phone.
Make sure Status is set to Active, Auto provisioning is set to No, and DHCP
is set to Yes.

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Click on the Save button to save changes.
4.1.2 Creating Extension
1. Add Extension
Navigate to Extensions. Click on Add Extension.
The standard options window will be shown below.
Select Cisco SPA phone model from the UAD select box.
Select Location: Local or Remote.
Local is for all extensions registered on the LAN and Remote is for all extensions
registered from remote networks, WAN, Internet etc.
Click on the Next step button.
2. Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS

7Registering Phone
© 2003 - 2012 Bicom Systems
Name
Enter a name for the extension being created. Example: John Smith.
E-mail
Enter the e-mail address associated with this extension. This e-mail address will
receive all system notification messages. Example: john.smith@bicomsystems.
com
Click on the Save button.
Optionally, click on the Save & E-mail button. Account details will be sent to the
e-mail address associated with this extension.
OPTIONAL FIELDS
Extension
An auto-generated extension number based on the next available sequential
number. An extension value can be changed. Example: 1003.
Secret
A secret value associated with the UAD is auto-generated in order to allow the UAD
to successfully register with the system. The secret value can be changed,
however it is STRONGLY recommended not to change the system generated
value to a simple value like "1234" or "1003" etc.
PIN
An auto-generated PIN will allow access to voicemail and online self-care.

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4.1.3 Registering Phone
This chapter describes how to register Cisco SPA phone using Hostname or IP
Address, or DNS SRV.
The following topics are covered:
- Hostname or IP Address
- DNS SRV
4.1.3.1 Hostname or IP Address
1. Login to phone web administration interface
Open a new browser window and enter your phone IP address in order to access
the phone web administration interface login screen. Example:
http://192.168.1.22.
Login to phone web administration interface with your username and password.
Please note, factory default login details are username: admin and password:
admin.
Click on Admin Login and then on Advanced.
Click on Ext 1 or Ext 2, Ext 3 and Ext 4.
Enter or set the following details into the respective fields.
REQUIRED FIELDS
Line Enable
Make sure the Yes is selected.
Proxy
Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
User ID
PBXware extension number. Example: 1003.
Password
The Secret of the extension as received in the e-mail associated with this
extension. Example: _%Z4M3*Ts9y7. A password is generated automatically
for each newly created extension.