Coffee Queen ORIGINAL M Series User manual

ORIGINAL LINE M
USER MANUAL
UM_EN
Part No.: 1764022_04
Machines with manual water lling

ORIGINAL LINE M
2Original instructions.
CONTENT
CONTENT........................................................................................................................................................ 2
MANUAL REVISIONS ................................................................................................................................ 4
NOTIFICATIONS........................................................................................................................................... 5
Explanation of descriptions....................................................................................................................................5
GENERAL INFORMATION .................................................................................................................... 6
Introduction ..............................................................................................................................................................6
General instructions................................................................................................................................................6
Intended use..............................................................................................................................................................7
Warnings and Precautions .....................................................................................................................................7
TRANSPORT ................................................................................................................................................ 10
Packaging................................................................................................................................................................. 10
Delivery inspection............................................................................................................................................... 10
STORAGE AND DISPOSAL ................................................................................................................ 11
Long-term storage requirements ...................................................................................................................... 11
Machine disposal requirements.......................................................................................................................... 11
Caution.................................................................................................................................................................... 11
TECHNICAL SPECIFICATIONS........................................................................................................ 12
Facts & weight........................................................................................................................................................ 12
General function description.............................................................................................................................. 12
OVERVIEW OF COMPONENTS..................................................................................................... 13
Front view............................................................................................................................................................... 13
M-1 ........................................................................................................................................................................... 13
M-2 ........................................................................................................................................................................... 14
DM-4........................................................................................................................................................................ 15
Thermos M............................................................................................................................................................. 16
Mega Gold M.......................................................................................................................................................... 17
Thermos Office ..................................................................................................................................................... 18
INSTALLATION AND START-UP..................................................................................................... 19
Positioning............................................................................................................................................................... 19
Electrical connection............................................................................................................................................ 19
Hot plate function................................................................................................................................................. 20

ORIGINAL LINE M
3
Original instructions.
CONTENT
First time start-up................................................................................................................................................. 20
OPERATION ................................................................................................................................................. 22
Brewing with coffee.............................................................................................................................................. 22
To maintain temperature and aroma................................................................................................................ 24
CLEANING AND CARE........................................................................................................................ 25
Rinse thermos, decanter and serving station.................................................................................................. 25
Daily cleaning ......................................................................................................................................................... 26
Weekly cleaning..................................................................................................................................................... 26
Cleaning serving station ...................................................................................................................................... 27
Exterior cleaning ................................................................................................................................................... 27
POSSIBLE SOLUTION ............................................................................................................................ 28
Fault and solution.................................................................................................................................................. 28
DIMENSION.................................................................................................................................................. 29
M-1 ........................................................................................................................................................................... 29
M-2 ........................................................................................................................................................................... 30
DM-4........................................................................................................................................................................ 31
Thermos M............................................................................................................................................................. 32
Mega Gold M.......................................................................................................................................................... 33
Thermos Office ..................................................................................................................................................... 34

ORIGINAL LINE M
4Original instructions.
MANUAL REVISIONS
Rev. #: Date: TSB#: Change Description
04 Apr. 26, 2021 328 Update descaling instructions and general information.Add
notications, transport, storage and disposal sections

ORIGINAL LINE M
5
Original instructions.
NOTIFICATIONS
Explanation of descriptions
There are five different levels of notification intensity within this
manual, as identified by the signal terms: DANGER,WARNING,
IMPORTANT, NOTE and PRO TIP. The level of risk and importance
of the notification is determined by the following definitions.Always
observe the warnings to ensure safety and prevent potential injury and
product damage.
Important:
Alerts against unsafe practices. Observe Important notifications
to ensure food safety, prevent possible minor personal injury, or
damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the
WARNING is ignored, could result in serious injury or even
death.
DANGER:
INDICATES AN IMMINENTLY HAZARDOUS
SITUATION WHICH, IF NOT AVOIDED, WILL LIKELY
RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the
operation, routine maintenance, and cleaning of the machine.
Pro Tip:
Gives helpful hints and suggestions from the manufacturer that
take the guesswork out of choosing settings and care intervals.
i

ORIGINAL LINE M
6Original instructions.
Introduction
GENERAL INFORMATION
Thank you for choosing an Crem Filter Coffee Brewer. We hope
you enjoy it !
Please read this user manual carefully before using the machine.
This manual contains important instructions regarding safe intended use
of the machine.
Do not discard this manual, it will be useful for future reference. If
damaged or lost, request a new copy from the manufacturer/distributor
or download a free PDF copy via:
www.creminternational.com/downloads
General instructions
Machine installation and certain maintenance operations should only be
performed by qualied service personnel.
All safety instructions and warnings contained in this manual should be
observed at all times to ensure safe installation, use, and maintenance.
Do not attempt to remove covers or safety shields to access the
interior of this machine or make repairs. Repairs should be made by an
authorised technician or service centre.
Owners are liable for ensuring that users have been properly trained to
operate the machine and understand the potential risks involved.
The owner or installer will be liable for all non-authorised modication
of the machine.Non-authorised alteration or modication of the
machine will immediately void the manufacturer’s warranty.
This manual references the machine at the time of sale.The commercial
availability of subsequent versions including modications, upgrades or
adaptations does not oblige the manufacturer to apply any changes to
this machine, nor is it obliged to update the documentation supplied.
The manufacturer reserves the right to withdraw currently available
manuals whenever deemed appropriate and reasonable.
Periodically, some updates and changes may be required for this
machine. In this event, a technician will be responsible for ensuring the
change is made in accord with manufacturer’s specications.
Note: The manufacturer is not liable for damage to persons or property resulting
from failure to follow the instructions, warnings and precautions listed in this
manual when installing and using this machine.

ORIGINAL LINE M
7
Original instructions.
GENERAL INFORMATION
Intended use
The coffee machine has been designed and manufactured to make
espresso coffee and other hot drinks (e.g., steaming and frothing milk).
Do not use it for any other purpose.
The machine is intended to be
used by trained personnel for
preparing foodstuffs.
This machine is not intended for use in industrial kitchens, domestic
kitchens, or similar locations.
The manufacturer will not be held liable for damage to persons
or property due to incorrect, improper or negligent use by
nonprofessional personnel.
The A-weighted sound pressure level is below 70 dB.
Install the machine in a location where these parameters will not be
exceeded:
- Maximum inlet water pressure: 0.9MPa (9 Bar), or 1.0MPa (10 Bar)
[only for Norway, Sweden, Finland and Denmark]
- Minimum inlet water pressure:
0.2MPa (2 Bar)
Note: For a suitable performance of machine, maximum inlet water
pressure should be kept between 0.8MPa (8 Bar). Install a pressure
reducer in case water pressure exceeds this range.
- Maximum inlet water temperature: 40ºC
- Ambient temperature between +10ºC (min.) and +40ºC (max.).
Install the machine in a horizontal position and away from heat sources
and ammable objects.
Appliance is only to be installed in locations where its use
and maintenance is restricted to trained personnel. Access to
the service area is restricted to persons having knowledge and
practical experience of the appliance, in particular as far as
safety and hygiene are concerned.
This machine should only be installed on a water-resistant work
surface that is capable of adequately supporting the machine’s weight.
Warnings and Precautions

ORIGINAL LINE M
8Original instructions.
Warnings and Precautions
GENERAL INFORMATION
The appliance is not suitable for installation in an area where a
water jet could be used.This appliance must not be cleaned
with a water jet or a pressure washer.
The appliance is not suitable for outdoor use, where it would be
exposed to severe weather or extreme temperatures.
The instructions for appliances connected to the water mains by
detachable hose-sets shall state that the new hose-sets supplied
with the appliance are to be used and that old hose-sets should
not be reused.
Use the inlet hose included with the machine to connect it to the
water mains in accordance with the national rules applicable in the
country where machine is installed.
Plug the machine into a properly installed, earth grounded electrical
outlet with line voltage that matches the specications for the machine.
For appliances not tted with a supply cord and a plug, means for
disconnection must be incorporated in the xed wiring in accordance
with the wiring rules.
Ensure that the power supply voltage does not uctuate by more than 6%.
Position the power cable so that users cannot trip over it. Keep the
power cable away from sharp edges and heat sources.
Do not remove or disable any of the mechanical, electrical, or thermal
protection safety equipment.
If supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualied persons in order to avoid a hazard.
In case of emergency, (e.g., the machine catches re or becomes
unusually hot or noisy), disconnect the power immediately and turn
off the water supply.
If the machine is not going to be used for an extended period of time,
disconnect the power.When disconnecting the power, pull the plug
rather than the cable.
Keep all hazardous packaging materials, such as plastic bags,
styrofoam, and staples, out of reach of children.
Before performing maintenance and/or moving the machine, disconnect
the machine from the power supply and wait for it to cool down.
To ensure fault-free machine operation, only use manufacturer-
approved replacement parts and accessories.

ORIGINAL LINE M
9
Original instructions.
GENERAL INFORMATION
Warnings and Precautions
When packed for storage, store the machine in a dry place with an
ambient temperature above 5ºC. Boxes may be stacked up to three
units high of the same model. Do not place other heavy items on top
of the box.
If the machine is likely to be exposed to temperatures below 0ºC during
handling and transport, make sure that service personnel empty the
boiler and water system. (The machine’s boiler and water system are
empty when delivered from the factory.)
Never immerse the machine, plug or power cable in water, as there is a
risk of electric shock.
Place the machine out of reach of children.
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible
for their safety.
Note: safety regulation not valid for Europe.
Specic safety regulation for Europe:
This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Do not use the machine if the power cable or plug is damaged,
or the machine has been dropped. Contact a service technician for
repairs or to ensure that it is safe for use.
Do not place any liquids on the machine.
Do not touch the machine’s hot surfaces or dispensing equipment.
Do not touch the machine if your hands or feet are wet.
Do not operate the machine if any part except the dispensing
equipment is wet.
Do not block the vents with rags or other objects.
Do not insert foreign objects into the vents.
Check the drain regularly to make sure that waste water is emptying properly.

ORIGINAL LINE M
10 Original instructions.
Packaging
TRANSPORT
The machine is shipped in a custom-designed carton which utilizes model-specic polystyrene
cushions to protect it from damage.
The machine’s carton features standardized handling symbols to explain proper shipping and storage
methods.
The machine must remain in a horizontal position during the transport. Do not store or handle the
machine except on its feet.
During transport protect the carton and machine from impact drops, crushing, shocks, moisture and
exposure to extreme temperature.
Upon receipt and delivery ensure that the machine is in the exact condition described in the enclosed
documentation, and that all accessories are included. Missing items should be reported to the
manufacturer or dealer immediately.
Damage caused during transport should be reported to the shipping agent and the machine’s distributor
immediately.
Packaging materials are potentially dangerous and should be kept away from children.
The carton and all packing materials are recyclable and should be returned to a recycling centre
for disposal.
Delivery inspection

ORIGINAL LINE M
11
Original instructions.
STORAGE AND DISPOSAL
Long-term storage requirements
Before storage for a month or more be sure to:
• Perform all weekly and periodic cleaning procedures described in this manual.
• Disconnect and roll up the power cord (this should be performed by a qualied person).
•Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers (this should
be performed by a qualied person).
• Clean the drip tray and exterior of the machine to remove any coffee or other residue.
• Cover / re-pack the machine in its original carton and store it in a dry place where it will not be
exposed to extreme temperatures or humidity.
• When returning the machine to service after long-term storage, perform all weekly and periodic
cleaning procedures and reconnect the water and power supplies (this should be performed by a
qualied person) before use.
If the machine ever needs to be scrapped and disposed of be sure to:
• Disconnect and roll up the power cord (this should be performed by a qualied
person).
• Disconnect the machine’s water inlet hose from the domestic water supply and
drain the boilers (this should be performed by a qualied person).
• Pack up and ship/deliver the machine to a certied recycling centre.
• Risk of re and electric shock.
• Replace only with manufacturer’s original cord set.
• Disconnect from power supply before servicing.
Machine disposal requirements
Caution

ORIGINAL LINE M
12 Original instructions.
TECHNICAL SPECIFICATIONS
General function description
FACTS M-1 M-2 Thermos
Ofce DM-4 Thermos M
Mega
Gold M
Height,Width,
Depth 428, 205, 410 mm 428, 410, 410 mm
557, 205,
410 mm
655, 205,
445 mm
Thermos/de-
canter volume 1.8 L 1.8 L 1.9 L 2x1.8 L 2.2 L 2.5 L
Power supply
220V
220-230V~
50-60Hz
2295W
------
220-230V~
50-60Hz
2390W
------
220-230V~
50-60Hz
2200W
------
380-400V
2N~
50-60Hz
4780W
------
220-230V~
50-60Hz
2200W
------
220-230V~
50-60Hz
2200W
------
Power supply
110V
110-120V IN
~ 1700W
50-60Hz
110-120V IN
~ 1800W
50-60Hz
110-120V IN
~ 1600W
50-60Hz
110-120V IN
~ 3600W
50-60Hz
110-120V IN
~ 1600W
50-60Hz
Max number of
cups each brew 12 Cups 12 Cups 12 Cups 2x12 Cups 15 Cups 17 Cups
Capacity 15 L/h 15 L/h 15 L/h 30 L/h 15 L/h 19 L/h
Brew time 6min 6min 6min 6min 7min 8.5min
Hot plates 1 2 None 4None None
MODEL/NAME M-1 M-2 Ofce
Thermos DM-4 Thermos M Mega Gold M
Weight 8 kg 9 kg 9.5 kg 15.5 kg 10 kg 11.5 kg
Facts & weight
The water tank is tted with a oat switch that will activate heating unit when water is lled, this
starts the brew process. During the brewing process a lamp will be lit on the machine’s right side.
When the tank is empty of water the heater unit will be switched off and the lamp will be turned off.
A brew process takes around 6-8.5minutes to complete.

ORIGINAL LINE M
13
Original instructions.
OVERVIEW OF COMPONENTS
M-1
Front view
Brewing lamp
Power switch
Filiter holder
Tank lid
Glass decanter
Hot plate

ORIGINAL LINE M
14 Original instructions.
OVERVIEW OF COMPONENTS
M-2
Front view
Brewing lamp
Power switch
Filiter holder
Tank lid
Glass decanter
Glass decanter
Lower hot plate
Upper hot plate

ORIGINAL LINE M
15
Original instructions.
OVERVIEW OF COMPONENTS
DM-4
Front view
Brewing lamp
Power switch
Filiter holder
Tank lid
Glass decanters
Glass decanters
Lower hot plates
Upper hot plates

ORIGINAL LINE M
16 Original instructions.
OVERVIEW OF COMPONENTS
Thermos M
Front view
Brewing lamp
Power switch
Filiter holder
Thermos
Carry handle
Tank lid

ORIGINAL LINE M
17
Original instructions.
OVERVIEW OF COMPONENTS
Mega Gold M
Front view
Brewing lamp
Power switch
Filiter holder
Serving station
Serving tap
Drip tray insert
Drip tray
Carry handle
Tank lid

ORIGINAL LINE M
18 Original instructions.
OVERVIEW OF COMPONENTS
Thermos Office
Front view
Brewing lamp
Power switch
Filiter holder
Tank lid
Thermos

ORIGINAL LINE M
19
Original instructions.
INSTALLATION AND START-UP
Positioning
Electrical connection
Place the machine on a water-resistant, horizontal surface that will support
the weight of the machine.
Important:
Connect the plug to an earthed wall socket.
110-120V / 220-230 V 50-60Hz, 10 Amp.
M-1, M-2,THERMOS M, MEGA GOLD M
DM-4
The brewer is not reconnectable and may only be installed to the electric
supply network with a voltage that is stated on the brewer and shall be carried
out by an authorized electrician.
Recommended: install a line circuit breaker and an earth fault breaker to the
machine.
WARNING!
-Brewer should be connected to 110V / 220V with neutral and ground.
- Use 10 Amp fuses.
Important:
Electrical installations must be done by a qualied person.
Min. 10cmMin. 10cm
Note:
Make sure air is able to circulate behind the machine
(minimum 10cm).
i

ORIGINAL LINE M
20 Original instructions.
INSTALLATION AND START-UP
Important:
First time you use the machine do the rst brewing with water only.
Slide the lter holder into position without lter and coffee.
Lift up the tank lid and ll the machine with 1.8L fresh tap water.
Do not ll it under running water (e.g. a tap). Only use the decanter.
WARNING!
Do not overll, it is recommended that you always use the decanter supplied with the machine to
measure the water quantity.
Never ll the machine with brewed coffee, this may result in machine damage.
First time start-up
Hot plate function
Turn on left power switch:
I
for lower hot plate,
and right power switch:
II
for upper hot plate.
Ensure that the lamps turn on and that the hot plates get warm.
Turn off power switches
I
and
II
when not in use.
II
Upper hot plate
I
II
I
Lower hot plate