Contex HD5450 User manual

User’s
Guide
Wide Format Scanners
MODELS:
HD5450
HD4250
HD4230
HD3650
HD3630
HD2530
August
, 2008 Edition

Contents
Table of Contents
About This Guide 2
Installation 3
System requirements 3
Installation Steps 3
The Operator’s Panel 14
Turning Power ON/OFF –Wake/Sleep Modes 15
Main Power ON/OFF 15
The scanner’s Self Test Procedure 15
Scanner ready to scan 15
Wake and Sleep modes 16
Automatic Power ON/OFF functions 16
Timer Function –Scheduling ON/OFF Times 17
Automatic Shut Down After Idle Time 18
Loading Originals into the Scanner 19
Load, face down, at the scanner’s center 19
Automatic loading 19
Manual loading 19
Unloading the original after scan 20
Fast-loading 20
Soft-handling 20
Setting the input size 20
Scanning 21
Software applications for scanning 21
Running applications from the scanner panel 21
Batch scanning 21
Monitoring your scanner with WIDEsystem 21
Scanning Thick Media 23
Manual Adjustment for Thick Media –Slider Controls 23
Automatic Thick Media Adjustment 25
When Scanning in Thick Media Positions 26
Maintenance 27
About scanner maintenance 27
Cleaning the scan area 27
Camera Alignment and Calibration 40
Replacing Scanner Parts 43
Replacing the Glass-plate 44
Replacing the White-Background-Platen 47
Replacing the Scanner Lamp-Unit 51
Replacing the Dust-Filters 53
Downloading New Firmware 54
What is Firmware? 54
When do I need new firmware? 54
How to identify the firmware version running in the scanner? 54
How to install new firmware? 55
Setting the Scanner in Firmware BOOT Mode 56
Trouble Shooting Problems 57
Problems Related to Scanner Installation 57
Problems Related to Operation of the Scanner 60
Problems Related to the Scanning Results 64
Appendix A: Quick Overview of the Operator’s Panel 66
The Panel and LED Indicators 66
Power Control –Buttons and LED Patterns 67
Media Control –Buttons and LED Patterns 70
Application Control –One Touch Scan 75
Appendix B: Important Safety Instructions 76
Appendix C: Regulations 77
FCC Regulations 77
CE Regulations 77
VCCI Regulations 77
Toxic or Hazardous Substances or Elements 78

About This Guide 2
About This Guide
This guide explains how to operate and maintain your wide format scanner.
The guide assumes basic knowledge of your computer and operating
system and does not repeat material from their documentation.
Be sure to refer to:
1. The Installation section –describes correct installation of your
scanner drivers.
2. The readme.htm file in the ws folder on the WIDEsystem TOOLS CD-
ROM. Contains the most current installation and OS compatibility
issues.
3. WIDEsystem TOOLS Help –After installing your drivers, open
WIDEsystem and press F1. Contains information on using the
WIDEsystem application and Scanner Maintenance software.
Identify your scanner model
This operator’s guide covers several scanner models. There are topics that
describe scanner functions that apply solely for specific models and topics
that apply for all models. Generally, Operation of the 54, 42 and 36 inch
models is the same while certain operations on the 25 inch model
(HD2530) can differ in relation to the wider models.
Each topic will contain a “Scanner Models: ”heading that indicates
the models relevant for the topic.
This guide covers the following models:
Scanner Model Description
HD5450 54”color scanner
HD4250 42”color scanner
HD4230 42”color scanner
HD3650 36”color scanner
HD3630 36”color scanner
HD2530 25”color scanner
IMPORTANT: Be sure to use the WIDEsystem TOOLS CD-ROM that
came with your scanner or a newer version. Out-of-date versions of
WIDEsystem software may not detect your scanner model.
NOTE: Windows Compatibility - Your scanner and drivers are tested
and developed to support the most current active Microsoft Windows
version OS systems. Drivers and interface support in regard to specific
Windows versions will follow the Microsoft Support Lifecycle Policy. The
compatibility specifications can therefore change accordingly. The most
current OS compatibility specifications and drivers will be available on your
manufacturer’s website.

Installation 3
Installation
System requirements
PC or supported workstation.
Compatible Windows operating system –View the ws/readme.htm file on the WIDEsystem TOOLS CD-ROM.
PC with USB port or enabled FireWire Port.
The WIDEsystem TOOLS CD supplied with your scanner.
Scanning software or compatible third party software.
Grounded power outlet.
Installation Steps
To get your scanner up and running, follow the steps below in their written order.
 Set up the scan station
Your scanner should be placed either on the specially designed stand-alone floor
stand or on a sturdy table. Make sure there is enough space behind the scanner to
allow the media to run out.
IMPORTANT: DO NOT YET CONNECT THE SCANNER TO
POWER OR PC.
See also the Safety Instructions at the end of this operator’s
guide
1

Installation 4
Install drivers and tools on your PC
IMPORTANT: You must install your scanner’s drivers and tools before you
connect the scanner or install any scanner software applications.
1. Insert the WIDEsystem TOOLS CD-ROM into your PC. Normally the setup
program interface will start automatically. If it does not, locate the setup.exe file on
the CD and start it manually.
2. Install WIDEsystem. Follow the installation guide on your screen. You will be
asked to select your language and other important system preferences.
3. Install Scanner Maintenance. Follow the installation guide on your screen. You will
be asked to select your language.
4. Remove the CD-ROM when installation is complete.
 Shut down the PC
Your PC must be powered off before connection with the scanner.
2
3

Installation 5
Disconnect the PC power plug
Caution: This step is to ensure your own personal safety and to help protect your
device from potential damage.
 Clean the scanner feeding bed
This is the flat surface in front of the insertion slot. Wipe with a dry cloth so dirt and
dust are not dragged into the scan area with the original.
4
5

Installation 6
Wipe the glass plate
The internal scan area should be wiped clean for any dust accumulated during
shipping and packaging.
1. Open the scan area lid - Push down on the two lock buttons found near the
insertion slot on each side of the lid.
2. The scanning area lid locking mechanism should now be disengaged.
3. Place your thumbs in the insertion slot and flip the scanning area lid back to its
open position.
4. The glass plate is now exposed for cleaning.
5. Wipe the glass plate with a dry cloth to remove any dust.
6. Close the scanner lid. Make sure the locks reengage (click).
1
and 2
.
Push down on thetwo lock
buttons
3 and 4. Flip the scanning area lid back to its open
position.
5. Wipe the glassplate free for dust.
6

Installation 7
Connect interface cable to the scanner
The interface cable connectors are grouped in a Cable-Connector-Panel.
Regulatory Notice: Your scanner product has been tested to comply with the EMC
Standards EN55022 and FCC, Part 15. To maintain compliance, only use the interface
cables supplied with the scanner.
Accessing the interface connectors on scanner models: HD2530:
The cable-connector-panel is found on the underside of the scanner and
accessed from the scanner’s back. The HD2530 (25”) scanner model supports
both FireWire and USB connections.
USB connection: Connect the B-connector end (square shaped) end to a USB
port on your computer.
Firewire connection: Connect the cable to a firewire port on your computer. Do
not use the end marked “Scanner End”if such is specified on your cable.
HD2530
:
Cable-connector-panel is accessed from the scanner’sbackside.
Accessing the interface connectors on scanner models: HD5450,
HD4250, HD4230, HD3650, HD3630:
The cable connector panel is behind the cover at scanner’s right side. You
have to remove the cover to connect the cable.
Insert your thumb in the slot at the top of the cable connector panel
cover.
Push down to snap the lid open.
Remove the cover with both hands.
Continues on next page…
Feed the interface cable’s B-connector (square shaped) end through the opening in
the back of the scanner until it emerges in front of the cable-connector-panel. Then
8

Installation 8
connect the B-connector to the USB connection socket on your scanner.
Feed the interface cable through the hole inthe back….
.
…until it emerges in front of the
cable connectorpanel
.
.P
USH
C
onnect the cable and
close the
cable connector
panel cover
.
The cover must always be closed before you turn the scanner ON.

Installation 9
Connect the other end of the interface cable to
the PC
USB connection: Connect the A-connector end (flat end) to a USB port on your
computer.
Firewire connection: Connect the cable to a firewire port on your computer. Use the
end marked “Scanner End”if specified on your cable.
NOTE: Firewire interfacing s available on the HD2530 only.
Connect the power cable to the scanner
Connect the scanner power cable to the scanner‘s main power connection socket. The
main power connection socket is at the scanner’s backside.
10
9

Installation 10
Connect power to the wall outlet
Connect the other end of the scanner power cable to the power outlet.
Caution: The scanner is equipped with a three-wire (pin) grounding type plug. If
you cannot insert the plug into your outlet, contact your electrician to replace the plug or
outlet to ensure a grounded power connection. Do not try to defeat or ignore the
purpose of the grounding-type plug.
Turn on the scanner
Turn on the main power switch at the back of the scanner.
12
11

Installation 11
Turn on your PC and start Windows
Windows will detect the new hardware (scanner) during startup and the drivers you
installed in step 2. will be recognized.
Follow Windows’hardware installation instructions should any appear on your screen.
Verify correct scanner installation
1. Locate the scanner icon on the Windows System Tray. This is the WIDEsystem
program icon.
2. Left -double-click on the WIDEsystem program icon.
3. Your scanner is installed and detected if your scanner’s name appears at the top of
the WIDEsystem Status tab dialog.
4. If the scanner was not installed correctly, a message will inform you that your
scanner could not be detected. If this is the case turn off power to all connected
devices and repeat the installation steps.
14
13

Installation 12
Calibrate - Run scanner maintenance program
This step will ensure that your cameras are aligned.
1. Right click on the WIDEsystem scanner icon .
2. Select Launch Scanner Maintenance.
3. Follow the instructions on your screen.
See also in this guide: Camera Alignment and Calibration.
Install scan or copy software (optional)
Install the scan and copy software you will use with the scanner. There are many scan
and copy applications made specifically for your scanner and all its features. Many
common imaging applications support TWAIN and WIA interfacing for simple scanning
tasks. Read more in Software applications for scanning.
16
15

Installation 13
Share the scanner on the LAN (optional)
You can enable other PCs on the LAN to use the scanner. This is called “Sharing”. You
can setup the scanner as a “shared scanner”through WIDEsystem.
4. Left -double-click on the WIDEsystem program icon and select the Scan to Net
tab.
5. Locate the option group Local scanner attached to this computer.
6. Select the option: Share your current scanner to allow others on the network to use it.
7. Press the OK button to accept the settings.
On most LAN systems, this is all you have to do. However, some systems will require
Advanced settings, such as specific communication port numbers. Contact your LAN
administrator for information regarding Advanced settings.
NOTE: Open WIDEsystem and press the <F1> key for viewing complete on-line help
regarding the Scan to Net setup procedures and options.
NOTE: PCs on the LAN that will use the scanner must be installed with WIDEsystem
and compatible scan/copy software.
17

Operator’s Panel 14
The Operator’s Panel
The panel operator’s consists of operation buttons and LED indicators. There are buttons for power ON/OFF, paper feeding, and triggering applications (one-
touch). The LED indicator’s function is to display scanner status in relation to its basic operations such as self-testing and media readiness. Operation of the
buttons and interpretation of the LED indicator light patterns are described in the next user guide sections –Power ON/OFF, Loading the scanner, Scanning
thick media.
See Appendix A –Overview - Operator’s Panel for a complete description of the panel’skeys and the how to understand the panel LED lighting patterns.
Scanner Models: HD2530
Pap er Ready LED
Power Swit ch
Po we r L ED
W ait LED
Email
Ap plicati on
Scan Appl ication
Copy
App licatio n
Paper Fo rward/Reverse Ke ys
D iag nost ics LE D
Scanner Models: HD5450, HD4250, HD4230,
HD3650, HD3630
with ATAC (Automatic Thickness Adjustment Control) key
Paper Ready LED
Power Ke y
Po we r L ED
W ait L ED
Em ail Appl ication
Scan Ap plic ation
Copy App lic atio n
Pa per For ward /Reverse Keys
D iagn ost ics LE D
AT AC key

Power ON/OFF 15
Turning Power ON/OFF –Wake/Sleep Modes
Scanners: HD5450, HD4250, HD4230, HD3650,
HD3630, HD2530
Main Power ON/OFF
The main power switch is at the back of the scanner. Press the upper half
of the switch (marked “I”) to turn the main power to ON. Press the lower
half of the switch (marked “0”) to turn the main power to OFF.
Main power switch is at the back of the scanner. Press “I”for ON and “0”for OFF.
The scanner’s Self Test Procedure
When you connect the scanner to the power outlet and turn on the outlet
switch at the back of the scanner, it starts up with a self-test procedure.
The scanner’s self-test procedure consists of two main steps –
1. Init (Initialization) Sequence –the scanner loads and tests internal
parameters. Only initiated when you turn the main power ON. The
panel’s LEDs will be lit as shown in the next illustration:
Panel LEDs during the Init Sequence.
2. Self-Adjustment - Adjustment of light profiles, stitching and
black/white points. Starts after the Init Sequence when the scanner’s
main power switch is turned ON or right away when the scanner goes
from sleep to wake mode. The panel’s LEDs will be lit as shown
below:
Panel LEDs during Self-Adjustment
Scanner ready to scan
You will know that the self-test procedures have completed and the
scanner is Ready when the Power LED is lighted green and the other LEDs
are off as shown below:

Power ON/OFF 16
Wake and Sleep modes
With the main power switch ON, scanner power can be set in Sleep mode
and Wake mode. Sleep mode is the energy saving mode. The scanner
cannot scan when in the Sleep mode. Wake mode is the full power ON
mode for scanner operation.
The scanner will go from Wake mode into Sleep mode:
Automatically: after a set idle time (see Automatic Power functions).
Automatically: with the Timer (see Automatic Power functions).
Manually: when you hold the power button down for 3 seconds.
The scanner will go into wake mode:
Automatically: with the Timer (see Automatic Power functions).
When you feed a document into the scanner.
When you press any button on the panel.
Sleep Mode (
p
ower
Wake Mode (
p
ower ON
)
Advantages with using Wake-up and Sleep modes:
Ready faster: You turn the scanner OFF and ON (sleep/wake-up) by
pressing the power key on the panel. The scanner skips its init sequence
and is ready to scan sooner than with Main Power OFF to ON.
Convenience: When OFF (LED is red) the scanner can be powered up
(Wake-up) easily by pressing the power key or just by inserting paper into
the scanner, thereby indicating you wish to scan.
Timer function: Scanner power with Wake-up and Sleep, can be setup
and controlled through the WIDEsystem software timer week schedule
feature or through an idle time setting.
Save energy: Sleep mode runs at low power values.
Automatic Power ON/OFF functions
Scanners: HD5450, HD4250, HD4230, HD3650,
HD3630, HD2530
Automatic power management lets you schedule your scanner’s up-time
optimally and helps save energy.
You can set the scanner for automatic power OFF (Sleep) and power ON
(Wake-up). Automatic power management functionality is set and
controlled through your WIDEsystem software.
There are two automatic power functions:
1. Timer function
2. Enter Sleep mode automatically (after idle time) option.
In order to use automatic power management functionality: the
scanner Main Power switch at the scanner’s back must be turned ON.
The power LED on the operator’s panel will light red when the scanner is in
Sleep Mode (powered OFF) and green when in Wake Mode (powered ON).
Sleep Mode (
p
ower
Wake Mode (
p
ower ON
)

Power ON/OFF 17
Timer Function –Scheduling ON/OFF Times
Scanners: HD5450, HD4250, HD4230, HD3650,
HD3630, HD2530
You can program your whole weekly schedule into the scanner so it powers
ON and OFF (wake –sleep) on its own. You enter your schedule’s wake-
up and sleep times in WIDEsystem’s Timer tab as shown in the example
below. .
To set the Timer:
1. Open WIDEsystem - double-left-click the scanner icon in the
system tray.
2. Select the Timer Tab.
3. Click the checkmark fields for each day you want automatic wake-up
and sleep actions.
4. Under the Wake-up column - Click on the hour digits in the day’s edit
field to highlight them. Use the arrow box to increase or decrease the
hour value or use your keyboard to write the value in the field.
5. Move to the Wake-up column’s minute digits for the same day - Click
on the minute digits in the day’s edit field to highlight them. Use the
arrow box to increase or decrease the hour value or use your keyboard
to write the value in the field.
6. Repeat this process in the Sleep column for the same week-day.
7. Make settings for the other week-days in the same manner or….
8. You can use the Link Monday to Friday option to make your settings
for Monday apply for the whole work-day-week.
9. NOTE that the Idle time before sleep time setting will still apply
and may conflict with your Timer settings. Change or disable the Idle
time before sleep time setting if it does.
10. When you have filled out the dialog, press Apply to download your
settings into the scanner’s memory.

Power ON/OFF 18
When the Timer is active:
Your scanner will store and remember your settings so you have them after
you turn off your PC and shutdown the WIDEsystem program. When you
restart WIDEsystem, the Timer tab will display the values currently stored
in the scanner.
If the scanner is being used, it will delay entry into Sleep mode. The power
LED on the panel will blink just before entry into a scheduled sleep mode.
You can cancel entry into Sleep mode by pressing the power button.
Automatic Shut Down After Idle Time
Scanners: HD5450, HD4250, HD4230, HD3650,
HD3630, HD2530
On delivery, the scanner is set for automatic entry into sleep mode after a
preset default idle time, i.e. the length of time the scanner is not active. You
can prolong or shorten the idle time value to match your normal workflow.
To change/set the sleep mode options:
1. Open WIDEsystem - double-left-click the scanner icon in the
system tray.
2. Select the Timer Tab.
3. Select or deselect the Enter Sleep mode automatically option.
4. If you do not select the Enter Sleep mode automatically option, you will
need to use the manual method for entering sleep mode by holding the
power button down for 3 seconds.
5. If you do select Enter Sleep mode automatically option, proceed to the
next step to set the Idle time value.
6. Set the value Idle time before entering sleep. This is the number of
minutes the scanner can stand idle before entering the sleep mode on
its own.
7. Press Apply to download your settings into the scanner’s memory.
Sleep Mode options in the WIDEsystem program –Timer tab
NOTE: With the scanner main power ON, the scanner can be also be
brought into Wake-up and Sleep modes manually even while the Enter
sleep mode automatically option is selected.
Wake - by pressing any button on the panel or inserting a document
for scanning.
Sleep –by pressing and holding down the power button for 3 seconds.
You can choose to disable automatic entry into Sleep mode entirely if you
want only manual activation of the sleep mode or, you can leave it enabled
and retain both manual and automatic functions.

Loading 19
Press paper forward
button
Loading Originals into the Scanner
Scanners: HD5450, HD4250, HD4230, HD3650,
HD3630, HD2530
Load, face down, at the scanner’s center
Load your document with the image side facing downwards. Align the
center of the document with the center arrow marking on the scanner bed.
Use the standard size markings to help align the document for a straight
scan path.
Feed the originalat the scanner’s
center
Paper ready
LED
light
s
green when paper is engaged.
Load the paper, face down. Hold with both hands and align the document’s center
with the scanner center marking.
You can use automatic loading or manual loading. These 2 loading options
are selected in the scan/copy application dialogs on your PC. Read the
instructions about Automatic and Manual loading n the next sections.
NOTE: The availability of the automatic and manual loading options
will depend on your scan/copy software and its level of compatibility with
the scanner model.
NOTE: See also this guide’s section on Scanning Thick Media for
instructions on loading thick media originals.
Automatic loading
With automatic loading, the scanner takes the original as soon as you
insert it in the paper slot. Automatic loading is reliable for most jobs and
especially useful for batch scanning jobs.
1. Make sure the Paper handling option “Auto load”is set in your
scanning application.
2. Align the center of the document with the center arrow marking on the
scanner bed.
3. Push the original into the insertion slot until you feel it contact the
rollers and the Paper Ready LED lights green (yellow for thick media).
4. The scanner will grab the original automatically and move it into start-
scan position.
5. A delay factor can be set in the scanning application. The delay will
give you time to control straight positioning of the document in cases
where the scanner is grabbing the original too fast.
Manual loading
1. Make sure the Paper handling option “Manual”
is set in your scanning application.
2. Align the center of the document with the center
arrow marking on the scanner bed.
3. Push the original into the insertion slot until you
feel it contact the rollers and the Paper Ready
LED lights green (yellow for thick media).
4. While holding the original in place with one
hand, use the other hand to press and hold
down the Paper Forward button on the scanner.
5. The original moves into the start-scan position.