Contex Wide Format Color Manual

Operator’s Guide
Wide Format Color & Monochrome
Scanners

Table of Contents
1. About This Guide 1-1
2. Scanner System Requirements 2-1
3. Installation 3-1
3.1 Set up the scan station 3-1
3.2 Smart Card 3-1
3.3 Install Drivers and Maintenance software 3-1
3.4 Select the Scanner Interface 3-2
3.4.1 Interface Types 3-2
3.4.2 Cable Connector Panel on the Scanner 3-3
3.5 Connection through the FireWire interface 3-6
3.5.1 Check your computer for FireWire 3-6
3.5.2 Connect the scanner with the Firewire cable 3-6
3.5.3 “Unknown device is found” message 3-7
3.6 Connection through the USB interface 3-7
3.6.1 Check your USB Port 3-7
3.6.2 Connect the scanner with the USB cable 3-8
3.6.3 “Unknown device is found” message 3-8
3.7 Connection through the SCSI interface 3-9
3.7.1 Step 1: Install the SCSI host adapter board 3-9
3.7.2 Step 2: Install the SCSI driver software 3-10
3.7.3 Step 3: Connect the scanner to the PC 3-10
3.7.4 Step 4: Set the scanner DIL-switches 3-10
3.8 Installation Verification 3-15
3.9 Preliminary Maintenance 3-15
4. Operator Panel and Indicators 4-1
4.1 Scanner Control area 4-3
4.2 Application Control Area 4-5
4.3 Paper Control area 4-6
5. Original’s Insertion Slot 5-1
5.1 Rulers 5-1
5.2 Scanning Thick Media 5-2
5.2.1 Manual Adjustment for thick media 5-2
5.2.2 Automatic Thickness Adjustment Control 5-3
5.2.3 When Scanning in Extended Media Positions 5-4
5.3 Accessing the scan area 5-5
5.3.1 Detach the pressure platen – non ATAC models 5-5
5.3.2 Flip Open the Pressure Platen – ATAC models 5-6
5.4 Changing the glass plate 5-6
6. Maintenance 6-1

7. Appendix A: Important Safety Instructions 7-1
8. Appendix B: Regulations 8-1

About This Guide 1-1
1. About This Guide
This guide explains how to operate and maintain your wide format
scanner.
The operator’s guide is general and covers several scanner models,
although there are specific individual features between the different
models. Therefore, you should view the scanner specifications for
your particular model if you are unsure whether a feature described in
this guide is relevant for your specific scanner. For example,
descriptions in this guide on color calibration and color scanning
speeds do not apply for monochrome-only scanners.
This guide assumes basic knowledge of your computer and operating
system and does not repeat material from their documentation.
Be sure to refer to the WIDEsystem TOOLS User’s Guide found on
the WIDEsystem TOOLS CD-ROM for additional information
regarding installation and maintenance of your scanner.

System Requirements 2-1
2. Scanner System Requirements
• PC or supported workstation.
• Compatible Windows operating system - see the WIDEsystem
TOOLS documentation for details."
• USB port, enabled FireWire Port, or an SCSI interface-kit matching
your workstation. (Note: USB and FireWire are not supported on
Windows NT)
• The WIDEsystem TOOLS CD supplied with your scanner.
• Scanning software and compatible third party software.

Installation 3-1
3. Installation
3.1 Set up the scan station
Your wide format scanner should be placed either on a sturdy table or
the specially designed stand-alone floor stand. The 25” models are
small enough to place on your desk.
Make sure there is enough space behind the scanner to allow the
media to run out. Thick stiff media requires space that is at least as
large as the media length.
Slots or openings in the cabinet at the back or bottom are provided for
ventilation. This ensures reliable operation of the product and protects
it from overheating. These openings must never be blocked or
covered by placing the unit on a bed, sofa, rug, or other similar soft
surface. Your scanner should never be placed near or over a radiator
or heat register. You should not place the scanner in a built-in
installation unless proper ventilation is provided.
See also the Safety Instructions at the end of this operator’s guide.
3.2 Smart Card
Check that the scanner Smart Card is correctly installed (contact side
downwards) and corresponds to your scanner model. You will find the
Smart Card in the small drawer labeled “PUSH” behind the scanner
front streamer (remove the streamer to access the drawer).
The scanner will only function correctly when a Smart Card is
inserted. Notice that the SCSI DIL switch controls are in the Smart
Card drawer. Setting the DIL switch controls is described under the
sections for SCSI installation.
3.3 Install Drivers and Maintenance software
You are now ready to install the setup controls, panel commands,
basic drivers and maintenance utilities for your scanner. Insert the
WIDEsystem TOOLS CD-ROM and click the relevant installation
option(s). Installing the WIDEsystem software will also install your
drivers. Follow the installation instructions described in the
WIDEsystem TOOLS User’s Guide that is included on the CD.

Installation 3-2
3.4 Select the Scanner Interface
Different scanner models support specific types of interface
connections. On some scanners, two different types of interfaces can
be used and you need to select the one that is best for your scanning
purposes and is compatible with your PC system. The Interface types
and their advantages are described in the following section.
3.4.1 Interface Types
FireWire
FireWire is currently the fastest connection type for both color and
monochrome scanning. FireWire can accommodate 400 megabits
(around 50 megabytes) per second, which is more than adequate for
high volume scanning of large formats. FireWire is a plug-and-play
(PnP) specification. You do however need a FireWire card installed on
your computer and many computers are delivered with a FireWire
card preinstalled. Check your computer specifications and operating
system to see if your system is equipped for FireWire connectivity.
Note: FireWire is not supported on Windows NT.
USB
USB is a connectivity specification that allows computer peripherals to
be attached to a computer and eliminates the need to open the
computer and install cards into dedicated slots. USB is a plug-n-play
(PnP) specification that does not require configuration of switches or
jumpers as with SCSI.
The USB 1.1 bus provided with USB connection scanners supports a
data transfer speed of 12Mbps. USB is supported on Windows 98 or
above. USB is not supported on Windows NT. Most newer PC’s and
laptops come equipped with a USB port.
USB 1.1 is relatively slow with color scanning compared to FireWire
and SCSI.
SCSI
Setting up the SCSI connection requires installation of an SCSI board
in your PC, installing the SCSI driver and setting the scanners SCSI
connection ports. SCSI is recommended if you cannot use the
FireWire connection option yet you require high speed color scanning.
SCSI interface scanners support the Ultra SCSI (8-bit Narrow) SCSI
type interface.
SCSI is supported on Windows and Windows NT host platforms.

Installation 3-3
3.4.2 Cable Connector Panel on the Scanner
The interface cable connectors are grouped in a Cable-Connector-
Panel found on the underside of the scanner and accessed from the
scanner’s back.
As illustrated in the interface table above, the different scanner
models support different options for interfacing. You will find one of
the following types of cable connector panels on your scanner.
1. USB
2. USB + SCSI
3. FireWire + SCSI
USB (only) Cable Connector
AUX
USB
USB connector
AUX
(Future purpose connec
t
Figure 3-1 Scanner USB Connector

Installation 3-4
USB + SCSI Cable - Connectors
AUX
USB
S
C
S
I
S
C
S
I
SCSI connectors
(One for connection to PC
and one for daisy-chaining
another device)
USB connector
AUX
(Future purpose connector)
Figure 3-2 Scanner USB and SCSI Connectors on Cougar Scanners
Note: The extra SCSI connector is only used if you wish to daisy-
chain another device to your system and not for interfacing with
another PC.

Installation 3-5
FireWire + SCSI Cable - Connectors
AUX FIREWIRE FIREWIRE
AUX
(Future purpose connector)
SCSI connectors
(One for connection to PC
and one for daisy-chaining
another device)
FireWire connectors
Figure 3-3 FireWire + SCSI Connector
Note: The extra SCSI connector and extra FireWire connector are for
daisy-chaining another device to your system and not for interfacing
with another PC.
Regulatory Notice: Your scanner product has been tested to comply
with the EMC Standards EN55022 and FCC, Part 15. To maintain
compliance, only use shielded SCSI/USB/FireWire (FW) interface
cables.

Installation 3-6
3.5 Connection through the FireWire interface
To connect through FireWire, you will need the FireWire cable that
came with your scanner and your computer must be enabled for
FireWire through a FireWire card and port. FireWire is not supported
on Windows NT.
3.5.1 Check your computer for FireWire
Some computers come with built in FireWire inputs. You can check if
FireWire is enabled by following these steps:
1. In Windows, Click Start, Settings, and then Control Panel.
2. Double-click the System icon.
3. Click the Device Manager tab.
If a FireWire host controller (IEEE) is listed, then FireWire is enabled
on your computer. If you do not see this device listed, you will need to
install a FireWire card.
To install a FireWire card, shutdown your computer and install the
card into an empty PCI slot. See your computer’s user’s manual for
installation of new hardware and the driver installation information that
came with your FireWire card to setup the device under your specific
Windows operative system.
3.5.2 Connect the scanner with the Firewire cable
1. Locate the FireWire cable that came with your scanner.
2. Connect the PC end to the FireWire port on your computer
3. Connect the peripheral end to a FireWire connection socket
on your scanner.
4. If you have not yet installed the driver through the
WIDEsystem TOOLS CD, Windows will display the “New
Hardware Found Wizard dialog box after you connect the
cable.
5. If an ”Unknown device is found” message appears after you
plug in the cable, follow the steps described below under
Unknown device is found message.

Installation 3-7
6. Follow the installation instructions in the WIDEsystem TOOLS
User’s Guide that came on the WIDEsystem TOOLS CD. The
scanner drivers are installed through an installation wizard.
3.5.3 “Unknown device is found” message
If your system has problems detecting the scanner, make sure your
FireWire port is enabled (see above). If your system still does not
detect the device, disconnect the FireWire cable, unplug the power to
your scanner and turn off the computer. Then reconnect the scanner
and restart the PC and restart the driver installation.
3.6 Connection through the USB interface
USB is supported on Windows 98 or above. USB is not supported on
Windows NT. Your computer must have an enabled USB port.
3.6.1 Check your USB Port
Even if the computer has a USB port, it will not function unless it is set
up, or enabled. Follow the instructions below to determine whether
your USB port is enabled.
4. In Windows, Click Start, Settings, and then Control Panel.
5. Double-click the System icon.
6. Click the Device Manager tab.
7. Click the plus (+) icon to the left of the Universal Serial Bus
Controller item.
If a USB host controller and a USB root hub are listed, then USB is
probably enabled on your computer. If you do not see these devices
listed, refer to your computer's documentation or contact the
manufacturer for more information on enabling and setting up USB.

Installation 3-8
3.6.2 Connect the scanner with the USB cable
1. Locate the USB cable that came with your scanner.
2. Connect the PC end to a USB port on your computer
3. Connect the peripheral end to the USB connection socket on your
scanner.
4. If you have not yet installed the driver through the WIDEsystem
TOOLS CD-ROM, Windows will display the “New Hardware
Found Wizard dialog box after you connect the cable.
5. If an ”Unknown device is found” message appears after you plug
in the USB cable, follow the steps described below under
Unknown device is found message.
6. The driver is located on the WIDEsystem TOOLS CD-ROM that
came with your scanner. Insert the CD into your CD drive.
7. Follow the installation instructions in the WIDEsystem TOOLS
User’s Guide that came with the CD. The scanner drivers are
installed through an installation wizard.
3.6.3 “Unknown device is found” message
If your system has problems detecting the scanner, make sure your
USB port is enabled (see above). If your system still does not detect
the device, disconnect the USB cable, unplug the power to your
scanner and turn off the computer. Then reconnect the scanner and
restart the PC and restart the driver installation.

Installation 3-9
3.7 Connection through the SCSI interface
SCSI stands for Small Computer System Interface and is pronounced
"skuzzy". It's a standard for connecting peripherals to your computer
via a standard hardware interface, which uses standard SCSI
commands. Your SCSI interface supports the Ultra SCSI (8-bit
Narrow) SCSI type interface.
In order to put together a PC with a SCSI interface for your scanner
you'll need:
• A SCSI host adapter board (also called a SCSI controller)
• SCSI driver software
• A SCSI cable
How to set up the SCSI interface
Setting up the SCSI Interface requires the following steps. Each step
is described in detail in the following sections:
1. Install the SCSI host adapter board into an empty slot in PC.
2. Install the SCSI driver software that came with the scanner.
3. Connect the scanner to PC.
4. Set scanner DIL switches if the default settings require changing.
5. Set scanner DIL switch 4 termination properties.
3.7.1 Step 1: Install the SCSI host adapter board
1. Set the PC-system unit power-switch to OFF.
2. Set any external device power switches to OFF (such as printers,
displays etc.).
3. Unplug the PC-system unit and all other devices from the wall
outlet.
4. Remove the cover of your computer to expose the expansion
slots.
5. Align and insert the SCSI host adapter board into an empty slot.
6. Use the expansion slot panel screw to secure the host adapter to
the computer frame.

Installation 3-10
3.7.2 Step 2: Install the SCSI driver software
SCSI driver installation will be dependent on your Windows operating
system. Follow the instructions for your operating system described in
the SCSI driver documentation.
3.7.3 Step 3: Connect the scanner to the PC
1. Be sure to disconnect the power cable from the scanner. If power
runs through the scanner at this point it may damage your SCSI
host adapter.
2. The SCSI connectors are accessed from the back of the scanner
and found underneath the left side (when facing the back).
3. Connect the SCSI cable that came with your scanner to one of the
two SCSI connectors. The extra connector is for daisy-chaining
another device to the system.
4. After the SCSI cable has been inserted in the connector the
power cable can be inserted into the scanner and plugged in.
3.7.4 Step 4: Set the scanner DIL-switches
The DIL-switches are used for setting up of the scanner’s SCSI
connection ports, and for selection of the scanner test mode and the
scanner forced boot start up mode.
The DIL-switches are set from the factory to default settings that apply
to most common configurations so usually you will not have to change
them. Best scanning performance is obtained with only one device on
the SCSI bus. However, if your configuration requires more than one
device on the bus, you may need to change the DIL-switch settings.
The factory default DIL-switch settings and the DIL-switch Value table
are shown on the following page. Use the table and the following
instructions for each switch to determine your DIL-switch settings if
you need to change them.
Before proceeding with setting the switches you must turn the
scanner power off. Removing and inserting the Smart Card (see
below) while power is on can damage the scanner.

Installation 3-11
You will find the DIL-switches in the small Smart Card drawer labeled
“PUSH” behind the scanner front streamer. To access the switches
remove the streamer, push the drawer inwards and release so it pops
open and remove the Smart Card.
Figure 3-4 Access the DIL-switches
Important: Remember to reinsert the Smart Card when finished
setting the DIL-switches and before turning power on.
SCSI DIL-Switches – Factory Default Settings
SCSI Device Address 1
SCSI Device Address 2
SCSI Device Address 3
SCSI Built –in Termination 4
No Synchronous Transfer 5
Not in use 6
Force Boot Start up 7
Continuous Test Mode 8

Installation 3-12
Device number setup – switch 1,2,3
Make sure the power to the computer and the scanner are OFF when
setting the SCSI device number, as the switch settings are only read
from the scanner DIL-switch during the scanner’s power up.
You can set up the SCSI device no. for the scanner to any unused
SCSI device no. The combination of the three SCSI Device Address
switches determines the scanners device no. To set the SCSI device
no. to the one required, you simply set the switches 1, 2 and 3 to the
combination of ON/OFF values specified in the table below. The
scanner is set as SCSI Device no. 2 from the factory.
SCSI device no / Switch combination: 1 2 3
SCSI device no. 0 ON ON ON
SCSI device no. 1 OFF ON ON
*SCSI device no. 2 ON OFF ON
SCSI device no. 3 OFF OFF ON
SCSI device no. 4 ON ON OFF
SCSI device no. 5 OFF ON OFF
SCSI device no. 6 ON OFF OFF
SCSI device no. 7 OFF OFF OFF
* Factory Default
SCSI built-in active termination – switch 4
Scanners with SCSI interface connectors have a built-in active SCSI
termination that works better than a passive terminator at high transfer
rates.
The built-in active termination for the SCSI bus is enabled by setting
switch 4 on the SCSI switch to ON and disabled by setting it to OFF.
If the scanner is the last device on the SCSI bus, make sure the built-
in active SCSI termination is turned on. If the scanner is not the last
device make sure switch 4 is turned off. (see following illustrations).
Important: Never set switch 4 to ON and use a terminator block at the
same time.

Installation 3-13
The following 3 scenarios show how to terminate the SCSI bus
correctly:
A. The Scanner is the only external device on the SCSI bus
Host Computer
SCSI
SCANNER
Switch 4 must be ON
B. The Scanner is the last device on the SCSI bus
SCANNER
Switch 4 must be ON
Host Computer
SCSI
CD-ROM
SCSI
C. The Scanner is not the last device on the SCSI bus
SCANNER
Switch 4 must be OFF
Host Computer
SCSI
CD-ROM
SCSI
Must be
terminated
Note: If the scanner is connected to an existing SCSI controller in the
PC that is used together with an internal SCSI device (f.ex. a hard
disk), make sure that the on-board SCSI termination is removed
before attaching the scanner. Please refer to the documentation for
the internal device for instruction.

Installation 3-14
Troubleshooting and Test Controls – switches 5, 6, 7 and 8
Switch 5. No synchronous transfer: Disables SCSI synchronous
transfer mode (reverts to asynchronous transfer). Only use this mode
for testing as it slows the scanner down.
Switch 6. Not in use – no effect.
Switch 7. Force boot start up: If a malfunction occurred during an
update of the scanner firmware, this switch forces the scanner into
firmware boot mode, enabling you to download the firmware again.
Switch 8. Continuous test mode: The continuous test mode is only
used for special technical maintenance and renders the scanner
inaccessible.
Important: For normal scanning, make sure that none of the
troubleshooting and test control switches are on.

Installation 3-15
3.8 Installation Verification
Turn on the power to the computer and the scanner.
If you have not yet done so, install the Scanner Maintenance Software
and your scanning applications on your PC. Follow the installation
instructions supplied with each item. The Scanner Maintenance
Software is on your WIDEsystem TOOLS CD.
Start up the maintenance software (Start – Programs – Scanner
Maintenance). The program will detect your scanner if it is installed
correctly and display an introduction to the maintenance wizard.
Otherwise, a message will inform you that your scanner could not be
detected. If this is the case turn off power to all connected devices
and reboot the system.
3.9 Preliminary Maintenance
Once you have setup your scanner and verified your installation, it is
important that you run your first maintenance session before working
with the scanner.
Shipping and transportation of your scanner from the factory may
have affected the camera positions and it may be necessary to align
the cameras and then calibrate.
Follow the instructions described under the chapter on Maintenance in
this Operators Guide and in the Scanner Maintenance instructions
found on the WIDEsystem TOOLS CD-ROM that came with your
scanner.