Contex HD Ultra Series User manual

Model: HD Ultra series
User’s Guide
Wide Format Scanners

Contents
Table of Contents
About This Guide 2
Overview of Scanner 3
Scanner Front View: 3
Scanner Rear View: 4
Installation 5
System requirements 5
Installation Steps 5
Turning Power ON/OFF 21
Main power switch 21
The scanner‟s Self Test Procedure 21
Scanner ready to scan 21
Wake and Sleep modes 22
Sleep/Wake mode options –automatic power management 23
Timer Function –Scheduling ON/OFF Times 23
Automatic shut down after idle time 24
Loading Originals into the Scanner 26
Load, face down, at the scanner‟s right side 26
Paper-guides 27
Scanning oversize documents 27
Automatic loading 28
Manual loading 28
Using the paper-return guides 28
Unloading the original after scan 29
Fast-loading 29
Soft-handling 29
Paper Pressure Adjustment –for thin media 30
Setting the input size 30
Scanning 31
Software applications for scanning 31
Running applications from the scanner panel 31
Batch scanning 31
Monitoring your scanner with WIDEsystem 32
Scanning Thick Media 34
Automatic Thick Media Adjustment (ATAC) 34
When Scanning in Thick Media Positions 35
Maintenance 36
About scanner maintenance 36
Overview –key maintenance points 37
Cleaning the scan area 38
Camera Alignment and Calibration 43
Replacing Scanner Parts 46
Replacing the Glass-plate 47
Replacing the White-Background-Platen 51
Replacing the Scanner Lamp-Unit 56
Downloading New Firmware 60
What is Firmware? 60
When do I need new firmware? 60
How to identify the firmware version running in the scanner? 60
How to install new firmware? 60
Trouble Shooting 61
How are errors reported on your system 61
Correcting common errors 61
Technical assistance 61
Problems Related to Scanner Installation 62
Problems Related to Operation of the Scanner 63
Problems Related to the Scanning Results 67
Appendix B: Important Safety Instructions 68
Appendix C: Regulations 69
FCC Regulations 69
CE Regulations 69
VCCI Regulations 69
Toxic or Hazardous Substances or Elements 70

About This Guide 2
About This Guide
This guide explains how to operate and maintain your wide format scanner.
This user’s guide covers:
HD Series Scanner models
The guide assumes basic knowledge of your computer and operating
system and does not repeat material from their documentation.
Be sure to refer to:
1. The Installation section –describes correct installation of your
scanner drivers.
2. The readme.htm file in the ws folder on the WIDEsystem TOOLS CD-
ROM. Contains the most current installation and OS compatibility
issues.
3. WIDEsystem TOOLS Help –After installing your drivers, open
WIDEsystem and press F1. Contains information on using the
WIDEsystem software.
IMPORTANT: Be sure to use the WIDEsystem TOOLS CD-ROM that
came with your scanner or a newer version. Out-of-date versions of
WIDEsystem software may not detect your scanner model.
NOTE: Windows Compatibility - Your scanner and drivers are tested
and developed to support the most current active Microsoft Windows
version OS systems. Drivers and interface support in regard to specific
Windows versions will follow the Microsoft Support Lifecycle Policy. The
compatibility specifications can therefore change accordingly. The most
current OS compatibility specifications and drivers will be available on your
manufacturer‟s website.

Overview of Scanner 3
Overview of Scanner
Scanner Front View:
Parts, you need to recognize when installing and using the scanner
Paper ready indicator
Power button and indicator
ATAC up button (Thick media)
Paper Forward button
Error indicator
Paper backwards button
ATAC down button (Thick media)
Scan Application
Email Application
Copy Application
One-touch buttons:
Paper return guides
Release buttons for opening scanner lid (for maintenance)
Paper feeding guides
Insertion slot –document feeding
Operator’s panel

Overview of Scanner 4
Scanner Rear View:
Parts you need to recognize when installing and using the scanner
Paper return guides
Paper Pressure Adjustment lever
Main Power switch and power socket
Interface connections –USB, Gigabit

Installation 5
Installation
System requirements
PC or supported workstation. Recommended requirements: 1.6GHz Dual Core processor or better, 2 GB RAM, 5 GB of available hard drive space,
USB 2.0 interface.
Compatible Windows operating system –View the ws/readme.htm file on the WIDEsystem TOOLS CD-ROM.
The WIDEsystem TOOLS CD supplied with your scanner.
Scanning software or compatible third party software.
Grounded power outlet.
PC with USB port or enabled Gigabit port.
NOTE: Gigabit interface compatibility and speeds depend on your scanner model.
Installation Steps
To get your scanner up and running, follow the steps below in their written order.
 Set up the scan station
Your scanner should be placed either on the specially designed stand-alone floor
stand or on a sturdy table. Make sure there is enough space behind the scanner to
allow you to access to plug in cables.
IMPORTANT: DO NOT YET CONNECT THE SCANNER TO
POWER OR PC.
See the Safety Instructions at the end of this operator‟s guide
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Installation 6
Installing scanner software –WIDEsystem, drivers, and Scan/Copy software
Install WIDEsystem and scan/copy software on your PC
IMPORTANT: WIDEsystem contains your essential scanner drivers. You must install WIDEsystem
before you connect the scanner or install any scanner software applications.
1. Insert the WIDEsystem TOOLS CD-ROM into your PC. Normally the setup program interface will start
automatically. If it does not, locate the setup.exe file on the CD and start it manually.
2. Follow the instructions on your screen to install the WIDEsystem software and scanner drivers. Reboot the
PC when asked to do so to complete installation.
3. Remove the CD when done with installation.
4. To verify correct installation of WIDEsystem: the WIDEsystem icon will be visible in your system tray.
5. After installing WIDEsystem, install the Scan & Copy software you will be using with the scanner. Select
the required installation options for the Scan & Copy software from the WIDEsystem TOOLS CD or from a
third-party installation CD.
IMPORTANT: During all installation steps, be sure to select “YES” if Windows asks you to allow the
software to access the network.
CAUTION: DO NOT YET CONNECT THE SCANNER TO POWER OR TO THE PC. This is to
ensure your own personal safety and to help protect your device from potential damage during
cleaning in the next steps
6. After installing software, leave the PC ON as you perform the next steps to prepare and setup the scanner.
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Installation 7
Cleaning the scanner
Clean the scanner feeding bed
Lightly clean the scanner exterior and interior to remove any dust accumulated
during transportation. Start with the feeding bed.
The feeding bed is the flat surface in front of the insertion slot. Wipe the feeding
bed thoroughly so dirt and dust are not dragged into the scan area with the
original.
Cleaning the scanner
Open the scanner lid –
Press the lid release buttons upwards
The internal scan area should be wiped clean for any dust accumulated during
packaging and shipping. The scan area is under the scanner lid so you have to
open it. The scanner lid release buttons are at each side of the scanner lid.
1. Stand at the front of the scanner.
2. Simultaneously place a thumb under each lid release button and push
them upwards until you feel the lid‟s latch unlock. .
1 and 2. Push the two release buttons upwards
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Installation 8
Cleaning the scanner
Open the scanner lid –
Pull the lid all the way back
1. The lid is on springs and will pop upwards when released..
2. Hold the lid as you ease it all the way back to expose the scan area.
Cleaning the scanner
Clean the internal scan area
Lightly wipe the internal scan area‟s glass plate free of dust. Use a dry lint-free cloth.
If you detect difficult smudges on the glass that cannot be wiped clean with a dry cloth,
refer to this guide‟s section Cleaning the scan area for instructions on thoroughly cleaning
the scan area.
Close the lid after cleaning the internal scan area.
1. Push the scanner lid back all the way down until you hear the lid latches click.
2. Gently try to pull the lid open to ensure that it is locked in its “closed” position.
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Installation 9
Connect power cable
Connect the power cable to the scanner
Connect the scanner power cable to the scanner„s main power connection
socket. The main power connection socket is at the scanner‟s back.
Connect power cable
Connect the scanner to a power outlet.
Connect the power plug end of the scanner power cable to a power outlet.
CAUTION: The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the
plug into your outlet, contact your electrician to replace the plug or outlet to ensure a grounded power
connection. Do not try to defeat or ignore the purpose of the grounding-type plug.
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