Contex IQ FLEX User manual

User Guide
Wide Format Flatbed Scanner
Model: IQ FLEX UG13523-2 EN IQFLEX MAR 2021

Contents 1
Table of Contents
About this Guide .........................................................................................3
Main Specification ......................................................................................4
Installation ...................................................................................................5
Scanner requirements .............................................................................5
Assistance and Safety .............................................................................5
Unpacking ...................................................................................................6
Packaging observations ..........................................................................6
Placing the scanner on a suitable surface ...............................................7
Lifting the scanner ...................................................................................8
Cleaning .......................................................................................................9
Checking the glass area ..........................................................................9
Cleaning the glass area ........................................................................ 10
Preparing the scanner for first use ......................................................... 11
Connecting power ................................................................................. 11
Touch screen preparation ..................................................................... 13
Connecting to a local area network (LAN) ............................................. 14
Turning on the power ............................................................................ 15
Startup Wizard ...................................................................................... 16
IQ FLEX touch screen interface ............................................................ 17
Running the Wizard ............................................................................... 18
Wi-Fi ...................................................................................................... 18
Configuring for a local area network (LAN) ........................................... 19
LAN settings .......................................................................................... 19
Language .............................................................................................. 20
Setting Date and Time .......................................................................... 21
Configuring the scan to email settings .................................................. 22
Setting up the printer ............................................................................. 23
Activating the scanner (online method) ................................................. 25
Activating your scanner (offline method) ............................................... 26
Secure FTP server settings................................................................... 28
Turning the scanner ON and OFF ........................................................... 30
Main power switch ................................................................................ 30
Sleep mode ........................................................................................... 30
Scanning ................................................................................................... 31
Basic steps............................................................................................ 31
Scan preparation ................................................................................... 32
Normal scan mode ................................................................................ 33
Oversize scan mode ............................................................................. 34
Book scan mode ................................................................................... 35
Adjusting the lid for thick originals ......................................................... 36
Positioning originals .............................................................................. 37
Paper sizes and guides ......................................................................... 38
Scanning oversize documents .............................................................. 41
Positioning oversize documents ............................................................ 42
Book positioning .................................................................................... 43
Book scanning without software ............................................................ 44
Book scanning using Nextimage ........................................................... 45
Further notes about input size ............................................................... 46
Using the USB socket ........................................................................... 47
Scanning to email ................................................................................. 48
Scanning thick media ............................................................................ 50
Scanning to personal PC and Cloud destinations ................................. 51
Scan to file settings ............................................................................... 52

Contents 2
Color Validation (draw line) ................................................................... 53
Color Validation (add text) ..................................................................... 54
Color Validation (change brightness) .................................................... 55
Gray Validation (change brightness) ..................................................... 56
Black and White Validation (darken lines) ............................................. 57
Contex LINK scan client ........................................................................ 58
Scanning to the cloud ............................................................................ 59
Copying ..................................................................................................... 60
The basic steps of copying .................................................................... 60
Copy settings ........................................................................................ 61
Wi-Fi – Connecting to a wireless network ............................................. 63
Settings and preferences ......................................................................... 64
WIDEsystem ......................................................................................... 65
Nextimage ............................................................................................. 65
Administrator console ............................................................................ 66
Scanner maintenance tasks .................................................................... 67
Cleaning the scan area ......................................................................... 68
Cleaning the glass ................................................................................ 69
Replacing the white background platen ................................................ 70
Preparing to calibrate the scanner ........................................................ 71
Calibrating the scanner ......................................................................... 72
Updating your scanner software ........................................................... 74
Updating the Contex LINK client software ............................................ 75
Troubleshooting your scanner ................................................................ 76
Technical Service .................................................................................. 76
Problems with the scanner installation .................................................. 78
Problems operating the scanner ........................................................... 79
Problems with the scan result ............................................................... 80
IMPORTANT SAFETY INSTRUCTIONS .............................................. 81
REGULATIONS .................................................................................... 82
FCC Regulations ................................................................................... 82

Overview 3
About this Guide
This user guide applies to the following model(s):
Scanner Model Description
IQ FLEX 18” / A2 flatbed color scanner
ENERGY STAR® compliant
This guide explains how to operate and maintain your wide format
flatbed scanner.
The guide assumes basic knowledge of your computer and
operating system and does not repeat information that would be
covered in their own user documentation.
Be sure to refer to:
1. The Installation section that describes how to correctly install
and activate your scanner.
2. The Safety Instructions.
3. The Scanner Maintenance section that describes how to get
the best results from your scanner.

Overview 4
Main Specification
The IQ FLEX is an A2 flatbed scanner with integrated touch screen controller designed to capture images from flat documents which are either too fragile, irregularly
shaped or too thick to be scanned by other scanners. The scanner will allow oversize scans up to A1 to be made. Connecting to Ethernet networks allows
convenient scan to cloud operation while the onboard USB socket permits the operator to save any scan direct to portable memory.
Connectivity Gb Ethernet
Scan to USB USB3 on scanner
Color Speed (200dpi) Full scan bed in 6 seconds
Mono Speed (200 dpi) Full scan bed in 6 seconds
Scan size A2 / C-size
Over size scanning
A1 / D size
Scan width Arc C +30mm = 18”+30mm = 487,2mm
Scan length Arc C +30mm = 24”+30mm = 639,6mm
Optical Resolution 1200x1200 dpi
Max Resolution 9600 dpi
Accuracy 0.1% +/- 1 pixel
CIS Canon CIS
Power Consumption : (Ready / Sleep Mode / Scanning) Max 10W / 0.5W / 23W
Unpacked Weight / Dimensions (W x L x H*) 35kg (77lbs) / 661mm (26”) x 1176mm (46”) x 194mm (8”)
Packed Weight / Dimensions (W x L x H) 43kg (95lbs) / 840mm (33”) x 1310mm (52”) x 290mm (11.3”)
Packaging method Foam shock protection frame inside thick cardboard box
Operating Maximum Ambient Temperature This product has been submitted and evaluated for use at the maximum ambient
temperature (Tma) permitted by the manufacturer’s specification of 40°C.
*Touch panel in raised position

Scanner Setup 5
Installation
Scanner requirements
 Firm, flat surface or table at least 75cm x 135cm with an area at least 80cm of free space above the surface.
 Grounded power outlet.
 Network connected pc to run Contex Link software (supplied).
 Gigabit Ethernet wall socket.
 Internet support for connection to cloud services.
Assistance and Safety
 Ensure you have adequate help to unpack and position the scanner
 Make sure that you do not trip over any packing material while carrying the scanner

Scanner Setup 6
Unpacking
Packaging
Packaging observations
 Be sure to retain the packing material if you
intend to move the scanner to another site.
 Do not leave empty packaging blocking a right of
way or fire exit
 Always dispose of the packing material
responsibly if you no longer require it.
 Make sure you remove the accessories kit and
any documentation from the packing before
discarding.
1

Scanner Setup 7
Placing the scanner on a suitable surface
Important
Your wide format flatbed scanner should be placed on a single, stable, level and
completely flat (plane) surface like a well-made table. If convenient, you can place the
back end of the scanner against a wall leaving space for the cables to be connected
at the back. Make sure there is room above the scanner to raise the lid completely
into the upright position. It is a good idea to have at least 900mm available so that the
lid can be removed for maintenance if necessary.
The surface underneath the scanner should not impart tension on the scanner’s
frame caused by unevenness. THIS IS VERY IMPORTANT. Failure to ensure the
surface is flat may produce poor scanning results and could cause damage to the
scanner device over time.
2

Scanner Setup 8
Lifting the scanner
Taking care
The scanner rests on four rubber feet positioned on the underside of
the scanner.
1. CAUTION. The scanner is heavy (35kg/77lbs). Never attempt to
lift the scanner on your own. Always seek the help of a second
person when lifting the scanner from its packaging material or
when you want to move the unit.
2. Find a sturdy table or surface on which to use the scanner.
3. The sides of the table or surface must be easily accessible by
those installing the scanner so as to avoid possible back injury
when lowering and maneuvering the scanner into position.
4. The small height of the scanner feet means that the case of the
scanner rests close to the surface it used on. This is a potential
finger trap when lowering the scanner into position.
TAKE CARE NOT TO TRAP YOUR FINGERS WHEN
PLACING THE SCANNER!
SEE THE SAFETY INSTRUCTIONS AT THE END OF THIS
OPERATOR GUIDE
3

Scanner Setup 9
Cleaning
Checking the glass area
Open the scanner lid
The internal scan area (glass plate) should be wiped clean of
any dust that may have accumulated from the packaging or
during the shipping process.
Lift up the scanner lid to expose the glass scan area.
4