Crestron DM-MD8X1-4K-C Owner's manual

DM-MD8X1-4K-C/HD-MD8X1-4K
4K Scaling Auto-Switchers
Supplemental Guide
Crestron Electronics, Inc.

The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, 3-Series, Crestron Connect It, Crestron Toolbox, DigitalMedia, DM, and DM 8G+ are either trademarks or
registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. HDBaseT and the HDBaseT Alliance logo are
either trademarks or registered trademarks of the HDBaseT Alliance in the United States and/or other countries. HDMI and the HDMI logo are
either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2017 Crestron Electronics, Inc.

Supplemental Guide – DOC. 7718B Contents •i
Contents
Introduction 1
Physical Description 2
Front Panel .................................................................................................................... 2
Rear Panel..................................................................................................................... 3
Built-In System Configuration and Control Software 5
Crestron Connect It Functionality 5
Configuration 6
Adjustable Underscan.................................................................................................... 6
Configuration Using the Web Interface .................................................................... 6
Configuration Using SIMPL Windows...................................................................... 6
User-Selectable Output Resolution................................................................................ 7
Configuration Using the Web Interface .................................................................... 7
Configuration Using SIMPL Windows...................................................................... 7
Standby Timeout ........................................................................................................... 8
Configuration Using the Web Interface .................................................................... 8
Configuration Using SIMPL Windows...................................................................... 8
Display Mode................................................................................................................. 9
Configuration Using the Web Interface .................................................................... 9
Configuration Using SIMPL Windows...................................................................... 9
EDID ............................................................................................................................ 10
Connection to a Third-Party HDBaseT Receiver (DM-MD8X1-4K-C Only) ................... 11
Troubleshooting 12
Appendix. Pin Assignments 13

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DM-MD8X1-4K-C/HD-MD8X1-4K:
4K Scaling Auto-Switchers
Introduction
The Crestron®DM-MD8X1-4K-C and HD-MD8X1-4K are ultra high-definition presentation
switchers that integrate a multiformat auto-switcher, 4K video scaler, audio DSP, and
control interface. The devices also provide out-of-the-box Crestron Connect It™ cable
caddy collaboration.
This guide provides information about the following:
•Physical description of the front and rear panels of the DM-MD8X1-4K-C and
HD-MD8X1-4K
•Crestron Connect It functionality
•Configuration of some of the capabilities of the DM-MD8X1-4K-C and
HD-MD8X1-4K, for example, adjustable underscan
•Troubleshooting
•Pin assignments
For installation information, refer to the DM-MD8X1-4K-C/HD-MD8X1-4K DO Guide
(Doc. 7652) at www.crestron.com/manuals.

2•DM-MD8X1-4K-C and HD-MD8X1-4K: 4K Scaling Auto-Switchers Supplemental Guide – DOC. 7718B
Physical Description
This section provides information about the connectors, controls, and indicators on the front
and rear panels of the DM-MD8X1-4K-C and HD-MD8X1-4K.
Front Panel
The following illustration shows the front panel of the DM-MD8X1-4K-C.
NOTE: For illustrative purposes, the front panel of the DM-MD8X1-4K-C is shown below.
The front panel of the HD-MD8X1-4K is the same as the front panel of the
DM-MD8X1-4K-C.
Front Panel (DM-MD8X1-4K-C Shown)
COMPUTER:USB Type B female;
USB computer console port;
For setup only
PWR:Bicolor green/amber LED, indicates operating power supplied from ac line
power, turns amber while booting and green when operating
MSG: Red LED, indicates an error message has been generated
HW-R: Recessed push button for hardware reset, reboots the device
SW-R: Recessed push button for software reset, restarts the software program
SETUP: (Applicable only to a configuration in which a DigitalMedia™ switcher is not
used) Red LED and recessed push button for Ethernet setup of the default static IP
address of the device
NOTE: The default static IP address of the DM-MD8X1-4K-C is 192.168.1.200.
The default static IP address of the HD-MD8X1-4K is 192.168.1.201.
IR IN:Infrared sensor;
IR Frequency: 36 to 38 kHz;
IR Formats: Crestron format, RC5;
Allows control from IR wireless remotes using the Crestron or RC-5 command sets
NOTE: If the DM-MD8X1-4K-C or HD-MD8X1-4K is used without a control system, the
IR IN sensor cannot be used. The IR IN sensor can be used for fully customizable
applications through integration of the DM-MD8X1-4K-C or HD-MD8X1-4K with an
external 3-Series®Control System with custom programming.
AUTO INPUT SELECT: Push button and bicolor green/amber LED, selects
auto-switching mode
VGA INPUT SELECT 1-4: Push buttons for manual input selection and corresponding
bicolor green/amber LEDs that indicate the current active input and signal presence at
each corresponding VGA input


 

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HDMI INPUT SELECT 1-4: Push buttons for manual input selection and
corresponding bicolor green/amber LEDs that indicate the current active input and
signal presence at each corresponding HDMI®input
VOLUME: Continuous turn rotary encoder, adjusts the analog audio output volume
Rear Panel
The following illustration shows the rear panel of the DM-MD8X1-4K-C.
NOTE: For illustrative purposes, the rear panel of the DM-MD8X1-4K-C is shown below.
The rear panel of the HD-MD8X1-4K-C is similar to the rear panel of the DM-MD8X1-4K-C;
however, only the DM-MD8X1-4K-C includes the DM OUT and MIC IN connectors.
Rear Panel (DM-MD8X1-4K-C Shown)
VGA IN 1-4: HD15 female;
Analog VGA/RGB/video inputs;
Signal Types: VGA, RGB, component, S-video, or composite;
Formats: RGBHV, RGBS, RGsB, YPbPr, Y/C, NTSC or PAL;
Input Level: 0.5 to 1.5 Vp-p with built-in DC restoration;
Input Impedance: 75 Ohms nominal;
Sync Detection: RGBHV, RGBS, RGsB, YPbPr;
Sync Input Level: 3 to 5 Vp-p;
Sync Input Impedance: 2.2k Ohms
NOTE: The VGA inputs can accept component, composite, and S-video signals using
an appropriate adapter (not included). However, input sync detection is not provided for
composite or S-video signal types.
AUDIO IN 1-4: 3.5 mm TRS mini phone jacks;
Unbalanced stereo line-level analog audio inputs;
Input Impedance: 32k Ohms unbalanced;
Maximum Input Level: 2.8 Vrms unbalanced
NOTE: If an HDMI input is selected but no digital audio signal is detected, the
corresponding analog audio input is activated (AUDIO 1 for HDMI 1, AUDIO 2 for
HDMI 2, and so on). The analog audio inputs do not pass audio if the HDMI video input
resolution is higher than 1920 x 1200.
2
3
4
        


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HDMI IN 1-4: 19-pin Type A HDMI female;
Digital video/audio inputs;
Signal Types: HDMI, DVI, or Dual-Mode DisplayPort
NOTE: The HDMI inputs require an appropriate adapter or interface cable to
accommodate a DVI or Dual-Mode DisplayPort signal. The CBL-HD-DVI interface cable
is sold separately.
HDMI OUT:19-pin Type A HDMI female;
Digital video/audio output;
Signal Types: HDMI, DVI
NOTE: The HDMI output requires an appropriate adapter or interface cable to
accommodate a DVI or Dual-Mode DisplayPort signal. The CBL-HD-DVI interface cable
is sold separately.
DM OUT: (DM-MD8X1-4K-C only) 8-pin RJ-45 female, shielded;
DM 8G+®output, HDBaseT®standard compliant;
PoDM PSE (Power Sourcing Equipment) port (HDBaseT PoE compatible);
Connects to the DM 8G+ input of a DigitalMedia receiver or other DM®device or to an
HDBaseT device via CAT5e, Crestron DM-CBL-8G, or Crestron DM-CBL-ULTRA cable;
Green LED indicates DM link status;
Solid amber LED indicates HDCP video;
Blinking amber LED indicates non-HDCP video
NOTE: The DM-MD8X1-4K-C cannot connect to an Ethernet LAN over a DM
connection. It must be connected using its onboard LAN port.
NOTE: Any wiring that is connected to a PoDM or HDBaseT PoE PSE port is for
intrabuilding use only and should not be connected to a line that runs outside of the
building in which the PSE is located.
MIC IN: (DM-MD8X1-4K-C only) 3-pin 3.5 mm detachable terminal block;
Balanced microphone audio input;
Input Level: -60 to 0 dBV, 1 Vrms maximum;
Input Impedance: 6.5k Ohms balanced;
Phantom Power: 48 Vdc, software enabled/disabled
LAN: 8-pin RJ-45 female;
10BASE-T/100BASE-TX Ethernet port;
Green LED indicates Ethernet link status;
Amber LED indicates Ethernet activity
Ground ( ): 6-32 screw, chassis ground lug
100-240 V~1.4 A 50/60 Hz: IEC 60320 C14 mains power inlet;
Mates with removable power cord, included
AUDIO OUT: 5-pin 3.5 mm detachable terminal block;
Balanced/unbalanced stereo line-level audio output;
Output Impedance: 200 Ohms balanced, 100 Ohms unbalanced;
Maximum Output Level: 4 Vrms balanced, 2 Vrms unbalanced
IR OUT: 3.5 mm mini-phone jack;
IR/serial output port;
IR output up to 1.2 MHz;
1-way serial TTL/RS-232 (0-5 volts) up to 115.2k baud

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NOTE: If the DM-MD8X1-4K-C or HD-MD8X1-4K is used without a control system, the
IR OUT port cannot be used. The IR OUT port can be used for fully customizable
applications through integration of the DM-MD8X1-4K-C or HD-MD8X1-4K with an
external 3-Series Control System with custom programming.
COM: 5-pin 3.5 mm detachable terminal block;
Bidirectional RS-232 port;
Up to 115.2k baud, hardware and software handshaking support
NOTE: If the DM-MD8X1-4K-C or HD-MD8X1-4K is used without a control system, the
COM port supports basic display device control only. The COM port can be used for
fully customizable applications through integration of the DM-MD8X1-4K-C or HD-
MD8X1-4K with an external 3-Series Control System with custom programming.
USB 1-4: USB Type A female;
USB 2.0 host ports for TT-100 series Crestron Connect It cable caddies
(sold separately);
Also enable firmware update via USB flash drive
For pin assignment information, refer to the Appendix on page 13.
Built-In System Configuration and Control Software
Built-in software of the DM-MD8X1-4K-C and HD-MD8X1-4K enables complete system
configuration and control without the need for additional programming. For additional
information, refer to the Software Features of the DM-MD8X1-4K-C and
HD-MD8X1-4K Operations Guide (Doc. 7772) at www.crestron.com/manuals.
NOTE: The DM-MD8X1-4K-C and HD-MD8X1-4K can optionally be controlled by an
external 3-Series Control System rather than by the built-in software. When a control system
is added to the IP table, functionality of the built-in software is disabled.
Crestron Connect It Functionality
The DM-MD8X1-4K-C and HD-MD8X1-4K provide built-in Crestron Connect It functionality,
allowing USB connections of up to four TT-100 series Crestron Connect It cable caddies
(sold separately). The auto-switching inputs of the DM-MD8X1-4K-C and HD-MD8X1-4K
support individual HDMI, VGA, and analog audio connections at each cable caddy.

6•DM-MD8X1-4K-C and HD-MD8X1-4K: 4K Scaling Auto-Switchers Supplemental Guide – DOC. 7718B
Configuration
In addition to the built-in software, the DM-MD8X1-4K-C and HD-MD8X1-4K can be
configured using the web interface. SIMPL Windows can also be used to configure the
DM-MD8X1-4K-C and HD-MD8X1-4K.
This section provides information about configuration of the following:
•Adjustable underscan
•User-selectable output resolution
•Standby timeout
•Display mode
•EDID
•Connection to a third-party HDBaseT receiver (DM-MD8X1-4K-C only)
Adjustable Underscan
If content does not fit properly on a display, adjustments to underscan may be desired.
Adjusting the underscan reduces the image size by the specified percentage so that the
entire video frame is displayed.
To adjust underscan, use the web interface or SIMPL Windows as discussed in the
following sections.
Configuration Using the Web Interface
An overview of the steps necessary to adjust the underscan setting is as follows:
NOTE: For detailed information, refer to the online help of the web interface.
1. On the Main Setup page, click the INTERNAL SCALER Settings button.
The Output Configuration page for the internal scaler opens.
2. In the Image Size list, click the radio button that corresponds to the desired
underscan setting.
Output Configuration Page for Internal Scaler—Image Size (Underscan) Configuration
Configuration Using SIMPL Windows
Using SIMPL Windows, adjust underscan in subslot 02 of the Outputs slot for the
DM-MD8X1-4K-C or HD-MD8X1-4K. Set the <Scaler_Underscan_Mode> analog input join
to the desired value.
NOTE: For detailed information, refer to the SIMPL Windows help file.

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User-Selectable Output Resolution
The output resolution of the scaler is user selectable. To select the output resolution, use
the web interface or SIMPL Windows as discussed in the following sections.
Configuration Using the Web Interface
An overview of the steps necessary to select the output resolution of the scaler is as follows:
NOTE: For detailed information, refer to the online help of the web interface.
1. On the Main Setup page, click the INTERNAL SCALER Settings button.
The Output Configuration page for the internal scaler opens.
2. In the Current Scaler Resolution list, click the desired setting.
3. (Applicable only to the DM-MD8X1-4K-C and only when EDID Preferred is selected
in the Current Scaler Resolution list) In the Preferred EDID list, click the radio
button that corresponds to the preferred EDID setting.
Output Configuration Page for Internal Scaler—Current Scaler Resolution Configuration
Configuration Using SIMPL Windows
Using SIMPL Windows, set the output resolution in subslot 02 of the Outputs slot. To do so,
set the <Scaler_User_Resolution_Index> analog input join to the desired value.
NOTE: For detailed information, refer to the SIMPL Windows help file.

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Standby Timeout
Standby timeout sets the period of time after which the output will shut down if no video is
detected on the input.
To configure the Standby Timeout setting, use the web interface or SIMPL Windows as
discussed in the following sections.
Configuration Using the Web Interface
An overview of the steps necessary to configure the Standby Timeout setting is as follows:
NOTE: For detailed information, refer to the online help of the web interface.
1. On the Main Setup page, click the INTERNAL SCALER Settings button.
The Output Configuration page for the internal scaler opens.
2. Adjust the Timeout slider to the desired value.
Output Configuration Page for Internal Scaler—Standby Timeout Configuration
Configuration Using SIMPL Windows
Using SIMPL Windows, set the standby timeout in subslot 02 of the Outputs slot. To do so,
set the <Scaler_Out_Standby_Timeout> analog input join to the desired value.
NOTE: For detailed information, refer to the SIMPL Windows help file.

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Display Mode
The display mode of an image can be set to one of the following:
•Maintain aspect ratio
•Stretch to fit
•1:1 pixel mapping
•Zoom
To configure Display Mode settings, use the web interface or SIMPL Windows as discussed
in the following sections.
Configuration Using the Web Interface
An overview of the steps necessary to configure the display mode is as follows:
NOTE: For detailed information, refer to the online help of the web interface.
1. On the Main Setup page, click the INTERNAL SCALER Settings button.
The Output Configuration page for the internal scaler opens.
2. In the Display Mode list, click the radio button that corresponds to the desired
setting.
Output Configuration Page for Internal Scaler—Display Mode Configuration
Configuration Using SIMPL Windows
Using SIMPL Windows, set the display mode in subslot 02 of the Outputs slot. To do so,
set the <Scaler_Display_Mode> analog input join to the desired value.
NOTE: For detailed information, refer to the SIMPL Windows help file.

10 •DM-MD8X1-4K-C and HD-MD8X1-4K: 4K Scaling Auto-Switchers Supplemental Guide – DOC. 7718B
EDID
EDID (Extended Display Identification Data) configuration allows management of the EDID
that is to be sent to the upstream device connected to the VGA or HDMI input of the
DM-MD8X1-4K-C or HD-MD8X1-4K-C. If an EDID other than the default EDID is desired,
use the web interface to configure the EDID. An overview of the steps necessary to
configure the EDID is as follows:
NOTE: For detailed information, refer to the online help of the web interface.
1. (Applicable to custom EDID file only) Using an FTP client such as FileZilla, load a
custom EDID file to the DM-MD8X1-4K-C or HD-MD8X1-4K-C:
a. Connect to the device using the IP address of the device. A list of folders
appears for the device.
b. Select the EDID folder.
c. Copy the desired custom EDID file to the EDID folder, and then continue with
step 2.
2. In the web interface, do the following:
a. On the Main Setup page, click the input whose EDID is to be configured.
The Input Configuration page for the selected input opens.
b. Click the Configure EDID button. The EDID Setup page opens.
c. Click Crestron EDID List for a list of predefined Crestron EDID files or User
EDID List for a list of custom EDID files.
d. Select the desired EDID.
EDID Setup Page

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Connection to a Third-Party HDBaseT Receiver (DM-MD8X1-4K-C Only)
The DM-MD8X1-4K-C is an HDBaseT certified device, enabling direct connection to other
HDBaseT certified equipment. Via the DM 8G+ output, the DM-MD8X1-4K-C can be
connected directly to a third-party HDBaseT compliant receiver without requiring a DM 8G+
receiver.
To add a third-party HDBaseT receiver to the DM-MD8X1-4K-C, use SIMPL Windows.
An overview of the necessary step follows.
NOTE: For detailed information, refer to the SIMPL Windows help file.
In the Configure View of SIMPL Windows, add a third-party HDBaseT receiver device to the
DM-MD8X1-4K-C by doing the following:
1. Follow the menu path:
Slot:8:DM-MD8x1-4K-C Control>>Slot:2:AV Control>>Slot:3:Outputs>>
Slot:2:DM/HDMI Output
2. Add the HDBaseT receiver to an empty receiver slot.
Addition of HDBaseT Receiver

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Troubleshooting
The following table provides troubleshooting information. If further assistance is required,
contact a Crestron customer service representative.
DM-MD8X1-4K-C and HD-MD8X1-4K Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
The HDCP settings of one or more
DigitalMedia devices in the signal
path do not support the HDCP level
of the source.
Ensure that the HDCP
settings of all DigitalMedia
devices in the signal path
support the HDCP level of the
source.
The display does not support the
HDCP level of the source.
Ensure that the display
supports the HDCP level of
the source.
The video is intermittent. The HDMI cable connections are
faulty.
Verify that each end of the
cable is connected properly.
A message indicating that the
resolution is unsupported
appears on the display.
The scaler is not set to a resolution
that the display can support.
Change the scaler resolution
setting to a resolution that the
display can support.
(DM-MD8X1-4K-C only) The
DM-MD8X1-4K-C cannot
establish a link to the device
that is connected to the
DM OUT port. The DM link
status LED is off.
The cable connections are faulty. Verify that each end of the
cable is properly connected. If
necessary, check the cable
terminations.
The EDID is not set to 2-channel
audio in the web interface.
Set the EDID to 2-channel
audio.
The analog audio output is not
programmed properly in SIMPL
Windows.
Ensure that the analog audio
output is programmed
properly.
The volume is not set properly in
web interface or in SIMPL
Windows.
Verify that the volume is set
properly.
The mixer is not enabled on the
selected input in the web interface.
Ensure that the mixer is
enabled on the selected input.
The video flickers or drops
when the DM-MD8X1-4K-C
or HD-MD8X1-4K is touched
or when metal in the vicinity of
the device is touched.
The device is not properly
grounded.
Ensure that the
device is properly grounded.
NOTE: If, for any reason, the factory default settings of the DM-MD8X1-4K-C or
HD-MD8X1-4K must be restored, do the following: From the Tools menu in the Crestron
Toolbox™ application, select Text Console and enter the following command:
restore

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Appendix. Pin Assignments
This section provides information about pin assignments and wiring for the following
DM-MD8X1-4K-C and HD-MD8X1-4K connectors:
•VGA
•DM OUT (DM-MD8X1-4K-C only)
•AUDIO OUT
•LAN
VGA Pin Assignments
PIN
NUMBER RGB YPbPr S-Video Composite
1 R Pr C
2 G Y Y
3 B Pb COMP
5 GND GND GND GND
6 RED_GND Pr_GND C_GND
7 GRN_GND Y_GND Y_GND
8 BLU_GND Pb_GND
13 H
14 V
NOTE:
For best video performance, ground connections should be
kept separate. Do not connect ground wires to the connector shell.
The connector shell is reserved for the cable shield.
DM OUT Wiring
PIN
NUMBER
WIRE
COLOR
PIN
NUMBER
WIRE
COLOR
1 Orange/White 5 Blue/White
2 Orange 6 Green
3 Green/White 7 Brown/White
4 Blue 8 Brown
Pin 10
Pin 5 Pin 1
Pin 6
Pin 15 Pin 11
51
11
15
Pin 1Pin 8

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AUDIO OUT Pin Assignments and Wiring
SIGNAL
NAME
BALANCED
AUDIO OUTPUT
UNBALANCED
AUDIO OUTPUT
+ L+ L+ Out
– L– Open
G Shield/Ground Common Ground
+ R+ R+ Out
– R– Open
LAN Pin Assignments
PIN
NUMBER
SIGNAL
PIN
NUMBER SIGNAL
1 TX+ 5 N/C
2 TX– 6 RX–
3 RX+ 7 N/C
4 N/C 8 N/C
+ +
–
–
AMP
Left
Right
+ -
G +
-
Unbalanced Output
L R
+
+
Shield
AMP
Left
Right
+ -
G+
-
Balanced Output
L R
+
+
Pin 1
Pin 8

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Crestron Electronics, Inc. Supplemental Guide – DOC. 7718B
15 Volvo Drive, Rockleigh, NJ 07647 (2047534)
Tel: 888.CRESTRON 10.17
Fax: [phone] Specifications subject to
www.crestron.com change without notice.