Crestron HD-MD4X2-4KZ-E User manual

HD-MD4X2-4KZ-E and HD-MD4X1-4KZ-E
4K60 4:4:4 HDR AV Switchers
Web Interface Configuration Guide
Crestron Electronics, Inc.

The original language version of this document is U.S. English.
All other languages are a translation of the original document.
Regulatory Model: M201946001
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
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The product warranty can be found at www.crestron.com/warranty.
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Certain Crestron products contain open source software. For specific information, please visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Toolbox, and XiO Cloud are either trademarks or registered trademarks of
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Interface are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other
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©2022 Crestron Electronics, Inc.

Contents
Introduction 1
Web Interface Configuration 1
Access the Web Interface 1
Access the Web Interface with a Web Browser 2
Access the Web Interface with the Crestron Toolbox™ Application 3
Actions Menu 4
Rebooting the AV Switchers 5
Restoring to Factory Default Settings 5
Updating Firmware 6
Downloading Logs 6
Managing Certificates 7
To Add Certificates 8
To Delete Certificates 8
EDID Management 9
To Load a Custom EDID File 10
To Delete a Custom EDID File 11
Downloading Configuration 11
Uploading Configuration 12
Status 13
Device 13
Input/Output 14
Inputs 14
Outputs 15
Network 15
Control System 16
Settings 17
System Setup 17
Network 18
Configure DHCP 18
Front Panel 19
Cloud Settings 19
Auto Update 20
Date/Time 21
Time Synchronization 21
Time Configuration 21
Control System 22
Service Ports 22
Inputs 23
Web Interface Configuration Guide — Doc. 8907B Contents • i

Global EDID 23
Inputs 24
Edit HDMI Input Settings 25
Outputs 26
Edit AUX Output Settings 26
Edit HDMI Output Settings 27
Routing 33
Configure Auto Route 33
Configure Follow Output 33
Configure Priority Routing 34
Route a Single Input to all the Outputs 34
Manually Route a Local Input to the Output 34
Security 35
Current User 35
Users 36
Create New Local User 37
Add Active Directory User 38
Delete User 38
View User Details 39
Update User Details 39
Groups 40
Create Local Group 41
Add Active Directory Group 41
Delete a Group 42
View Group Details 42
802.1x Configuration 43
To Configure AV Switchers for 802.1X Authentication 44
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Introduction
The HD-MD4X2-4KZ-E and HD-MD4X1-4KZ-E are 4K60 4:4:4 HDR (High Dynamic Range) AV
switchers. The HD-MD4X2-4KZ-E is equipped with four HDMI® inputs and two HDMI outputs.
The HD-MD4X1-4KZ-E is equipped with four HDMI inputs and one HDMI output. The
HD-MD4X2-4KZ-E and HD-MD4X1-4KZ-E, hereinafter referred to as AV switchers, both include
features such as automatic switching of inputs, EDID management, HDCP 2.3 compliance,
enterprise-grade security, and XiO Cloud® service support.
Web Interface Configuration
The web interface of the AV switchers allows you to view status information and configure
network and device settings.
NOTE: Unless otherwise indicated in this guide, the web interface of the AV switchers is the
same.
Access the Web Interface
The web interface is accessed from a web browser. The following table lists operating systems
and their corresponding supported web browsers.
OPERATING SYSTEM SUPPORTED WEB BROWSERS
Windows® operating system Chrome™ web browser, version 31 and later
Firefox® web browser, version 31 and later
Internet Explorer web browser, version 11 and later
Microsoft Edge web browser
macOS® operating system Safari® web browser, version 6 and later
Chrome web browser, version 31 and later
Firefox web browser, version 31 and later
Operating System and Supported Web Browsers
To access the web interface, do either of the following:
lOpen it directly in a web browser.
lOpen a web browser from within the Crestron Toolbox™ application.

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Access the Web Interface with a Web
Browser
1. Enter the IP address of the AVswitcher into a web browser.
NOTE: To obtain the IP address, press the Setup button on the AVswitcher to display
the IP address on the HDMI output. The IP address is displayed for 20 seconds.
2. If you are creating a user account for the first time, do the following; otherwise, skip to
step 3.
a. Enter a username in the Username field.
b. Enter a password in the Password field.
c. Re-enter the same password in the Confirm Password field.
d. Click Create User. The Device Administration page appears.

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3. Enter the username in the Username field.
4. Enter the password in the Password field.
5. Click Sign In.
Access the Web Interface with the
Crestron Toolbox™ Application
To access the web interface by opening a web browser within the Crestron Toolbox™ application,
do the following:
1. Open the Crestron Toolbox™ application.
2. From the Tools menu, select Device Discovery Tool. You can also access the Device
Discovery Tool by clicking the Device Discovery Tool button ( ) in the Crestron Toolbox
toolbar. The AV switchers are discovered and listed in the device list on the left side of the
screen. The associated host name, IP address, and firmware version are also displayed.
NOTE: If there is security software running on the computer, a security alert might be
displayed when the Crestron Toolbox application attempts to connect to the network.
Make sure to allow the connection, so that the Device Discovery Tool can be used.
3. In the Device Discovery Tool list, double-click your device.
4. Enter your credentials in the Authentication Required dialog that opens, and then click Log
In.
5. Click the Web Configuration button in the Configuration page displayed on the left side of
the Device Discovery Tool.

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Actions Menu
The Actions drop-down menu is displayed at the top right side of the interface and provides
quick access to common device functionality of the AV switchers, such as:
lRebooting
lRestoring
lUpdating Firmware
lDownloading Logs
lManaging Certificates
lEDID Management
lDownloading Configuration
lUploading Configuration
lSaving Changes
lReverting

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Rebooting the AV Switchers
Certain changes to the settings may require the AV switchers to be rebooted to take effect. To
reboot the device, do the following:
1. Click Reboot in the Actions drop-down menu. The Confirmation message box appears.
2. Click Yes, Reboot Now to reboot the device. The Reboot message box appears.
Wait for the device reboot to complete before attempting to reconnect to the device.
Restoring to Factory Default Settings
1. Click Restore in the Actions drop-down menu to restore the settings of the AV switchers to
factory defaults.
NOTE: When settings are restored, all settings, including the network settings, will
revert to the factory default. If a static IP address is set, restoring the device to
factory default settings will revert the IP address to the default DHCP mode.
2. Click Yes in the Confirmation dialog to restore the AV switchers to factory settings. Click
No to cancel the restore operation.
A dialog is displayed again, indicating that the Restore process was successful and that
the device rebooted.

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Updating Firmware
1. Click Update Firmware in the Actions drop-down menu.
2. In the Firmware Upgrade dialog, click + Browse.
3. Locate and select the desired firmware file, and then click Open. The selected firmware file
name is displayed in the Firmware Upgrade dialog.
4. Click Load and wait for the progress bar to complete and for the OK button in the
message to become clickable.
5. Click OK. The device with new firmware can now be accessed.
Downloading Logs
Click Download Logs in the Actions drop-down menu.
The log file is downloaded to the Downloads folder of the PC.

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Managing Certificates
Use the Manage Certificates dialog to add, remove and manage certificates used in 802.1x and
other protected networks.
Click Manage Certificates in the Actions drop-down menu. The following certificate tabs are
displayed:
lRoot: The Root certificate is used by the AV switchers to validate the network's
authentication server. The AV switchers have a variety of Root certificates, self-signed by
trusted CAs (Certificate Authorities), preloaded into the device. Root certificates must be
self-signed.
lIntermediate: The Intermediate store holds non self-signed certificates that are used to
validate the authentication server. These certificates will be provided by the network
administrator if the network does not use self-signed Root certificates.
lMachine: The machine certificate is an encrypted PFX file that is used by the
authentication server to validate the identity of the AV switchers. The machine certificate
will be provided by the network administrator, along with the certificate password. For
802.1x, only one machine certificate can reside on the device.
lWeb Server: The Web Server certificate is a digital file that contains information about
the identity of the web server.

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To Add Certificates
1. Click the corresponding certificate tab.
2. Click the Add Certificate button.
3. Click the + Browse button.
4. Locate and select the file, and then click the Open button.
NOTE: If the certificate is a Machine Certificate, enter the password provided by the
network administrator.
5. Click OK. This will add the certificate to the list box, displaying the file name and expiration
date.
The certificate is now available for selection and can be loaded to the device.
To Delete Certificates
1. Click the corresponding certificate tab.
2. Click the trashcan button ( ) in the Actions column to delete the certificate.
3. Click Yes when prompted to delete the certificate or No to cancel the deletion.

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EDID Management
The EDID Management dialog displays available built-in EDID files and allows loading of a
custom EDID file.
Built-in EDIDs are displayed in the Default EDIDs tab of the EDID Management dialog. The
following EDIDs are available:
l01 DM default
lConsumer 1080p60 HBR
lConsumer 720p60 HBR
lLaptop 16x9 1080p60 2ch
lLaptop 16x10 1920x1200 2ch
lLaptop 16x10 1280x800 2ch
lLaptop widescreen 2ch
lConsumer 1080p50 HBR
lConsumer 720p50 HBR
lLaptop 16x9 1080p50 2ch
lDM Default 4k 30Hz 2ch
lDM Default 4k 60Hz 2ch
lDM Default 4k 60Hz HBR
l4K60 444 2CH Non-HDR
l4K60 444 2CH HDR

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l4K60 444 HBR HDR
l4K60 444 2CH HDR DCI
l4K60 444 HBR Non-HDR
l4K60 444 2CH HDR10+
l4K60 444 HBR HDR10+
To Load a Custom EDID File
1. In the EDID Management dialog, click the User EDIDs tab and then click the + Add EDID
button.
2. Click the + Browse button in the File Upload dialog.
3. Navigate to the desired custom EDID file (.cedid extension), select the file, and then click
Open.
4. Click Send EDID. A prompt appears asking for confirmation that the EDID file be uploaded
to the device.
5. Click OK.
Once the EDID file is sent successfully the following occurs:
lIn the Global EDID section of the Inputs panel, the custom EDID file name is added to the
Send EDID to all inputs drop-down list.
lIn the Inputs section of the Inputs panel, the custom EDID file name is added to each
individual input EDID drop-down list.

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NOTE: Any custom EDIDs will be listed (in alphabetical order) after the last built-in EDID.
To Delete a Custom EDID File
NOTE: Only custom EDID files that are not applied to an input can be deleted. Built-in EDID
files cannot be deleted.
1. Click the User EDIDs tab and then click the trashcan button ( ) in the row of the custom
EDID file to be deleted.
2. Click Yes in the Confirmation dialog to confirm the delete operation. Click No to cancel the
operation.
After a successful deletion, the custom EDID file is removed from the Send EDID to Global Inputs
drop-down list and also from each individual input EDID drop-down list in the Inputs sections of
the Inputs panel.
Downloading Configuration
Click Download Configuration in the Actions drop-down menu.
The configuration file (.tgz) is downloaded to the Downloads folder of the PC.

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Uploading Configuration
1. Click Upload Configuration in the Actions drop-down menu.
2. Click the + Browse button.
3. Navigate to the configuration file, select the file, and then click Open.
4. Click the Load button. The Confirmation dialog appears.
5. Click Yes, Reboot Now to reboot the device. The Reboot message box appears.

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Status
The Status tab is the first page displayed when starting the interface of the AV switchers. It
displays general information about the AV switchers (such as Model Name, Serial Number, and
Firmware Version), current network settings (such as Host Name and IP Address, etc.), input and
output ports, as well as information about the connection to the control system.
The Status tab can be accessed at any time by clicking the Status tab of the AV switchers
interface.
Information displayed on the Status tab is organized into different sections.
Device
The Device section displays the Model,Serial Number, and Firmware Version of the AV switchers.
Click + More Details to review additional information about the AV switchers.

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Input/Output
The Input/Output section displays information about available inputs and outputs of the AV
switchers.
Inputs
lName: Displays the name of the input source.
lSync Detected: Displays Yes if connection is detected or No if connection is not detected.
lResolution: Resolution when video with valid resolution is detected. If no video is detected,
the reported resolution will be 0x0@0.
lSource HDCP: Reports HDCP 1.x or HDCP 2.x when the HDCP source is connected. Reports
Non-HDCP when a non-HDCP source is connected and reports No Signal when no source
is connected.

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Outputs
lName: Displays the name of the output source.
lSink Connected: Displays Yes if connection is detected or No if connection is not detected.
lResolution:
oDisplays 0x0@0 when the video signal is not being transmitted. For example, no
HDMI cable is connected.
oDisplays detected resolution when video signal is being transmitted. In the event an
HDMI cable is connected to the display/downstream device, but the device is turned
off, the last detected resolution will be displayed until a new video signal is received.
lSink HDCP Capability: HDCP support 1.4 or 2.x.
lDisabled by HDCP:Yes or No.
Network
The Network section displays network-related information about the AV switchers, including the
Hostname, Domain Name, and DNS Servers.
NOTE: By default the host name of the AV switchers consists of the model name followed by
the MAC address of the device. For example, HD-MD4X1-4KZ-E-00107FCE6929.
Additionally, the following IPv4 addressing information is provided:
lHost Name
lDomain Name
lDHCP Enabled