Crestron DigitalMedia DM-MD8X8-CPU3 User manual

DigitalMedia™ Switchers
DM-MD8X8-CPU3
DM-MD16X16-CPU3
DM-MD32X32-CPU3
DM-MD8X8-CPU3-RPS
DM-MD16X16-CPU3-RPS
DM-MD32X32-CPU3-RPS
Product Manual
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, 3-Series, Crestron Toolbox, Crestron XiO Cloud, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+,
DM, DM 8G, and DM 8G+ are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States
and/or other countries. Adobe and Flash are either trademarks or registered trademarks of Adobe in the United States
and/or other countries. HDBaseT and the HDBaseT Alliance logo are either trademarks or registered trademarks of the
HDBaseT Alliance in the United States and/or other countries. HDMI and the HDMI logo are either trademarks or registered
trademarks of HDMI Licensing LLC in the United States and/or other countries. DisplayPort is either a trademark or
registered trademark of Video Electronics Standards Association in the United States and/or other countries. Other
trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is
not responsible for errors in typography or photography.
©2019 Crestron Electronics, Inc.

Product Manual –DOC. 8418A Contents
•
i
Contents
Introduction....................................................................................................................................1
Physical Description......................................................................................................................2
Front View ................................................................................................................................................... 2
Rear View.....................................................................................................................................................9
Using the Web Interface ............................................................................................................ 11
Access the Web Interface .......................................................................................................................11
Navigate the Web Interface .................................................................................................................. 13
View or Configure Ethernet Settings .................................................................................................. 15
View Ethernet Setup Settings........................................................................................................ 16
Configure Ethernet Setup Settings .............................................................................................. 17
Route Inputs to Outputs.........................................................................................................................23
Set or Edit a Password ...........................................................................................................................27
Edit Input and Output Names...............................................................................................................29
View or Update Firmware Versions .....................................................................................................33
View Versions of System Components.........................................................................................34
View Last Firmware Updates.........................................................................................................36
Update Firmware Manually ............................................................................................................37
Update Firmware Automatically ...................................................................................................39
Reboot the System ..................................................................................................................................44
Restore Factory Default Settings ........................................................................................................46
View the Error Log.................................................................................................................................. 48
Using the Front Panel LCD.......................................................................................................50
Access the Installer Tools Menu ........................................................................................................... 50
Navigate the Installer Tools Menu........................................................................................................ 51
Using the Routing Push Buttons...............................................................................................51
Viewing Routing Information ................................................................................................... 52
View Input Routing Information ...........................................................................................................52
View Output Routing Information........................................................................................................52
Viewing Signal Information ...................................................................................................... 53
View Input Signal Information ..............................................................................................................53
View Output Signal Information...........................................................................................................53

ii
•
Contents Product Manual –DOC. 8418A
Appendix: DMC Series Cards ................................................................................................... 54
DMC-CPU3 Card......................................................................................................................................54
DMC Input Cards .....................................................................................................................................55
DMC-4KZ-C Input Card...................................................................................................................56
DMC-4KZ-C-DSP Input Card .........................................................................................................57
DMC-4KZ-HD Input Card............................................................................................................... 58
DMC-4KZ-HD-DSP Input Card ......................................................................................................59
DMC-DVI Input Card ....................................................................................................................... 60
DMC-S Input Card ............................................................................................................................ 61
DMC-S-DSP Input Card ..................................................................................................................62
DMC-S2 Input Card ..........................................................................................................................63
DMC-S2-DSP Input Card ................................................................................................................64
DMC-SDI Input Card ........................................................................................................................65
DMC-STR Input Card .......................................................................................................................66
DMC-VGA Input Card ......................................................................................................................67
DMC-VID4 Input Card..................................................................................................................... 68
DMC-VID-BNC Input Card............................................................................................................. 68
DMC-VID-RCA-A Input Card..........................................................................................................69
DMC-VID-RCA-D Input Card......................................................................................................... 70
DMC Output Cards ................................................................................................................................. 71
DMC-4KZ-HDO Output Card......................................................................................................... 71
DMC-4KZ-CO-HD Output Card ....................................................................................................72
DMC-HDO Output Card..................................................................................................................73
DMC-S2O-HD Output Card ...........................................................................................................73
DMC-SO-HD Output Card .............................................................................................................74
DMC-STRO Output Card ................................................................................................................74

Product Manual –DOC. 8418A DigitalMedia Switchers
•
1
Introduction
The Crestron® DM-MD8X8-CPU3, DM-MD16X16-CPU3, DM-MD32X32-CPU3, and related
redundant power supply models (DM-MD8X8-CPU3-RPS, DM-MD16X16-CPU3-RPS, and
DM-MD32X32-CPU3-RPS) are designed to accommodate DMC Series input and output
cards (sold separately):
•The DM-MD8X8-CPU3(-RPS) provides 8 input card slots and 4 dual output card
slots.
•The DM-MD16X16-CPU3(-RPS) provides 16 input card slots and 8 dual output
card slots.
•The DM-MD32X32-CPU3(-RPS) provides 32 input card slots and 16 dual output
card slots.
The switchers also accommodate the included DMC-CPU3 card, which is based on the
3-Series® platform. The RPS switchers also include redundant power supplies to ensure
continuous reliable operation for mission-critical applications.
This guide provides information about the following:
•Physical Description
•Using the Web Interface
•Using the Front Panel LCD
•Using the Routing Push Buttons
In addition, information about DMC Series cards is provided in the appendix of this
manual.
For additional information about the switchers, visit the DM-MD8X8-CPU3,
DM-MD16X16-CPU3, DM-MD32X32-CPU3, DM-MD8X8-CPU3-RPS, DM-MD16X16-CPU3-
RPS, and DM-MD32X32-CPU3-RPS product pages on the Crestron website
(www.crestron.com).

2
•
DigitalMedia Switchers Product Manual –DOC. 8418A
Physical Description
The following sections provide information about the front and rear views of the
DM-MD8X8-CPU3, DM-MD16X16-CPU3, and DM-MD32X32-CPU3 and related redundant
power supply models (DM-MD8X8-CPU3-RPS, DM-MD16X16-CPU3-RPS, and
DM-MD32X32-CPU3-RPS).
Front View
This section provides information about the connectors, controls, and indicators on the
front of the DM-MD8X8-CPU3, DM-MD16X16-CPU3, and DM-MD32X32-CPU3 and
related RPS models.
DM-MD8X8-CPU3 Front View
DM-MD8X8-CPU3








Product Manual –DOC. 8418A DigitalMedia Switchers
•
3
DM-MD8X8-CPU3-RPS Front View







DM-MD8X8-CPU3-RPS

4
•
DigitalMedia Switchers Product Manual –DOC. 8418A
DM-MD16X16-CPU3 Front View






DM-MD16X16-CPU3

Product Manual –DOC. 8418A DigitalMedia Switchers
•
5
DM-MD16X16-CPU3-RPS Front View






DM-MD16X16-CPU3-RPS

6
•
DigitalMedia Switchers Product Manual –DOC. 8418A
DM-MD32X32-CPU3 Front View
DM-MD32X32-CPU3







Product Manual –DOC. 8418A DigitalMedia Switchers
•
7
DM-MD32X32-CPU3-RPS Front View





DM-MD32X32-CPU3-RPS


8
•
DigitalMedia Switchers Product Manual –DOC. 8418A
LCD Display: Green LCD dot matrix, 128 x 64 resolution adjustable LED backlight,
displays inputs and outputs by name, video and audio signal information, and
Ethernet configuration and setup menus
Soft Buttons: Push buttons for activation of LCD-driven functions
COMPUTER: USB Type B female, computer console port (6 foot [~1.8 meter]
cable included)
HW-R: Reset push button for hardware reset, reboots the switcher
ROUTE: Push button and red LED, selects Route mode to allow routing changes
VIEW: Push button and red LED, selects View mode for viewing current routes
INFO: Push button and red LED, selects Info mode for viewing audio, video, and
device information
MENU: Push button, steps menu back one level
ENTER: Push button, executes highlighted menu or value 
AUDIO: Push button and red LED, selects audio routing view 
VIDEO: Push button and red LED, selects video routing view
USB: Push button and red LED, selects USB routing view
Selection Knob: Continuous turn rotary knob, adjusts menu parameters
IN 1-8, 1-16, or 1-32 (model dependent): Push buttons and red LEDs, select the
corresponding input for routing
OUT 1-8, 1-16, or 1-32 (model dependent): Push buttons and red LEDs, select the
corresponding output for routing
POWER SUPPLIES 1-2 or 1-3 (model dependent, RPS only): Green LEDs, indicate that
the corresponding internal power supply is functioning
POWER SUPPLIES, FAULT (RPS only): Flashing red LED, indicates a fault with an
internal power supply
NOTE: Although the switcher continues to operate if a single power supply fails, it is
recommended that the failed power supply be replaced as soon as possible to
restore power supply redundancy.

Product Manual –DOC. 8418A DigitalMedia Switchers
•
9
Rear View
This section provides information about the connectors, controls, and indicators on the
rear of the DM-MD8X8-CPU3, DM-MD16X16-CPU3, and DM-MD32X32-CPU3 and related
redundant power supply models (DM-MD8X8-CPU3-RPS, DM-MD16X16-CPU3-RPS, and
DM-MD32X32-CPU3-RPS).
DM-MD8X8-CPU3 and DM-MD8X8-CPU3-RPS Rear View
DM-MD16X16-CPU3 and DM-MD16X16-CPU3-RPS Rear View










10
•
DigitalMedia Switchers Product Manual –DOC. 8418A
DM-MD32X32-CPU3 and DM-MD32X32-CPU3-RPS Rear View


 

Product Manual –DOC. 8418A DigitalMedia Switchers
•
11
Input Card Slots 1-8, 1-16, or 1-32 (model dependent): Each slot accepts one DMC
Series input card, sold separately (refer to “DMC Input Cards”on page 55 for
information about the cards)
CPU3 Slot: Accepts one DMC-CPU3 card, included (refer to “DMC-CPU3 Card” on
page 54 for information about the card)
DM OUTPUTS 1-8, 1-16, or 1-32 (model dependent): Each slot accepts one DMC Series
output card, sold separately (refer to “DMC Output Cards” on page 71 for
information about the cards)
100-240V~3-1.2A 50/60 Hz or 100-240V~6-2.5A 50/60 Hz or 100-240V~12.5A
50/60Hz (model dependent): IEC 60320 C14 mains power inlet;
Mates with removable power cord (included)
Ground ( ): 6-32 screw, chassis ground lug
Using the Web Interface
This section provides instructions to perform the following tasks using the web interface:
•Access the Web Interface
•Navigate the Web Interface
•View or Configure Ethernet Settings
•Route Inputs to Outputs
•Set or Edit a Password
•Edit Input and Output Names
•View or Update Firmware Versions
•Reboot the System
•Restore Factory Default Settings
•View the Error Log
NOTE: Unless otherwise indicated in this guide, the web pages of the switchers are
the same.
Access the Web Interface
To access the web interface:
1. Using the Device Discovery Tool in the Crestron Toolbox™ software, find the
IP address of the switcher.
2. Open a web browser, and then go to the IP address of the switcher.
3. Enable Adobe® Flash® Player.
NOTE: The page and related dialog box or prompt that appear vary based on the
web browser being used.

12
•
DigitalMedia Switchers Product Manual –DOC. 8418A
Sample Adobe Flash Player Enable Page and Dialog Box
When Adobe Flash Player is allowed to run, a Crestron splash screen appears,
indicating that the web interface is loading.

Product Manual –DOC. 8418A DigitalMedia Switchers
•
13
Crestron Splash Screen
When the web interface is accessed for the first time, the Ethernet Setup page
opens.
NOTE: After the initial Ethernet Setup settings have been accepted or the
settings have been changed and applied for the first time, the Main page opens
when the web interface is accessed.
For information about the Ethernet Setup page, refer to “View or Configure
Ethernet Settings” on page 15. For information about the Main page, refer to
“Route Inputs to Outputs”on page 23. For information about navigating the web
interface, refer to the following section.
Navigate the Web Interface
To navigate the web interface, click the menu icon ( ) in the upper-right corner of a
web page. The menu icon is shown below on the Ethernet Setup page.
Menu Icon (Ethernet Setup Page Shown)
The Selection Menu page opens.

14
•
DigitalMedia Switchers Product Manual –DOC. 8418A
Selection Menu Page
The Selection Menu page provides access to the following web pages:
•Main (routing) page (refer to “Route Inputs to Outputs” on page 23)
•Inputs page
NOTE: As indicated on the Inputs page, configuration of input cards must be
performed using DMTool in the Crestron Toolbox software.
•Outputs page
NOTE: As indicated on the Outputs page, configuration of output cards must be
performed using DMTool in the Crestron Toolbox software.
•Ethernet Setup page (refer to “View or Configure Ethernet Settings” on
page 15)
•Password page (refer to “Set or Edit a Password” on page 27)
•Naming page (refer to “Edit Input and Output Names” on page 29)
•Firmware page (refer to “View or Update Firmware Versions” on page 33)
•System (refer to “Reboot the System” on page 46 and to “Restore Factory
Default Settings” on page 46)
•Error Log (refer to “View the Error Log” on page 48)

Product Manual –DOC. 8418A DigitalMedia Switchers
•
15
View or Configure Ethernet Settings
View or configure Ethernet settings and control system information on the Ethernet
Setup page. The page also enables connection of the switcher to the Crestron XiO
Cloud™service, backward compatibility between a CPU3 and CPU card, content LAN
mode, and SSL (Secure Sockets Layer).
The Ethernet Setup page opens automatically after accessing the web interface for the
first time. If the Ethernet Setup page is not currently displayed, click the Ethernet icon
on the Selection Menu page.
Selection Menu Page –Ethernet Icon
The Ethernet Setup page opens.

16 •DigitalMedia Switchers Product Manual –DOC. 8418A
Sample Ethernet Setup Page
View Ethernet Setup Settings
The Current Status section of the Ethernet Setup page displays the following settings:
•DHCP: Indicates whether DHCP (Dynamic Host Configuration Protocol) is ON or
OFF.
•Link State: Indicates whether an Ethernet link is established between the
switcher and the network:
-A green circle and the word Up indicate that the switcher is connected to the
network.
-A red circle and the word Down indicate that the switcher is not connected to
the network.
•Hostname: Indicates the hostname of the switcher:
-For the DM-MD8X8-CPU3, the default hostname is DM8X8- xxxxxx
( xxxxxx represents the last six characters of the MAC address).
-For the DM-MD16X16-CPU3, the default hostname is DM16X16- xxxxxx
( xxxxxx represents the last six characters of the MAC address).
-For the DM-MD32X32-CPU3, the default hostname is DM32X32- xxxxxx
( xxxxxx represents the last six characters of the MAC address).
•Domain: Indicates the domain name of the switcher
•IP Address: Indicates the IP address of the switcher