Crestron Isys TPS-12L User manual

Crestron Isys®TPS-12L/15L/17L
Wall Mount Touchpanels
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc

Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
Contents
Crestron Isys®Wall Mount Touchpanels: TPS-12L/15L/17L 1
Introduction ........................................................................................................................1
Features and Functions .............................................................................................................. 1
Specifications ............................................................................................................................ 3
Physical Description .................................................................................................................. 5
Industry Compliance................................................................................................................ 16
Setup.................................................................................................................................17
Network Wiring....................................................................................................................... 17
QuickMedia Network Wiring .................................................................................................. 18
Identity Code ........................................................................................................................... 18
Configuring the Touchpanel .................................................................................................... 19
Hardware Hookup.................................................................................................................... 26
Mounting Options.................................................................................................................... 28
Touchpanel Mounting.............................................................................................................. 28
Touchpanel Removal............................................................................................................... 29
Recommended Cleaning.......................................................................................................... 29
Programming Software.....................................................................................................30
Earliest Version Software Requirements for the PC................................................................ 31
Programming with Crestron System Builder ........................................................................... 31
Programming with SIMPL Windows ...................................................................................... 32
Programming with VisionTools Pro-e ..................................................................................... 34
Hard Button Programming ...................................................................................................... 37
Reserved Join Numbers ...........................................................................................................38
MultiByte International Characters.......................................................................................... 45
Uploading and Upgrading.................................................................................................46
Establishing Communications ................................................................................................. 46
Troubleshooting Communications........................................................................................... 55
Uploading a SIMPL Windows Program .................................................................................. 55
Uploading a VT Pro-e Project ................................................................................................. 57
Firmware Upgrade................................................................................................................... 59
Problem Solving ...............................................................................................................62
Troubleshooting....................................................................................................................... 62
Further Inquiries ...................................................................................................................... 63
Future Updates......................................................................................................................... 63
Software License Agreement............................................................................................64
Return and Warranty Policies...........................................................................................66
Merchandise Returns / Repair Service..................................................................................... 66
CRESTRON Limited Warranty............................................................................................... 66
Operations Guide – DOC. 6355 Contents •
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
Crestron Isys®Wall Mount
Touchpanels: TPS-12L/15L/17L
Introduction
Features and Functions
The Crestron Isys®TPS-12L, TPS-15L and TPS-17L family of wall mount
touchpanels offer high brightness and contrast combined with a super wide viewing
angle to deliver crisp, detailed images under all conditions. For simplicity within this
guide, these touchpanels are referred to as TPS-12L/15L/17L, except where noted.
These touchpanels are QuickMedia™ compatible. The features and specifications
(except for screen size and resolution) for all three touchpanels are identical. The
TPS-12L/15L17L touchpanels are available with a variety of color bezels (ex. black
with silver accent, white with gray accent).
Functional Summary
• 12, 15, and 17 inch (widescreen) active matrix color displays
• Screen resolutions: TPS-12L 800 x 600, TPS-15L 1024 x 768,
TPS-17L 1280 x 768
• 16.7 million colors, 24-bit graphics with 8-bit alpha channel
• 128 MB of DDR RAM, 32 MB of internal flash (expandable to
160 MB)
• Built-in time-based correction for stable video and graphics
• Supports composite, S-video, and component inputs in both NTSC and
PAL formats
• Supports QuickMedia™ transport technology, which affords expanded
AV connectivity through a streamlined wiring solution
• Supports Crestron Home®CAT5 balanced A/V connectivity
• Full screen video capability
• Up to 4,000 digital and analog signals; up to 999 serial signals
• Built-in microphone and biamplified speaker system
• Built-in audio amplifier, 5 W per channel
• Stores and plays back WAV sound files
• Stereo headphone jack
• Stereo audio input and microphone output
• 10BaseT/100BaseTX high-speed Ethernet, 802.3U compliant, full
duplex, auto switching
• Five backlit hard buttons (one reset and four programmable buttons)
• Includes a TPMC-CH-IMC to facilitate A/V connections
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-12L/15L/17L Block Diagram
Memory
The TPS-12L/15L/17L touchpanels feature 128 MB DDR RAM and 32 MB Flash,
with a built-in compact flash slot that allows flash memory expansion up to 160 MB.
Sound
Audio capabilities include 5 Watts per channel biamplified audio speakers that offer
built-in volume control, a built-in microphone and built-in WAV sound file
capability. Sound can be generated by the panel by using downloaded wave files
(.WAV) or can be mixed in from an external line level audio source or a QuickMedia
input. The TPS-12L/15L/17L touchpanels are also equipped with balanced output for
microphone audio that can be connected to a Crestron CNX-BIPAD8 or similar
Crestron CAT5 audio receiver.
Video
The TPS-12L/15L/17L touchpanels can display a single video window per page, and
use auto-detect for composite, S-video, component, NTSC and PAL formats. These
touchpanels support SDTV formats (does not support HD). Two video inputs
provide for connectivity to QuickMedia and PVID video distribution switches
(CNX-PVID8X3 or CNX-PVID8X4).
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
QuickMedia™
While acting as a QuickMedia (QM) receiver, the TPS-12L/15L/17L touchpanels
can be connected as an endpoint to a QM switching device or QM transmitter.
NOTE: The TPS-12L/15L/17L does not support RGB.
Connectivity
The TPS-12L/15L/17L touchpanels feature a Cresnet®and a high-speed Ethernet
port for seamless communication with Crestron control systems, and computers. In
addition, a USB port is provided for future applications. The "RS-232 Port for Touch
Output" operation transmits touch coordinates to external devices via RS-232 for
“Touch-The-PC” and other functions.
Specifications
The following table provides a summary of specifications for the TPS-12L/15L/17L.
TPS-12L/15L/17L Specifications
SPECIFICATION DETAILS
Cresnet®Power Usage
Not including
TPMC-CH-IMC (1.0 W)
TPS-12L 43 W (1.8 A @ 24 V) Supplied via NET port
TPS-15L 65 W (2.7 A @ 24 V) Supplied via NET port
TPS-17L 74 W (3.08 A @ 24 V) Supplied via NET port
Default Net ID 03
Timeout Adjustable from 0 to 120 minutes (Default = 10 min.)
Signal Join Maximums 4000 Digital, 4000 Analog, 999 Serial
Control System Update
Files 1, 2, 3
2-Series Control System
Version 3.137.CUZ or later
Touchpanel Firmware tps-12_tps-15_tps-17_1.xxx.xxxx.csf
Memory 32 MB Flash, 128 MB DDR RAM
Memory Expansion Up to 160 MB via Compact Flash
Video Full screen capable, standard definition formats
Auto detect of composite, S-video, component, NTSC, and PAL
16.7M colors
Time base correction & gamma correction
Supports 480i and 576i component video formats
Audio Built-in microphone
Built-in biamplified speakers (5 W per channel)
Headphone output
Internal volume control and audio mixer
WAV file capability (8-bit PCM Mono)
Continued on the following page
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-12L/15L/17L Specifications (continued)
SPECIFICATION DETAILS
Connectors
NET One 4-pin 5 mm detachable terminal block for connection to
Cresnet
USB One USB port (reserved for future applications)
RS-232 One 6-pin RJ-11 female connector, bi-directional RS-232 serial
connection, touchscreen output to PC, telestrator, or serial mouse
connection
Headphones One 3.5 mm stereo TRS mini phone jack, output power 12 mW,
impedance 32 Ohms (nominal)
QM IN One RJ-45 QuickMedia input connector
VIDEO IN One RJ-45 CNX-PVID differential video input connector
AUDIO I/O One RJ-45 CNX-BIPAD balanced stereo audio input and
microphone output connector
LAN One 8-wire RJ-45 Ethernet port with link/activity LED indicators,
10BaseT/100BaseTX high-speed Ethernet, TCP/IP, UDP/IP, CIP,
DHCP, 802.3U compliant, full duplex, auto switching
Buttons Five illuminated pushbuttons, the leftmost button (SW1) is
recessed and is a hardware reset used to reboot the touchpanel,
the four other buttons are user programmable
Display
Type Active Matrix Color LCD
Aspect Ratio TPS-12L 4:3
TPS-15L 4:3
TPS-17L 15:9
Resolution TPS-12L 800 x 600
TPS-15L 1024 x 768
TPS-17L 1280 x 768
Brightness TPS-12L 400 nits
TPS-15L 400 nits
TPS-17L 450 nits
Contrast TPS-12L 300:1
TPS-15L 300:1
TPS-17L 400:1
Illumination Backlit fluorescent
Viewing Angle TPS-12L +/- 70 degrees horizontal, +45/-55 degrees vertical
TPS-15L +/- 85 degrees horizontal and vertical
TPS-17L +/- 88 degrees horizontal and vertical
Enclosure Metal enclosure with molded plastic bezel
CPU 32-bit Motorola Coldfire
Processing Speed 410 MIPS
Operating Environment Temperature: 41° to 113°F (5° to 45°C)
Humidity: 10% to 90% RH (non-condensing)
TPS-12L Dimensions Height: 11.80 in (29.98 cm)
Width: 13.61 in (34.57cm)
Depth: 3.81 in (9.68 cm)
Weight: 8.5 lbs (3.86 kg)
When used with RMK-12L, occupies eight rack spaces
Continued on the following page
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
TPS-12L/15L/17L Specifications (continued)
SPECIFICATION DETAILS
TPS-15L Dimensions Height: 13.59 in (34.52cm)
Width: 14.17 in (35.99 cm)
Depth: 3.81 in (9.68 cm)
Weight: 9.4 lbs (4.26 kg)
When used with RMK-15L, occupies nine rack spaces
TPS-17L Dimensions Height: 13.81 in (35.06 cm)
Width: 16.98 in (43.11cm)
Depth: 3.80 in (9.66 cm)
Weight: 12.7 lbs (5.76 kg)
Accessories TPMC-CH-IMC interface unit included
1 The latest software versions can be obtained from the Crestron website. Refer to the NOTE
following these footnotes.
2 Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
3 When loading VT Pro-e files or firmware through the RS-232 port of the control system, be sure that
the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, Toolbox may post the “Transfer
Failed” message.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
The electronic hardware is housed in a metal enclosure with a molded plastic bezel.
Touchpanel bezels are available in a variety of colors such as black with silver
accent or white with grey accent. This touchpanel is designed for installation in a
lectern or a wall. All audio, RS-232, video, and network connections are made at the
rear panel. Two grills located at the bottom of the unit conceal two speakers. The
microphone is located at the top center, above the touchscreen. Five pushbuttons
(one reset and four programmable) are located on the front, below the touchscreen.
TPS-12L
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-15L
TPS-17L
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
TPS-12L Physical View – Bottom, Front, and Top TPS-12L Physical View – Side
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-12L Physical View – Rear
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
TPS-15L Physical View – Top, Front, Bottom TPS-15 Physical View – Side
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-15 Physical View – Rear
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
TPS-17L Physical Views – Top, Front, Bottom TPS-17L Physical Views – Side
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
TPS-17L Physical Views – Rear
Ports and Pushbuttons
All connections to the TPS-12L/15L/17L are made through the ports on the rear
panel. Refer to the illustrations and descriptions that follow.
NOTE: Rear ports are not accessible after the touchpanel is mounted in the wall or
in a lectern.
RS-232
This 6-pin RJ-11 connector mates with a 9-pin serial port of a PC. The connecting
cable is not supplied. Use this port to establish a direct connection between the
touchpanel and a PC without a control system or network connection. Once the direct
connection is established, touchpanel files and firmware updates can be uploaded to
the touchpanel. Additionally, the touchpanel’s diagnostic tools can be accessed over
the direct connection. In the event that modular cables or an RJ-11 to DB9F adapter
is not available, the following table and diagram provide information so that the cable
can be fabricated on site. Refer to “RS-232 Menu” on page 22 for port configuration
settings.
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
RS-232 Pinouts
PIN # DESCRIPTION
1 CTS
2 GND
3 RXD
4 TXD
5 RTS
6 N/C (Not connected)
16
16
Front
Top
PC to TPS-12L/15L/17L Cable Specifications (Crestron Cable Number STCP-502PC)
LAN
LAN
One 8-wire RJ-45 connector with two LED indicators (green LED indicates link
status, yellow LED indicates Ethernet activity). This connector provides an Ethernet
10baseT /100baseTX, full duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U
compliant network connection.
Network Connector Pinout
NOTE: This port does not support a wireless
Ethernet connection.
PIN SIGNALS
1 TX +
2 TX -
3 RC+
4 N/C
5 N/C
6 RC -
7 N/C
8 N/C
NET
The four-pin 5 mm detachable terminal block provides communication with and
power from a Cresnet control network. For additional details, refer to “Network
Wiring” on page 17.
Pins 24 and G provide 24 VDC and ground.
Pins Y and Z provide communications (data).
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
USB
One Universal Serial Bus (USB) “B” connector provides a communications link.
USB is a connectivity specification developed by the USB Implementers Forum
that provides a single, simple, standardized way to connect devices to a computer.
USB shielded cables contain two wires for power +5 volts (red) and ground
(brown) and a twisted pair of wires (yellow and blue) that carry data.
USB Type A Connector Pinout
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
NOTE: This connector is reserved for
future applications.
PHONE
Connect this standard mini phone jack (12 mW, 32 ohm load) to the plug of a 3.5
mm external headphone set plug (not supplied). Plugging in the headphone cuts off
the speakers.
MEMORY EXPANSION
The onboard memory may be enhanced with the addition of a Type II compact flash
memory (up to 160 MB).
The flash memory slot is accessible on the rear panel of the unit.
QM IN (QuickMedia Input)
The eight-pin RJ-45 QuickMedia transport port accepts Crestron Certified Wiring
carrying audio, video, and microphone signals. The QM input port conforms to the
568B wiring standard. Refer to the following table for connector pinouts.
NOTE: The QM port is not connected through any “IMC” interface.
NOTE: Only one video source may be displayed at a time.
NOTE: Does not support RGB.
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Crestron Isys®TPS-12L/15L/17L Wall Mount Touchpanels
RJ-45 QuickMedia Connector Pin Assignments
RJ-45 PIN
NUMBER
WIRE COLORS
(EIA 568B)
QM ASSIGNMENT COMPOSITE,
S-VIDEO, COMPONENT AND
AUDIO
1 WHITE/ORANGE - CHROMINANCE (- PR)
2 ORANGE + CHROMINANCE (+ PR)
3 WHITE/GREEN - LUMINANCE (- Y)
4 BLUE + AUDIO
5 WHITE/BLUE - AUDIO
6 GREEN + LUMINANCE (+ Y)
7 WHITE/BROWN - COMPOSITE (- PB)
8 BROWN + COMPOSITE (+ PB)
RJ-45 MALE CONNECTOR
VIDEO IN
This eight-pin RJ-45 connection provides connectivity to the CNX-PVID or the
TPMC-CH-IMC interface module. This port provides component, composite or
S-video balanced input to the touchpanel over Crestron Certified Wiring. Description
of the pinouts is shown in the following table.
CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting this
port. Use of other “IMC” products could damage the panel.
NOTE: Only one video source may be displayed at a time.
Video In Pin Assignments
PIN WIRE COLORS
(568B)
COMPOSITE S-VIDEO COMPONENT
1 WHITE/ORANGE + Composite + Luminance + Y
2 ORANGE - Composite - Luminance - Y
3 WHITE/GREEN N/A + Chrominance + PB
4 BLUE N/A N/A + PR
5 WHITE/BLUE N/A N/A - PR
6 GREEN N/A - Chrominance - PB
7 WHITE/BROWN N/A N/A N/A
8 BROWN N/A N/A N/A
AUDIO I/O
This 8-pin RJ-45 connector provides connectivity to the CNX-BIPAD or with the
TPMC-CH-IMC interface module. This port uses Crestron Certified Wiring and
provides audio input to the touchpanel and microphone output from the touchpanel.
A description of the pinouts is shown in the following table.
CAUTION: Only use the TPMC-CH-IMC Interface Module when connecting this
port. Use of other “IMC” products could damage the panel.
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Wall Mount Touchpanels Crestron Isys®TPS-12L/15L/17L
Audio In/Out Pin Assignments
PIN WIRE COLORS (568B) AUDIO I/O
1 WHITE/ORANGE + Mic Left Out
2 ORANGE - Mic Left Out
3 WHITE/GREEN + Mic Right Out
4 BLUE + Audio Left In
5 WHITE/BLUE - Audio Left In
6 GREEN - Mic Right Out
7 WHITE/BROWN + Audio Right In
8 BROWN - Audio Right In
Pushbuttons
Five pushbuttons are located on front, below the touchscreen, as shown in the
following diagram. The leftmost button is recessed and is a hard reset used to reboot
the touchpanel. The other four buttons are programmable. Refer to page 37 for hard
button programming information.
TPS-12L/15L/17L Pushbuttons
TPMC-CH-IMC Interface Module
For networks without CAT5 audio and video, the TPMC-CH-IMC is included to
convert unbalanced video sent over coax cable and balanced/unbalanced audio sent
over shielded, twisted-pair wiring to CAT5 cabling for connection to the
touchpanels.
NOTE: The TPMC-CH-IMC is not for use with QuickMedia.
Industry Compliance
As of the date of manufacture, the TPS-12L, TPS-15L, and TPS-17L have been
tested and found to comply with specifications for CE marking and standards per
EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
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