Crestron DualTouch DTT-15V3 User manual

Crestron DTT-15V3
DualTouch®Technology Touch Screen
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Regulatory Compliance
Federal Communications Commission (FCC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Industry Canada (IC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
As of the date of manufacture, the DTT-15V3 has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, Crestron Toolbox, Crestron VisionTools, DualTouch and VT Pro-e are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Kensington is either a trademark or registered trademark
of ACCO Brands in the United States and/or other countries. IOGEAR is either a trademark or registered trademark of IOGEAR in the
United States and/or other countries. VESA is either a trademark or registered trademark of the Video Electronics Standards Association in
the United States and/or other countries. Penabled and Wacom are either trademarks or registered trademarks of Wacom in the United States
and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.

Crestron DTT-15V3 DualTouch®Technology Touch Screen
Contents
DualTouch®Technology Touch Screen: DTT-15V3 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................2
Specifications ..............................................................................................................3
Physical Description....................................................................................................4
Setup ..........................................................................................................................................9
Configuring the Touch Screen.....................................................................................9
Supplied Equipment ..................................................................................................13
Installation.................................................................................................................14
Hardware Hookup ..................................................................................................... 16
Recommended Cleaning............................................................................................17
Replacing Pen Tips.................................................................................................... 18
Using the Pen...........................................................................................................................19
Problem Solving ......................................................................................................................20
Troubleshooting......................................................................................................... 20
Reference Documents................................................................................................21
Further Inquiries ........................................................................................................ 21
Future Updates .......................................................................................................... 21
Return and Warranty Policies ..................................................................................................22
Merchandise Returns / Repair Service ...................................................................... 22
Crestron Limited Warranty........................................................................................22
Operations Guide – DOC. 6632C Contents •i

Crestron DTT-15V3 DualTouch®Technology Touch Screen
Operations Guide – DOC. 6632C DualTouch®Technology Touch Screen: DTT-15V3 •1
DualTouch®Technology
Touch Screen: DTT-15V3
Introduction
The DTT-15V3 is a 15" touch screen designed for use with the UPX-2 Universal
Presentation System to support all of the control capabilities of a Crestron®touch
screen, plus pen-based annotation and computer-based multimedia presentation.
Features and Functions
• User interface for the Crestron UPX-2 Universal Presentation Processo
r
• 15" (381 mm) LCD color touch screen display
• 1024 x 768 XGA resolution
• DualTouch®Technology - delivers a combination of touch screen
control and pen-based annotation
• Ergonomic design allows more natural drawing capability than
ordinary touch screens
• Completely flat bezel for enhanced drawing comfort
• Battery-free cordless annotation pen
• VGA pass-through and (2) USB mouse/keyboard ports
• Includes tilt stand, pen slot and tether, interface cables and power
supply
• Conforms to VESA 75 mounting standard
DualTouch Technology
This Crestron exclusive combines fingertip operated touch screen control with a
precision drawing tablet to produce an amazingly flexible presentation solution.
Crestron DualTouch®Technology touch screens employ a brilliant combination of
analog resistive touch sensing for fingertip operated touch screen control and
Wacom®Penabled®technology for precise drawing and annotation.
DualTouch Technology allows the presenter to touch the screen with a fingertip to
control AV and lighting functions and then annotate freely over video and graphic
presentation sources using the wireless pen provided. Switching between modes is
automatic and instantaneous, disabling the analog membrane whenever the pen is
sensed, allowing the palm of the hand to be rested naturally on the screen while
drawing.

DualTouch®Technology Touch Screen Crestron DTT-15V3
Enhanced Ergonomics
The DTT-15V3 features a completely flat bezel for exceptional drawing comfort and
reduced overall size. The adjustable stand allows the touch screen to be tilted
between 17 and 73 degrees. Annotation response and feel are improved over
previous models. The pressure sensitive pen is both cordless and battery-free for
superior performance and reliability.
Versatile Installation Features
The DTT-15V3 ships complete with tilt stand, cables and power supply. Versatile
installation options are available using any third-party VESA 75 compliant mounting
solution. An integral security slot enables securing the touch screen using a
Kensington®compatible security cable (not included). A rear panel storage slot and
24-inch tether are included to keep the annotation pen at hand. USB ports are
provided on either side of the panel to support the connection of a mouse and
keyboard (not included) and a VGA pass-through port enables the connection of a
secondary monitor display.
Applications
The following diagram shows a DTT-15V3 in a lecture hall application.
DTT-15V3 in a Lecture Hall Application
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
Specifications
Specifications for the DTT-15V3 are listed in the following table.
DTT-15V3 Specifications
SPECIFICATION DETAILS
Touch Screen Display
Display
Screen Size
Resolution
Color Depth
Contrast Ratio
Brightness
Viewing Angle
Touch Screen
TFT active matrix color LCD
15 inch (381 mm) diagonal
1024 x 768 pixels (XGA)
16.2 million (18 bit + FRC)
500:1
250 nits (cd/m2)
±70ºhorizontal, +65/-60ºvertical
Resistive Membrane
Pen/Tablet
Pen Switches
LCD Active Area
Resolution
Accuracy
Reading Height
Report Rate
Pressure Levels
Reading Technology
Side rocker switch; Assigned in UPX-2 Setup
menu; For more information, refer to the
latest version of the UPX-2 Operations Guide
(Doc. 6276) which can be downloaded from
the Crestron Web site
(www.crestron.com/manuals)
11.98 in x 8.99 in (305 x 229 mm)
508 lines per inch (200 lines per cm)
±1 pixel
0.2 in (5 mm) maximum
100 points per second maximum
512
Electro-magnetic resonance
Power Requirements
Touchpanel
External Power Supply
(included)
40 Watts (3.33 Amps) @ 12 Volts DC
100-240 Volts AC, 50-60 Hz
Minimum UPX Update File1, 2 UPX-2-1GB v2.09.00.25
UPX-2-MSO-2007 v2.09.00.26
Environmental
Temperature 41º to 95º F (5º to 35º C).
Humidity 20% to 80% RH (non-condensing)
Enclosure
Construction
Screen Tilt
High impact injection molded case with
adjustable tabletop tilt stand; VESA 75mm
mounting compliant; Kensington security slot
Adjustable 17º to 73º from horizontal
Dimensions (including stand)
Height
Width
Depth
11.50 in (292 mm) maximum
13.56 in (345 mm)
12.23 in (311 mm) maximum
Weight (including stand) 10.3 lbs (4.7 kg)
1. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
2. When loading Crestron VisionTools®(VT Pro-e®) files or firmware through the RS-232 port of the
control system, be sure the baud rate is 38400 (Cresnet®speed) or lower. Otherwise, Crestron
Toolbox™ may post the “Transfer Failed” message.
Operations Guide – DOC. 6632C DualTouch®Technology Touch Screen: DTT-15V3 •3

DualTouch®Technology Touch Screen Crestron DTT-15V3
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
This section provides information on the connections, controls and indicators
available on the DTT-15V3.
DTT-15V3 Physical View
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
DTT-15V3 Physical View
11.93 in
(303 mm)
13.56 in
(345 mm)
1.91 in
(49 mm)
DTT-15V3 Physical View – Right Side (Maximum and Minimum Height)
11.48 in
(292 mm)
4.34 in
(111 mm)
12.23 in
(311 mm)
11.50 in
(292 mm)
8.57 in
(218 mm)
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DualTouch®Technology Touch Screen Crestron DTT-15V3
DTT-15V3 Physical View – Rear (Stand Not Shown)
DTT-15V3 Connectors, Controls & Indicators
1
2
3
4
7
810
6 6
9
5
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 USB
Pin 1
Pin 3Pin 2
Pin 4
(1) USB B female; USB 2.0 port;
Connects to any USB port on UPX-2 using
6 ft (2.0 m) USB cable (included)
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
2 DC IN (12V) (1) DC power jack (power supply included)
3 ANALOG RGB OUT
(1) DB15HD female, RGB (VGA) video
loop-through;
Passes RGB input through to an additional
display device
Pin 1 Red Video
Pin 2 Green Video
Pin 3 Blue Video
Pin 4 Reserved
Pin 5 Ground
Pin 6 Red Ground
Pin 7 Green Ground
Pin 8 Blue Ground
Pin 9 No Connect
Pin 10 Ground
Pin 11 No Connect
Pin 12 No Connect
Pin 13 Horizontal Sync
Pin 14 Vertical Sync
Pin 15 No Connect
4 ANALOG RGB IN
(1) DB15HD female; RGB (VGA) video input;
Connects to RGB Output A of UPX-2 using
6 ft (2.0 m) DB15HD VGA cable (included)
Pin 1 Red Video
Pin 2 Green Video
Pin 3 Blue Video
Pin 4 Reserved
Pin 5 Ground
Pin 6 Red Ground
Pin 7 Green Ground
Pin 8 Blue Ground
Pin 9 No Connect
Pin 10 Ground
Pin 11 No Connect
Pin 12 Monitor Sense
Pin 13 Horizontal Sync
Pin 14 Vertical Sync
Pin 15 Monitor Sense Clock
(Continued on following page)
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DualTouch®Technology Touch Screen Crestron DTT-15V3
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
5 Pen Tray
Located on the bottom front edge of the touch
screen;
Provides a convenient resting place for the
pen. When the display stand is set to its
lowest position, place fingers beneath the tray
and slide it out.
6 Communications Port
(2) Communications ports for system
diagnostics
CAUTION: Do not connect any devices to this
port.
7 USB Mouse/Keyboard
(2) USB Type A female;
USB 2.0 hub ports for mouse/keyboard (not
included)
Device power: 500 mA maximum per port
8 MENU, -, +, ENTER
(4) Push buttons to navigate onscreen setup
menu
9 STATUS LED (Blue) indicates sensing of annotation pen
10 POWER
(Button and LED)
(1) Push button turns unit on/off
(Dual-color) Blue indicates power is on with a
valid RGB input signal connected; turns
amber when RGB signal is disconnected
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
Setup
Configuring the Touch Screen
NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” which starts on page 16 for details.
The touch screen display can be configured using the four setup buttons on the top of
the DTT-15V3. Power is required to configure the touch screen. Refer to “Hardware
Hookup” which starts on page 16 for information on connecting power.
Onscreen Setup Buttons
MENU - + ENTER
The MENU button provides access to the following 11 adjustment menus. Use the
Selection (-)/(+) buttons to select a menu or to move forward or backward through
the 11 menus. Press the ENTER button to open and save the selected menu.
1. Contrast – Use the selection (-)/(+) buttons to decrease or increase contrast,
press the ENTER button to save.
Contrast Control
2. Brightness – Use the (-)/(+) buttons to decrease or increase brightness, press
the ENTER button to save.
Brightness Control
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DualTouch®Technology Touch Screen Crestron DTT-15V3
3. Phase – Use the (-)/(+) buttons to manually reduce horizontal distortion
lines. The Reset option is used for automatic adjustment. Press
ENTER to save.
Phase Control
4. Pitch – Use the (-)/(+) buttons to manually reduce vertical distortion lines.
The Reset option is used for automatic adjustment. Press ENTER to
save.
Pitch Control
5. Horizontal Center – Use the (-)/(+) buttons to manually move the image left
or right. The Reset option is used for automatic adjustment. Press
ENTER to save.
Horizontal Center Control
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
6. Vertical Center – Use the (-)/(+) buttons to manually move the image up or
down. The Reset option is used for automatic adjustment. Press
ENTER to save.
Vertical Center Control
7. Menu Position – Use the (-)/(+) buttons to move the menu to one of the
available nine positions. Press ENTER to save. Default is center position.
Menu Position Control
8. Reset – Use AUTO ADJUST to reset only the image parameters (menus 1
through 6). Use RECALL to reset all screen options to the factory default*.
Select the exit icon to leave this menu without making any changes.
Auto Adjust Control
* Defaults for contrast, brightness, phase, pitch, and center (horizontal and vertical) depend
on the UPX-2’s display output settings. For more information, refer to the latest version of
the UPX-2 Operations Guide.
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DualTouch®Technology Touch Screen Crestron DTT-15V3
9. Backlight – Use the (-)/(+) buttons to increase or decrease the backlight
brightness. Press ENTER to save. Default is 80.
Backlight Control
10. Color – Provides a color temperature selection of 9300K, 6500K, 5000K,
DIRECT (no adjustment to the incoming signal) and a USER option to use
the independent RGB adjustment.
Click the icon to allow an independent adjustment of red, green and
blue. Press ENTER to save. Defaults are shown as follows.
Color Control
RGB Level Control
NOTE: Manual changes invalidate the standard profile settings.
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
11. Language – Use the (-)/(+) buttons to select a language for the display
adjustment menus. Press ENTER to save. Default is English.
Language Control
Supplied Equipment
The DTT-15V3 is shipped with the following accessories.
• (1) Pen (with five tip replacements)
• (1) USB cable; approximately 6 feet (~2 meters) long
• (1) VGA to VGA cable; approximately 6 feet (~2 meters) long
• (1) Power supply and power cable
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DualTouch®Technology Touch Screen Crestron DTT-15V3
• (1) Pen tether and tether hardware
Installation
VESA Mount The DTT-15V3 may be removed from the adjustable stand and remounted in a
VESA®conforming mount arm or stand. The Video Electronics Standards
Association (VESA) is an international non-profit corporation that supports and sets
industry wide interface standards for the PC, workstation and computing
environments. VESA's Flat Display Mounting Interface (FDMI) Standard defines a
set of mounting interface standards for the complete range of flat displays with
viewing areas ranging in size from 102 mm (4") to 2286 mm (90") diagonal. FDMI
supports a broad range of mounting options including desktop, wall, overhead,
mobile and specialty mounting applications. Corresponding standards describe the
interface mounting pads, wall mount brackets and other mounting apparatus to be
provided by mounting equipment manufacturers. The complete standard is available
on the VESA Web site (www.vesa.org). The DTT-15V3 is VESA MIS-D, 100/75, C
compliant, and is equipped with a 75 x 75 mm mounting hole pattern.
Follow these instructions for removing the adjustable stand and attaching the
DTT-15V3 to an alternative VESA conforming mount.
1. Turn off the system and disconnect all cables.
2. Protect the screen surface by placing the DTT-15V3 face down on a soft
cloth.
3. Remove the four screws that secure the stand.
4. Use four M4 regular screws, no longer than 15 mm, 7 mm wide with a 0.7
mm pitch to attach the new mounting.
NOTE: Screws longer than 15 mm could damage the DTT-15V3.
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Crestron DTT-15V3 DualTouch®Technology Touch Screen
VESA Mounting
Rear of DTT-15V3
Alternate Mounting
Platform
M4 Screws
4 mm wide
0.7 mm pitch
15 mm maximum
length
CAUTION: When attaching the DTT-15V3 to an alternate mounting
platform, be sure to follow all instructions supplied by the manufacturer.
Install Pen Tether The pen can be tethered to the DTT-15V3 using the supplied tether and tether
hardware.
1. Use a flat head screwdriver to mount the tether hardware to one of four
tether locations on the back of the DTT-15V3, as shown in the following
illustration.
Tether Locations
TETHER
LOCATIONS
TETHER
LOCATIONS
2. Loop the tether through the eyelet on the tether hardware and the eyelet on
the stylus.
Kensington Security Slot The Kensington Security Slot is an industry standard that gives customers the best
option for the physical security of computer and electronic equipment. The security
slot is located on the rear of the DTT-15V3. Refer to the “Hardware Connections for
the DTT-15V3” illustration on page17. To prevent unauthorized removal, attach one
end of a Kensington security cable to this slot and the other end to an immovable
object. Refer to the Kensington Web site for additional details
(www.kensington.com).
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DualTouch®Technology Touch Screen Crestron DTT-15V3
Hardware Hookup
Refer to the following illustration and complete the connections as specified. Ensure
power is removed from both the UPX-2 and the DTT-15V3 before beginning.
CAUTION: To avoid damage to the DTT-15V3 or to the video card, never connect
or disconnect the video or power cable while the DTT-15V3 or the UPX-2 are
powered.
NOTE: The USB cable may be extended using up to four 16-foot active extensions.
Each extension cable must contain a hub (repeater) to regenerate the USB signal
(maximum of 64 feet). For longer extensions, Crestron has tested and approved the
IOGEAR®USB Extender model GUCE50, which allows up to 150 feet over CAT5.
NOTE: Using high quality cable, the VGA cable may be extended up to a
maximum of about 10 meters (~33 feet) for analog VGA at 1024 x 768. If a longer
run is required, add VGA extenders or VGA distribution amplifiers.
1. Connect the RGB/VGA cable, linking the UPX-2 RGB OUTPUT A
connector to the DTT-15V3 ANALOG RGB IN connector.
2. Connect the USB cable, linking the UPX-2’s USB port to the DTT-15V3’s
USB port.
3. Connect the power supply line cord to an AC outlet and the power supply
adaptor.
4. Plug the power adaptor cord into the DTT-15V3’s DC IN (12V) port.
5. Apply power to the DTT-15V3. The power indicator should light up amber.
6. Apply power to the UPX-2. When a video signal is applied to the
DTT-15V3, the power indicator turns blue.
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