Crestron V12 User manual

Crestron V12 & V15

V-Panel™

12” & 15” HD Touch Screen Displays

Operations Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, Cresnet, Crestron Home, DigitalMedia, DM, DMNet, Smart Graphics, SmartObjects, TouchPoint and V-Panel are

trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other countries. Acrobat, Adobe and Flash are either

trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Blu-ray Disc is either a trademark or

registered trademark of the Blu-ray Disc Association (BDA) in the United States and/or other countries. YouTube is either a trademark or registered

trademark of Google, Inc. in the United States and/or other countries. HDMI, the HDMI logo and High Definition Multimedia Interface are either

trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other countries. Excel, Internet Explorer, Microsoft,

PowerPoint, Windows, Windows Media Player and Word are either trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries. Netflix is either a trademark or registered trademark of Netflix, Inc. in the United States and/or other countries. Java is either a

trademark or registered trademark of Oracle America, Inc. in the United States and/or other countries. Other trademarks, registered trademarks and

trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any

proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

Regulatory Compliance

As of the date of manufacture, the V12 and V15 have been tested and found to comply with specifications

for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:

(1) This device may not cause harmful interference and (2) this device must accept any interference received,

including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for

compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and receiver

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

CAN ICES-3(B)/NMB-3(B)

Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays

Operations Guide – DOC. 6806F Contents •i

Contents

V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 1

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................1

Applications................................................................................................................. 7

Specifications ..............................................................................................................8

Physical Description.................................................................................................. 13

Setup ........................................................................................................................................ 27

Configuring the V-Panel............................................................................................ 27

Hardware Hookup ..................................................................................................... 27

Tilt Tension Adjustment............................................................................................ 28

Recommended Cleaning............................................................................................ 28

Resources................................................................................................................................. 29

Reference Documents................................................................................................ 29

Further Inquiries ........................................................................................................ 29

Future Updates .......................................................................................................... 29

Return and Warranty Policies .................................................................................................. 30

Merchandise Returns / Repair Service ...................................................................... 30

Crestron Limited Warranty........................................................................................ 30

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•Sleek, beautiful, versatile

•12” (V12) and 15” widescreen (V15) touch screen display

•800 x 600 SVGA (V12) and 1280 x 768 WXGA (V15) display

resolution

•High definition 24-bit color graphics

•HDCP-ready touch screen controller

V-Panel™ 12” and 15”

HD Touch Screen Displays:

V12 & V15

Introduction

Crestron®V-Panels™ deliver the ultimate touch screen experience, blending style

and function with advanced high definition graphics. Sleek and beautiful, our

V-Panel displays are perfectly at home sitting on a contemporary table or desktop but

are equally suited for all kinds of custom installations, thanks to integral VESA

mount compatibility. Complete connectivity is provided through a simple, one-wire

interface that allows for long wire runs while affording an extremely clean

appearance. V-Panel also supports HDCP to ensure complete compatibility with

today’s digital sources.

The V-Panels feature brilliant 12” SVGA (V12) or 15” WXGA (V15) displays

capable of producing stunning 24-bit color graphics and video. Together with a DGE

Digital Graphics Engine (sold separately), the V12 and V15 deliver elegant and

powerful control solutions featuring Smart Graphics™, dual window HD video1,

high performance H.264 streaming video2, onboard multimedia and Web browsing,

audio feedback, IP intercom and built-in annotation.

For simplicity within this guide, the term “V12/15” is used except where noted.

Features and Functions

(Continued on following page)

1. Support for Smart Graphics requires a DGE-2 (sold separately). Support for multiple video windows,

high definition video, RGB/VGA, HDMI®and presentation output and DigitalMedia™ system

integration requires a DGE-2 or DVPHD (both sold separately). Additional equipment may be

required. The DGE-1 (sold separately) supports only standard definition analog video displayed in a

single window and does not currently support Smart Graphics or integration with a DigitalMedia

system.

2. Support for H.264 streaming video requires a DGE-2. MJPEG and Windows Media®Player formats

are supported used a DGE-1 or DGE-2.

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•VESA compatible mounting affords endless install options

•Tabletop tilt model features clean, modern design

•Wall mount model installs flush in shallow spaces

•Contemporary appearance blends in anywhere

•DigitalMedia™ technology minimizes the amount of visible wiring

•Digital Graphics Engine (DGE) (sold separately) installs up to 300 feet

(91 meters) away1

•Also works with the DVPHD Digital Video Processor (sold

separately) 2

•Built-in microphone and speakers

•USB keyboard/mouse port

•Silent fanless design

•Available in white or black

Features and Functions

(Continued)

Advanced Touch Screen Control

A Crestron touch screen offers an ideal user interface for controlling all the

technology in a home, boardroom, classroom, courtroom or command center. Touch

screens do away with piles of remote controls, cluttered wall switches and cryptic

computer screens, simplifying and enhancing the technology. For controlling audio,

video, lighting, shades, HVAC, security and other systems, Crestron touch screens

are fully customizable with easy to use controls and icons, true feedback and real

time status display, full-motion video windows and advanced navigation of digital

media servers, tuners and other devices.

Sleek, Versatile Design

Our V-Panels have been designed with appearance and versatility in mind. At less

than 2 inches (51 millimeters) deep, the V12/15 can be mounted virtually anywhere

using a third-party VESA 75 compliant mounting bracket or stand. Tabletop tilt

models (V12-TILT and V15-TILT) are offered, each supplied with its own ultra

stylish, smooth tilt base to deliver a sleek looking, low profile control solution for

desktops, counters and other level surfaces. Wall mount models (V12-WALL and

V15-WALL) are also offered, affording the same V-Panel style and function in a

thoroughly modern, yet unimposing, flush mount design.

1. The V12/15 features a DM CAT type input. For direct connection to a DGE-1, use DM-CBL

DigitalMedia cable up to 150 feet (45 meters) in length. For connection to a DGE-2, direct or via a

DigitalMedia switcher, use DM-CBL DigitalMedia cable up to 300 feet (91 meters) in length. For

connection to a DVPHD, via a DigitalMedia transmitter or switcher, use DM-CBL DigitalMedia cable

up to 300 feet (91 meters) in length. A single DM Repeater (model DM-DR, sold separately) is

required for lengths over 150 feet (45 meters). Deduct 20 feet (6 meters) for each V-IMCW interface

module. Refer to the latest version of the Crestron DigitalMedia Design Guide (Doc. 4546) for DM

system design guidelines. It is available from the Crestron Web site

(www.crestron.com/dmresources). The V12 and V15 include (1) V-CBL-T3 three foot (~0.9 meter)

V-Cable and V-IMCW interface module and the V12-TILT and V15-TILT models include (1)

V-CBL-T6 6 foot (~1.8 meter) V-Cable and V-IMCW interface module. The V12-WALL and

V15-WALL models include no cable or interface module. Refer to the spec sheet for each individual

product or contact your Crestron representative for complete information.

2. An Ethernet enabled control system and DM CAT interface are required for use with a DVPHD. Be

advised, DVPHD does not support audio, intercom, streaming media, Web browsing or other

embedded PC functionality.

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Digital Graphics Engine

For every V-Panel application, a DGE Digital Graphics Engine (sold separately) is

required. The DGE can be installed at the central equipment location, dramatically

reducing all the wiring from head end AV sources, switchers and the control

network. A choice of DGEs is offered, allowing V-Panel to fit a range of

applications and budgets. A single DigitalMedia cable connects the V12/15 to the

DGE over a wiring distance of up to 300 feet (91 meters), affording exceptional

flexibility while minimizing wiring cost and complexity.*

Smart Graphics

Crestron touch screens use Smart Graphics to deliver the ultimate user experience

and the ultimate value, by enabling the creation of dynamically rich user interfaces

with incredible efficiency and unparalleled functionality. Using Smart Graphics,

programmers can swiftly integrate fluid gesture-driven controls, animated feedback,

metadata, embedded apps and full-motion video for a deeply engaging and

ultra-intuitive touch screen experience.

Crestron Smart Graphics include the following enhancements:

•Cool looking graphical buttons, sliders, knobs and gauges are intuitive and

fun to use.

•Kinetic effects enhance the feeling of realism with lists and toolbars that

scroll with momentum at the flick of a fingertip.

•Drag and drop objects snap into place offering an easy way to switch

sources.

•Dashboard widgets personalize the touch screen with clocks, weather, news

and other information.

•Customizable themes allow a completely different look and feel for every

user, event or season.

•Fully developed SmartObjects™ enable sophisticated control over complex

devices with minimal programming.

* The V12/15 features a DM CAT type input. For direct connection to a DGE-1, use DM-CBL

DigitalMedia cable up to 150 feet (45 meters) in length. For connection to a DGE-2, direct or via a

DigitalMedia switcher, use DM-CBL DigitalMedia cable up to 300 feet (91 meters) in length. For

connection to a DVPHD, via a DigitalMedia transmitter or switcher, use DM-CBL DigitalMedia cable

up to 300 feet (91 meters) in length. A single DM Repeater (model DM-DR, sold separately) is

required for lengths over 150 feet (45 meters). Deduct 20 feet (6 meters) for each V-IMCW interface

module. Refer to the latest version of the Crestron DigitalMedia Design Guide (Doc. 4546) for DM

system design guidelines. The V12 and V15 include (1) V-CBL-T3 three foot (~0.9 meter) V-Cable

and V-IMCW interface module and the V12-TILT and V15-TILT models include (1) V-CBL-T6 6

foot (~1.8 meter) V-Cable and V-IMCW interface module. The V12-WALL and V15-WALL models

include no cable or interface module. Refer to the spec sheet for each individual product or contact

your Crestron representative for complete information.

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Embedded PC Applications

In combination with a DGE graphics engine, the V12/15 provides everything needed

to enjoy online music and videos, browse the Internet and even review digital

documents without a separate computer. With Microsoft®Internet Explorer®

embedded, there is full access to the entire World Wide Web including sites that use

Flash®or Java®. Windows Media®Player ensures broad compatibility for playing

most types of digital media. Adobe®Acrobat®Reader and Microsoft®PowerPoint®,

Word and Excel®document viewers complete the online experience, allowing

downloading and viewing of documents and presentations.

In addition, VNC Viewer support delivers enhanced cross-platform interaction with

computers over the network or Internet, allowing remote access and control of

desktop applications to unleash a host of possibilities for system integration and

multimedia presentation.

HD Streaming Video

High definition streaming video1capability makes it possible to view security

cameras and other video sources over the network right on the touch screen. Native

support for H.2641and MJPEG formats allows the TPMC-V12/15 and DGE1to

display live video images from IP cameras and servers such as the Crestron

CEN-NVS200 Network Video Streamer (sold separately). Also, through the

embedded Web browser and media player, they support a wide variety of other

streaming and downloadable video formats, enabling access to all kinds of content

from media servers and Web sites like YouTube®and Netflix®2.

HDMI and Analog Video

In addition to handling streaming video, the V12/15 can simultaneously display up to

two fully scalable, full motion video windows, each supporting SD or HD video and

high resolution computer signals from external sources. All connections are made at

the DGE (sold separately) using conventional BNC, HDMI®and VGA type cables.3

HDCP Support

Industry leading support for HDCP (High-bandwidth Digital Content Protection)

ensures seamless compatibility with content protected DVD, Blu-ray Disc®, digital

HDTV and multimedia computer sources.

IP Intercom

V-Panels support 2-way voice communication via a choice of IP or Crestron Home®

(CH) CAT5 wired intercom. Crestron IP intercom eliminates the need for dedicated

audio wiring, enabling 2-way speech and room monitoring over Ethernet with other

compatible Crestron touch screens. Wired analog intercom is also supported through

a dedicated CAT5 audio connection between the DGE and a C2N-IADS30X24 (sold

separately) or other CH CAT5 switcher or processor.4

1. Support for H.264 streaming video requires a DGE-2. MJPEG and Windows Media Player formats

are supported used a DGE-1 or DGE-2.

2. Accessing Netflix content requires an active Netflix account. Refer to www.netflix.com for details.

3. Support for Smart Graphics requires a DGE-2 (sold separately). Support for multiple video windows,

high definition video, RGB/VGA, HDMI®and presentation output and DigitalMedia™ system

integration requires a DGE-2 or DVPHD (both sold separately). Additional equipment may be

required. The DGE-1 (sold separately) supports only standard definition analog video displayed in a

single window and does not currently support Smart Graphics or integration with a DigitalMedia

system.

4. For IP Intercom, the V12/15 must connect directly to the DGE via DM CAT with no repeaters or

switchers in line.

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Speakers and Microphone

Built-in front firing speakers provide clear audio for listening to multimedia and

monitoring external AV sources, as well as for intercom in combination with the

integrated microphone. Customized audio files can be used to add another dimension

to the touch screen graphics with personalized sounds, button feedback and voice

prompts.

Keyboard/Mouse Options

On-screen keyboard and mouse capabilities enable complete control of the

embedded Web browser and other applications and can also be used to control

computers running TouchPoint®Virtual Mouse & Keyboard Software (VMK-WIN).

A USB port is also provided on the V12/15, allowing for the connection of a

physical keyboard and mouse.

Real Time Annotation

Whether conducting a high level boardroom meeting, training seminar or watching

sports in the home theater, annotation helps put the fine point on any presentation.

Built-in annotation provides the ability to illustrate thoughts on the fly, letting the

user draw and write over high definition video and computer images and sketch out

ideas on a whiteboard screen, without leaving the podium or a favorite chair while

other viewers watch on the big screen.

Remote Annotation

Remote annotation capability allows multiple touch screen users to draw with their

fingertips over the same video image or whiteboard screen, enabling enhanced

interaction between several participants in a courtroom, classroom or council

chamber.

Presentation Output

Through an HDMI or DigitalMedia connection at the DGE, the V12/15 screen image

can be sent to additional displays, allowing videos, PowerPoint presentations,

annotation and other on-screen media to be shared with a live audience.*

DigitalMedia

DigitalMedia (DM®) connectivity opens up new ways to configure a touch screen

control system. For instance, using a DM switcher such as the DM-MD8X8 (sold

separately), multiple V12/15 touch screens can be connected to a single DGE,

providing a simple, cost effective way for multiple participants to view and control

the same graphical interface. DigitalMedia also provides a versatile means for

distributing touch screen content to additional displays and sound systems to serve a

larger audience.*

*Support for Smart Graphics requires a DGE-2 (sold separately). Support for multiple video windows,

high definition video, RGB/VGA, HDMI®and presentation output and DigitalMedia™ system

integration requires a DGE-2 or DVPHD (both sold separately). Additional equipment may be

required. The DGE-1 (sold separately) supports only standard definition analog video displayed in a

single window and does not currently support Smart Graphics or integration with a DigitalMedia

system.

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6•V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806F

The V12/15 features a DM CAT type input, supporting the direction connection to a

Digital Graphics Engine model DGE-1 or DGE-2 (both sold separately). It can also

connect to any DM switcher or transmitter equipped with a DM CAT output. A

single DigitalMedia cable carries all video, audio, Ethernet, USB, control and power

signals up to 300 feet (91 meters).1

DVPHD Integration

In addition to the DGE-1 and DGE-2, V-Panel is also compatible with the award

winning DVPHD High Definition Digital Video Processor (sold separately),

enabling the display of up to eight simultaneous video windows along with HD touch

screen graphics and annotation. The DVPHD supports high definition video and

computer signals from a wide variety of digital and analog sources. Its DVI output

connects to the V12/V15 via a DM CAT transmitter or DigitalMedia switcher.1, 2