Crestron TSW-570 User manual

TSW-570, TSW-770, and TSW-1070
5 in.,7in.,and10.1in. WallMountTouch
Screens
Product Manual
CrestronElectronics,Inc.

Original Instructions
The U.S. English versionof this document is the original instructions.
All otherlanguages are a translationof the original instructions.
Regulatory Models: M201923001, M201923002, M201923003
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestrondealers, CSPs, and end-users under a separate End-UserLicense Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestronlogo, Crestron Fusion, CrestronHome, CrestronToolbox, PinPoint, Rava, Smart Graphics, and
XiOCloud are either trademarks orregistered trademarks of Crestron Electronics, Inc. in the United States and/or other
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©2021Crestron Electronics, Inc.

Contents
Introduction 1
Access the Setup Screens 2
Local Configuration 4
EthernetSetup 4
IP TableSetup 7
AudioSetup 10
DisplaySetup 11
StandbyTimeout 13
ApplicationSelection 14
Wi-FiSetup 15
SelectaWi-FiAccess Point 17
ManageWi-FiAccessPoints 20
BluetoothBeacon 21
VirtualToolbar 22
Diagnostics &Advanced 25
TestPatterns 26
TouchTest 27
RTSPTest 28
LANTest 29
KeypadTest 30
Rava®SIPIntercom 31
MicTest 33
Wi-FiTest 34
About 35
Web Configuration 36
Actions Menu 37
Reboot 37
Restore 38
UpdateFirmware 38
DownloadLogs 38
ManageCertificates 38
Enter Setup 39
Enter Standby 39
SaveChanges 39
Revert 39
UploadUser Project 39
UploadSchedulingProject 40
AppUpgrade 40
Product Manual — Doc. 8550C Contents • i

Status 41
Device 41
Network 42
USB 43
RoomScheduling 44
Display 44
ControlSystem 45
Settings 46
System Setup 46
Services 54
Network ProxySettings 55
DevicePairing 56
Audio 57
AutoUpdate 58
CloudSettings 59
Applications 59
ControlSystem 60
Security 61
Authentication 62
802.1x Configuration 71
Application Selection 74
Connectto XiO Cloud Service 76
ii • Contents Product Manual — Doc. 8550C

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 1
Introduction
TheCrestron®TSW-570,TSW-770,andTSW-1070arewallmount touchscreens that feature
webbrowsing,SmartGraphics® softwareandHTML5 UItechnology,custom-programmable
virtualbuttons,H.265/H.264 streamingvideo, aRava®SIPintercom (TSW-770andTSW-1070
only),Wi-Fi®networkconnectivity(TSW-770andTSW-1070only),andPoE+(Power over Ethernet
Plus)networkpower.Thetouch screens alsoprovidebuilt-inapplications for room scheduling,
conferencing,andhomecontrol.
NOTE:TheTSW-570,TSW-770,andTSW-1070arefunctionallysimilar.For simplicitywithin this
guide,theterm "touchscreen"is usedexceptwhereotherwisenoted.
Crestron offers thefollowingvariations for its standardtouchscreenmodels.Certainsettings
describedinthis documentarenot applicabletotheses models.
lTheTSW-770-GVandTSW-1070-GVseries touchscreens eliminatethemicrophone,the
Bluetooth®communications beacon,andWi-Finetwork connectivitytocomply with
government applications demandingextraprivacyandsecurity.
lTheTSW-570PR,TSW-770R,andTSW-1070Rseries touch screens aredesignedspecifically
toruntheCrestron Home™ OShomecontrolapplication.
For moreinformation ontheTSW-570,TSW-770,andTSW-1070,refer totheTSW-570,
TSW-770,andTSW-1070QuickStart(Doc.8552).

2 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Access the Setup Screens
Thesetupscreens enablebasic configuration prior toregular operation of thetouchscreen.
NOTE:TheTSW-570P 5 in.portrait touch screen provides thesamesetupscreens thatare
describedinthis guide,buttheappearanceandlayoutofthescreens havebeenmodifiedfor
portraitorientation.
Toaccess thetouch screen's built-insetupscreens duringregular operation,placefivefingers on
thedisplay andholdfor 15 seconds.
ThemainSetupscreen is displayed(TSW-1070shown).
TSW-1070 SetupScreen
NOTE:Thetouch screenalso provides awebconfigurationinterfacethatmaybeusedto view
andconfigurevarious touch screensettings.For moreinformation,refer toWebConfiguration
(onpage36).
TheSetupscreenshows theIP address andhostnameof thetouchscreenandprovides the
followingconfigurationselections:
lButtons for Ethernetsetup,IP tablesetup,audio setup,display setup,standbytimeouts,
application selection,Wi-Fi®networksetup,diagnostics,Bluetooth®beaconconfiguration,
andthevirtualtoolbar (modeldependent).
lAbutton totogglesystemmessages onor off
lAn Aboutbuttonthatprovides informationaboutthetouch screen.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 3
Thefunctions ofeach button aredetailedinthefollowingpages of this guide.
NOTE:Atoolbar ispresentonthebottomofallsetupscreens.Thetoolbar provides agear
button thatmaybetappedtoreturntotheSetupscreenandaSave&Exitbuttonthatmay
betappedtosaveallsettings,toexitthesetupscreens,andtoreturntotheselectedscheduling
application.

4 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Local Configuration
Refer tothefollowingsections for informationaboutconfiguringthedevicelocally usingits setup
screens.
Ethernet Setup
TapEthernetSetupontheSetupscreentodisplaytheEthernetSetupscreen.
EthernetSetupScreen
UsetheEthernetSetupscreentoviewthetouch screenMACandIP addresses,subnetmask
address,defaultrouter address,primaryandsecondary DNSaddresses,hostname,anddomain.A
Linkindicator is providedtoindicatethestatus of theEthernetconnection.(Greenindicates that
theEthernetconnectionis active.)
Thefollowingbuttons areprovidedfor configuringEthernetsettings:
lTapOnor Off under LAN Access to turn theEthernetadapter onor off.If LAN Access is set
toOff,Ethernetwillnotfunction andaWi-Ficonnection canbeestablished.
lTapOnor Off under DHCPEnableto turnDHCP(dynamichostconfigurationprotocol)on
or off.
NOTE:DHCP is turnedon by default.
lIf DHCP is turnedoff,tapSetStatic IP Address Settings toenter static IPaddresses
manually.
lTapSetHostnametoenter anewtouch screen hostnameusinganon-screenkeyboard.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 5
lTapAPPLY CHANGEStoapplyany newEthernetsettings tothetouch screenandtostayin
setupmode.
lTapREBOOTtoexitsetupmodeandrebootthetouch screen.
Tochangeastatic IPaddress,tapOff under DHCPEnable.Then,tapSetStaticIP Address
Settings todisplaytheStatic IPEthernetSetupscreen.
Static IPEthernetSetupScreen
Toeditthestatic IPaddress,thestaticsubnetmask,thestatic defaultrouter,thepreferredDNS,
or thealternatepreferredDNS,tapthetextfieldunderneath thesettingname.

6 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Theon-screen numeric keypadopens for thechosen setting.
Edit IP Address On-Screen Numeric Keypad
lUsethekeypadtomakeanewentry.
lTaptheclear button inthetextfieldtoclear any previous entry.
lTapthedeletebutton todeletethelastdigit.
lTapSavetosaveanewentryor tap<CANCELtodiscardanychanges.Thedisplayreturns
totheStatic IPEthernetSetupscreen.
After newsettings havebeen saved,tapAPPLY CHANGES ontheStaticIP EthernetSetupscreen
toapplythenewsettings andstayinsetupmode.TapREBOOTtoexitsetupmodeandrebootthe
touchscreen.
Tap<BACKtoreturn totheEthernet Setupscreen.
Tap<BACKontheEthernetSetupscreentoreturntotheSetupscreen.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 7
IP Table Setup
TapIP TableSetupon theSetupscreentodisplaytheEthernetSetup- IP Tablescreen.
EthernetSetup- IP Table Screen
UsetheEthernet Setup- IP TablescreentoviewandedittheIP tablesettings for connecting the
touchscreentoacontrolsystem.TheEthernetSetup- IP Tablescreen also provides anOnline
indicator for eachIP tableentry.(Green indicates thatthecontrolsystem is online.)

8 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Toaddor editanentry,tapAdd/Editnexttothecorrespondingentry.TheEthernet Setup- EditIP
Tablescreenis displayed.
EthernetSetup- Edit IP Table Screen
TaptheCIP ID textfieldtodisplaytheon-screenhex keypad.
On-ScreenHex Keypad

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 9
lUsethekeypadtomakethenewentry.
lTaptheclear button inthetextfieldtoclear any previous entry.
lTapthedeletebutton todeletethelastdigit.
lTapSAVEtosaveanewentryor tap<CANCELtodiscardany changes.Thedisplayreturns
totheEthernetSetup- EditIP Tablescreen.
OntheEthernetSetup- Edit IP Tablescreen,taptheIP Address / Hostnametextfieldtodisplay
anon-screenkeyboard.
On-ScreenKeyboard
lUsethekeyboardtomakethenewentry.
lTaptheclear button inthetextfieldtoclear any previous entry.
lTapthedeletebutton todeletethelastdigit.
lTapSAVEtosaveanewentryor tap<CANCELtodiscardany changes.Thedisplayreturns
totheEthernetSetup- EditIP Tablescreen.
Tap<BACKontheEthernetSetup- Edit IP Tablescreentoreturn totheEthernetSetup- IP Table
screen.
Tap<BACKontheEthernetSetup- IP TablescreentoreturntotheSetupscreen

10 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Audio Setup
TapAudioSetupontheSetupscreentodisplaytheAudioSetupscreen.
AudioSetupScreen
UsetheAudioSetupscreentocontrolthemaster volume,mediavolume,andbeepvolumesettings
for thetouch screen.
NOTE:TheMediaVolumecontrols adjusttheH.264 streamingmedialevelinrelationto the
Volumecontrols.
lVolume
oTaptheupanddown arrowbuttons toraiseor lower thetouch screenmaster volume
incrementallyfrom 0to100%.
oTapMuteOnor MuteOff tomuteor unmutethemaster volume.
oTapTesttoplayatestrecordingatthecurrentvolumelevel.
lMediaVolume
oTaptheupanddown arrowbuttons toraiseor lower thetouch screenmediavolume
incrementallyfrom 0to100%.
oTapMuteOnor MuteOff tomuteor unmutethemediavolume.
lBeepVolume
oTaptheupanddown arrowbuttons toraiseor lower thetouch screenbeepvolume
incrementallyfrom 0to100%.
oTapBeepOnor BeepOff toturn thebeepvolumeonor off.
Tap<BACKtoreturn totheSetupscreen.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 11
Display Setup
TapDisplaySetupontheSetupscreentodisplaytheDisplaySetupscreen.
Display SetupScreen
lThevalueshown under Illuminancerepresents theunits oflight(in lux)thatarereceivedby
thetouchscreen.This valuechanges inrealtimedependingon thelightreceivedbythetouch
screen.
lTaptheupor down arrowbuttons under Brightness to raiseor lower theLCD display
brightness levelincrementally from 0to 100%.
lTapOnor Off under AutoBrightness toturn automaticbrightness on or off for thedisplay.
lDragtheslider upanddownunder LCD ALS ThresholdtoadjusttheALS(ambientlight
sensor)thresholdvaluefor switchingbetweenhighandlowauto-brightness presets onthe
LCD display.
lTapOnor Off under ProximityWaketo turn proximitywakingon or off for thedisplay.
When proximitywakingis on,thetouch screenwillwakefrom standbyautomaticallywhena
user gets withinproximityof thetouchscreen.

12 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
TapPresets toaccess theDisplay High / LowSettings screen.
Display High/ Low Settings Screen
UsetheDisplay High / LowSettings screento adjustthebrightness values for thetouchscreen
displayandkey backlight.
lTaptheupanddown arrows toraiseor lower thevalues ofthehighandlowbrightness
settings for theLCD displayfrom 0to 100%.
lTapLowor Hightosetthebrightness leveltolowor high,respectively,for theLCD display.
Tap<BACKtoreturn totheDisplaySetupscreen.
Tap<BACKontheDisplaySetupscreentoreturn totheSetupscreen.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 13
Standby Timeout
TapStandbyTimeoutontheSetupscreentodisplaytheStandbyTimeoutscreen.
StandbyTimeoutScreen
UsetheStandbyTimeoutscreento setthestandbytimeoutsettings for thetouchscreen.
Taptheupanddown arrowbuttons toincreasethetouch screen standbytimeoutdurationfrom
0to120minutes.
TapScreenSaver Options todisplaytheStandbyScreensaver screen.
StandbyScreensaver Screen

14 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
lTapOnor Off nexttoEnableto turn thedigitalclock screensaver on or off duringstandby
timeout
lTapOnor Off nextto24 Hour to turn 24-hour timeformaton or off for thedigitalclock.
lTaptheupanddown arrowbuttons under ScreenSaver Brightness to increaseor decrease
thescreensaver brightness from 0to100%.
Tap<BACKtoreturn totheStandbyTimeoutscreen.
Tap<BACKontheStandbyTimeoutscreentoreturntotheSetupscreen.
ApplicationSelection
TapApplicationSelectionontheSetupscreentodisplaytheApplication Setupscreen.
ApplicationSetupScreen
UsetheApplicationSelectionscreentoselectatouchscreenapplicationfrom theavailable
selections.User Project is selectedbydefault,which is usedwhen acustomprojectis loadedtothe
touch screen.Swipeupor down throughthelist,andthen tapanapplicationtoselect it.Tap
Confirm Selectionto confirm theselectionor tapCanceltoreturntotheprevious screen.Once
confirmed,thetouch screenreboots with thenewapplicationrunning.
NOTE:Eachapplicationuses auniquesetupprocedurefor registeringandconfiguringthe
application.For moreinformationonsettingupeachapplication,refer to Application Selection
(onpage74).
Tap<BACKtoreturn totheSetupscreen.

Product Manual — Doc. 8550C TSW-570, TSW-770, and TSW-1070 • 15
Wi-Fi Setup
TapWi-FiSetupon theSetupscreentodisplaytheWi-FiSetupscreen.(TSW-770andTSW-1070
only)
Wi-Fi SetupScreen
UsetheWi-FiSetupscreentoviewtheWi-FinetworkMACandIP addresses,subnet mask
address,defaultrouter address,primaryandsecondary DNSaddresses,hostname,domain,and
various details abouttheWi-Ficonnection.ALinkindicator is providedtoindicatethestatus of the
Wi-Ficonnection.(Greenindicates thattheWi-Ficonnectionis active.)
NOTE:EthernetmustbedisabledbeforeaWi-Ficonnectioncanbeconfigured.
Thefollowingbuttons areprovidedfor configuringWi-Fisettings:
lTapOnor Off under Wi-FiAccess toturn theWi-Fiadapter onor off.If Wi-FiAccess is set
toOff,Wi-FiwillnotfunctionandanEthernet connectioncanbeestablished.
lTapOnor Off under DHCPEnableto turnDHCP(dynamichostconfigurationprotocol)on
or off.
NOTE:DHCP is enabledonthetouch screenbydefault.
lIf DHCP is turnedoff,tapSetStatic IP Address Settings toenter static IPaddresses
manually.
lTapSetHostnametoenter anewtouch screen hostnameusinganon-screenkeyboard.
lTapAPPLY CHANGEStoapplyany newWi-Fisettings tothetouchscreenandto stayin
setupmode.
lTapREBOOTtoexitsetupmodeandrebootthetouch screen.

16 • TSW-570, TSW-770, and TSW-1070 Product Manual — Doc. 8550C
Tochangeastatic IPaddress,tapOff under DHCPEnable.Then,tapSetStaticIP Address
Settings todisplaytheWi-FiStatic IPSetupscreen.
Wi-Fi Static IPSetupScreen
Toeditthestatic IPaddress,thestaticsubnetmask,thestatic defaultrouter,thepreferredDNS,
or thealternatepreferredDNS,tapthetextfieldunderneath thesettingname.
Theon-screen numeric keypadopens for thechosen setting.
Edit IP Address On-Screen Numeric Keypad