Crestron SmarTouch STX-1700CW User manual

Crestron STX-1700CW
Wall Mount 2-Way Compact Color Touchpanel
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.

Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel
Contents
Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW 1
Introduction ...............................................................................................................................1
Functions and Features ................................................................................................ 1
Roaming Feature .........................................................................................................2
Specifications ..............................................................................................................2
Physical Description....................................................................................................4
Industry Compliance ...................................................................................................5
Setup ..........................................................................................................................................6
Applying Power........................................................................................................... 6
Docking the STX-1700CW ......................................................................................... 6
Undocking the STX-1700CW .....................................................................................7
Identity Codes............................................................................................................11
Configuring the Touchpanel......................................................................................11
General Use and Safety .............................................................................................15
Recommended Touchpanel Cleaning........................................................................ 15
Programming Software............................................................................................................15
Earliest Version Software Requirements for the PC .................................................16
Programming with Crestron SystemBuilder.............................................................. 16
Programming with SIMPL Windows ........................................................................16
Programming with VT Pro-e..................................................................................... 21
Optional Pushbuttons.................................................................................................22
Reserved Join Numbers............................................................................................. 22
Uploading and Upgrading........................................................................................................ 24
Communication Settings ...........................................................................................24
Uploading a VT Pro-e Project ...................................................................................28
Firmware Upgrade..................................................................................................... 29
Problem Solving ...................................................................................................................... 31
Troubleshooting......................................................................................................... 31
Out of Range Feature.................................................................................................32
Further Inquiries ........................................................................................................ 33
Future Updates .......................................................................................................... 33
Appendix A: Optimum RF Reception Guidelines .................................................................. 34
Minimize Interference ............................................................................................... 34
Gateway Placement ...................................................................................................34
Antenna Orientation .................................................................................................. 34
Appendix B: Installation of Optional Pushbuttons .................................................................36
Software License Agreement................................................................................................... 37
Return and Warranty Policies .................................................................................................. 39
Merchandise Returns / Repair Service ...................................................................... 39
CRESTRON Limited Warranty.................................................................................39
Operations Guide – DOC. 6228A Contents •i

Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel
Wall Mount 2-Way RF Compact
Color Touchpanel: STX-1700CW
Introduction
Functions and Features
The STX-1700CW is a 2-way radio frequency (RF) compact color touchpanel that,
when used with the supplied DA-1700CW docking assembly and BB-1700CW back
box, is wall mounted and provides a user interface to a Crestron®remote control
system (herein referred to as the Cresnet®system). The back box holds the docking
assembly, which docks the touchpanel. The docking assembly provides operating
power and hard-wire communications with a standard Cresnet system, and recharges
the Crestron High Performance Rechargeable Power Pack (ST-BTPN) that is supplied
with the touchpanel. Refer to the latest revisions of the BB-1700CW Wall Mount
Back Box Installation Guide (Doc. 6105) and the DA-1700CW Docking Assembly
Operations and Installation Guide (Doc. 6104).
NOTE: The DA-1700CW and BB-1700CW are also available separately. Contact
Crestron customer support for more information.
Functional Summary
• 5.7" (14.48 cm) active color matrix display
• 320 x 240 screen resolution
• 63MIPs ColdFire processor running Crestron Isys®generation firmware
• 16-bit non-palette graphics
• 64,000-color Crestron Isys engine
• 4 MB of Flash (approx. 3MB For user display lists)
• 8 MB of Synchronous Dynamic RAM (SDRAM)
• Long-Life NiMH battery
− Fast charging
− No battery memory
• Compatible with existing STRFGWX RF gateway
• Roaming capability with additional RF gateways
NOTE: The STX-1700CW is supplied with an optional bezel, two 5-button switch
actuators, and ten black pushbuttons (blank), five for each side of the LCD screen.
You can use these buttons to access any frequently used commands. Refer to
Operations Guide - DOC. 6228A Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW •1

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW
“Appendix B: Installation of Optional Pushbuttons” for instructions to install the
optional switches, buttons, and bezel.
NOTE: Two options, 1700C-BTNB (black buttons) or 1700C-BTNS (silver buttons)
can be purchased to provide custom engraved buttons for your touchpanel. Contact
Crestron customer support for more information.
When not docked in the DA-1700CW, the touchpanel is a handheld, 2-way wireless
RF transceiver that communicates through an RF transceiver/gateway, STRFGWX
(sold separately) to the Cresnet system. The 2-way communications provide delivery
of commands to the Cresnet system and provide dynamic onscreen feedback for real-
time confirmation of commands. Up to 15 touchpanels can communicate with one
STRFGWX. The RF signals can travel from a minimum of three feet up to a
maximum of 50 feet indoors (150 feet outdoors). The location of the STRFGWX and
the orientation of the antenna are important factors in the RF performance.
Roaming Feature
This feature allows an STX-1700CW to extend its range from room to room by using
multiple STRFGWX RF gateways. For proper communication, the RF Channel (refer
to Cresnet Interface Menu on page 13) must be the same for the touchpanel with
respect to all gateways in the system. For information on modifying a SIMPL
Windows program for roaming, refer to page 19. For information on optimum RF
reception, refer to “Appendix A: Optimum RF Reception Guidelines” on page 34.
NOTE: Minimum distance between multiple gateways for roaming is three feet; the
maximum is 80 feet. Crestron recommends placing gateways 60 feet apart for
optimum roaming.
Specifications
The table below provides a summary of specifications for the STX-1700CW.
Specifications of the STX-1700CW Touchpanel
SPECIFICATION DETAILS
Power Options
ST-BTPN
AC: Domestic External Adapter
AC: International External Adapter
Rechargeable NiMH battery pack (included)
4100 mAh capacity after full charge.
(Operating time depends on usage.)1
12VDC, 1.5A, 120VAC Input (included)
(P/N PW-1215 or equivalent)
12VDC, 1.5A, 230VAC Input (included with
international version touchpanel)
(P/N PWI-1215 or equivalent)
Default Net ID 03
Default RF ID/RF Channel 1/0
Default Timeouts 10 minute for standby
30 minutes for power down
Signal Join Maximums 999 (digital), 256 (analog), 127 (serial)
(continued on next page)
2 •Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Operations Guide – DOC. 6228A

Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel
Specifications of the STX-1700CW Touchpanel (continued)
SPECIFICATION DETAILS
Control System Update Files 2, 3, 4
2-Series Control System
CEN/CN-TVAV
CNMSX-AV/PRO
CNRACKX/-DP
ST-CP
Version C2-2004.CUZ or later
Version 5.10.13V.UPZ or later
Version 5.10.11X.UPZ or later
Version 5.10.11W.UPZ or later
Version 4.02.02-S.UPZ or later
Acceptable file extensions5
.vtz
.csf
projectname.vtz (compiled file)
STX1700C.vx.xxx.x.csf (panel firmware)
STRFGWX firmware Version 2.4.1 (2843.upg) or later
RF Specifications 2-Way Wireless RF at 418 MHz, approx. 50 ft.
indoor and 150 ft. outdoor ranges6
Memory 4 MB flash memory (3 Mbytes available for
user programming)
8 MB SDRAM (for firmware)
Touchscreen Dimensions Height: 3.700 in (9.017 cm)
Width: 4.700 in (11.938 cm)
Touchscreen Resolution 320 x 240 pixels
Touchscreen LCD Active matrix, 64K colors
Touchscreen Illumination Backlit fluorescent
Touchscreen Composition Resistive Membrane
Touchscreen Viewing Angles ±65° horizontal, +65°/-40° vertical
Operating Temperature 50° to 113°F (10° to 45°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 8.75 in (22.23 cm)
Height: 3.86 in (9.78 cm)
Depth: 5.51 in (14.00 cm)
Weight71.85 lb (0.84 kg)
1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual
operating time depends on usage and settings for background brightness and timeouts.
2. The latest versions can be obtained from the Crestron website. Refer to NOTE after last footnote.
3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems..
4. CNX update files are required for either CNMSX-AV/PRO or CNRACKX/-DP. Filenames for CNX
update files have a UPZ extension and are in one EXE or zipped UPZ file. To avoid program
problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
5. Extension requires a prefix specific to the touchpanel type. In DETAILS, projectname represents the
assigned project name, and vx.xxx.x represents a version number.
6. Requires Crestron STRFGWX 2-Way RF Transceiver.
7. The weight listed is for the touchpanel and does not include the ST-BTPN.
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers only. New users may be required to register to obtain access to certain areas of
the site (including the FTP site).
Operations Guide - DOC. 6228A Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW •3

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW
Physical Description
The touch-sensitive viewing screen is located on the front of the STX-1700CW. The
electronic hardware is housed in a black and silver molded plastic enclosure, shown
below. Connectors to upload touchscreen projects via a personal computer (PC) and to
power the unit using the external power pack are located on the left and right sides of
the unit, respectively. Refer to the illustrations below and on the next page.
Physical Views of the STX-1700CW
4 •Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Operations Guide – DOC. 6228A

Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel
Physical Views (continued)
The underside of the unit contains the battery compartment that holds one ST-BTPN.
Contacts for the DA-1700CW are through the ST-BTPN. Four rubber feet on the
underside of the unit are for stability and to prevent slippage on flat surfaces.
Industry Compliance
As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking and standards per EMC and Radio Communications
Compliance Labeling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Operations Guide - DOC. 6228A Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW •5

Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. The equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and transceiver.
■Connect the equipment into an outlet on a circuit different from that to which the
transceiver is connected.
■Consult the dealer or an experienced radio/TV technician for help.
Setup
Applying Power
The touchpanel can be powered via the ST-BTPN, while docked in the DA-1700CW,
or via the external power pack. Each of these items has its own guide which details
proper usage. Refer to the table below for the required document number.
STX-1700CW Power Source Options
POWER SOURCE OPTION MODEL DOCUMENT
NUMBER *
Battery Pack ST-BTPN 6088
Docking Assembly DA-1700CW 6104
Domestic External Power Pack or PW-1215 5762
International External Power Pack PWI-1215 5763
* The latest revision may have a revision letter after the document number (i.e., 6088A).
Docking the STX-1700CW
To dock the STX-1700CW, refer to the procedure below.
NOTE: Do not dock the STX-1700CW into the DA-1700CW without the ST-BTPN
being installed in the touchpanel. Operating power for the DA-1700CW is supplied
through the electrical contacts of the ST-BTPN. If the ST-BTPN is not installed, the
DA-1700CW will not electrically undock the touchpanel, it would have to be
manually undocked (refer to “Manually Undocking of Touchpanel” on page 8).
1. Refer to the following diagram. Insert the bottom edge of touchpanel
docking plate (located on the rear of the touchpanel) into DA-1700CW
directly behind the front panel.
6 •Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Operations Guide – DOC. 6228A