Crestron CNRFHT-15A User manual

Crestron CNRFHT-15A/30A
Hand-Held Wireless Transmitters
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2002 Crestron Electronics, Inc.

Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Contents
Hand-Held Wireless Transmitter: CNRFHT-15A/30A 1
Introduction ...............................................................................................................................1
Specifications ..............................................................................................................2
Physical Description....................................................................................................2
Industry Compliance ...................................................................................................5
Setup ..........................................................................................................................................5
Applying Power........................................................................................................... 5
RF ID...........................................................................................................................5
Programming .............................................................................................................................8
Programming with the Crestron AppBuilder............................................................... 8
Programming with SIMPL™Windows.....................................................................8
Custom Button Panel Engraving ...............................................................................12
Problem Solving ...................................................................................................................... 13
Troubleshooting......................................................................................................... 13
Further Inquiries ........................................................................................................ 14
Future Updates .......................................................................................................... 14
Return and Warranty Policies .................................................................................................. 15
Merchandise Returns / Repair Service ...................................................................... 15
CRESTRON Limited Warranty.................................................................................15
Operations Guide – DOC. 8092A Contents •i

Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Hand-Held Wireless Transmitter:
CNRFHT-15A/30A
Introduction
The CNRFHT-15A/30A is a compact, lightweight, hand-held wireless RF
transmitter. Designed to operate in conjunction with the CNRFGWA 1-way RF
gateway/receiver to communicate with a Cresnet control system, it is an ideal user
interface to control audio, video, and lighting in a boardroom or conference room.
The hand-held transmitter is available with 15 or 30 button controls, and both
configurations are also available in an international version. The –30A configuration
permits full use of all 30 available buttons; the –15A configuration permits use of
any 15 of the 30 available buttons (refer to “Custom Button Panel Engraving” on
page 12 for details). Pressing any button on the customized 15- or 30-button panel
initiates an RF signal transmission of the button’s join number to the CNRFGWA.
The hand-held transmitters are continually in a power-saving sleep mode to extend
battery life. The unit activates immediately when a button is pressed; it is not
necessary to hold down a button.
Functional Summary
• Available in a 15- or 30-button customizable configuration
• Power-saving “sleep” mode; immediate activation upon button
press
• Includes custom engraving, colored button caps, plus a choice
of button configurations and panel finishes
• 1-Way RF Communication via the CNRFGWA gateway, range
up to 300 feet
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Specifications
The table below provides a summary of specifications for the transmitter.
Specifications of the CNRFHT-15A/30A Transmitter
SPECIFICATION DETAILS
Power Requirements (1) 9VDC alkaline battery (included)
RF Specifications 1-Way Wireless RF Transmitter, 433.92 MHz (418
MHz CNRFHT-15A/30A/UK), Range up to 300 feet1
Control System Update Files 2, 3, 4
2-Series Control System Update File
CEN/CN-TVAV Update File
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
ST-CP Update File
All Versions
Default RF ID 11
Operating Temperature 50° to 113°F (10° to 45°C)
Humidity 10% to 90% RH (non-condensing)
Dimensions Height: 6.50.in (16.5 cm)
Width: 2.75 in (6.85 cm)
Depth: 0.80 in (2.03 cm)
Weight (without battery) 0.25 lb (0.11 kg)
1. Requires Crestron CNRFGWA 1-Way RF Receiver, or ST-CP SmarTouch Control Processor.
2. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron
website (www.crestron.com). Refer to NOTE after last footnote.
3. Crestron 2-Series control systems include the AV2, CP2, MP2, PAC2, PRO2, and RACK2.
4. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX
update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid program
problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers only. New users may be required to register to obtain access to certain areas
of the site (including the FTP site).
Physical Description
The CNRFHT-15A/30A electronic hardware is housed in a slim, high-impact
molded ABS black plastic enclosure. Refer to the figure on the next page. A
customized button panel covers a 30-button array on the printed circuit board. All
button panels include custom engraving, colored button caps, choice of button
configurations, and panel finishes. Small and large button caps are available. A small
button cap covers one button. A large button cap covers two buttons, either
horizontally or vertically. Refer to “Custom Button Panel Engraving” on page 12 ,
for more information on designing custom button panels.
NOTE: Crestron does not recommend designing large button caps for single
functions. Pressing the center of a large button cap can cause the unit to transmit
incorrectly which may result in the control system misinterpreting the user's intent.
Therefore, design large button caps for dual functions, such as a volume up/volume
down rocker-type button.
A red Transmit LED is located above the button panel cover. The battery
compartment on the rear of the unit holds one standard 9VDC alkaline battery.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
CNRFHT-30A Transmitter with Customized 30 Button Panel
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
CNRFHT-15A/30A Physical Views
Rear View Battery CoverFront View
TRANSMITTER FREQUENCY
IS CRYSTAL LOCKED.
(NO TUNING NEEDED)
ID CODE IS FACTORY
SET TO 11. TO
CHANGE SEE MANUAL
(Customized button
panel removed to
show button array.)
(Cover removed to
show battery.)
6.50 in
(16.51 cm)
CRESTRON
0.80 in
(2.03 cm)
2.75 in
(6.99 cm)
IR Sensor
14
25 28
29 30
Controls
Button controls are custom designed. The hand-held transmitters are available with
15 to 30 functional buttons. (Both units have 30 buttons: for the –15A unit you can
select up to 15 of the buttons for system functions; for the –30A unit you can use all
the buttons for system functions.) In the illustration above, the button join number
arrangement is shown for reference. Function definition for each button is
determined by application of the unit within the Cresnet system. The customized
button controls correspond to signal names that are defined in the SIMPL™
Windows®program.
Indicators
The only indicator located on the hand-held transmitters is a red LED on the face of
the unit, above the button panel cover. The LED indicates RF transmission and
illuminates when a button is pressed.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Industry Compliance
As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling (N11785)
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. The equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Setup
Applying Power
Power for the transmitter is provided by a 9VDC alkaline battery (supplied) installed
in the rear of the unit.
RF ID
Every CNRFHT-15A/30A transmitter communicating with a Cresnet control system
via an ST-CP or CNRFGWA requires a unique RF ID to secure RF communications.
The unit default RF ID is 11. The RF ID of the unit and the RF ID specified for it in
the SIMPL Windows program must match. There are 255 possible two-digit
hexadecimal alphanumeric codes ranging from 01 to FF.
There are two possible methods to change the RF ID: one using Viewport and a
programming cable; the other using the panel buttons themselves to enter the binary
equivalent of the RF ID code.
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Viewport Method
To set an RF ID code through Viewport, the following items are required:
• PC running any version of Crestron’s Viewport utility.
• CNIDC - Identity Code Cable or equivalent. (The following drawing shows
the wiring for an equivalent IR programming cable.)
IR Programming Cable Wiring
Pin 5
Pin 1
1K Ohm
¼ W Resistor
Black Wire with
White Tracer
Black Wire
DB9F connector
viewed from
solder cup side
IR Emitter
Use the following procedures to enter an RF ID into the transmitter.
1. Remove the transmitter’s battery cover.
2. Secure the IR Emitter of the IR programming cable to the IR sensor in the
battery compartment. (Refer to the CNRFHT-15A/30A Physical Views
drawing on page 4.)
3. Connect the IR programming cable’s DB9F connector to the appropriate
COM port on the PC (typically COM-1).
4. Verify that Viewport communication is set for RS232, and from the
Viewport menu, select Function | Set Transmitter ID to open the “Set
transmitter ID” window.
“Set Transmitter ID” Window
5. Enter the desired RF ID number and press OK. Viewport displays the
message:
“Position IR probe over sensor on transmitter. Do not remove IR probe
until transmitter LED stops blinking. Click OK to begin programming the
transmitter.”
6. Click OK to begin programming. When the transmitter LED stops
blinking, remove the IR probe.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Binary Code Method
Changing the transmitter RF ID using binary code is a simple process. All that is
needed is the unit itself, knowledge of representing an alphanumeric hex digit as a
four-digit binary number, and the method for entering the representative binary code
into the transmitter. The table following these procedures provides the binary code
for each single alphanumeric digit.
To enter binary code into the transmitter, do the following:
NOTE: Hold the transmitter carefully to prevent accidental button presses while
disconnecting and reconnecting the battery.
1. Disconnect the battery.
2. Press and hold (for about 5 seconds) any single-function button while
reconnecting the battery, (this places the unit into programming mode), then
release the button. This first button is seen as a binary 0.
3. Press and release any other single-function button. This second button is
seen as a binary 1.
4. Before doing anything else, use these two buttons to enter the full eight-
digit binary code representing the 2-digit hexadecimal number.
For example, an RF ID of 40 consists of a hexadecimal “4”, represented as 0100 in
binary code, and a hexadecimal “0”, represented as 0000 in binary code. To change
the RF ID to 40, you need to enter the eight-digit binary code 01000000. Use the first
button to enter the 0s, and the second button to enter the 1.
RF ID Code Conversion Table
HEX
(ALPHANUMERIC DIGIT)
BINARY
CODE
0 0000
1 0001
2 0010
3 0011
4 0100
5 0101
6 0110
7 0111
8 1000
9 1001
A 1010
B 1011
C 1100
D 1101
E 1110
F 1111
NOTE: Do not set the RF ID to “00” or “FF”; these are not supported in SIMPL
Windows.
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Programming
The transmitter provides a wireless RF user interface to a Crestron control system.
Have a comment about
Crestron software?
Direct software related suggestions
and/or complaints to Crestron via
email ([e-mail]).
Do not forward any queries to this
address. Instead refer to “Further
Inquiries” on page 14 for assistance.
You can create a program that allows you to set up the CNRFHT-15A/30A to
operate a Crestron control system device using all versions of the Crestron
programming tools Crestron Application Builder™ (AppBuilder) and SIMPL
Windows. (Crestron recommends using current versions of its programming tools to
take advantage of their latest features.) These tools are intended for users with
different levels of programming knowledge. The flexibility of each tool is
proportional to the degree of programming expertise (i.e., the more flexible, the
more a programmer needs to know and account for). Of course, one can program
using the easiest method (Crestron AppBuilder) or use advanced techniques that are
available from SIMPL Windows to customize the job.
Programming with the Crestron AppBuilder
The easiest method of
p
rogramming, but does not
offer as much flexibility as
SIMPL Windows.
The Crestron AppBuilder offers automatic programming for such residential and
commercial applications as audio distribution, home theater, video conferencing, and
lighting. The Crestron AppBuilder guides you through a few basic steps for
designating rooms and specifying the control system, touchpanels, devices, and
functionality. The Crestron AppBuilder then programs the system, including all
touchpanel projects and control system logic.
The CNRFHT-15A/30A transmitter is one of the user interfaces that you may choose
within AppBuilder.
The Crestron AppBuilder is fully integrated with Crestron's suite of software
development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User
IR Database, and User Modules Directory. The Crestron AppBuilder accesses these
tools behind the scenes, enabling you to easily create robust systems.
Programming with SIMPL™Windows
NOTE: The following assumes that the reader has knowledge of SIMPL Windows.
If not, refer to the extensive help information provided with the software.
NOTE: In the following description, the PRO2 control system is used.
SIMPL Windows is Crestron's software for programming Crestron control systems.
It provides a well-designed graphical environment with a number of workspaces
(i.e., windows) in which a programmer can select, configure, program, test, and
monitor a Crestron control system. SIMPL Windows offers drag and drop
functionality in a familiar Windows®environment.
This section describes a sample SIMPL Windows program that includes a transmitter
Configuration Manager is where programmers “build” a Crestron control system by
selecting hardware from the Device Library. In Configuration Manager, drag the
PRO2 from the Control Systems folder of the Device Library and drop it in the upper
pane of the System Views. The PRO2 with its associated communication ports is
displayed in the System Views upper pane.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
PRO2 System View
The System Views lower pane displays the PRO2 system tree. This tree can be
expanded to display and configure the communications ports.
Expanded PRO2 System Tree
C2Net-Device Slot in Configuration Manager
A gateway device is required to incorporate a wireless RF transmitter into a Cresnet
system. Once a gateway is configured in a C2Net-Device Slot, the slot allows
Cresnet communication between the transmitter and the control system.
In Configuration Manager, drag the CNRFGWA gateway from the Wireless
Receivers (RF) folder of the Device Library. The System Views upper pane displays
the CNRFGWA device icon below the PRO2 graphic. The PRO2 system tree
displays the CNRFGWA gateway in Slot 9, with a default NET ID of 24.
NOTE: An ST-CP control processor is automatically configured with a CNRFGWA
in its STCP-Net Device Slot 3, with a fixed NET ID of 2, when the ST-CP is dragged
into the upper pane of System Views. This NET ID cannot be changed.
Double-click the CNRFGWA icon in the upper pane to open the “Device Settings”
window. This window displays CNRFGWA device information. Select the Net ID
tab to change the gateway Net ID, as shown in the following figure.
“Device Settings” Window for the CNRFGWA
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Drag the CNRFHT-15A or -30A from the Wireless Remotes | Wireless Remotes
(RF) folder of the Device Library and drop it on the CNRFGWA symbol in System
Views. The CNRFGWA displays the transmitter at the transmitter’s default RF ID
location, “11,” as shown in the following illustration.
C2Net Device, Slot 9
Expand the system tree in the lower pane and double-click the CNRFHT-30A icon to
open the “Device Settings” window for the transmitter. Select the RF/IR ID tab to
change the transmitter RF ID, as shown in the following figure.
NOTE: The hardware settings, which were described in “RF ID” on page 5, and the
software settings of the RF ID must match.
Transmitter “Device Settings” Window
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
CNRFHT-15A/30A Symbol in Programming Manager
Programming Manager is where programmers “program” a Creston control system
by assigning signals to symbols. The following diagram shows the CNRFHT-
15A/30A symbol in the SIMPL Windows’ Programming Manager.
Detail View of the CNRFHT-15A/30A in SIMPL Windows’ Programming Manager
NOTE: When programming a 15A unit, be sure to use the appropriate buttons/joins
that correspond to the button panel design.
The following table gives functional descriptions for the transmitter outputs.
Symbol Output Signal Descriptions
OUTPUT DESCRIPTION
press 1 through press 30* Notifies control system of button press (1 – 30).
High/1 = Button being pressed
Low/0 = Button not being pressed
*Symbols for CNRFHT-15A and -30A are the same. For the CNRFHT-15A, you can assign signals to any
15 of the 30 possible outputs.
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Custom Button Panel Engraving
The following figure shows the transmitter button layout, the corresponding fixed
numbering for the buttons, and an example custom engraved button panel.
CRESTRON
POWER VOL UME
CHANNEL MUTE
3029
28
272625
21 22 23 24
20191817
13 14 15 16
1211109
5678
4321
By comparing the example button panel (shown with the button join numbers) to the
button layout, it is seen that button 1 is used for POWER, buttons 4 and 8 are used
for VOLUME, buttons 9 and 10 (are used for CHANNEL, and button 12 is used for
MUTE.
Use the Engraving Software package, Version 1.1.1.6 or later, available from the
Downloads | Software Updates section of the Crestron website (www.crestron.com)
to design a unique button panel.
The Help file included with the software package provides detailed step-by-step
instructions for selecting the buttons and their color, entering the legends, and
selecting the color of the button panel, and allows you to print the design just as it
appears on the screen (except for the panel color, which for clarity is always printed
white).
Once the design is complete, the software package provides an easy link to submit
the design to Crestron for processing and engraving. Omission of unused buttons is
standard.
NOTE: Recall that for the CNRFHT-15A transmitter, you may select up to 15 of
the 30 buttons; for the CNRFHT-30A, you may select all 30 buttons.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Problem Solving
Troubleshooting
The following provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
CNRFHT-15A/30A Troubleshooting
TROUBLE POSSIBLE
CAUSE(S) CORRECTIVE ACTION
LED on unit does
not illuminate.
No battery in unit
or battery is dead. Install new battery.
Intermittent
response during
transmission.
Battery is low or
connection is
faulty.
Verify battery connection. If necessary, install
new battery.
CNRFGWA is in
vicinity of metal.
Verify that large amount of metal is not
blocking transmission.
No response from
Cresnet system.
Refer to causes
when LED does
not illuminate and
intermittent
response during
transmission
occurs.
Refer to corrective action when LED does not
illuminate and intermittent response during
transmission occurs.
NET ID of receiver
is incorrectly set.
Verify that the NET ID for the receiver and the
NET ID set in the SIMPL Windows program
match.
RF ID is incorrectly
set.
Verify that the RF ID for the receiver and the
RF ID set in the SIMPL Windows program
match.
Program does not
match hardware.
Verify correct program is loaded in system.
Receiver is
unplugged (no
power).
Verify power to the receiver.
Wrong transmitter
in use.
If multiple transmitters are accessible, verify
proper unit is used.
Unit no longer
works following
battery change.
Accidental change
of RF ID during
battery change.
Use "Viewport Method" on page 6 or "Binary
Method" on page 7 for setting RF ID to match
program.
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Hand-Held Wireless Transmitters Crestron CNRFHT-15A/30A
Further Inquiries
If after reviewing this Operations Guide you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team by calling:
• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
• In Europe, call Crestron International at [phone].
• In Asia, call Crestron Asia at [phone].
• In Latin America, call Crestron Latin America at [phone].
• In Australia and New Zealand, call Crestron Pacific at
[phone].
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the CNRFHT-15A and -30A, additional information and programming examples
may be made available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete technical
documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its subjective value. Updates are available from the Downloads |
Product Manuals section and are identified as an “Addendum” in the Download
column.
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Crestron CNRFHT-15A/30A Hand-Held Wireless Transmitters
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without an
RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and
absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft
Corporation.
Operations Guide – DOC. 8092A Hand-Held Wireless Transmitter: CNRFHT-15A/30A•15

.
Crestron Electronics, Inc. Operations Guide – DOC. 8092A
15 Volvo Drive Rockleigh, NJ 07647 08.02
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.