Custom Engineering TG35/58-T User manual

TG35/58-T
TG35/58-T
Printer version
User Manual
www.custom.it

TG35/58-T
All rights reserved. Total or even partial reproduction of this manual in any
form, whether on paper or electronically, is strictly forbidden. While CUSTOM
ENGINEERING SPA guarantees that the information contained in this manual
has been carefully checked and verified, CUSTOM ENGINEERING SPA and
other resources utilized in its creation assume no responsibility for situations
arising from its use.
Feedback regarding any errors in the manual’s content or suggestions on
how it could be improved would be greatly appreciated. Since its products
are subject to continuous checking and improvement, CUSTOM
ENGINEERING SPA reserves the right to modify the information contained
in this manual without prior notice.
COD. DOME - TG35-58-T VERS. 1.33
Copyright 2001 CUSTOM ENGINEERING SPA – Italy
CUSTOM ENGINEERING SPA
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Phone : [phone] - Fax : [phone]
http: www.custom.it http: www.smice.com
To contact our Technical Support :
Phone. : [phone] - Fax : [phone]
Email : [email protected]

TG35/58-T
5
2
1
3
8
4
6
7
PRINTER COMPONENTS
A. TG35/58-T - exterior view
1- Printing mechanism
2- Report “Key”
3- Feed “Key”
4- Paper roll support
5- Case
6- Front panel
7- Led
8- Paper output

TG35/58-T
3
1 2
B. TG35/58-T - rear view
1- Power supply connector
2- Power supply connector and additional signals
3- TTL serial interface connector

TABLE OF CONTENTS
TG35/58-T
i
INTRODUCTION
MANUAL ORGANIZATION ............................................................................ 1
SYMBOLS USED IN THE MANUAL............................................................... 1
GENERAL SAFETY INFORMATION ............................................................. 1
UNPACKING THE PRINTER ......................................................................... 2
MAIN CHARACTERISTICS ........................................................................... 2
PRINTER DESCRIPTION ............................................................................. 3
1. INSTALLATION AND OPERATION
1.1 CONNECTIONS ................................................................................... 1-1
1.1.1 Power supply and Input/Output ...................................................... 1-1
1.2 SETUP .................................................................................................. 1-2
1.2.1 Configuration of REPORT and FEED keys ................................... 1-3
1.3 AUTOTEST .......................................................................................... 1-3
1.4 CAUTIONS ........................................................................................... 1-3
1.5 MAINTENANCE.................................................................................... 1-4
1.5.1 Using the control discs................................................................... 1-4
1.5.2 Changing the paper roll .................................................................. 1-4
2. INTERFACES
2.1 TTL SERIAL ......................................................................................... 2-1
3. PRINTER FUNCTIONS
3.1 COMMAND DESCRIPTIONS .............................................................. 3-1
3.1.1 ESC/POS Emulation ..................................................................... 3-1
4. TECHNICAL DATA
4.1 TECHNICAL DATA............................................................................... 4-1
4.2 DIMENSIONS ....................................................................................... 4-2

TABLE OF CONTENTS
TG35/58-T ii
APPENDIX A - ACCESSORIES AND SPARE PARTS
A.1 ACCESSORIES................................................................................... A-1
A.1.1 Power supply ................................................................................. A-1
A.1.2 RS232 cable adaptation ................................................................ A-2
A.2 SPARE PARTS .................................................................................... A-5

INTRODUCTION
TG35/58-T
1
MANUAL ORGANIZATION
In addition to the Introduction which contains information regarding the
symbols used in the manual, general safety information, instructions for
unpacking the printer and a brief description and main characteristics of the
machine, this manual is divided into the following chapters:
Chapter 1: Contains the information required for correct printer installation
and use
Chapter 2: Contains interface data
Chapter 3: Contains a description of printer controls
Chapter 4: Contains printer technical data
Chapter 5: Contains the character sets (fonts) used by the printer
SYMBOLS USED IN THE MANUAL
NOTE
Gives important information or suggestions for printer use.
WARNING
Information indicated by this symbol must be followed carefully to
avoid damaging the printer.
DANGER
Information indicated by this symbol must be followed carefully to
avoid damage or operator injury.
GENERAL SAFETY INFORMATION
•Read and retain the instructions which follow.
•Before cleaning the printer, be sure to pull out the electrical cable.
•Use a damp cloth to clean the printer. Do not use liquid or spray products.
•Do not operate the printer near water.
•When positioning the printer, make sure its cables will not be damaged.
•Use the type of electrical power supply indicated on the printer label. If
uncertain, contact your dealer.
•Do not block the ventilation openings.

INTRODUCTION
TG35/58-T 2
•Do not insert objects inside the printer as this could cause short-circuiting
or damage components that could jeopardize printer functioning.
•Do not spill liquids onto the machine.
•Do not carry out repairs on the machine yourself, except for the normal
maintenance operations given in the user manual.
•Unplug the printer from the electrical mains and call a specialized
repairman if any of the following conditions should arise:
A. the power supply connector is damaged
B. liquid has spilled into the printer
C. the printer has been exposed to rain or water
D. the printer is not functioning normally despite the fact that all
instructions given in the user manual have been followed
E. the printer has been dropped and the cover is damaged
F. printer performance is noticeably reduced
G. the printer is not working
UNPACKING THE PRINTER
Remove the printer from the carton, taking care not to damage the packing
materials which should be retained for future shipping/moving.
Make sure all components listed below are present and not damaged. If any
part is missing and/or damaged, contact customer service.
1. Manual (or CD-rom)
2. Printer
3. Discs control of paper roll
MAIN CHARACTERISTICS
The TG35/58-T printer is the ideal solution for :
• Gaming machines
• Vending machines
• Self-service machines
• Paper tear-off and anti-paper jam system.
• Optional RS232 cable adaptation.

INTRODUCTION
TG35/58-T
3
5
2
1
3
8
4
6
7
PRINTER DESCRIPTION
It is equipped with a 200 dpi thermal print mechanism that uses paper with a
width of 35/58 mm; it has a TTL serial interface (optional RS232 cable) and
is also equipped with a calendar clock (Real Time Clock).
The TG35/58-T printer consists of a case (5) onto which the following
components are fitted: thermal print mechanism (1), paper roll pin (4) front
panel (6) in PPO for installation on Gaming/Vending Machines.
• When the “REPORT” key (2) is pressed, it prints the printer operational
report.
• When the “FEED” key (3) is pressed, the paper can be fed forward
manually.
(Fig. 1)

INTRODUCTION
TG35/58-T 4
• The red Status LED (7) displays a printer hardware error status and the
winnings. The check is carried out“on line”, i.e. in the event of a
malfunctioning, the LED will starts flashing as follows:
DELSUTATSDELSUTATS DELSUTATS DELSUTATSDELSUTATSNOITPIRCSEDNOITPIRCSED NOITPIRCSED NOITPIRCSEDNOITPIRCSED
FFOsyawlAFFOretnirP
NOsyawlAstluafon–NOretnirP
)doirepgnolarofno(gnihsalfwolSdesiarrevocgnitliT
)doireptrohsarofno(gnihsalfwolSegasseMtuOrepaP
(Tab.1)

1. INSTALLATION AND OPERATION
TG35/58-T
11-
J3 J8 J9
Pin 1 Pin 1
1.1 CONNECTIONS
1.1.1 Power supply and Input/Output
As regards the power supply, the printer TG35/58-T is equipped with a Tic-
ket Outlet-compatible 4-pin male connector (J3). The signals on the pins of
the feed connector are as follows:
NIPNIP NIP NIPNIPLANGISLANGIS LANGIS LANGISLANGIS>TUO/NI<>TUO/NI< >TUO/NI< >TUO/NI<>TUO/NI<NOITPIRCSEDNOITPIRCSED NOITPIRCSED NOITPIRCSEDNOITPIRCSED
11
1
11 .C.N- detcennoctoN
22
2
22 V21+REWOPREWOP
33
3
33 DNGREWOPREWOP
44
4
44 .C.N- detcennoctoN
WARNING:
Be sure to observe the correct polarity for the power supply.
(Fig.1.1)
(Tab.1.1)

1. INSTALLATION AND OPERATION
TG35/58-T 21-
As regards the power supply and additional signals, the TG35/58-T printer is
equipped with a 5-pin screw terminal connector (J8). The signals on the
connector pins are as follows:
NIPNIP NIP NIPNIPLANGISLANGIS LANGIS LANGISLANGIS>TUO/NI<>TUO/NI< >TUO/NI< >TUO/NI<>TUO/NI<NOITPIRCSEDNOITPIRCSED NOITPIRCSED NOITPIRCSEDNOITPIRCSED
11
1
11 V21+REWOPREWOP
22
2
22 DNGREWOPREWOP
33
3
33 ATUPNIYRAILIXUA).C.O(NIROTCELLOCNEPO
44
4
44 BTUPNIYRAILIXUA).C.O(NIROTCELLOCNEPO
55
5
55 TUPTUOYRAILIXUA).C.O(TUOROTCELLOCNEPO
1.2 SETUP
The printer enables the configuration of the printer default parameters. The
parameters affected during configuration are:
•Input level (1) : NegativeD.
•Output level (1) : NegativeD.
•Sens. Inceppamento :EnabledD, Disabled.
•Speed/Current: LowD, Normal, High.
•Print Density : Very light, Light, NormalD, Dark, Very dark, Double
copy
•Ticket (1) : CumulativeD
•Valore Coin in (1): 1D
•Valore Note in (1) : 1D
Notes : The parameters indicates with a Dsymbol are the default values.
(1) NOTE : The parameters indicates are not used.
(Tab.1.2)
(Fig.1.2)

1. INSTALLATION AND OPERATION
TG35/58-T
31-
1.2.1 Configuration of REPORT and FEED keys
If, when the printer is switched on, both of the above-mentioned keys are
held down, the printer enters configuration mode and prints the first
modifiable parameter.
At this point, each time the REPORT key is pressed, the parameter changes
and its current value is printed.
Once the desired value has been obtained, press the FEED key to proceed
to the next parameter, and so on.
Once all the parameters have been run through, the printing of a message
signals the end of setting procedure.
1.3 AUTOTEST
To run the autotest, press the FEED key while switching on the printer.
During the running of the autotest, the character fonts and logos stored
inside the printer are printed.
1.4 CAUTIONS
WARNINGS:
• Do not print without paper.
• Do not drag the carriage manually when the printer is on.
• Do not allow any foreign bodies to become trapped inside the
printer.
• Safeguard all parts of the printer from blows, both during and
subsequent to installation.

1. INSTALLATION AND OPERATION
TG35/58-T 41-
2
1
3
2
1.5 MAINTENANCE
1.5.1 Using the control discs
Assembly the control discs with the paper roll as shown in the fig. 1.3.
1.5.2 Changing the paper roll
To change the paper roll in the printer, proceed as follows (see the fig. 1.4) :
1) Position the paper roll (1), so that it rotates in the direction shown
(fig.1.4);
2) Insert the end of the paper roll in the print mechanism (2)
and wait until the roll loads automatically;
3) Remove the ticket from the mouth paper output;
(Fig.1.3)

1. INSTALLATION AND OPERATION
TG35/58-T
51-
2
1
(Fig.1.4)
(Fig.1.5)
WARNING
Before inserting the paper,
ensure that it is cut evenly.

2. INTERFACES
TG35/58-T
12-
J9
2.1 TTL SERIAL
The printer has a TTL serial interface and is connected by means of a RJ45
connector J9 (see fig. 2.1). In the following table, the signals present on the
connector are listed:
NIPNIP NIP NIPNIPLANGISLANGIS LANGIS LANGISLANGISTUO/NITUO/NI TUO/NI TUO/NITUO/NINOITPIRCSEDNOITPIRCSED NOITPIRCSED NOITPIRCSEDNOITPIRCSED
11
1
11 CCVTUOV5+
22
2
22 DNG- DNUORG
33
3
33 DXTTUONOISSIMSNARTATAD
44
4
44 DXRNINOITPECERATAD
55
5
55 STRTUODNESOTYDAER
66
6
66 NIV+TUOV21+
77
7
77 CN- DETCENNOCTON
88
8
88 CN- DETCENNOCTON
(Fig.2.1)
(Tab.2.1)

3. PRINTER FUNCTIONS3. PRINTER FUNCTIONS
TG35/58-T
13-
3.1 COMMAND DESCRIPTIONS
3.1.1 ESC/POS Emulation
The following table lists all the commands for function management in ESC/
POSEmulation of the printer. The commands can be transmitted to the
printer at any moment, but they will only be carried out when the commands
ahead of them have been executed. The commands are carried out when
the circular buffer is free to do so.
COMMAND DESCRIPTION TABLE
IICSAIICSA IICSA IICSAIICSAXEHXEH XEH XEHXEHnoitpircseDnoitpircseD noitpircseD noitpircseDnoitpircseD
SB80$ecapskcaB
TH90$batlatnoziroH
FLA0$deefenildnatnirP
RCD0$nruteregairracdnatnirP
nTOEELD)n(40$01$noissimsnartsutatsemit-laeR
NAC81$dettimsnarteniltnerruclecnaC
nPSCSE)n(02$B1$gnicapsedis-thgirretcarahcteS
n!CSE)n(12$B1$edomtnirpteS
HnLn$CSEHnLn42$B1$noitisopetulosbateS
HnLnv(CSEHnLn82$B1$noitisoptnirplacitrevevitalerteS
n-CSE)n(D2$B1$ffo/noedomenilrednunruT
0CSE03$B1$gnicapsenilhcni-8/1tceleS
2CSE23$B1$gnicapsenilhcni-6/1tceleS
n3CSE)n(33$B1$stinumuminimgnisugnicapsenilteS
n4CSE)n(43$B1$edomtpircsteser/teS
n=CSE)n(D3$B1$ecivedtceleS
@CSE04$B1$retnirpezilaitinI
kn...1nDCSE LUN kn...1n44$B1$00 snoitisopbatlatnozirohteS
nECSE)n(54$B1$edomdezisahpmetceleS
nGCSE)n(74$B1$edomekirts-elbuodtceleS
nJCSE)n(A4$B1$repapdeefdnatnirP
nRCSE)n(25$B1$tesretcarahclanoitanretnitceleS
(Tab.3.1)

3. PRINTER FUNCTIONS
TG35/58-T 23-
IICSAIICSA IICSA IICSAIICSAXEHXEH XEH XEHXEHnoitpircseDnoitpircseD noitpircseD noitpircseDnoitpircseD
WCSE75$B1$enilcihpargatnirP
HnLn\CSEHnLnC5$B1$noitisoptnirpevitalerteS
naCSE)n(16$B1$noitacifitsujtceleS
ndCSE)n(46$B1$senilnrepapdeefdnatnirP
nrCSE)n(27$B1$edomgnitnirpderteser/teS
ntCSE)n(47$B1$elbatedocretcarahctceleS
vCSE67$B1$sutatsretnirptimsnarT
nxCSEn87$B1$edomtnerruc/deepstceleS
n{CSE)n(B7$B1$gnitnirpretcarahcnwod-edispulecnac/teS
CSE ⊥n)n(1C$B1$edomipclecnac/teS
HxLxn·CSE LyHy HxLxnAF$B1$ LyHy ogoltnirP
nBSG)n(24$D1$ edomgnitnirpesreverkcalb/etihwnruT ffo/no
nISG)n(94$D1$DIretnirptimsnarT
HnLnLSGHnLnC4$D1$nigramtfelteS
yxPSGyx05$D1$ stinunoitomlacitrevdnalatnozirohteS )1edom(
HnLnWSGHnLn75$D1$htdiwaeragnitnirpteS
nYSGn95$D1$gnitnirpnithgiehsteS
nZSGnA5$D1$troplairesmorfsetybnevieceR
nrSG)n(27$D1$sutatstimsnarT
n|SG)n(C7$D1$ytisnedgnitnirpteS
Given below are more detailed descriptions of each command.
SBS
B
S
B
S
B
SB
[Name] Back space
[Format] ASCII BS
Hex 08
Decimal 8
[Description] Moves print position to previous character.

3. PRINTER FUNCTIONS3. PRINTER FUNCTIONS
TG35/58-T
33-
[Notes] Can be used to put two characters at the same position.
[Default]
[Reference]
[Example]
T
H
T
H
T
H
T
H
T
H
[Name] Horizontal tab
[Format] ASCII HT
Hex 09
Decimal 9
[Description] Moves the print position to the next horizontal tab position.
[Notes] • Ignored unless the next horizontal tab position has been
set.
• If the command is received when the printing position is at
the right margin, the printer executes print buffer full printing
and horizontal tab processing from the beginning of the next
line.
• Horizontal tab positions are set using ESC D.
[Default]
[Reference] ESC D
[Example]
F
L
F
L
F
L
F
L
F
L
[Name] Print and line feed
[Format] ASCII LF
Hex 0A
Decimal 10
[Description] Prints the data in the buffer and feeds one line based on the
current line spacing.
[Notes] • Sets the print position to the beginning of the line.
[Default]
[Reference] ESC 2, ESC 3
[Example]

3. PRINTER FUNCTIONS
TG35/58-T 43-
R
C
R
C
R
C
R
C
R
C
[Name] Print and carriage return
[Format] ASCII CR
Hex 0D
Decimal 13
[Description] When autofeed is “CR enabled”, this command functions in
the same way as LF, otherwise it is disregarded.
[Notes] • Sets the print position to the beginning of the line.
[Default] See “Autofeed in setup” parameter.
[Reference] LF
[Example]
nTOEEL
D
nTOEEL
D
nTOEEL
D
nTOEEL
D
nTOEEL
D
[Name] Real-time status transmission
[Format] ASCII DLE EOT n
Hex 10 04 n
Decimal 16 4 n
[Range] 1 ≤n ≤4
[Description] Transmits the selected printer status specified by nin real
time according to the following parameters:
n = 1 transmit printer status
n = 2 transmit off-line status
n = 3 transmit error status
n = 4 transmit paper roll sensor status
n=1: Printer status
tiBnO/ffOxeHlamiceD noitcnuF
0ffO000 .ffOotdexiF.desutoN
1Off 000 .ffOotdexiF.desutoN
2ffO000 .ffOotdexiF.desutoN
3ffO000 .enil-nO
nO808 .enil-ffO
4nO0161.nOotdexiF.desutoN
5- - - .denifednU
6- - - .denifednU
7ffO000 .ffOotdexiF.desutoN