Custom Engineering Ticket Gaming TG35 User manual

WWW.CUSTOM.IT TG35-58

TG35-58
Parts of the printer
1 - Print mechanism
2 - “Report” key
3 - “Feed” key
4 - Paper roll support
5 - Case
6 - Front panel (optional)
7 - Feed connector
8 - Token unit coupling connector
9 - TTL serial interface connector
10 - Led
7
8
9
1
3
2
6
5
4
10

TG35-58
All rights reserved. The reproduction of this manual, either totally or partially, in any form whatsoever,
whether it be on paper or through computer processes, is strictly prohibited. Custom Engineering s.r.l. and
the resource teams employed in the making of this manual will not be held responsible for any problems
arising as a result of improper use of this manual, as they guarantee that the information contained in it
has been subjected to careful inspection. Any suggestions regarding errors in its contents or possible
improvements will be greatly appreciated. The products are continuously checked and improved. For this
reason Custom Engineering s.r.l. reserves the right to modify the information contained in this manual
without prior notice.
COD. DOME – TG35-58 REV. 1.20
Copyright 1999 Custom Engineering s.r.l. – Italy
Custom Engineering
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel. : [phone] - Fax : [phone]
http: www.custom.it Email : [email protected]

TG35-58
Declaration of Conformity “CE”
According to ISO/IEC Guide 22 and EN 45014 N°: DC0390999
Manufacture’s Name: Custom Engineering s.r.l.
Manufacture’s Address: Strada Berettine 2
Fontevivo (Parma)
Italy
Declare the product:
Product name: Ticket gaming
Product type: TG
Model: TG35, TG58
Conform to the following directives:
Electromagnetic Compatibility Directive 89/336/EEC; 92/31/EEC; 93/68/EEC
In accordance with following standards:
EN 55022 Class B Limits and methods of measurement of radio disturbance
characteristics of information technology equipment 1994
EN 50082-1 Electromagnetic Compatibility – Generic Immunity Standard.
Part 1: Residential Commercial and Light Industry. 1992
EN 61000-4-2 Electrostatic discharge requirements
4KV contact discharge, 8KV air discharge 1995
EN 61000-4-4 Electrical fast transient/burst requirements
Signal line 0.5KV, AC mains 1KV 1995
ENV 50140 Radiated radio-frequency electromagnetic field – Immunity test
3V/m, 80MHz-1000MHz, 80% 1KHz AM 1993
July 1999

TABLE OF CONTENTS
ITG35-58
INTRODUCTION
GENERAL FEATURES
DESCRIPTION OF THE PRINTER
1. INSTALLATION AND USE
1.1 CONNECTIONS
1.1.1 Power Supply and Input/Output
1.2 CONFIGURATION BY REPORT AND FEED KEYS
1.3 AUTOTEST
1.4 CAUTIONS
1.5 TICKET CHARACTERISTIC
2. TECHNICAL SPECIFICATIONS
2.1 TECHNICAL SPECFICATIONS
2.2 DIMENSIONS
APPENDIX A – ACCESSORIES AND SPARE PARTS
A.1 ACCESSORIES
A.1.1 Power Supply
A.2 SPARE PARTS

INTRODUCTION
1TG35-58
GENERAL FEATURES
The TG35-58 printer is the ideal solution for :
•Gaming machines
•Vending machines
•Self-service machines
•
It does not require pre-printed and pre-numbered Tickets. The printer automatically prints the heading on
the receipt, which can be completely customized, with date, time of day and progressive number.
The TG35-58 printer resolves the following problems :
•Safety : the print-out cannot be tampered with and is not transferable.
•Ease of installation : Same dimensions, fastenings and connections as the Ticket Outlet.
•Accounts management : banknote readers and token units can be hooked up to the printer so that
gaming data may be stored and printed on request.

INTRODUCTION
2TG35-58
DESCRIPTION OF THE PRINTER
It is equipped with a 200 dpi thermal print mechanism that uses paper rolls with a width of 35 mm (58mm
optional); it has a TTL serial interface and is also equipped with a calendar clock (Real Time Clock).
The TG35-58 printer consists of a case (5) onto which the following components are fitted: thermal print
mechanism (1), paper roll pin (4) front panel (6) in PPO for installation on Gaming Machines.
•When the “REPORT” key (2) is pressed, it prints the operational report, that lists the total number of
tickets dispensed, the impulses totalized by the token unit linked up to input A and the impulses
totalized by the token unit linked up to input B, as well as the date on which the totals were zero-set.
After the report has been printed, the totals can be zero-set by pressing the “REPORT” and “FEED”
keys simultaneously. If, on the other hand, you wish to exit from the procedure, press one of the keys
only.
•When the “FEED” key (3) is pressed, the paper can be fed forward manually.
•The yellow Status LED displays a printer hardware error status and the winnings. The check is carried out
“on line”, i.e. in the event of a malfunctioning, the LED will starts flashing as follows:
Status of LED Description
Always OFF Printer OFF
Always ON Printer OFF – no faults
Slow flashing (on for a long period) Paper Out Message
Slow flashing (on for a short period) Tilting cover raised
Fast flashing The winnings
(Fig. 1)
4
5
1
2
3
6

1. INSTALLATION AND USE
1 - 1 TG35-58
1.1 CONNECTIONS
1.1.1 Power Supply and Input/Output
As regards the power supply, the printer TG35-58/40 is equipped with a Ticket Outlet-compatible 4-pin
male connector (J3). The signals on the pins of the feed connector are as follows:
WARNING
Respect the polarity of the power supply:
PIN SIGNAL < IN / OUT > Description
1 CONFIRMATION IMPULSE OUT (O.C.) Open Collector
2 12V POWER Power supply
3 GND POWER Power supply
4 TICKET PRINTING INFEED IN (O.C.) Open Collector
The TG35-58/40 printer is equipped with a 5-pin screw terminal connector (J8) for hooking up to the token
unit. The signals on the connector pins are as follows:
PIN SIGNAL < IN / OUT > Description
1 12V POWER Power supply
2 GROUND POWER Power supply
3 INPUT A FOR TOKEN COUNTING IN (O.C.) Open Collector
4 INPUT B FOR TOKEN COUNTING IN (O.C.) Open Collector
5 AUXILIARY OUTPUT OUT (O.C.) Open Collector
J3 J8 J9
(Fig. 1)
Pin 1 Pin 1

1. INSTALLATION AND USE
1 - 2 TG35-58
The printer TG35-58 is equipped with a jumpers row (JP5) for setting Input/Output signals level.
Pin-Out of JP5 jumpers row.
Jumpers setting is as follows :
JP5 Setting
1-3 : Low level 3-5 : High level
Input
2-4 : Low level 4-6 : High level
Output
Jumpers for setting Input/Output
signals level
1
2
4
6
35 The upper row select the
input level
The lower row select the
output level

1. INSTALLATION AND USE
1 - 3 TG35-58
1.2 Configuration of REPORT and FEED keys
If, when the printer is switched on, both of the above-mentioned keys are held down, the printer enters
configuration mode and prints the first modifiable parameter. At this point, each time the REPORT key is
pressed, the parameter changes and its current value is printed. Once the desired value has been
obtained, press the FEED key to proceed to the next parameter, and so on. Once all the parameters have
been run through, the printing of a message signals the end of setting procedure.
1.3 AUTOTEST
To run the autotest, press the FEED key while switching on the printer. During the running of the autotest,
the character fonts and logos stored inside the printer are printed.
1.4 CAUTIONS
WARNINGS:
• Do not print without paper.
• Do not drag the carriage manually when the printer is on.
• Do not allow any foreign bodies to become trapped inside the printer.
• Safeguard all parts of the printer from blows, both during and subsequent to installation.

1. INSTALLATION AND USE
1 - 4 TG35-58
1.5 TICKET CHARACTERISTIC
The ticket has the following features :
•10 fields in which the data personal to the company can be entered;
•the automatic printing of a progressive number indicating the number of tickets issued.
YOU HAVE WON
1
FREE
DRINK
CUSTOM
Via Berettine
Fontevivo
Tel- 0521 68011
11:51 01-01-00 2
Device No. 00000001
Example of ticket
In wich the fields are sets as follows :
YOU HAVE WON
1
FREE
DRINK
CUSTOM
Via Berettine
Fontevivo
Tel- 0521 68011
11:51 01-01-00 2
Device No. 00000001
Logo (optional)
Field 1
Field 2
Field 3
Field 4
Field 5
Field 6
Field 7
Fixed value showing time, date
and progressive number Ticket issued are automatically and progressively numbered
Field 8
[Serial number]

2. TECHNICAL SPECIFICATIONS
2 - 1 TG35-58
2.1 TECHNICAL SPECIFICATIONS
The TG35-58 printer is equipped with :
•a Ticket Outlet-compatible connector
•an input signal connector from token unit and banknote reader
•a serial communication port for downloading data from the PC and customizing the ticket
•a front panel in PPO.
Table 2.1 lists the main technical features of the printer.
Model TG35 TG58
Resolution 200 DPI (8 dot/mm)
Printing speed 42 mm/sec.
Paper feed speed 60 mm/sec.
Paper roll dimensions 35mm 58mm
Autonomy 18571 hours at 3.5 µA
Standard interfaces TTL serial
Optional interfaces RS232 serial
Power supply 12 Volts
Absorption
Current when printing 1.5A
Current when on stand by 50mA (when the printer is switched-on)
Environmental conditions
Operating temperature 0°C - 50°C
Operating humidity count 20% - 85%
Storage temperature /Humidity -25°C + 70°C / 10% - 80%
Options •Starter kit, that is a printer programming,
customized message and heading kit including
PC connecting cable.

2. TECHNICAL SPECIFICATIONS
2 - 2 TG35-58
2.2 DIMENSIONS
The dimensions of the TG35-58 printer are shown in the figure below.

APPENDIX A. ACCESSORIES AND SPARE PARTS
A - 1 TG35-58
A.1 ACCESSORIES
A.1.1 Power Supply
The following figure shows the switching 12V power supply, manufactured by Custom Engineering, that
can be used to operate the TG35-58 printer.
Input specifications
Input voltage 100 Vac to 240 Vac
Input frequency 50 Hz to 60Hz
Output specifications
Output voltage 12 V
Minimum 0 A
Maximum 4 A
Peak 6 A
Output current
Short Circuit 6 A
A.2 SPARE PARTS
RCT35X70-AF Thermal roll paper fraud preventing
RCT35X70-RS Thermal roll paper back side pre-printed
Customized pre-printed logo for 2000 rolls
order minimum
N L
GND chassis
0V 12V
LED on