dallmeier DDZ5200HD Series Guide

008267 | REV. 1.0.0 | 2021-02-02
COMMISSIONING
DDZ5200HD Indoor Series
In-Ceiling Mount (IM)

Copyright © 2021 Dallmeier electronic GmbH & Co.KG
The reproduction, distribution and utilization of this document as well as the
communication of its contents to others without express authorization is prohibited.
Oenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of a patent, utility model or design.
The manufacturer accepts no liability for damage to property or pecuniary damages
arising due to minor defects of the product or documentation, e.g. print or spelling errors,
and for those not caused by intention or gross negligence of the manufacturer.
Figures in this document may dier from the actual product.
Specications subject to change without notice. Errors and misprints excepted.
All trademarks identied by ® are registered trademarks of Dallmeier.
All trademarks identied by * are trademarks or registered trademarks of the following owners:
Google and Google Chrome of Google Inc. headquartered in Mountain View, California, USA;
JavaScript of Oracle Corporation (and/or its aliates) headquartered in Redwood Shores, California, USA;
Microsoft, Internet Explorer, Microsoft Edge and Windows of Microsoft Corporation headquartered in Redmond,
Washington, USA;
Mozilla and Firefox of Mozilla Foundation headquartered in Mountain View, California, USA;
Phillips of Phillips Screw Company headquartered in Wakeeld, Massachusetts, USA.
Third-party trademarks are named for information purposes only.
Dallmeier respects the intellectual property of third parties and always attempts to ensure the complete identication of
third-party trademarks and indication of the respective holder of rights.
In case that protected rights are not indicated separately, this circumstance is no reason to assume that the respective
trademark is unprotected.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (https://www.openssl.org)
and cryptographic software written by Eric Young (ea[email protected]).

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Contents
1 Validity 4
2 Documents 4
This Document 5
Other Applicable Documents 5
3 Typographical Conventions 6
4 Approvals/Certications 8
5 Safety Instructions 9
6 General Notes 12
Scope of Delivery 12
Transportation and Packaging 13
Warranty 13
Appropriate Use 13
Operation 14
7 Requirements 15
Operating Mode and Ambient Conditions 15
Power Supply 16
Earthing/Grounding 18
8 Maintenance, Inspection and Cleaning 20
9 Mounting, Connection and Commissioning 22
10 Connections and Pin Assignment 40
Power In 41
LAN/PoE 41
Audio Out/In 42
Alarm In/Relay Out/RS485 43
11 Conguration 44
System Requirements 44
Establishing the Connection 45
First-Time Access 46
Login 47
12 Technical Product Specication (Basic Data) 48
13 Dimensions 50

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1 Validity
This document applies to the following devices:
• DDZ5220HD Indoor IM
• DDZ5232HD Indoor IM
For reasons of simplication, the term “device” or “camera” is used in the
following.
Figures in this document may dier from the actual product.
2 Documents
The product documentation for the device consists of various documents
which are provided in printed and/or digital form, as for example via the
website www.dallmeier.com.
Read the complete product documentation for the device carefully and
thoroughly before using the device. Always observe and follow the con-
tained instructions, notes and warnings as well as the technical data in the
currently valid product specication.
Keep all printed documents relating to your device in a legible condition and
in a suitable location for future reference.
Save digital documents relating to your device (e.g. the technical product
specication) on a suitable data storage device.
Regularly check the website www.dallmeier.com for the latest product
documentation updates.

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This Document
Commissioning
The document entitled “Commissioning” (this document) contains detailed
information concerning the installation, connection and commissioning of
the device as well as safety instructions and general notes.
The target audience of this document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Other Applicable Documents
Product Specication
The product specication contains detailed technical data, features and
characteristics of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Conguration
The document entitled “Conguration” contains detailed information con-
cerning the conguration of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).

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3 Typographical Conventions
This document may contain various warning words and symbols that indi-
cate potential sources of danger:
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE addresses practices not related to physical injury and indicates
measures to prevent device and/or property damage due to improper
installation, assembly, wiring, operation, conguration or maintenance of
the device.

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For reasons of clarity and readability, various text formatting elements and
types of emphasis are used in this documentation:
Instructions are indicated by arrows (➡).
➡Always carry out instructions one after the other in the sequence de-
scribed.
“Expressions” in quotation marks usually refer to individual components of
the device (housing parts, mounting elements, connections/interfaces, etc.)
or to control elements of the device’s web-based graphical user interface
(menu items, buttons, etc.).
Paragraphs in italics provide information on basic principles, special
features and ecient procedure as well as general recommendations.

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4 Approvals/Certications
The following approvals/certications were valid for the device at the time
of this document’s compilation:
• CE (tested according to DIN EN 50130-4:2011, EN 55032:2015)
• FCC
• RCM
Visit www.dallmeier.com for possible updates.
Information for Users in the United States of America (USA)
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energ
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interfer-
ence at his own expense.

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5 Safety Instructions
Only use the device if it is in technically perfect condition, according to its
intended purpose, in a safety and hazard conscious manner and in accor-
dance with the following safety instructions:
• Qualied Personnel
The mounting, connection, commissioning and conguration of the
device may only be carried out by qualied personnel.
This also applies to the maintenance, inspection and repair of the device
in compliance with the locally applicable regulations (regional and
country-specic legal requirements and standards), such as the DIN VDE
0701-0702 series of standards (VDE 0701-0702: “Inspection after repair,
modication of electrical appliances – Periodic inspection on electrical
appliances – General requirements for electrical safety”).
• Regulations
The use of video and audio security/surveillance systems is, in general,
strictly regulated.
Before using the device, inform yourself about the currently valid laws
and regulations regarding data, worker and environmental protection
and ensure compliance with them.
• Opening the Device
The device may only be opened by qualied personnel in a voltage-free
state for commissioning, inspection, maintenance and repair (ensure
adequate ESD protection when working on the open device).
• System Components
Only use internal components that have been tested and approved by
Dallmeier. Inappropriate internal components may cause malfunctions,
damage and data loss and may result in the loss of warranty.

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• Modications to the Device
Do not make any modications to the hardware or software of the device
that have not been tested and approved by Dallmeier.
Inappropriate modications (e.g. unapproved paintwork or housing add-
ons) may cause malfunctions, damage and data loss and may result in
the loss of warranty.
• Condensation
If the device is brought from a cold to a warm environment, resulting
condensation may cause malfunctions and damage. In this case, wait
until the device has reached room temperature (up to 8 hours) before
commissioning.
• Operating Conditions
Unfavorable operating conditions may shorten the lifetime of the device,
may cause malfunctions, damage and data loss and may result in the loss
of warranty.
Before using the device, observe the specications given in the technical
data, the operating condition requirements and the maintenance instruc-
tions.
• Earthing/Grounding & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages)
and devices (protection against over-voltages) as well as for the immunity
of information and communication technolog equipment to electro-
magnetic interferences (EMI), all protective measures, which are specied
by the currently applicable DIN, VDE and ISO standards and which provide
for a standard-compliant earthing/grounding and a correct equipotential
bonding of electrical and electronic devices, are mandatory and must be
fullled by all means.

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• Lightning Storms
To avoid damage to the device by electrical surge during lightning storms,
all protective measures, which are specied by the currently applicable
DIN, VDE and ISO standards and which provide for a standard-compliant
lightning protection equipotential bonding, are mandatory and must be
fullled by all means.
• Foreign Bodies in the Device
If objects or liquids get into the device, immediately interrupt the power
supply to the device (e.g. pull the power plug of your external power
supply unit out of the mains socket or disable the PoE feature on the
corresponding Ethernet port of your PSE).
Contact the sales partner responsible for your area.
• Burnt Smell from the Device
If you notice burnt smell or a formation of smoke coming from the de-
vice, immediately interrupt the power supply to the device (e.g. pull the
power plug of your external power supply unit out of the mains socket or
disable the PoE feature on the corresponding Ethernet port of your PSE).
Contact the sales partner responsible for your area.
• Disposal of the Device
Do not dispose waste electrical and electronic equipment into the house-
hold trash.
Interrupt the power supply to the device (e.g. pull the power plug of your
external power supply unit out of the mains socket or disable the PoE
feature on the corresponding Ethernet port of your PSE).
Remove all connected peripherals.
Return the device to the sales partner responsible for your area.

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6 General Notes
Scope of Delivery
The standard scope of delivery includes:
• 1× Eye bolt M6
• 1× Installation aid (two plastic attachment parts) for an easier and more
precise centering of the camera housing in an already existing ceiling
hole with a diameter of 224–225mm
• 1× Carabiner
• 1× Safety cable (steel wire rope with loop at both ends)
• 1× Weidmüller BL 3.50/02/180 SN (for Power In)
• 1× Weidmüller B2L 3.50/12/180 SN (for Alarm In/Relay Out/RS485)
• 1× Pair of gloves to avoid ngerprints on the device
(especially on the polycarbonate dome bubble)
• Product documentation
The scope of delivery may dier depending on the ordered equipment,
device variant or country of destination.
NOTICE
Possible damage to the surface coating of the polycarbonate dome bubble
as well as reduced image quality due to ngerprints
➡Do not touch the polycarbonate dome bubble with bare ngers.
Instead, always use the supplied pair of gloves to prevent a reduction
in image quality due to ngerprints and to protect the surface coating
of the dome bubble from possible damage caused by sweat and grease
deposits.

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Transportation and Packaging
Store the original packaging for later transportation.
Dallmeier is not responsible for any damage resulting from unprofessional
or improper transportation.
The device should only be shipped in the original packaging.
If the original packaging is no longer available, ensure that the used packag-
ing suciently protects the device against damage, moisture, heat and cold.
Warranty
The terms and conditions valid at the time the contract was signed shall
apply.
Appropriate Use
The cameras of the DDZ5200HD Indoor series are high-resolution and
high-speed PTZ dome network cameras with 20× or 32× optical zoom,
fast-reacting autofocus as well as a powerful pan/tilt/zoom mechanism for
comprehensive IP-based video surveillance of areas and objects in indoor
environments.
The IM (In-Ceiling Mount) housing variants described in this document
are designed for indoor ush-mount installations in suspended ceilings or
ceiling panels (tiles) and, depending on requirements, can either be operated
with Power over Ethernet (PoE+, IEEE 802.3at) or powered by an external
24V AC power supply unit.
NOTICE
Damage to the devices due to unsuitable mounting location
The cameras of the DDZ5200HD Indoor series are intended for indoor use
only. Outdoor installation is not permitted and may result in malfunctions,
damages, data loss and the loss of warranty.
➡Do not install and operate the cameras in outdoor environments.

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Operation
➡Observe the following notes for operating the device:
• If the device or the cables connected to the device are located near
sources with strong radiation (e.g. radio transmitters, magnetic
elds), the video image may be distorted.
• The device is equipped with Automatic Gain Control (AGC).
In low-light conditions the image may be altered (e.g. noise).
This is not a malfunction.
• The video image quality depends on the lighting conditions and the
used monitor.
• The accuracy of the Automatic White Balance (AWB) algorithm
depends on the used lighting.
Mixed light (consisting of articial light and daylight) may cause color
distortions (inaccurate color reproduction).
• Poor lighting can lead to an incorrect white balance.

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7 Requirements
Operating Mode and Ambient Conditions
The device is designed for 24/7/365 continuous operation.
However, the device may only be installed and operated indoors and under
suitable ambient conditions.
NOTICE
Damage to the device due to unfavorable ambient conditions
Use of the device under unfavorable ambient conditions may shorten the
lifetime of the device and may cause malfunction or damage to the device.
➡Do not install and operate the device in environments with
• a large amount of dust and dirt,
• water or oil vapors (e.g. in a kitchen),
• exposure to direct sunlight for a longer period of time,
• high heat radiation (e.g. generated by a radiator),
• unsuitable ambient temperatures or unfavorable relative humidity
levels (observe the product specication of your device),
• nearby strong radiation sources (e.g. radio transmitters, magnetic
elds),
• a corrosive atmosphere, such as indoor swimming pools with a high
concentration of chlorides, in the immediate vicinity of a sea or near
a coast with salty air, or in industrial areas with the presence of
aggressive elements (gases, vapors, solvents, chemicals, etc.),
• areas of explosive hazard due to ammable material (gas, vapor,
mist or dust),
• poor air circulation or heat dissipation (e.g. in insuciently dimen-
sioned cavities).

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Power Supply
The device can be operated with Power over Ethernet (PoE+) and is com-
patible with all Power Sourcing Equipment (PSE) that is compliant with the
IEEE 802.3at PoE standard.
Alternatively, the device can also be powered by an external 24V AC power
supply unit.
WARNING
Electrical shock caused by live electrical parts as well as due to the lack of
or improper earthing/grounding
Risk of death or serious injury
➡All work on the device (including the connection of peripheral equip-
ment) may only be carried out by qualied personnel and in a volt-
age-free state (verify the absence of voltage).
➡Before connecting or disconnecting an external AC power supply unit,
make sure that the power supply unit is disconnected from the mains
socket (pull the power plug out of the socket).
➡Carry out all protective measures for a standard-compliant earthing/
grounding of the device in accordance with the currently applicable
DIN, VDE and ISO standards in order to ensure the safety of persons
(protection against dangerous contact voltages).
NOTICE
Damage to the device due to improper power supply
Damage to electronic components or serious malfunctions
➡Do not operate the device with Power over Ethernet (PoE+) if the device
is powered by an external AC power supply unit.

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Power over Ethernet (PoE+)
If you operate the device with Power over Ethernet (PoE+), observe the
following notes:
NOTICE
Damage to the contacts of the RJ45 connectors by contact erosion when
un-mating the jack-plug connection under PoE load
Un-mating the jack-plug connection while transmitting PoE power causes
erosion and pitting by electrical arcs on both the jack and plug contacts
(especially when repeatedly un-mating the jack-plug connection under PoE
load).
Electrical arcs are generated, since the electric potential dierence (voltage)
and therefore the intensity of the electric eld between the contacts rises
sharply when un-mating the jack-plug connection.
The more un-mating cycles are carried out under PoE load, the higher the
loss of contact material due to metal evaporation by electrical arcs, which
in turn accelerates the material erosion process on the contact surfaces.
Damaged contacts with an increased contact resistance may lead to a
reduced data transfer rate, unreliable network connectivity or even total
device failure.
➡Always disable PoE on the relevant port of your PoE switch (or PoE
midspan device) or disconnect the used single-port PoE injector from
the power supply before un-mating the jack-plug connection in order
to prevent damage to the contacts of the RJ45 connectors by contact
erosion.

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Earthing/Grounding
The device must be properly earthed/grounded in accordance with the locally
applicable regulations (regional and country-specic legal requirements and
standards) before commissioning.
NOTICE
Damage to the device or serious malfunctions due to the lack of or
improper earthing/grounding
Damage to electronic components caused by lightning strikes or over-volt-
ages (electrical surges) as well as malfunctions due to electromagnetic
interferences (EMI)
➡Carry out all protective measures for a standard-compliant earthing/
grounding and a correct (lightning protection) equipotential bonding of
the device in accordance with the currently applicable DIN, VDE and ISO
standards in order to ensure the safety of the device (protection against
lightning strikes and over-voltages) and its immunity to electromagnetic
interferences (EMI).

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8 Maintenance, Inspection and Cleaning
Maintenance and Inspection of the Device
The operational safety of the device has to be inspected periodically by
qualied personnel.
However, note in this context that all maintenance, inspection and repair
work on the device may only be carried out in compliance with the locally
applicable regulations (regional and country-specic legal requirements and
standards), such as the DIN VDE 0701-0702* series of standards.
*VDE 0701-0702: Inspection after repair, modication of electrical appliances –
Periodic inspection on electrical appliances –
General requirements for electrical safety
WARNING
Electrical shock caused by live electrical parts
Risk of death or serious injury
➡All maintenance and repair work on the device may only be carried out
in a voltage-free state (verify the absence of voltage).
NOTICE
Possible damage to the surface coating of the polycarbonate dome bubble
as well as reduced image quality due to ngerprints
➡Do not touch the polycarbonate dome bubble with bare ngers.
Instead, always use the supplied pair of gloves to prevent a reduction
in image quality due to ngerprints and to protect the surface coating
of the dome bubble from possible damage caused by sweat and grease
deposits.