dallmeier Domera DDZ3018-IM/HS Operating and maintenance instructions

English
Rev. 2.0.1 / 100803
Installation and Configuration
IP Network PTZ Dome Camera System
In-ceiling Mount Variant
BackBox
DDZ30IM-IP
PTZ Dome Camera
Surface Mount Variant
BackPlate
DDZ30SM-IP
PTZ Dome Camera
DDZ3018-IM/HS
DDZ3026-IM/HS
DDZ3036-IM/HS
DDZ3018-SM/HS
DDZ3026-SM/HS
DDZ3036-SM/HS

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Information about Copyright, Trademarks, Design Patents
© 2010 Dallmeier electronic
The reproduction, distribution and utilization of this document as well as the communication of
its contents to others without express authorization is prohibited. Offenders will be held liable for
the payment of damages. All rights reserved in the event of the grant of a patent, utility model or
design.
We reserve the right to make technical modications.
The manufacturer accepts no liability for damage to property or pecuniary damages arising due
to minor defects of the product or documentation, e.g. print or spelling errors, and for those not
caused by intention or gross negligence of the manufacturer.
Dallmeier electronic GmbH & Co.KG
Cranachweg 1
93051 Regensburg, Germany
www.dallmeier.com
[e-mail]
All trademarks identied by ® are registered trademarks of Dallmeier electronic.
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EXview HAD CCD of Sony Corporation headquartered in Shinagawa, Tokyo, Japan
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Table of Contents
1 Introduction ...................................................................................................7
1.1 Validity .............................................................................................................7
1.2 Documents ......................................................................................................7
1.3 Conventions ....................................................................................................8
2 Safety Instructions........................................................................................9
3 General Notes..............................................................................................11
3.1 Scope of Delivery ..........................................................................................11
3.2 Transportation and Packaging ......................................................................11
3.3 Appropriate Use ............................................................................................11
3.4 Performance Features ..................................................................................11
3.5 Warranty .......................................................................................................12
3.6 Certications .................................................................................................12
4 Requirements ..............................................................................................13
4.1 General .........................................................................................................13
4.2 Power Supply ................................................................................................13
4.3 Outdoor .........................................................................................................13
4.4 Operation ......................................................................................................13
5 Views and Connection Assignment ..........................................................14
5.1 In-ceiling Mount Variant ................................................................................14
5.2 Surface Mount Variant ..................................................................................16
5.3 IP Board ........................................................................................................18
5.4 Rotary/DIP Switch .........................................................................................19
6 Basic Settings PTZ Dome Camera ............................................................20
6.1 Dome ID ........................................................................................................20
6.2 Signal Transmission ......................................................................................20
6.3 Video Standard PTZ Dome Camera .............................................................21
6.4 Baud Rate .....................................................................................................21
6.5 Protocol .........................................................................................................22
7 Installation and Commissioning................................................................23
7.1 Installation BackBox......................................................................................23
7.2 Installation BackPlate....................................................................................25
7.3 Wiring ............................................................................................................26
7.4 Installation PTZ Dome Camera.....................................................................27
7.4.1 In-ceiling Mount Variant ................................................................................27
7.4.2 Surface Mount Variant ..................................................................................29
7.5 Commissioning .............................................................................................31
8 Connection and Login ................................................................................32
8.1 System Requirements...................................................................................32
8.2 Connection ....................................................................................................32
8.3 Login .............................................................................................................34
9 Basic Settings .............................................................................................36
9.1 Language ......................................................................................................36
9.2 System Time .................................................................................................36
9.2.1 Manual Conguration ....................................................................................37

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9.2.2 Time Server ..................................................................................................37
9.3 Camera Name...............................................................................................38
9.4 User Management ........................................................................................38
9.4.1 Login Mode ...................................................................................................38
9.4.2 User Groups..................................................................................................39
9.4.3 User ..............................................................................................................40
9.4.3.1 Dene a User ................................................................................................40
9.4.3.2 Edit User .......................................................................................................41
9.4.4 Rights ............................................................................................................41
10 Network ........................................................................................................43
10.1 Basic Settings ...............................................................................................43
10.1.1 Manual Conguration ....................................................................................44
10.1.2 DHCP ............................................................................................................44
10.2 Alarm Hosts ..................................................................................................45
10.2.1 Settings .........................................................................................................45
10.2.2 Messages......................................................................................................48
10.2.3 Scheduler ......................................................................................................49
10.2.3.1 Week Timer ...................................................................................................49
10.2.3.2 Copy Exceptions ...........................................................................................53
10.2.4 Copy..............................................................................................................54
10.2.5 Delete Alarm Host Entry................................................................................55
10.3 Video Streaming ...........................................................................................56
10.3.1 Transfer Protocol and Format .......................................................................56
10.3.2 Transfer Method ............................................................................................57
10.3.3 TTL ................................................................................................................58
11 Video ............................................................................................................59
11.1 Video Standard .............................................................................................59
11.2 Video Settings ...............................................................................................59
11.3 Encoder Settings...........................................................................................61
11.3.1 Encoder 1......................................................................................................61
11.3.2 Encoder 2......................................................................................................63
11.3.3 Audio .............................................................................................................63
12 Motion Detection .........................................................................................64
12.1 SmartFinder ..................................................................................................65
12.2 Active Areas ..................................................................................................66
13 Interfaces .....................................................................................................68
13.1 Serial Interface ..............................................................................................68
13.2 Data Display..................................................................................................68
13.2.1 Filter ..............................................................................................................68
13.2.2 Position .........................................................................................................69
14 PTZ Conguration .......................................................................................71
14.1 Boot Sequence .............................................................................................72
14.2 Normal Display (OSD) ..................................................................................73
14.3 Dome Menu (Main Menu) .............................................................................74
14.3.1 Preset............................................................................................................75
14.3.1.1 Edit Title ........................................................................................................76
14.3.1.2 Edit Position ..................................................................................................77
14.3.1.3 AE Control.....................................................................................................77

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14.3.1.4 Motion Setup .................................................................................................78
14.3.2 Scan ..............................................................................................................80
14.3.3 Tour ...............................................................................................................81
14.3.4 Pattern ..........................................................................................................82
14.3.5 Actions ..........................................................................................................84
14.3.5.1 Alarm Actions ................................................................................................84
14.3.5.2 Alarm List ......................................................................................................85
14.3.5.3 Clear Alarm List.............................................................................................86
14.3.5.4 Schedule Action ............................................................................................86
14.3.5.5 Schedule Action List......................................................................................89
14.3.6 Screen Menu.................................................................................................89
14.3.6.1 Area Title .......................................................................................................89
14.3.6.2 Privacy Zone .................................................................................................91
14.3.6.3 Display ..........................................................................................................92
14.3.6.4 Edit Dome Title..............................................................................................93
14.3.7 Camera Setup ...............................................................................................94
14.3.7.1 Focus Control................................................................................................94
14.3.7.2 WB Control....................................................................................................95
14.3.7.3 AE Control.....................................................................................................95
14.3.7.4 Line Lock Control ..........................................................................................96
14.3.7.5 Camera Reset ...............................................................................................97
14.3.7.6 Camera Default .............................................................................................97
14.3.8 Password ......................................................................................................98
14.3.9 Setup.............................................................................................................99
14.3.9.1 Home Function..............................................................................................99
14.3.9.2 View Angle ..................................................................................................100
14.3.9.3 Date/Time ...................................................................................................101
14.3.9.4 Data ............................................................................................................104
14.3.9.5 System ........................................................................................................107
14.3.9.6 Origin Offset ................................................................................................108
14.3.9.7 Dome Reset ................................................................................................108
14.3.9.8 Dome Information .......................................................................................109
14.3.10 Run Function...............................................................................................109
15 Service and Info ........................................................................................111
15.1 Event Log .................................................................................................... 111
15.2 Conguration File ........................................................................................ 111
15.2.1 Download .................................................................................................... 111
15.2.2 Upload.........................................................................................................112
15.2.2.1 Conguration Recovery ..............................................................................112
15.2.2.2 Conguration Transfer to Several Devices .................................................112
15.3 Info ..............................................................................................................114
16 Image Transmission .................................................................................115
16.1 Web Browser ..............................................................................................115
16.2 RTSP Application ........................................................................................115
17 Maintenance ..............................................................................................117
18 Vignetting ..................................................................................................118
19 Menu Structure..........................................................................................119
20 Technical Data ...........................................................................................121

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20.1 PTZ Dome Cameras ...................................................................................121
20.2 BackBox (DDZ30IM-IP) / BackPlate (DDZ30SM-IP) ..................................124
20.3 Complete System........................................................................................124

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1 Introduction
1.1 Validity
This document applies to the IP Network PTZ Dome Camera System with the
following variants and device types:
In-ceiling mount variant
• BackBox DDZ30IM-IP
• PTZ dome camera DDZ3018-IM/HS
• PTZ dome camera DDZ3026-IM/HS
• PTZ dome camera DDZ3036-IM/HS
Surface mount variant
• BackPlate DDZ30SM-IP
• PTZ dome camera DDZ3018-SM/HS
• PTZ dome camera DDZ3026-SM/HS
• PTZ dome camera DDZ3036-SM/HS
The descriptions in this document are based on the software versions 2.4.4 (BackBox/
BackPlate) and 1.4 (PTZ dome cameras).
If text passages require distinctions to be made between the device variants, the complete
product names will be mentioned.
Pictures in this document may differ from the actual product.
1.2 Documents
Commissioning
The document entitled “Commissioning” contains the most important steps for the connec-
tion and commissioning of the device.
Installation and Conguration (this document)
The document entitled “Installation and Conguration” contains detailed descriptions of
the installation, connection, commissioning and conguration of the device. Safety instruc-
tions, general notes and technical data are additionally provided.
The target audience is exclusively specially trained and authorized professionals (install-
ers).

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1.3 Conventions
This document contains various warning words and symbols that indicate potential sources
of danger.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE indicates practices for preventing property damage, incorrect
congurations or faulty operations.
Instructions are indicated by arrows ().
Expressions in bold/italics generally indicate a control element on the device (switches or
labels) or on its user interface (buttons, menu entries).
Paragraphs in italics provide information on basic principles, special features and efcient
procedure as well as general recommendations.

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2 Safety Instructions
Only use this unit if it is technically in proper working order, to the intended purpose and
while keeping safety and potential dangers in mind.
Qualied personnel
Installation, mounting, connection, commissioning and conguration of the unit may only
be carried out by qualied personnel. This also applies to the maintenance, testing and re-
pair, whereat the regulations of the DIN VDE 0701 series of standards (repair, modication
and inspection of electrical appliances) must be followed.
Regulations
The use of video and audio surveillance systems in general is strictly regulated. Inform
yourself about the applicable laws and regulations regarding data, working and environ-
mental protection before using the unit and ensure compliance with them.
System components
Only use internal components that have been tested and approved by Dallmeier. Inappro-
priate internal components can cause malfunctions, damages and data loss and can result
in loss of warranty.
Modications
Do not make any modications to the hardware or software that has not been tested and
approved by Dallmeier. Inappropriate modications can cause malfunctions, damages and
data loss and can result in loss of warranty.
Documentation
Carefully and completely read the documents included in delivery. Always observe the
contained instructions, notes and warnings.
Condensation water
If the unit is brought from a cold to a warm environment, resulting condensation water
can cause malfunctions and damages. In this case wait (up to 8 hours) until the unit has
reached room temperature before commissioning.
Operating conditions
Unfavourable operating conditions can shorten the life of the unit and can cause malfunc-
tions, damages and data loss and can result in loss of warranty. Observe the specications
given in the technical data, the operating condition requirements and the maintenance
instructions.
Shocks
Shocks can cause malfunctions and damages. The unit may not be moved while in opera-
tion.
Foreign bodies
If objects or liquids get into the unit, immediately disconnect it from the power supply (pull
out the power plug). Contact the sales partner responsible for your area.

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Burnt smell
If you notice burnt smell or formation of smoke from the unit, immediately disconnect it from
the power supply (pull out the power plug). Contact the sales partner responsible for your
area.
Opening
The housing of the unit may only be opened by qualied personnel for commissioning,
inspection, maintenance and repair.
Disposal
Disconnect the unit from the power supply. Remove all connected devices. Return the unit
to your respective sales partner.

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3 General Notes
3.1 Scope of Delivery
Included in the standard scope of delivery is:
1× BackBox/BackPlate
1× PTZ dome camera
1× Documentation “Installation and Conguration” (CD)
1× Documentation “Commissioning” (in print)
The scope of delivery may differ depending on the ordered equipment, the device variant
or the country of destination.
The functional range of the device depends on the ordered equipment or device variant
and may differ from this document’s content. Certain functions and features may require an
activation that is subject to costs.
3.2 Transportation and Packaging
Store the original packaging for transportation at a later date. Dallmeier electronic is not
responsible for damage resulting from unprofessional/improper transportation. The goods
should only be shipped in their original packaging.
If the original packaging is no longer available, ensure that the packaging used sufciently
protects the unit against damage, moisture, heat and cold.
3.3 Appropriate Use
The BackBox DDZ30IM-IP is designed for indoor in-ceiling mount applications and pro-
vides the IP based operation of the PTZ dome cameras DDZ3018-IM/HS, DDZ3026-IM/HS
and DDZ3036-IM/HS.
The BackPlate DDZ30SM-IP is designed for indoor surface mount applications and provides
the IP based operation of the PTZ dome cameras DDZ3018-SM/HS, DDZ3026-SM/HS and
DDZ3036-SM/HS.
3.4 Performance Features
• Horizontal resolution: up to 530 TV lines
• 1/4" EXview HAD CCD*) sensor
• Pure Digital Signal Processing
• Three Wide Dynamic Range High-Speed PTZ domes with 18× / 26× / 36× optical zoom
available
• Additional 12× digital zoom
• High sensitivity for low-light images
• ICR function for Day/Night switching
• Enhanced image quality by means of numerous control functions like AWB, AGC, BLC
and slow shutter
• Autofocus with manual override
• Hybride IP camera with analogue video preview output

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• Motion detection with selectable sensitivity
• Video compression with MPEG-2/-4 or MJPEG
• Resolution up to D1 and frame rate up to 25 fps at all resolutions
• Alarm messaging via E-mail and FTP image upload
• Integrated 64 MB RAM video memory
• High-performance Pan/Tilt/Zoom mechanism
• 248 programmable preset positions
• 16 programmable tours (8 tours, 8 pattern)
• 16 programmable scans / 1 Auto Pan
• Three mounting appliances available with integrated IP I/O interface: in-ceiling, surface
and weather-proof mount
• Easy and quick installation
• DIN EN 50130-4 compliant
For detailed information see chapter “Technical Data” on page 121.
3.5 Warranty
The terms and conditions valid at the signing of the contract shall apply.
3.6 Certications
Following approvals/certications were valid at the time of document compilation.
Refer to www.dallmeier.com for possible updates.
• CE
• FCC
• UL
• ACA
• CB
• DIN EN 50130-4 compliant

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4 Requirements
4.1 General
Unfavourable local conditions may shorten the life of the product and can cause malfunc-
tions or damages.
Do not install/operate the device in places
• with large scale dust and dirt.
• with steam or oil vapours (e.g. kitchen).
• with direct sunlight.
• strong heat emission (e.g. radiator).
• with improper ambient temperatures.
• near sources of strong radiation (e.g. radio transmitters, magnetic elds).
• with corrosive surroundings (e.g. gases, salt water).
• insufcient air ventilation (e.g. closed cabinet).
4.2 Power Supply
The device is operated at 24 V AC.
Note that the built-in heater of the weather-proof variant must be separately supplied with
24 V AC (max. 3 A) if required.
4.3 Outdoor
For outdoor installations, use the weather-proof variant.
However, note that direct insolation can cause very high temperatures inside the housing.
In this case use the corresponding sunshield.
4.4 Operation
Observe the following notes for the operation of the device:
• If the device or the cables connected to the device are located near sources of strong
radiation, the video image may be distorted.
• The device is equipped with automatic gain control (AGC). In low light the image may
be altered (e.g. noise). This is not a malfunction.
• The quality of the video image depends on the lens, the lighting and the used monitor.
• Automatic white balance depends on the lighting used and can cause colour distor-
tions in articial light.
• Poor lighting can lead to faulty white balance.

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5 Views and Connection Assignment
5.1 In-ceiling Mount Variant
BackBox
Thread for PG16
cable gland
Ceiling clamp
Ceiling clamp
Trim ring
Bubble
Fig. 5-1
Ceiling clamp
Ceiling clamp
Slot for locking tab
Thread for M4
screw eye bolt
Thread for PG16
cable gland
Locking tab
Bubble
Trim ring
Fig. 5-2

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Ceiling clamp
Slot for locking clip
M4 locking screw
for ceiling clamp
Slot for locking tabSlot for locking tab
M4 locking screw
for ceiling clamp
Ceiling clamp
Thread for PG16
cable gland
Slot for locking tab
Fig. 5-3
Slot for locking tab
Slot for locking tab
Slot for locking tab
IP board
M4 locking screw
for ceiling clamp
Slot for locking clip
Slot for locking clip
M4 locking screw
for ceiling clamp
Fig. 5-4 Top view

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PTZ Dome Camera
Locking clip
Locking clip
Lens
M3 securing screw
Fig. 5-5
5.2 Surface Mount Variant
BackPlate
Mounting hole
Locking clip
IP board
Mounting hole
Locking clip
Cable hole
Mounting hole
Fig. 5-6 Top view

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Locking clip
Cable hole
Thread for housing ring
Fig. 5-7
Locking clip
Thread for housing ring
Fig. 5-8

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PTZ Dome Camera
Lens
M3 securing screw Slot for locking clip
Fig. 5-9
5.3 IP Board
Ethernet
(RJ45 jack)
Analogue
video preview output
(cinch)
Audio IN
(3.5 mm phone jack) 24 V AC input terminal
(2-pin Weidmüller male connector)
Plug in connector
(20-pin)
Fig. 5-10

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5.4 Rotary/DIP Switch
Male connector
(20-pin)
PTZ dome camera
(bottom view)
Fig. 5-11
Rotary switch:
Dome ID (camera address 1 – 999)
DIP switch:
Signal transmission, Video standard, Baud rate, Protocol

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6 Basic Settings PTZ Dome Camera
Congure all settings described below before installing and commissioning the PTZ dome
camera.
6.1 Dome ID
Each dome camera must have a unique address (ID).
See the table below for setting the ID with the rotary switch S1 – S3 (see Fig. 5-11 on page 19).
NOTICE
In order to be able to control and congure the PTZ dome camera via web
browser, the Dome ID = 1 has to be set.
Dome ID S1 S2 S3
1 0 0 1
2 0 0 2
… … … …
10 0 1 0
11 0 1 1
… … … …
99 0 9 9
100 1 0 0
… … … …
999 9 9 9
Table 6-1 Dome ID
6.2 Signal Transmission
According to requirements the PTZ dome camera can be operated with an analogue or IP
based BackBox/BackPlate.
For a correct signal transmission the PTZ dome camera must be congured accordingly.
Set the type of signal transmission with the DIP switch S4 (see Fig. 5-11 on page 19).
Signal
transmission
S4
1234
Analogue OFF Reserved
IP based ON
Table 6-2 Signal transmission