dallmeier DOMERA DDZ4010 HS/HD Series Operating and maintenance instructions

DDZ4010-YY/HS/HD
DDZ4020-YY/HS/HD
Full High-Definition High-Speed IP Network PTZ Dome Camera
Installation and Configuration
Rev. 2.0.4 / 2013-09-09
English

DDZ40(10)(20)-YY/HS/HD
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Information about Copyright, Trademarks, Design Patents
© 2013 Dallmeier electronic
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caused by intention or gross negligence of the manufacturer.
Dallmeier electronic GmbH & Co.KG
Cranachweg 1
93051 Regensburg, Germany
www.dallmeier.com
[e-mail]
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Table of Contents
1 Introduction...................................................................................................7
1.1 Validity.............................................................................................................7
1.2 Documents......................................................................................................7
1.3 Typographical Conventions.............................................................................8
2 Safety Instructions........................................................................................9
3 General Notes..............................................................................................11
3.1 Scope of Delivery..........................................................................................11
3.2 Transportation and Packaging ......................................................................11
3.3 Appropriate Use............................................................................................11
3.4 Performance Features ..................................................................................12
3.5 Warranty .......................................................................................................13
3.6 Approvals/Certications ................................................................................13
4 Requirements..............................................................................................14
4.1 General .........................................................................................................14
4.2 Power Supply................................................................................................14
4.3 Outdoor.........................................................................................................14
4.4 Operation ......................................................................................................14
5 Views and Connection Assignment ..........................................................15
5.1 In-ceiling Mount Variant ................................................................................15
5.2 Surface Mount Variant ..................................................................................17
5.3 Terminal Area (IP I/O Interface) ....................................................................19
5.4 PTZ Dome.....................................................................................................19
5.4.1 For Surface Mount Housing (SM) .................................................................19
5.4.2 For In-ceiling Mount Housing (IM) and Weather-proof Housing (WM)..........20
5.4.3 Rotary/DIP Switches .....................................................................................20
6 Basic Settings (PTZ Dome Camera)..........................................................21
6.1 Dome ID........................................................................................................21
6.2 Signal Transmission......................................................................................21
6.3 Video Standard (PTZ Dome Camera)...........................................................22
6.4 Baud Rate.....................................................................................................23
6.5 Protocol.........................................................................................................24
7 Installation and Commissioning................................................................25
7.1 In-ceiling Mount Variant ................................................................................25
7.2 Surface Mount Variant ..................................................................................33
7.3 Weather-proof Variant...................................................................................37
8 Connection and Login................................................................................38
8.1 System Requirements...................................................................................38
8.2 Connection....................................................................................................39
8.3 Login .............................................................................................................42

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9 Basic Settings .............................................................................................44
9.1 Language......................................................................................................44
9.2 System Time .................................................................................................44
9.2.1 Manual Conguration....................................................................................45
9.2.2 Time Server ..................................................................................................45
9.3 Camera Name...............................................................................................46
9.4 User Management ........................................................................................46
9.4.1 Login Mode ...................................................................................................46
9.4.1.1 Group Login ..................................................................................................47
9.4.1.2 User Login.....................................................................................................48
9.4.1.3 LDAP Login...................................................................................................49
9.4.2 Rights............................................................................................................52
10 Network........................................................................................................54
10.1 Basic Settings ...............................................................................................54
10.1.1 Manual Conguration....................................................................................56
10.1.2 DHCP............................................................................................................56
10.2 Streaming......................................................................................................57
10.2.1 Video Server .................................................................................................57
10.2.1.1 Transfer Protocol and Format .......................................................................57
10.2.1.2 Transfer Method............................................................................................58
10.2.1.3 TTL................................................................................................................59
10.2.1.4 RTCP ............................................................................................................59
10.2.2 Dynamic Servers...........................................................................................59
10.2.3 Audio Client...................................................................................................60
10.2.4 RTSP ............................................................................................................61
11 Video ............................................................................................................63
11.1 Video Standard .............................................................................................63
11.2 Sensor...........................................................................................................64
11.2.1 Global............................................................................................................65
11.2.2 Image Optimization.......................................................................................67
11.2.3 White Balance...............................................................................................69
11.2.4 Day/Night ......................................................................................................71
11.3 Encoder Settings...........................................................................................72
11.3.1 Encoder 1......................................................................................................72
11.3.2 Encoder 2......................................................................................................75
11.3.3 Audio In.........................................................................................................75
12 Event Management .....................................................................................76
12.1 DaVid Alarm Host (PGuard)..........................................................................77
12.2 SMTP Server ................................................................................................79
12.3 FTP Server....................................................................................................82
12.4 PTZ Action ....................................................................................................85
12.5 Contact Out...................................................................................................87
12.6 Scheduler......................................................................................................90
12.6.1 Week Timer...................................................................................................90
12.6.2 Exceptions ....................................................................................................92
12.6.3 Copy Exceptions...........................................................................................94
12.7 Copy Event Settings .....................................................................................96
12.8 Delete Event Handler....................................................................................98

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13 Interfaces.....................................................................................................99
13.1 Serial Interface..............................................................................................99
13.2 Contact OUT...............................................................................................100
13.3 Data Display................................................................................................101
13.3.1 Filter............................................................................................................101
13.3.2 Position .......................................................................................................102
14 PTZConguration.....................................................................................104
14.1 Boot Sequence ...........................................................................................106
14.2 Normal Display (OSD) ................................................................................107
14.3 Dome Menu (Main Menu) ...........................................................................108
14.3.1 Position Preset............................................................................................109
14.3.1.1 Edit Title ......................................................................................................110
14.3.1.2 Edit Position................................................................................................ 111
14.3.1.3 D/N Trigger Control .....................................................................................112
14.3.2 Camera Preset............................................................................................113
14.3.2.1 AE Control...................................................................................................114
14.3.2.2 WB Control..................................................................................................117
14.3.2.3 Focus Control..............................................................................................119
14.3.2.4 Gamma .......................................................................................................120
14.3.3 Scan............................................................................................................121
14.3.4 Tour.............................................................................................................122
14.3.5 Pattern ........................................................................................................124
14.3.6 Actions ........................................................................................................126
14.3.6.1 Schedule Action ..........................................................................................127
14.3.6.2 Schedule Action List....................................................................................130
14.3.6.3 Alarm Action................................................................................................131
14.3.6.4 Alarm List....................................................................................................132
14.3.6.5 Clear Alarm List...........................................................................................133
14.3.7 Screen Menu...............................................................................................134
14.3.7.1 Area Title.....................................................................................................135
14.3.7.2 Privacy Zone...............................................................................................136
14.3.7.3 Display ........................................................................................................144
14.3.7.4 Edit Dome Title............................................................................................145
14.3.8 Camera Setup.............................................................................................146
14.3.9 Password ....................................................................................................147
14.3.10 Setup...........................................................................................................148
14.3.10.1 Language....................................................................................................149
14.3.10.2 Home Function............................................................................................149
14.3.10.3 View Angle ..................................................................................................150
14.3.10.4 Date/Time ...................................................................................................151
14.3.10.5 Data ............................................................................................................156
14.3.10.6 System........................................................................................................160
14.3.10.7 Origin Offset................................................................................................161
14.3.10.8 Dome Information .......................................................................................162
14.3.11 Run Function...............................................................................................163

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15 Service and Info ........................................................................................164
15.1 Downloads ..................................................................................................164
15.2 Factory Settings..........................................................................................164
15.3 Licenses......................................................................................................165
15.4 Event Log....................................................................................................165
15.5 Conguration File........................................................................................166
15.5.1 Download....................................................................................................166
15.5.2 Upload.........................................................................................................167
15.5.2.1 Conguration Recovery ..............................................................................167
15.5.2.2 Conguration Transfer to Several Devices .................................................168
15.6 Info..............................................................................................................169
16 Image Transmission .................................................................................170
16.1 Web Browser ..............................................................................................170
16.2 RTSP Application ........................................................................................170
17 Maintenance ..............................................................................................172
18 PTZ Menu Structure..................................................................................173
19 Pin Assignment.........................................................................................175
19.1 Terminal Area..............................................................................................175
19.2 Weather-proof Housing...............................................................................178
20 TechnicalSpecications ..........................................................................179
21 Technical Drawings ..................................................................................181
21.1 In-ceiling Mount Variant ..............................................................................181
21.2 Surface Mount Variant ................................................................................182
21.3 Weather-proof Variant.................................................................................183

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1 Introduction
1.1 Validity
This document applies to the following Full High-Denition high-speed IP
network PTZ dome cameras:
• DDZ4010-IM/HS/HD (in-ceiling mount variant)
• DDZ4010-SM/HS/HD (surface mount variant)
• DDZ4010-WM/HS/HD (weather-proof variant)
• DDZ4020-IM/HS/HD (in-ceiling mount variant)
• DDZ4020-SM/HS/HD (surface mount variant)
• DDZ4020-WM/HS/HD (weather-proof variant)
The descriptions in this document are based on the software versions 3.4.0.4 (IP I/O
interface) and V1.38 (PTZ dome cameras).
If text passages require distinctions to be made between the device variants, the com-
plete product names will be mentioned.
Pictures in this document may differ from the actual product.
1.2 Documents
Commissioning
The document entitled “Commissioning” contains the most important steps for the con-
nection and commissioning of the respective devices.
InstallationandConguration(thisdocument)
This document contains detailed descriptions of the installation, connection, commission-
ing and conguration of the above-mentioned devices.
In addition, safety instructions, general notes and basic technical specications are pro-
vided.
The target audience is trained and authorized professionals (installers).

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1.3 Typographical Conventions
This document may contain various warning words and symbols that indicate potential
sources of danger.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE indicates practices for preventing property damage, incorrect
congurations or faulty operations.
For reasons of clarity and readability, various text formatting elements and types of em-
phasis are used in this documentation:
Instructions are indicated by arrows ().
Always carry out instructions one after the other in the sequence described.
Expressions in bold/italics generally indicate a control element on the device (switches
or labels) or on its user interface (buttons, menu entries).
Paragraphs in italics provide information on basic principles, special features and efcient
procedure as well as general recommendations.

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2 Safety Instructions
Only use the units described in this document if they are technically in proper working
condition and for the intended purpose while keeping safety and potential dangers in
mind.
QualiedPersonnel
The installation, mounting, connection, commissioning and conguration of the units may
only be carried out by qualied personnel.
This also applies to the maintenance, testing and repair, whereat the regulations of the
DIN VDE 0701 series of standards (repair, modication and inspection of electrical appli-
ances) must be followed.
Regulations
The use of video and audio surveillance systems is, in general, strictly regulated.
Inform yourself about the currently valid laws and regulations regarding data, worker and
environmental protection before using the units and ensure compliance with them.
System Components
Only use internal components that have been tested and approved by Dallmeier.
Inappropriate internal components may cause malfunctions, damages and data loss and
may result in the loss of warranty.
Modications
Do not make any modications to the hardware or software that have not been tested and
approved by Dallmeier.
Inappropriate modications may cause malfunctions, damages and data loss and may
result in the loss of warranty.
Documentation
Read the documents included in the delivery carefully and thoroughly.
Always observe the contained instructions, notes and warnings.
Condensation Water
If the units are brought from a cold to a warm environment, resulting condensation water
may cause malfunctions and damages.
In this case, wait (up to 8 hours) until the units have reached room temperature before
commissioning.
Earthing & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages) and devices
(protection against overvoltages) and the immunity of information and communication
technology equipment to electromagnetic interferences (EMI), all protective measures,
which are specied by the currently valid DIN, VDE and ISO standards and which provide
for a standard-compliant earthing and a correct equipotential bonding of electrical and
electronic devices, are mandatory and must be fullled by all means.

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Lightning Storms
To avoid damage to the units by electrical surge during lightning storms, unplug the units
from the mains power supply (pull out the power plug).
This is also recommended, when the units have been unused for a long period of time.
Operating Conditions
Unfavourable operating conditions can shorten the life of the units and may cause mal-
functions, damages and data loss and may result in the loss of warranty.
Observe the specications given in the technical data, the operating condition require-
ments and the maintenance instructions.
Shocks
Shocks can cause malfunctions and damages.
The units may not be moved while in operation.
Foreign Bodies
If objects or liquids get into the units, immediately disconnect them from the power supply
(pull out the power plug).
Contact the sales partner responsible for your area.
Burnt Smell
If you notice burnt smell or formation of smoke from the units, immediately disconnect
them from the power supply (pull out the power plug).
Contact the sales partner responsible for your area.
Opening
The housings of the units may only be opened by qualied personnel for commissioning,
inspection, maintenance and repair.
Disposal
Do not dispose waste electrical and electronic equipment into the household trash.
Disconnect the units from the power supply.
Remove all connected devices.
Return the units to your respective sales partner.

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3 General Notes
3.1 Scope of Delivery
Included in the standard scope of delivery is:
1× PTZ dome camera
DDZ4010-YY/HS/HD or
DDZ4020-YY/HS/HD
1× Mounting device (with integrated IP I/O interface):
In-ceiling ush mount enclosure (BackBox DDZ40IM-HD) or
Surface mount plate (BackPlate DDZ40SM-HD) or
Weather-proof housing (DDZ40WM-HD)
1× Documentation “Installation and Conguration” (published on CD-ROM)
1× Documentation “Commissioning” (published in print and on CD-ROM)
The scope of delivery may differ depending on the ordered equipment, the device variant
or the country of destination.
The functional range of the devices depend on the ordered equipment or device variant
and may differ from this document’s content.
Certain functions and features may require the purchase of an additional license.
3.2 Transportation and Packaging
Store the original packaging for transportation at a later date.
Dallmeier is not responsible for damage resulting from unprofessional/improper transpor-
tation.
The goods should only be shipped in their original packaging.
If the original packaging is no longer available, ensure that the packaging used sufciently
protects the units against damage, moisture, heat and cold.
3.3 Appropriate Use
The DDZ4010-YY/HS/HD and DDZ4020-YY/HS/HD are Full High-Denition high-speed
IP network PTZ dome cameras.
The in-ceiling mount variants (DDZ4010-IM/HS/HD, DDZ4020-IM/HS/HD) are designed
for indoor ush-mount installations in suspended ceilings.
The surface mount variants (DDZ4010-SM/HS/HD, DDZ4020-SM/HS/HD) are designed
for indoor surface-mount installations on ceilings.
The weather-proof variants (DDZ4010-WM/HS/HD, DDZ4020-WM/HS/HD) are designed
for outdoor installations.
All of the device variants mentioned above can be powered via PoE+ (Power over Ether-
net, IEEE 802.3at) or supplied with 24/28 V AC (separate power supply unit required).
Note that the built-in fan and heater of the weather-proof housing must be separately sup-
plied with an additional power supply unit (24 V AC, max. 3 A).

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3.4 Performance Features
• 1/3" Full HD CMOS image sensor with Dallmeier technology
• Pure Digital Signal Processing
• High-speed PTZ dome
• 10× optical zoom (DDZ4010-YY/HS/HD)
• 20× optical zoom (DDZ4020-YY/HS/HD)
• 12× digital zoom
• ICR1) function for Day/Night switching
• Comprehensive set of image optimization functions like AWB, AGC, BLC and Slow Shutter
• Auto-focus with manual override
• WDR – Wide Dynamic Range2) (DDZ4020-YY/HS/HD only)
• Digital Noise Reduction (DNR)
• Resolution: SD (NTSC/PAL), HD (up to 1080p)
• Video compression: H.264, MJPEG
• Frame rate up to 60 fps3)
• Simultaneous Dual-Streaming (video compression, resolutions, frame and bit rates of
each stream independently adjustable)
• Privacy Zone Masking (hiding/masking of up to 8 protected areas)
• Motion detection4) with selectable sensitivity
• Alarm notication via DaVid Protocol5), e-mail and FTP image upload
• Bidirectional audio (intercom)
• Local video memory4) (USB/SDHC port)
• 64 MB RAM video buffer
• High-performance Pan/Tilt/Zoom mechanism
• 248 programmable preset positions
• 16 programmable scans / 1 Auto Pan
• 8 programmable pattern
• 8 programmable tours
• Voltage supply via PoE+ or with 24/28 V AC
• Three available mounting variants (IP I/O interface integrated):
in-ceiling mount (IM), surface mount (SM) or weather-proof (WM)
• Easy and quick installation
• IP67 (weather-proof variant)
• ONVIF compliant
• DIN EN 50130-4 compliant
For detailed information, see the relevant product data sheets.
1) ICR = IR Cut Filter Removable
2) Provides enhanced colour reproduction and detail resolution even in scenes with a wide range of contrast and strong
backlighting.
3) Depending on the set resolution.
4) Function is in preparation.
5) Dallmeier Video Protocol

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3.5 Warranty
The terms and conditions valid at the signing of the contract shall apply.
3.6 Approvals/Certications
The following approvals/certications were valid for all devices described in this document
at the time of this document’s compilation:
• CE
• FCC
• UL
• ACA
• UVV-Kassen (DGUV Test)
• CB
• DIN 50130-4 compliant
Visit www.dallmeier.com for possible updates.

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4 Requirements
4.1 General
Unfavourable local conditions may shorten the life of the products and may cause mal-
functions or damages.
Do not install/operate the devices in places
• with a large amount of dust and dirt,
• with steam or oil vapours (e.g. kitchen),
• with direct sunlight,
• with strong heat emissions (e.g. radiator),
• with improper ambient temperatures,
• near sources with strong radiation (e.g. radio transmitters, magnetic elds),
• with corrosive surroundings (e.g. gases, salt water),
• insufcient air ventilation (e.g. closed cabinet).
4.2 Power Supply
The devices can be powered via PoE+ (Power over Ethernet) or supplied with 24/28 V AC
(separate power supply unit required).
Ensure that the existing network supports the PoE standard IEEE 802.3at if you want
to power the devices via Power over Ethernet.
Note that the built-in fan and heater of the weather-proof housing must be separately sup-
plied with an additional power supply unit (24 V AC, max. 3 A).
4.3 Outdoor
For outdoor installations, always use the respective weather-proof variant.
However, note that direct sunlight can cause very high temperatures inside the housing.
In this case, use the corresponding sunshield.
4.4 Operation
Observe the following notes for the operation of the devices:
• If the devices or the cables connected to the devices are located near sources with
strong radiation, the video image may be distorted.
• The devices are equipped with an automatic gain control (AGC). In low light condi-
tions the image may be altered (e.g. noise). However, this is not a malfunction.
• The quality of the video image depends on the lighting conditions and the used moni-
tor.
• The accuracy of the automatic white balance (AWB) algorithm depends on the light-
ing used. Mixed light (consisting of articial light and daylight) may cause colour
distortions (inaccurate colour reproduction).
• Poor lighting can lead to a faulty white balance.

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5 Views and Connection Assignment
5.1 In-ceiling Mount Variant
Ventilation slots
Housing (BackBox)
with IP I/O interface
Trim ring with bubble
Ceiling clamp Ceiling clamp
Cable entry
Fig. 5-1
Ventilation slots
Housing (BackBox)
with IP I/O interface
Trim ring with bubble
Ceiling clamp
Cable entry
M4 screw eye bolt
Slot for locking tab
(trim ring)
Slot for locking tab
(trim ring)
Locking tab
Cover plate
for cable entry
Fig. 5-2

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Cable entry
Slot for locking tab
(trim ring)
Terminal area
(IP I/O interface)
Connector for
plug-in module
Thread for
securing screw
(plug-in module)
Slot for locking tab
(trim ring)
Slot for locking tab
(trim ring)
Thread for
securing screw
(plug-in module)
Thread for
M4 screw eye bolt
Fig. 5-3 Housing top view (without plug-in module)
M4 locking screw
(ceiling clamp)
Plug-in module for
PTZ dome camera
Connector for
PTZ dome camera
Securing screw
(plug-in module)
M4 locking screw
(ceiling clamp)
Slot for
locking clip of
PTZ dome camera
Securing screw
(plug-in module)
Thread for
securing screw
(PTZ dome camera)
Thread for
securing screw
(PTZ dome camera)
USB / SDHC port
Slot for
locking clip of
PTZ dome camera
Fig. 5-4 Housing top view (with built-in plug-in module)

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5.2 Surface Mount Variant
Securing screw
(housing ring)
Housing base (BackPlate)
with IP I/O interface
Housing ring
with bubble
Cable entry
Ventilation slots
Ventilation slot
Fig. 5-5
Terminal area
(IP I/O interface)
Housing base (BackPlate)
with IP I/O interface
Thread for housing ring
Cable entry
Ventilation slots
Ventilation slots
Locking clip for
PTZ dome camera
Locking clip for
PTZ dome camera
Connector for
plug-in module
Thread for
securing screw
(PTZ dome camera)
Thread for
securing screw
(PTZ dome camera)
Fig. 5-6 Housing base (without plug-in module)

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Cable entry
Terminal area
(IP I/O interface)
Connector for
plug-in module
Thread for
securing screw
(plug-in module)
Thread for
securing screw
(plug-in module)
Mounting hole for
4×60 mm screw
Mounting hole for
4×60 mm screw
Mounting hole for
4×60 mm screw
Fig. 5-7 Housing base top view (without plug-in module)
Plug-in module for
PTZ dome camera
Connector for
PTZ dome camera
Securing screw
(plug-in module)
Locking clip for
PTZ dome camera
Securing screw
(plug-in module)
USB / SDHC port
Thread for securing screw
(PTZ dome camera)
Locking clip for
PTZ dome camera
Thread for securing screw
(PTZ dome camera)
Thread for
housing ring
Fig. 5-8 Housing base top view (with built-in plug-in module)

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5.3 Terminal Area (IP I/O Interface)
GP In/Out
RS485
Audio
IN
Audio
OUT
LAN / PoEPower
24 V AC
Fig. 5-9
For pinout information, see chapter “Pin Assignment” on page 175.
5.4 PTZ Dome
5.4.1 For Surface Mount Housing (SM)
M3 securing screw
Slot for locking clip
Lens
Fig. 5-10

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5.4.2 For In-ceiling Mount Housing (IM) and Weather-proof Housing (WM)
M3 securing screw Locking clip
Lens
Fig. 5-11
5.4.3 Rotary/DIP Switches
Male connector
Rotary switch:
Dome ID (camera address 1 – 999)
DIP switch:
Signal transmission, Video standard, Baud rate, Protocol
Fig. 5-12 PTZ dome bottom view