Dascom DP-330 Series User manual

D
D
P‐
3
T
h
DAS
C
w
w
3
30
D
h
er
m
C
OM Europ
e
Heuweg
3
89168 Ul
m
German
y
w
w.dascom
Ser
i
Ope
r
D
P-
3
m
al
e
GmbH
3
m
y
.com
i
es
r
ator’s
3
30
Pri
n
Man
u
n
te
r
u
al
r
37992
5
5
b

i
Conformity wit
h
Note: Conform
- using interfa
c
- non-observa
n
- installing co
m
- unauthorized
Die Konformit
ä
Hinweis: Die
K
- Benutzung v
o
- Nichtbeachtu
- Ersetzen von
- Eingriffe dur
c
FCC Part
1. This devic
1) This devi
c
2) This devi
c
2. Changes o
to operate th
e
This equipm
e
FCC Rules.
T
installation.
This equipm
e
instructions,
not occur in
a
which can b
e
one or more
o
Re-orientate
Increase the
s
Connect the
e
Consult the
d
Canadia
n
This device
compatibilit
y
if applicable
h
the above me
ity may be affe
c
c
e cables not co
n
ce of importan
t
m
ponents not ap
manipulation
Dieses Ger
ä
Elektromag
n
werden die
A
ä
t zu den oben
a
K
onformität kan
n
o
n nicht spezifiz
ng wichtiger Hi
n
Bauteilen, die
n
c
h Unbefugte
15 Class
B
c
e complies w
i
c
e may not ca
u
c
e must accep
t
o
r modificatio
n
e
equipment.
e
nt has been t
e
T
hese limits a
r
e
nt generates
u
may cause ha
r
a
particular in
s
e
determined
b
o
f the followi
n
or relocate th
e
s
eparation be
t
e
quipment int
o
d
ealer or an e
x
n
Depart
m
fulfills the Euro
p
y
and relating to
.
ntioned Directi
v
c
ted by:
mplying with th
e
t
instructions in
t
proved for this
d
ä
t erfüllt die Anf
o
n
etischen Vertr
ä
A
nforderungen
b
a
ngeführten Ric
h
n
beeinflusst we
r
ierten Schnittst
e
n
weise der Bedi
n
icht vom Herst
e
B
i
th Part 15 of
t
u
se harmful i
n
t
any interfere
n
n
s not express
l
e
sted and fou
n
r
e designed t
o
u
ses and can
r
r
mful interfer
e
stallation. If t
h
b
y turning the
n
g measures:
e
receiving an
t
t
ween the equ
i
o
an outlet on
x
perienced ra
d
m
ent of C
o
ww
w
p
ean standards
low-voltage el
e
v
es is indicated
b
e
specifications
t
he operator´s
m
d
evice by the m
o
rderungen der
ä
glichkeit sowie
bezüglich RoH
S
h
tlinien ist durc
h
r
den durch:
e
llen
enungsanleitun
e
ller für dieses
G
t
he FCC Rule
s
n
terference.
n
ce received,
ly approved b
n
d to comply
w
o
provide reas
o
r
adiate radio
fr
e
nce to radio
c
h
is equipmen
t
equipment o
ff
tenna.
i
pment and re
c
a circuit diff
e
d
io/TV techni
c
o
mmunic
a
w
.dascom.co
m
requirements b
y
e
ctrical equipme
b
y the CE symb
m
anual
anufacturer
Europäischen
N
bezüglich Elekt
S
und falls anw
e
h
das am Gerät
g
G
erät freigegeb
s
. Operation i
s
including int
e
y the party re
s
w
ith the limit
s
o
nable protect
fr
equency ene
r
c
ommunicati
o
t
does cause h
a
ff
and on, the
u
c
eiver.
e
rent from tha
t
c
ian for help.
a
tions Ra
m

y
complying wit
h
nt. Furthermor
e
ol attached to t
h
N
ormen durch
E
rischer Betrieb
s
e
ndbar R&TTE
e
angebrachte C
E
en wurden
s
subject to th
e
e
rference that
m
s
ponsible for
c
s
for a Class
B
ion against h
a
r
gy and, if not
o
ns. However,
a
rmful interfe
r
u
ser is encour
a
t
to which the
dio Inter
f
h
the Directive
r
e
it fulfills the re
q
h
e device.
E
inhaltung der
R
s
mittel mit Nied
e
e
rfüllt.
E
-Zeichen geke
e
following t
w
m
ay cause un
d
c
ompliance c
o
B
digital devic
e
a
rmful interfe
r
installed and
there is no g
u
r
ence to radio
a
ged to try to
c
receiver is co
f
erence S
t
r
elating to elect
r
q
uirements for
R
R
ichtlinien bezü
g
e
rspannung. De
s
nnzeichnet.
w
o conditions:
d
esired opera
t
o
uld void the
u
e
, pursuant to
r
ence in a resi
d
used in accor
d
u
arantee that i
n
or television
r
c
orrect the int
e
o
nnected.
t
atement
r
omagnetic
R
oHS and R&T
T
g
lich der
s
Weiteren
t
ion.
u
ser's authorit
y
Part 15 of the
d
ential
d
ance with th
e
n
terference w
i
r
eception,
erference by
T
E
y
e
e
i
ll

ii
Thisdevicec
o
conditions:1
)
interferencet
transmitterm
byIndustryC
a
sochosentha
t
communicati
o

Leprésentap
p
L'exploitation
l'utilisateurd
e
compromettr
e
p
eutfonction
n
IndustrieCan
a
Danslebutd
e
typed'anten
n
l'intensiténé
c
gaind'antenn


Battery D
Only disposes
Acknowledg
m
DASCOM is a
Bluetooth is
a
Zebra, CPC
L
Windows is
a
All other tra
d
© 2015 by DA
S
Read
ventilated. Do
o
mplieswithIn
d
)
thisdevicem
a
hatmaycause
ayonlyoperat
e
a
nada.Tored
u
t
theequivale
n
o
n.Maximum
p
p
areilestconf
o
estautorisée
a
e
l'appareildoi
t
e
lefonctionne
m
n
eravecunea
n
a
da.
e
réduirelesris
q
n
eetsongain
d
c
essaireàl'éta
b
emaximaldu
E
isposal
of used batteri
e
m
ents:
registered trad
e
a
registered tr
L
and ZPL are
a
registered tr
a
d
emarks are t
h
S
COM Europe
G
all set up and
o
not operate ne
a
d
ustryCanada
a
ynotcausein
t
undesiredope
eusinganant
e
u
cepotentialra
n
tisotropically
p
oweroutput
p
o
rmeauxCNR
d
a
uxdeuxcondi
t
t
acceptertout
m
ent.Confor
m
n
tenned'unty
p
q
uesdebrouill
a
d
esortequela
p
b
lissementd'u
n
E
UTest:4.5W
/
e
s according ins
e
mark of DASC
O
r
ademark of B
l
registered tra
d
a
demark of
M
h
e property of
G
mbH, Ulm, Ge
o
perating instru
c
a
r a heat sourc
e
ww
w
license‐exemp
t
t
erference;2)
t
rationofthed
e
e
nnaofatype
a
diointerferen
c
radiatedpowe
p
lusmaximum
d
'IndustrieCan
a
t
ionssuivantes
brouillagerad
i
m
émentàlaré
g
p
eetd'ungain
a
geradioélect
r
p
uissanceisotr
o
n
ecommunicat
i
/
m
2
Limiteest
1
tructions and/o
r
O
M Europe Gm
l
uetooth SIG,
d
emarks of Z
e
M
icrosoft Corp
o
their respecti
v
rmany. All righ
t
c
tions before pr
o
e
.
w
.dascom.co
m
t
RSSstandard
(
t
hisdevicemu
s
e
vice.UnderI
n
a
ndmaximum
(
c
etootheruse
r
r(e.i.r.p.)isno
t
antennagain
o
a
daapplicable
s
:(1)l'appareil
i
oélectriquesu
b
g
lementationd
maximal(oui
n
r
iqueàl'intent
i
o
perayonnée
é
i
onsatisfaisan
t
1
0W/m
2
r
your local reg
u
bH
Inc.
e
bra Technol
o
o
ration
v
e owners.
t
s reserved.
o
ceeding with o
m

(
s).Operation
i
s
tacceptanyin
n
dustryCanad
a
(
orlesser)gain
r
s,theantenn
a
t
morethanth
a
o
ftheEUTis:4.
s
auxappareils
nedoitpaspr
o
b
i,mêmesile
b
'IndustrieCan
a
n
férieur)appro
u
i
ondesautres
u
é
quivalente(p.
i
t
e.  Lapuissan
c
u
lations.
o
gies
peration. Do n
i
ssubjecttoth
e
terference,inc
a
regulations,t
h
approvedfor
t
a
typeanditsg
a
a
tnecessaryf
o
5W/m
2
,Limit
i
radioexempt
s
o
duiredebroui
l
b
rouillageests
u
a
da,leprésent
é
u
vépourl'éme
t
u
tilisateurs,ilf
a
i
.r.e.)nedépas
s
c
edesortiema
x
ot operate in a
n
e
followingtw
o
luding
h
isradio
t
hetransmitte
r
a
inshouldbe
o
rsuccessful
i
s10Wm
2
.
s
delicence.
il
lage,et(2)
usceptibled'e
n
é
metteurradi
o
t
teurpar
a
utchoisirle
s
epas
x
imaleplus
n
enclosure unl
e
o

r

n

o

e
ss properly

iii
Lese
n
geschlossene
n
Betrieb
No u
s
replacement p
a
may make the
certain the pri
n
Connecting thi
s
substances.
D
Enth
ä
qualifiziertes
K
Betrieb zu ge
w
des Produkts
g
bevor Sie sie
b
abnehmen od
e
Elektroschock
Drucker nicht i
Specifica
t
DASCOM R
e
Germany :
UK:
France:
Singapore (A
P
Americas:
China:
n
Sie vor der In
b
n
Raum, es sei
d
s
er-serviceable
p
a
rts is required
t
product unsafe
n
ter is disconne
c
s
printer to an u
D
o not operate n
ä
lt keine Teile, d
K
undendienstpe
r
w
ährleisten. Än
g
efährden. Wäh
b
erühren. Verge
e
r das Gerät rei
n
führen. Setzen
n der Nähe von
t
ions are s
u
e
presentativ
e
DASCO
M
DASCO
M
DASCO
M
P
): DASCO
M
Dascom
A
Jiangmen
b
etriebnahme di
e
d
enn dieser wir
d
p
arts inside. R
e
t
o warrant prop
e
to operate. Th
e
c
ted from AC p
o
ngrounded rec
e
ear liquid or spi
d
ie vom Bedien
e
r
sonal. Die Ver
w
derungen oder
rend des Druck
e
wissern Sie sic
h
n
igen bzw. wart
e
Sie den Drucke
Flüssigkeiten
u
u
bject to c
h
e
s:
M
Europe GmbH
M
GB Ltd, Hart
H
M
Europe GmbH
M
AP Pte Ltd, 21
A
mericas Corp,
Dascom Com
p
ww
w
e
Aufbau- und
B
d
ordnungsgem
ä
e
fer service or r
e
e
r, safe operati
o
e
print head and
o
wer before re
m
e
ptacle can res
u
ll liquid into the
e
r instandgeset
z
w
endung von e
c
Modifikationen
d
e
ns werden Dr
u
h
, dass der Dru
c
e
n. Schließen
S
r niemals in die
u
nd lassen Sie
k
h
ange with
, Heuweg 3, D-
8
H
ouse, Priestley
, 117 Avenue V
Bukit Batok Cr
e
34 Lakeview C
o
p
uter Periphals
C
w
.dascom.co
m
B
edienungsanle
ä
ß belüftet. Ne
h
e
pairs to a qual
i
o
n. Any alterat
i
motors get hot
m
oving any cov
e
u
lt in electrical s
h
printer at any ti
m
z
t werden könn
e
c
hten DASCOM
d
ieses Geräts
m
u
ckerkopf und
M
c
ker nicht mehr
S
ie diesen Druc
k
Nähe von feue
r
k
eine Flüssigkei
t
out notice
.
8
9079 Ulm, Ph
o
Road, Basings
t
ictor Hugo9210
e
scent, #29-81,
o
urt, Verona, V
A
C
o., Ltd, No.39
9
m

itung Betreibe
n
h
men Sie den D
r
i
fied service pr
o
i
on or modificati
during use. W
a
e
rs or performi
n
hock. Never pl
a
m
e.
e
n. Bitte wende
n
Ersatzteilen ist
m
achen die Gar
a
M
otoren heiß. W
a
an die Stromqu
k
er nicht an ein
e
r
- oder explosio
t
en in den Druc
k
.
o
ne: +49 (0) 731
t
oke, Hampshir
e
0 Boulogne-Bill
a
WCEGA Towe
r
A
24482, USA,
P
9
, jinxing Road,
n
Sie den Druck
e
rucker nicht in
d
o
fessional. Use
on of this devic
e
a
it until they co
o
n
g any required
a
ce the printer
n
n
Sie sich bei In
s
notwendig, um
a
ntie ungültig u
n
a
rten Sie, bis si
c
elle angeschlo
s
e
ungeerdete St
e
nsgefährlichen
S
k
er gelangen.
2075 0
e
, RG24 9PU,
P
a
ncourt, Phone
:
r
, 658065, Pho
n
P
hone: +1 (877
)
Jianghai Distric
t
e
r nicht in eine
m
d
er Nähe einer
W
of genuine DA
S
e
voids the use
r
o
l before touchi
n
cleaning or mai
n
ear inflammabl
e
s
tandsetzung o
d
ordnungsgemä
ß
n
d können den
s
c
h die Teile ab
g
s
sen ist, bevor
S
e
ckdose an; di
e
S
toffen. Betreib
e
P
hone: +44 (0) 1
:
+33 (1)73 02
5
n
e: [phone]
)
434 1377
t
Jiangmen
m
kleinen,
W
ärmequelle in
S
COM
r
warranty and
n
g them. Make
ntenance.
e
or explosive
d
er Reparatur a
ß
en, sicheren
s
icheren Betrie
b
g
ekühlt haben,
S
ie Abdeckunge
e
s kann zum
e
n Sie den
256 481481
5
1 98
8
33
n
b
n

1
Table
o
Introducti
o
Printer Fe
a
Quick Star
t
A.  Pap
e
B.  Prin
t
C.  Batt
e
D.  Cha
r
E.  Pow
e
F.  Con
t
G.  Perf
o
Confi
g
urat
i
A.  Inst
a
B.  Con
f
Inte
g
ratin
g
A.  Win
d
Print Dri
v
I.  U
II.
 B
III.
 B
B.
 Win
d
C. 
A
nd
r
I.  B
II.

W
D. 
A
ppl
 B I.
Media .......
.
A.  Stan
B.
 Blac
k
Maintenan
c
A.  Cle
a
B.  Batt
e
I. 
G
II. 
C
III. 
A
IV.  T
e
C.  Trou

G
I.
 F
a
II.
D.
 Obt
a
APPENDIX
A. 
A
pp
e
B. 
A
pp
e
Glossar
y
o
Index........
.
o
f Conte
n
o
n.................
.
a
tures..........
.
t
Instructio
n
e
r Load .......
.
t
er Installatio
e
ry Installati
o
r
ge Battery..
.
e
r On..........
.
t
rol Panel ....
.
o
rming a Pri
n
i
on..............
.
a
ll Config To
o
f
iguration Se
t
the Printer
d
ows Deskto
v
ers..............
.
SB..............
.
luetooth – G
luetooth –
W
d
ows Tablet
s
r
oid Tablets
&
luetooth......
.
W
i- Fi............
.
e™ Tablets
&
luetooth......
.
.
...................
.
dard Media.
.
k Mark Medi
a
c
e and Trou
a
ning............
.
e
ry Care......
.
G
etting the M
a
C
harging the
B
A
dditional Ba
t
e
sting the P
o
bleshooting
.
G
eneral Error
a
ult Descrip
t
a
ining Servic
e
...................
.
e
ndix A – D
P
e
ndix B – D
P
f Terms......
.
.
...................
.
n
ts
.
...................
.
...................
n
s.................
.
...................
n.................
o
n ................
.
...................
.
...................
.
...................
n
ter Sel
f
-Tes
.
...................
o
l.................
t
up..............
into
y
our B
u
p Computer
s
.
...................
.
...................
eneral.........
W
indows 7 an
s
and Smart
p
&
Smart pho
n
.
...................
.
...................
&
Smartpho
n
.
...................
.
...................
.
...................
a
Position....
bleshootin
g
.
...................
.
...................
a
ximum Batt
B
attery........
t
tery and Sa
f
o
wer Adapte
r
.
...................
Conditions.
t
ion and Res
o
e
..................
.
...................
P
-330 Printer
P
-330L Print
e
.
...................
.
...................
ww
w
....................
....................
....................
....................
....................
....................
....................
....................
....................
t ..................
....................
....................
....................
u
siness Ap
p
s
..................
....................
....................
....................
d above ......
p
hones.........
n
es..............
....................
....................
n
es ..............
....................
....................
....................
....................
g
...................
....................
....................
ery Life........
....................
f
ety Informati
r
and Batter
y
....................
....................
o
lution.........
....................
....................
Specificatio
n
e
r Specificati
o
....................
....................
w
.dascom.co
m
...................
.
...................
.
...................
.
....................
....................
....................
....................
....................
....................
....................
...................
.
....................
....................
p
lications ..
.
....................
....................
....................
....................
....................
....................
....................
....................
....................
....................
....................
...................
.
....................
....................
...................
.
....................
....................
....................
....................
on ...............
y
...................
....................
....................
....................
....................
...................
.
n
s ................
o
ns ..............
...................
.
...................
.
m

.
...................
.
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
.
...................
.
.
...................
.
.
...................
.
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
...................
.
.
...................
.
...................
.
...................
.
.
...................
.
.
...................
.
...................
.
...................
....................
....................
....................
....................
....................
....................
....................
.
...................
....................
....................
.
...................
....................
....................
....................
....................
....................
....................
....................
....................
....................
....................
....................
.
...................
....................
....................
.
...................
....................
....................
....................
....................
....................
....................
....................
....................
....................
....................
.
...................
....................
....................
.
...................
.
...................
..........2 
..........3 
..........4 
..........4 
..........5 
..........5 
..........6 
..........6 
..........7 
..........7 
..........8 
..........8 
..........9 
........11 
........11 
........11 
........11 
........11 
........11 
........12 
........12 
........12 
........12 
........12 
........12 
........13 
........13 
........13 
........14 
........14 
........14 
........14 
........14 
........15 
........15 
........16 
........16 
........16 
........17 
........18 
........18 
........19 
........20 
........22 

2 www.dascom.com
Introduction
Thank you for purchasing the Tally Dascom DP-330 Series mobile thermal printer also referred to in
this manual as the “DP-330” (for Receipt) or “DP-330L” (for Label). The DP-330 series prints on
special thermal media supplied in roll form up to 80 mm wide. All models are equipped with a USB
port which supports cabled communications. All models support an optional internal Bluetooth
interface. Complete specifications may be found in Appendix A – DP-330 Printer Specifications and
Appendix B – DP-330L Printer Specifications.
The remainder of this manual focuses on preparing the printer for initial use and performing tasks that
will be encountered during daily use.
Maintenance and Troubleshooting describes how to maintain the printer for optimal performance and
has information on how to diagnose any problems that may occur.

3
Printe
r
Your DP-3
 Ea
s
 Qu
i
 IP
5
 Pri
n
 Ex
t
 Pri
n
 Th
e
 Co
m
 E
m
For detaile
DP-330L
S
r
Featur
e
30 features
s
y-to-read
c
i
ckly prints
a
5
4 rated for
w
n
t speeds u
t
ensive font
s
n
ter configu
e
latest in b
a
m
patible wi
t
m
ulations th
a
d specifica
t
S
pecificatio
n
e
s
:
c
ontrol face
a
wide vari
e
w
ater and
d
p to 4 ips
s
, characte
r
ration is qu
a
ttery tech
n
t
h Window
s
a
t allow the
t
ions refere
n
n
s.
ww
w
and simple
e
ty of ticket
s
d
ust resista
n
r
sets, bar
c
ick and ea
s
n
ology provi
s
, Windows
printer to b
e
n
ce
A
ppen
d
w
.dascom.co
m
drop-in pa
p
s
, receipts,
a
n
ce... plus
r
c
odes and
g
s
y with a se
t
des for full-
Mobile, Ap
p
e
a drop-in
d
ix A – DP-
3
m

p
er loading
a
nd labels
(
r
ated for re
p
g
raphic cap
a
t
up tool
shift printin
g
p
le iOS, an
d
replaceme
n
3
30 Printer
S
(
330L)
p
eated 6-fo
o
a
bilities
g
in all mod
d
Android
n
t for nearly
S
pecificati
o
o
t drops to
c
es
any mobil
e
o
ns and
A
p
p
c
oncrete
e
printe
r
p
endix B –

4
Quick
S
A. Pape
S
tart In
s
r Load
s
tructi
o
ww
w
o
ns
w
.dascom.co
m
m


5
B. Print
e
You could
1) De
s
Theprinte
r
printeris
p
paperhol
d
2) Ha
n
The hand
s
attach the
•Insert the
•Loop the
e
•Repeat th
3) Sh
o
If your prin
cut-outs in
strap to fa
s
Hold the b
u
C. Batt
e
e
r Instal
l
put the pri
n
s
ktop Instal
r
mustbei
n
p
lacedinas
d
er.Alsoen
s
n
s Strap In
s
s
trap provi
d
hand strap
end of the
s
e
nd of the
s
is process
f
o
ulder Stra
p
ter is equip
each top c
o
s
ten.
u
ckle and p
e
ry Instal
l
ation
n
ter on des
k
lation
n
stalledhor
tablepositi
s
uretherei
s
tallation
d
es the use
r
to the print
e
s
trap throu
g
s
trap back
a
f
or the opp
o
p
Installatio
n
ped with th
e
o
rner of the
ull the stra
p
lation
ww
w
k
top, carry
w
izontally.Pl
onandthe
r
senoughs
p
r
with a con
v
e
r:
g
h the cut o
u
a
round the
c
o
site end of
n
e
shoulder
s
printer an
d
p
as shown
w
.dascom.co
m
w
ith your ha
acethepri
n
r
eiseasya
c
p
aceforsuf
f
v
enient an
d
ut on the fr
o
c
ut out and
s
the strap.
s
trap optio
n
d
secure th
e
below until
m

nd or carry
n
teronas
o
c
cessforus
e
f
icientvent
d
secure m
e
o
nt of the p
r
s
ecure it o
v
n
. Insert ea
c
e
looped en
d
you achiev
e
it with the
s
o
lid,flat,sta
e
rstothec
o
ilationand
f
e
thod of car
r
r
inter.
v
er.
c
h end of th
e
d
over the
b
e
the desir
e
s
hould stra
p
blesurface
;
o
ntrolpan
e
f
ortheprin
r
ying the pr
i
e
shoulder
s
b
utton on th
e
e
d length.
p
(option)
;
ensureth
e
e
landroll
tout.
i
nter. To
s
trap into th
e
end of th
e
e

e
e

6 www.dascom.com
D. Charge Battery
Uncover the printer ports and plug in your AC power adapter to the Power port (must be a DASCOM-
supplied accessory). The yellow LED will show solid ON while the printer battery is charging.
E. Power On
Depress the Power button on the control panel. The green LED and the red LED will both be lit while
the printer is going through its startup sequence (about 10 seconds). The red LED will go off, leaving
the green LED on to indicate the printer is ready to print.