Dascom T2380 User manual

User guide T2365 T2380 Matrix printer

User guide Table of contents
I
Table of contents
Introduction 1
Printer features 1
Symbols used 1
About this manual 2
Printer at a glance 3
Printer in tractor mode 4
Paperway 5
Installation 7
Unpacking the printer 7
Placing your printer 8
Checking the printer voltage 9
Connecting the printer 9
Switching on the printer 10
Inserting the ribbon cassette 11
Installing the ribbon cassette the first time 11
Changing the ribbon cassette 17
Printer drivers 23
Installing a printer driver in Windows 95/98/ME 23
Installing a printer driver in Windows 2000/2003/XP 23
Installing a printer driver in Windows 7 25
Installing a printer driver in Windows Vista 26
Other operating systems 27
Changing printer settings 28
Form settings (Windows 2000/2003/XP/Vista/
Windows 7/2008) 28
Loading optional firmware 29
Troubleshooting 29

Table of contents User guide
II
The control panel 31
The LC display 32
Online mode 33
Offline mode 33
Setup mode 34
Messages in the LC display 35
Key functions when turning on the printer 37
Paper handling 39
Loading paper 39
Paper transport 42
Moving the paper to the tear position 43
Removing paper 44
Settings 45
Setting the print head gap 45
Setting the tear position 46
Setting the first printing line (TOF) 47
Selecting character density and font 48
2T model 49
Introduction 49
Rear tractor paper path 49
Loading paper into the rear tractor 50
Paper guiding bracket 52
Selecting the rear tractor 52
The Menu 55
Programming via the control panel 55
Enabling access to menu mode 55
Calling up the menu 55
Menu configurations 56
Menu handling 57
Save settings 57
Selecting the LC display language 58
Terminating Setup mode 59

User guide Table of contents
III
Menu structure 60
Menu parameters 61
Printing out menu configurations (Print) 61
Loading menu configurations (Menu) 61
Reset to default values (Reset) 62
Quietmode (Quietm.) 62
Selecting font (Font) 63
Setting character density (CPI) 64
Setting line spacing (LPI) 64
Skiping perforation (Skip) 65
Selecting start signal for escape sequence (ESCChar) 65
Selecting emulation (Emulate) 66
Bidirectional printing (Bidir) 66
Settings for interfaces (I/O) 67
Serial interface (Serial) 67
Data transmission rate (Baud) 67
Data format (Format) 68
Further Settings (Special) 69
Error handling (ErrMode) 69
Block end character (Blockend) 69
Signal feedback (Remote) 70
Transparence (Handthr) 70
Protocol (Protocol) 71
Signal Processing (DTR) 71
Selecting interface (Interf.) 72
Interface buffer (Buffer) 72
Ethernet interface (ETH-INT) 73
Setting IP address (IP Addr) 73
Setting Gateway address (Gateway) 74
Setting Subnet mask (Subnet) 74
IP address administration (IP Get M) 75
Banner page (Banner) 75
Ethernet speed (EthSpeed) 76
Selecting character set (CG-Tab) 77
IBM character set (CharSet) 77
National character set (Country) 78
Slashed zero (Sl.Zero) 78
Automatic carriage return (Auto-CR) 79

Table of contents User guide
IV
Automatic line feed (Auto-LF) 79
Menu lock (MenLock) 80
Language (Language) 80
Paper parameters (Paper) 81
Form length (Forml) 81
First printing position (FormAdj) 83
Printhead gap manually (Head) 83
View and tear position (AutoTear) 84
Line length (Width) 85
Barcode (Barcode) 85
Normal characters and barcode (Barmode) 86
Vertical position after oversized barcode (BarTop) 87
Vertical position after oversized character (LCPtop) 88
Form feed mode (FFmode) 88
Setting and activating options (PapOpt) 89
Activation of tractors (AutoTra) 89
Activation of automatic sheet feeder (AutoASF) 90
Setting the left margin (LeftMrg) 90
Setting the right margin (RightMrg) 91
Local copy (screen print) from a Coax or Coax/IPDS
(FFaftLC) 91
Enable/Disable paper handling features (Paphand) 92
Menu settings (example) 93
Advanced menu 95
Test functions 95
Printer self-test (Rolling ASCII) 96
Exiting Rolling ASCII test mode 97
Interface test (Hex-Dump) 98
Printout in Hex-Dump 98
Terminating Hex-Dump 99
Advanced settings 100
Automatic paper motion sensor (PMS) 102
Form length (Forml) 103
Automatic gap adjustment (AGA) 103
Paper handling (Paphand) 104
Increasing the printhead gap (Head up) 104
Paper width (Pagewid) 105

User guide Table of contents
V
Left-hand area (Leftzon) 105
Right-hand area (Rightzo) 106
Physical left margin (Physlm) 106
Bidirectional parallel interface (CX-bid) 107
Line wrap (Wrap) 107
Beep at paper end (Sound) 108
Deactivate single sheet feeder (Single) 108
Settings for paper with dark back (Pap.back) 109
Setting for printing copy paper (HvyForm) 109
Power save mode (Sleepmod) 110
Automatic paper width detection (APW) 110
Automatic detection of the top paper margin (AED) 111
Serial number (SerialN) 112
Asset number (AssetN) 112
Graphic print speed (GrSpeed) 113
Improvement of graphic and barcode print quality
(GrFreq) (T2365 only) 113
Ignore characters (Ignore) 114
Ignore character (IgnorChr) 114
Activate PJL language (Jobcntl) 115
Troubleshooting 117
General print problems 118
The display remains dark 118
The display is lit, but the printer does not print 118
Problems with the paper feed 119
Paper jam 119
Prints not or intermittent not with the internal
Ethernet interface (ETH-INT) 120
Problems with the print quality 121
Print is too pale 121
Smudged print 121
Prints undefined characters 121
The first line is not completely printed out at the top 121
Dots within characters are missing 121
Error messages via the display 122
Additional display messages 126

Table of contents User guide
VI
Care and maintenance 127
Replacing the fuse 127
Cleaning the housing 128
Cleaning the interior 128
Cleaning the platen 129
Ribbon 129
Cleaning the upper friction 130
Carriage shafts 130
Specifications 131
Printer specifications 131
Interface specifications 135
Paper specifications 136
Character sets 137
MTPL standard character set 138
MTPL, international substitution characters 139
OCR-A character set 140
OCR-B character set 141
Available character sets and fonts 142
Emulations 145
General 145
Escape sequences 145
What are escape sequences? 146
MTPL sequences 146
Control codes 146
The $$ procedure 146
Example: 146
How are escape sequences used? 147
MTPL 147
Example in BASIC 147
Example in Pascal 147
Printout 147
List of available control codes 148
Genicom ANSI Emulation 158
PJL commands 160

User guide Table of contents
VII
Barcode 161
List of available barcodes 161
US Postnet barcode 162
Royal Mail Customer barcode 162
KIX barcode 163
USPS Intelligent Mail barcode 163
Large character printing 164
List of additional control codes 165
Interfaces 167
Parallel interface 168
Connector assignment 168
Ethernet interface 169
Hardware 169
Supported operating systems 169
Supported protocols 169
Designation of IP address 169
Configuration 169
Status 169
Management 169
Setup 169
Physical printer port in Ethernet with TCP/IP 170
Example of a printer connected to a computer in
an Ethernet 170
Example of several devices in an Ethernet 170
Optional serial interface V.24/RS232C 171
Connector assignment 171
Interface cable (serial interface) 172
Input signals 172
Output signals 172
Protocols 173
Memory mode XON/XOFF 173
Memory mode Robust XON/XOFF 173
Extended menu functions with the ENQ/STX and
ETX/ACK protocols selected 173
ENQ/STX protocol 174
ETX/ACK protocol 174

Table of contents User guide
VIII
Options and accessories 175
Options 175
Tractor 2, front 175
Autocut facility 175
Printer pedestal 175
ESD brush 175
Cable cover 175
Interface modules 176
Optional firmware 176
Accessories 177
Ribbon cassettes 177
Programming manuals 177
Index 179

User guide Introduction
1
Introduction
Printer features Your printer has outstanding product features, such as a high print
speed, an excellent print quality, a high workload and low running
costs. Furthermore it withstands dusty, dirty and hostile environements.
For all these reasons it is a professional solution for many industrial
sectors.
Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.
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Introduction User guide
2
About this manual The user guide contains a detailed description of the printer, its charac-
teristic features and additional information.
`Chapter 1 Printer at a glance lists all the parts of the printer.
`Chapter 2 Installation contains start-up instructions and points to note.
`Chapter 3 Inserting the ribbon cassette provides step-by-step instruc-
tions for changing the ribbon cassette.
`Chapter 4 Printer drivers provides step-by-step instructions for install-
ing the printer driver.
`Chapter 5 The control panel explains how to control printer operations.
`Chapter 6 Paper handling tells you how to load, transport and move the
paper to the tear-off position.
`Chapter 7 Settings tells you how to adjust the basic settings such as
font, character density, print head distance, print line height and tear-
off position.
`Chapter 8 2T model describes how to handle the rear tractor, which is
only available and permanently installed in the 2T printer model.
`Chapter 9 The Menu contains all the information necessary for control-
ling the printer via the control panel.
`Chapter 10 Advanced menu describes the possible test settings and
other technical adjustments of the printer.
`Chapter 11 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
`Chapter 12 Care and maintenance provides information on the upkeep
of the printer.
`Appendix A Specifications informs you about the technical specifica-
tions of your printer and the paper which should be used.
`Appendix B Character sets lists the available MTPL character sets.
`Appendix C Emulations deals with programming via the interface. The
available programming sequences are listed.
`Appendix D Interfaces explains the interfaces.
`Appendix E Options and accessories contains information about op-
tions and accessories you can purchase for your printer.

User guide Printer at a glance
3
Printer at a glance
1
Rear cover
Front cover
Power switch
Control panel
Top cover
Power cord connector and fuse
Interface connectors
Bottom cover

Printer at a glance User guide
4
Printer in tractor mode
Tr a ct o r s

User guide Printer at a glance
5
Paperway
Tractor 1
Tracto r 2
Tractor 3
Standard printer: Tractor 1
Options: Tractor 2
Tractor 3, only for
2T model, integrated
For additional paper options, please
contact your dealer.

User guide Installation
7
Installation
Unpacking the printer
Place your printer on a solid surface (see Placing
your printer, page 8).
Make sure that the “Up” symbols point in the correct
direction.
Open the packaging, take out the accessory cassette
and unpack it. Pull the printer out of the cardboard
box towards you and remove the remaining
packaging material.
Check the printer for any visible transport damage
and completeness. Apart from this CD-ROM (c) the
Quick start guide (d), the power cable (e) and the
ribbon (f) must be included.
If you find any transport damage or if any accessories
are missing, please contact your dealer.
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Installation User guide
8
Placing your printer
Place the printer on a solid, flat, surface, ensuring
that the printer is positioned in such a way that it
can not topple, and that there is easy access to the
control panel and paper input devices. Also en-
sure that there is sufficient space for the printed
output.
If you expect that frequent forward and reverse
feeds will occur, you should place the printer as
shown in the figure, if possible.
The power supply cable may be dam-
aged if the paper edges constantly
chafe the insulating sheath. The user
must always ensure that there is suffi-
cient distance between the power sup-
ply cable and the paper.
When selecting the printer location, observe the
following additional instructions:
Never place the printer in the vicinity of
inflammable gas or explosive sub-
stances.
Do not expose the printer to direct sunlight. If you cannot avoid plac-
ing the printer near a window, protect it from the sunlight with a cur-
tain.
When connecting the computer with the printer, make sure not to ex-
ceed the permitted cable length (see Interface specifications,
page 135).
Ensure sufficient distance between the printer and any heating radi-
ators.
Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Above all take care to avoid the influence of dust.
It is recommended to install the printer in a place which is acousti-
cally isolated from the workplace because of the noise it may
produce.
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User guide Installation
9
Checking the printer
voltage
Make sure that the device has been set to the correct voltage (e.g.
230 V in Europe, 120 V in the USA). To do this, check the type plate
above the power inlet at the back of the printer. Contact your dealer
if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage.
If the setting is incorrect, set the coloured switch at
the rear of the printer to the correct position, using
a pointed object (e.g. screwdriver, ball pen or
tweezers).
Make sure that the printer is switched
off before setting the correct voltage;
otherwise severe damage may be
caused.
Connecting the printer
Connect the power cable cto the power inlet of
the printer. Connect the power cable plug to a
mains socket.
Make sure that the printer and the computer are
switched off and connect the data cable dbe-
tween the printer and the computer.
The printer by default is provided with a
parallel and an Ethernet interface. For
further information about the inter-
faces, refer to the section (see Inter-
faces, page 167).
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120V
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Installation User guide
10
Switching on the printer
The power switch for switching on the printer is lo-
cated at the bottom left at the front of the printer
when viewed from the front.
After switching on, the printer passes through a memory test during
the initialization phase. In the display appears temporary the mes-
sage "SDRAMTEST XXXXX XX ok".
If the memory test is successful finished, the firmware number ap-
pears in the display.
After finishing the initialization the printer switches to online mode
(see Online mode, page 33).
SDRAMTEST
20000 55AA ok
Online
Setup
21 34